Background
Existing evidence shows benefits of electronic personal health records (PHRs) in improving outcomes for chronic disease patients. However, its use has not been as widespread as expected. We aimed to review barriers to patient, provider, and caregiver adoption/use of PHRs in chronic disease care.
Methods
A systematic search in Medline, PubMed, Science Direct, Cumulative Index to Nursing and Allied Health Literature (CINAHL), the Cochrane Central Register of Controlled Trials, and the Institute of Electrical and Electronics Engineers (IEEE) dtabase was performed to find original studies assessing barriers to PHR adoption/use in chronic care till the end of 2018. Two researchers independently screened and extracted data. We used the PHR adoption model and the Unified Theory of Acceptance and Use of Technology to analyze the results. The mixed methods appraisal tool (MMAT) version 2018 was used to assess the quality of evidence in included studies.
Results
Sixty publications met our inclusion criteria. Issues found hindering PHR adoption/use in chronic disease care were associated with demographic factors (e.g., patient age and gender) along with key variables related to health status, computer literacy, preferences for direct communication, and patient’s strategy for coping with a chronic condition; as well as factors related to medical practice/environment (e.g., providers’ lack of interest or resistance to adopting PHRs due to workload, lack of reimbursement, and lack of user training); technological (e.g., concerns over privacy and security, interoperability with electronic health record systems, and lack of customized features for chronic conditions); and chronic disease characteristics (e.g., multiplicities of co-morbid conditions, settings and providers involved in chronic care).
Conclusions
PHRs can be meaningfully used in chronic disease care if they are implemented as a component of comprehensive care models specifically developed for this care. Our results provide insight into hurdles and barriers mitigating PHR adoption/use in chronic disease care. Deeper understating of the interplay between these barriers will provide opportunities that can lead to an enhanced PHR adoption/use in chronic disease care.
Figure 1
This is a list of supplementary files associated with this preprint. Click to download.
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On 17 Jun, 2020
On 17 Jun, 2020
On 15 Jun, 2020
On 14 Jun, 2020
On 14 Jun, 2020
On 01 Jun, 2020
Invitations sent on 20 May, 2020
On 11 May, 2020
On 10 May, 2020
On 28 Jan, 2020
Posted 29 Jan, 2020
On 22 Apr, 2020
Received 21 Apr, 2020
On 16 Apr, 2020
Received 26 Feb, 2020
On 22 Feb, 2020
Invitations sent on 19 Feb, 2020
On 03 Feb, 2020
On 28 Jan, 2020
On 28 Jan, 2020
On 23 Jan, 2020
Background
Existing evidence shows benefits of electronic personal health records (PHRs) in improving outcomes for chronic disease patients. However, its use has not been as widespread as expected. We aimed to review barriers to patient, provider, and caregiver adoption/use of PHRs in chronic disease care.
Methods
A systematic search in Medline, PubMed, Science Direct, Cumulative Index to Nursing and Allied Health Literature (CINAHL), the Cochrane Central Register of Controlled Trials, and the Institute of Electrical and Electronics Engineers (IEEE) dtabase was performed to find original studies assessing barriers to PHR adoption/use in chronic care till the end of 2018. Two researchers independently screened and extracted data. We used the PHR adoption model and the Unified Theory of Acceptance and Use of Technology to analyze the results. The mixed methods appraisal tool (MMAT) version 2018 was used to assess the quality of evidence in included studies.
Results
Sixty publications met our inclusion criteria. Issues found hindering PHR adoption/use in chronic disease care were associated with demographic factors (e.g., patient age and gender) along with key variables related to health status, computer literacy, preferences for direct communication, and patient’s strategy for coping with a chronic condition; as well as factors related to medical practice/environment (e.g., providers’ lack of interest or resistance to adopting PHRs due to workload, lack of reimbursement, and lack of user training); technological (e.g., concerns over privacy and security, interoperability with electronic health record systems, and lack of customized features for chronic conditions); and chronic disease characteristics (e.g., multiplicities of co-morbid conditions, settings and providers involved in chronic care).
Conclusions
PHRs can be meaningfully used in chronic disease care if they are implemented as a component of comprehensive care models specifically developed for this care. Our results provide insight into hurdles and barriers mitigating PHR adoption/use in chronic disease care. Deeper understating of the interplay between these barriers will provide opportunities that can lead to an enhanced PHR adoption/use in chronic disease care.
Figure 1
This is a list of supplementary files associated with this preprint. Click to download.
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