Participant characteristics
A total of 28 GPs participated in the study. Participants practised as a GP across the six states of Australia, with 61% (n = 17) working in a metropolitan area, 32% (n = 9) in a rural area and a further 2 participants (7%) in a remote location. Years working as a GP varied greatly within the group, ranging from 0.3–42 years (median 6 years). Most participants reported working part time, with only four participants (14%) working full-time (mean 0.6 [range 0.2-1.0] full-time equivalent). Sixty-one percent of participants identified as female (n = 17). Seventy one percent of participants reported consulting with at least 5 patients with insomnia each month. More detailed participant characteristics are presented in Table 1.
Table 1
Participant characteristics
Participant | Rurality | Age group | Gender | Years practising as a GP |
P1 | Rural | 25–34 | Female | 3.0 |
P2 | Rural | 35–44 | Male | 4.0 |
P3 | Metropolitan | 25–34 | Male | 5.0 |
P4 | Metropolitan | 25–34 | Female | 2.0 |
P5 | Rural | 25–34 | Female | 3.0 |
P6 | Metropolitan | 35–44 | Male | 1.0 |
P7 | Metropolitan | 55–64 | Female | 29.0 |
P8 | Metropolitan | 35–44 | Female | 6.0 |
P9 | Metropolitan | 55–64 | Female | 26.0 |
P10 | Metropolitan | 35–44 | Female | 6.0 |
P11 | Metropolitan | 55–64 | Male | 35.0 |
P12 | Metropolitan | 55–64 | Male | 42.0 |
P13 | Metropolitan | 35–44 | Male | 10.0 |
P14 | Rural | 25–34 | Female | 5.0 |
P15 | Metropolitan | 45–54 | Female | 20.0 |
P16 | Metropolitan | 35–44 | Female | 17.0 |
P17 | Metropolitan | 35–44 | Female | 0.3 |
P18 | Metropolitan | 35–44 | Female | 3.0 |
P19 | Metropolitan | 35–44 | Female | 14.0 |
P20 | Rural | 55–64 | Male | 30.0 |
P21 | Remote | 45–54 | Male | 20.0 |
P22 | Rural | 55–64 | Male | 30.0 |
P23 | Rural | 55–64 | Female | 30.0 |
P24 | Rural | 25–34 | Male | 4.0 |
P25 | Remote | 25–34 | Male | 5.0 |
P26 | Metropolitan | 25–34 | Female | 5.0 |
P27 | Metropolitan | 45–54 | Female | 26.0 |
P28 | Rural | 25–34 | Female | 2.0 |
Following analysis of the data, three major themes were identified:
1) Responsibility for insomnia care
2) Complexities in managing insomnia
3) Navigating treatment pathways
Theme 1: Responsibility for insomnia care
This theme identified a sense of responsibility for insomnia management by GPs. Participants consistently recognised that the management of insomnia was within the scope of general practice.
For insomnia, I probably don’t see that as a referral out of general practice very often. Unless there’s a very significant mental health component to it. (Participant 7)
I can’t remember ever referring someone for insomnia. Maybe once I’ve referred someone to a psychologist, but not – generally, no. That’s something that to me sits in the scope of general practice. (Participant 22)
A number of participants stated that they would initiate referrals to other services as needed, but this was most commonly for the management of co-morbid insomnia and another condition such as anxiety or depression, or for cases of severe, chronic insomnia.
It depends on the severity and depends on if there’s...a comorb with psychiatric illness then I would probably be referring on to my psychiatric colleagues. (Participant 5)
I think when it gets to that sort of [chronic] level I would probably outsource it, so I would probably speak to a sleep clinic or a sleep psychologist, if that were the case. (Participant 8)
Although the management of care for patients with insomnia was considered routine practice by participants, the time taken to provide the care was not so readily accepted. Many GPs reported concerns about the significant demands that insomnia management entailed.
If…someone were to come in for a 10 minute appointment and go through insomnia, that would take about 15 to 20 minutes, and the pressure of running late, keeping someone else waiting tends to start playing on you at some point down the line. (Participant 10)
Teasing out the things that are contributing to it takes a lot of time, and then if you’re wanting to change particular behaviours and then doing the motivational interviewing to go with that then that takes time. (Participant 18)
Participants reported that for most patients, insomnia symptoms presented with symptoms of other co-morbid conditions, and that unpacking the issues relating to insomnia took time and contributed to longer consultation times.
In terms of time limitations, it’s often brought up in the context of multi-disciplinary comorbid care, so it takes a long time to sort these things out and trying to disentangle it from all the multiple presentations, and patients very rarely present with insomnia as their sole issue. (Participant 7)
Funding constraints were identified as limiting more comprehensive insomnia management. Many GPs reported that the current MBS funding model incentivised shorter consultation times, resulting in those offering longer appointments being disadvantaged financially.
You’re kind of taking on a time bomb [providing insomnia management], because…if you can put through three people every 15 minutes, you’re going to get paid a lot more than those really long extended consults. So while it’s rewarding, it’s not financially rewarding. That’s the sticking point. (Participant 16)
One participant stated that, although he was interested in being more involved in the management of insomnia, he was currently unwilling to provide more comprehensive care due to the funding limitations associated with the extended time required to provide insomnia management.
Unless there was…a stellar rebate for it…I’m not doing that on a – on the Medicare, what, 36 bucks or whatever they pay us. (Participant 6)
Theme 2: Complexities in managing insomnia
This theme highlights the greatest challenges presented to GPs’ managing patients with insomnia, namely overlapping insomnia and mental health conditions, and the management of patients taking benzodiazepines.
Many GPs reported that consultations for the management of insomnia were complex. Participants reported that care of insomnia was rarely straightforward, with patients commonly presenting with insomnia symptoms in the presence of another comorbid condition, and that the care of insomnia could be demanding.
Often they’re hard…patients [to see] as well, because there’s often a lot of other complex issues going on as well. It’s not just [that they] can’t sleep. (Participant 26)
Insomnia was also not always a priority for patients, with patients often presenting for care of the other conditions comorbid with insomnia rather than for management of the insomnia itself.
It’s normally, “And by the way, I’m having trouble sleeping. I’ve come in for this, but by the way…” So it tends to be…the bigger of the two issues, but they don’t perceive it as that. (Participant 10)
Participants recognised a strong correlation between mental health and insomnia. Most commonly, GPs related a complex comorbidity between insomnia, depression and anxiety. Some GPs reported that at times, it was only through an assessment for mental health issues that insomnia symptoms were identified.
Some, if they are depressed, part of their screening is you ask about their sleep and things, when they are anxious…if there is any mental health complaint as part of the screening, you could ask about sleep, and you realise it’s a lot of that. (Participant 1)
Some participants reported that mental health issues and insomnia were often so interrelated that it is necessary to treat them concurrently.
If they keep coming in – if it’s due to an underlying depression, then…you go, “How’s the sleep? And how’s your mood?” So it’s very much interrelated. You can’t sort of separate it. (Participant 10)
A distinction between insomnia and mental health was not always clear, with one participant stating that it may be difficult for some GPs to recognise insomnia in the midst of mental health symptoms.
A lot of doctors ended up taking, you know, the fatigue, the depression, but that’s not the real cause of the problem. That’s a consequence of the chronic insomnia. (Participant 1)
Of note, one GP considered insomnia not as a condition in itself, but rather as a symptom of other conditions.
Insomnia isn’t actually a disease. It’s a symptom only…insomnia doesn’t happen by itself. (Participant 11)
Benzodiazepines also presented complexities for GPs. Many participants recognised risks associated with long-term use of benzodiazepines and were reluctant to prescribe benzodiazepines beyond the short term.
I really, really try to avoid it [prescribing benzodiazepines]. Just knowing the harm that it can potentially do, and I just feel like it’s quite a Band-Aid. It doesn’t solve the issue at hand. It’s not a long-term solution. Yes. And I certainly make that very clear up front with my patients these days. (Participant 14)
Some participants, whilst reluctant to prescribe benzodiazepines, acknowledged that there were some situations in which they were required.
Even though sometimes you can’t find – even if you find the reason, you still end up having to use some sort of a chemical medication like a benzodiazepine sometimes. (Participant 11)
GPs frequently reported that they prescribed benzodiazepines in very limited amounts in acute situations or for shift-work disorder.
I very, very, very rarely use benzodiazepines. I think basically, my use for benzodiazepines would be restricted to a grief type scenario…then I might actually just give them three tablets or something. I’m quite a miser with such things. (Participant 8)
With shift work insomnia, I may use a benzodiazepine, and I give them at the start of a – you know, when they finish their nightshift, and they’re trying to get their sleep/wake cycle back to normal. (Participant 21)
Contributing to the GPs’ reluctance to prescribe benzodiazepines was an understanding of the problematic consequences of long-term use. Many participants described a group of patients that had long-term dependence on benzodiazepines, often ‘inherited’ from other GPs, from times when the awareness of risks of benzodiazepines was less apparent.
And 20 or 30 years ago the practice of using benzos was obviously a lot more prevalent, and so we’ve inherited people who have been on their Temazepam or their Serepax for 30 years, and you try to get them off of it, but it just doesn’t work, because they’re so dependent. (Participant 16)
Denying a prescription of benzodiazepines to these patients was challenging and many GPs reported difficulties in achieving treatment change with these patients. Maintaining rapport with patients, whilst attempting to wean them off benzodiazepines, was difficult, particularly when the GP was not well known to the patient.
Well, back in the sixties, everyone got that, so everyone was addicted, and so you have a lot of people in their seventies…[that] have been on things like that for 20 years, and you are a brave person to try and change the direction the wind blows. (Participant 13)
So I just have to try and establish some trust and rapport with them, so that they can trust what I’m saying…There has been one doctor that prescribed for maybe a long time, and then maybe that doctor has retired or they will see someone else for whatever reason, and then…suddenly, they find they’ve got trouble getting the medication…the patient feels like it’s their fault that they’ve become addicted to the medication or that they’re seeking it when…in their mind, a doctor prescribed it to treat their insomnia, so the patients will get a little bit defensive as well. (Participant 4)
For some GPs the challenges of supporting long-term patients to curtail their use of benzodiazepines was so difficult that it had led to a termination of their relationship, with patients instead seeking ongoing prescriptions elsewhere.
So if I don’t give them what they want, after my 22 minutes in a 15 minute booking, they will go to the six minute medicine man around the corner and get what they want. (Participant 15)
I just feel like I have to continue, but I will only agree to be their doctor – part of the deal is we try and wean [benzodiazepines] down. So – have had some – you lose a bunch of patients, because of that. (Participant 6)
For one GP, the challenge of withdrawing benzodiazepines resulted them being placed in a life-threatening situation.
But with benzos, we’ve definitely had…threatened violence, threatened use of weapons…losing a litre of blood, because they didn’t get the medications they’re after. So we’re in a very confronting kind of situation. (Participant 27)
The difficulties of managing patients seeking long-term benzodiazepine prescriptions resulted in GPs seeking alternative care options for their patients. Several participants stated that they referred patients to psychiatrists for review of their benzodiazepine use once they had exhausted all approaches available to them.
I referred a few people to the psychiatrists, because we’ve had – like they’re wanting long term prescription for benzodiazepines, and I felt that I reached the end of what I could offer. (Participant 4)
Other participants reported a need for specialist addiction support but identified a lack of appropriate services available to assist these patients with benzodiazepine withdrawal.
And then for all those troublesome patients who are in their 70 s and who are now on two tablets of Temazepam and have been for 50 years maybe there is somewhere that I can refer them to do this in a joint [way] between the specialists and I, and go, right, let’s get this down. That would be useful. (Participant 10)
If there was a service available to help with benzodiazepine, like addiction and withdrawing slowly, that would be excellent...even if the patient didn’t want to engage with them...If there was a decision-making tool that could help with making a withdrawal plan that would be excellent. (Participant 4)
Theme 3: Navigating treatment pathways
This theme reports the approaches used by GPs when providing care for patients with insomnia. It is apparent from this theme that, whilst GPs consistently provided sleep hygiene, their approach to managing complex insomnia was more varied.
The provision of sleep hygiene, that is habits that are considered to be conducive to good sleep such a reducing caffeine intake and regular bedtimes, was commonly reported by participants as a strategy used to manage insomnia. Almost all of the GPs interviewed expressed confidence in providing advice about sleep hygiene with most stating that it was their first line of treatment for patients presenting with symptoms of insomnia.
Sleep hygiene I recommend to everyone. So I’ve got some handouts and stuff for sleep hygiene that I give out to people if it’s clear that their sleep hygiene is poor. (Participant 21)
For some GPs offering sleep hygiene education was used as a means to avoid prescribing benzodiazepines, and for others, a way of supporting patients looking for a ‘quick fix’ for their insomnia. One GP reported that this ‘simple’ education was, at times, all that was needed to treat insomnia.
There’s this expectation that you’re going to fix and clearly insomnia is not something that you’re going to fix today, but having something to give to patients as like a takeaway pack of written down instructions of sleep hygiene, that would be really helpful. You would feel like you’ve given them something, and it’s almost like a deflector for the requests for benzos. (Participant 16)
Sometimes we give advice that, to us, seems ridiculously simple and the patient comes back and says they’re totally cured, and it’s all wonderful, and we feel we haven’t done much. (Participant 12)
However, many participants acknowledged that insomnia management was not always straightforward. The approach to managing more complex cases of insomnia by GPs varied, as did their knowledge about insomnia management strategies and referral pathways. Some GPs reported an awareness of Cognitive Behavioural Therapy (CBT) as one element of managing insomnia, particularly the use of CBT to target anxiety associated with insomnia.
Often there’s an element of anxiety…so you run them through mindfulness and a bit of CBT and meditation and that sort of stuff to help them chill out a bit and relax. (Participant 25)
No participants referred to Cognitive Behavioural Therapy for Insomnia (CBTi) without a prompt by the interviewer, and very few were aware of specific CBT techniques for insomnia. A small number of GPs reported offering a variation of sleep restriction therapy, however there was no acknowledgement by those participants of it being a component of CBTi.
Sometimes I would do something like sleep restriction with them, getting them to work out how many hours of sleep they’re actually getting and then delaying bedtime until that and bringing it back however many stepwise. (Participant 8)
Some GPs expressed uncertainty about referral options for complex cases of insomnia. As reported in Theme One, participants referred patients to other health professionals when required, but at times they were unsure about the referral pathways available to them. Some GPs were comfortable referring patients to a psychologist or psychiatrist, but others were unsure whether it was appropriate to refer a patient to a sleep physician. Reasons for this varied, including a lack of understanding of the role that sleep physicians play in insomnia management and a belief that insomnia may not be not significant enough for a referral to a specialist.
Probably consider a sleep physician, but then again, I don’t know. It depends what I feel like they might be able to offer. (Participant 14)
I wouldn’t necessarily refer someone to a sleep physician for this. I don’t even know if they – now, that I’m talking to you, maybe they do it, maybe they don’t. I actually have no idea. (Participant 10)
If I’m not getting anywhere with all of that, I guess, referring for specialist in – but I would very, very rarely refer to a sleep specialist just for insomnia. (Participant 28)
When referral pathways were available, cost was identified as a barrier to treatment, with one GP reporting that it was cheaper for patients to pay for medication than to see a psychologist.
I would say that’s probably like less than five per cent of my patients would actually go to someone to talk about their sleep issues, because of the cost, the cost limiting factor. (Participant 15)
It’s much easier to pay $6.90 for Temazepam than going to see a psychologist for my sleep. (Participant 4)
There was also uncertainly expressed about the appropriateness of using an MBS funded GP Mental Health Treatment Plan (GPMHP) for the management of insomnia. Despite distress from sleep issues being an eligible condition for a GPMHP (35, 36), insomnia was almost never considered by GPs as the primary diagnosis for a GPMHP and several participants believed that insomnia was not an eligible condition for a GPMHP.
On the mental health plan that I am sending with them, the diagnosis is probably not primarily insomnia, because that doesn’t fit within the guidelines for mental health care plans. (Participant 23)
Of the participants who reported creating a GPMHP in the context of insomnia management, almost all considered insomnia as a secondary condition for the plan, co-existing with a mental health condition such as anxiety and/or depression, that was used as the primary diagnosis for the GPMHP.
I’ve referred someone for mental health issues that were contributing to insomnia, but that’s a referral not for the insomnia, that’s for the mental health condition. (Participant 22)
I think I’ve probably got a lot of patients – well, a reasonable number of patients who have insomnia who are on a mental health care plan for their depression or their anxiety or anything like that, but purely – I don’t think I have put them on for insomnia. (Participant 24)