450 codes were obtained from analyses of the interviews in three overall categories; “current condition of clinical education’, “obstacles in implementing new evaluation methods”, approaches to improving the performance assessment of dentistry students”.
In the realm of “current condition of clinical education” two categories of “phase of accepting the necessity for creating changes in clinical skill evaluation methods by dentistry faculty members”, and “beginning the transition stage from traditional clinical evaluation methods to new evaluation methods” were obtained (Table 2).
Viewpoints of dentistry faculty members in the category “phase of accepting the necessity for creating changes in clinical skills evaluation methods by dentistry faculty members”
Participant Number 2 stated that: “Training and evaluation is done subjectively and is not consistent to a certain extent. As a result, it seems that both the grade and evaluation quality are subjective, do not have adequate reliability and depend on the professor’s opinion.”
Participant Number 5 stated that: “Quality of assessments is average in the current state and is a long way from reaching an ideal state. Sometimes we are not sure whether all students have acquired all the necessary skills or not? In my opinion, the tools and skills that should be acquired by a General Dentistry student need to be specified, actually there is no rule of thumb and we need to pass this stage.”
Viewpoints of dentistry faculty members in the category “beginning the transition stage from traditional clinical evaluation methods to new evaluation methods”
Participant Number 11 stated that: “The DOPs method is used for evaluation of practical skills in the prosthesis unit to a certain extent; however, it is done in a traditional manner. Standard checklists have not been designed and some of the professors implement their own creativity in evaluating some skills using DOPs.”
Participant Number 9 stated that: “In the removable prosthesis unit, evaluation of skills is conducted by the professor during different phases of the task and the student is given feedback. Also, the students final grade is calculated with reference to the logbook at the end of the term and the Mini-CEX method is actually being routinely carried out, and of course it requires greater organization”.
Table 2
Dentistry faculty members’ perception of the current situation of clinical skills evaluation in the orthodontic prosthesis department
Category
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Sub-category
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Open code?
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Current situation of clinical skills evaluation in the orthodontic prosthesis department
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Admission stage: necessity of creating changes in clinical skills evaluation methods by dentistry faculty members
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• Informality between clinical evaluations and ideal conditions
• Subjectivity of teaching and clinical evaluation
• Evaluating clinical skills from activities performed in the dominant method for clinical assessment
• Inadequate standards for assessments
• Necessity of changing evaluations due to the decrease in quality of clinical skills evaluation
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Beginning of the transfer from traditional clinical skills evaluation methods to innovative evaluation methods
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• Spontaneous use of the DOPs method in the first phase for evaluating practical skills
• Moving towards improved quality by holding integrated assessments (practical + theoretical)
• A number of clinical skills are not included in the OSCE assessment and the need to focus on procedural assessments
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Six categories are identified in the realm of “obstacles in implementing new evaluation methods”; “the essence of clinical skills evaluation”, “faculty members lack of awareness regarding the implementation of new evaluation methods”, “faculty members resistance in making use of new evaluation methods”, “poor supervision of clinical evaluation”, “inadequate infrastructures for implementing new assessments”, and “inadequate system of feedback for faculty members evaluation performance”. (Table 3)
Viewpoints of dentistry faculty members in the category “essence of clinical skills evaluation”
Participant number 10 stated that: “Each skill has numerous stages and designing a checklist based on each skill is very time-consuming. On the other hand, there are many skills and such an assessment cannot be designed for all skills.”
Participant number 8 stated that: “In order to evaluate some of the skills, the presence of the patient or a simulated patient is necessary, and finding a patient with the scenario in mind can be quite difficult. Also, if we want to use a simulated patient, training requires great costs and we are often not given adequate financial support to do so.”
Viewpoints of dentistry faculty members in the category “faculty members lack of awareness regarding implementation of new evaluation methods”
Participant number 9 stated that: “Less research is conducted in the field of educational issues… and our knowledge regarding experiences of different fields and other universities regarding the design of these assessments is not sufficient.”
Participant number 2 stated that: “Faculty members are not acquainted with all evaluation methods, in fact, they follow in the footsteps of their own professors and do not have the motivation to enhance their methods or even use other methods.”
Viewpoints of dentistry faculty members in the category “faculty members’ resistance towards making use of new evaluation methods”
Participant number 12 stated that: “faculty members are resistant towards new methods of evaluation and …. faculty members that use innovative methods are considered to be breaking the tradition and are prohibited from promoting these methods.”
Participant number 3 stated that: “With the integration of treatment and education, faculty members workload is very high and they spend less time on education and evaluation.”
Viewpoints of dentistry faculty members in the category “weak supervision of clinical evaluation”
Participant number 3 stated that: “Educational supervisors have fallen short in their supervision and when faculty members notice that they do not have to be responsive for their performance, each will perform subjectively.”
Participant number 12 stated that: “Until now, the university has not developed any regulations for how to conduct skills evaluation and to create a unified procedure of evaluation. Therefore, the subjective performance of the faculty members is quite natural.”
Viewpoints of dentistry faculty members in the category “Inadequate infrastructures for implementing innovative evaluation”
Participant number 10 stated that: “There is great number of students and the number of sessions for each section is limited… evaluating this number of students using DOPs during this limited duration of time is not possible.”
Viewpoints of dentistry faculty members in the category “inadequate system of feedback for faculty members performance evaluation”
Participant number 8 stated that: “The university’s response towards all faculty members is somewhat the same and the system for providing incentives and motivation is not very efficient. Is it too much to ask for at least a written letter of encouragement for adding creativity to the program?”
Viewpoints of dentistry faculty members in the category “Poor physical facilities”
Participant number 8 stated that: “the test hall is very small and does not have adequate facilities to conduct clinical assessments. We are sometimes faced with lack of supplies to carry out certain treatment procedures.”
Table 3
Obstacles of Effective Clinical Skills Evaluation from the viewpoint of faculty members in the faculty of orthodontics and prosthesis
Category
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Sub-category
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Open Code
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Obstacles in effective clinical skills evaluation in the field of dentistry
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Essence of clinical skills evaluation
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• Variety of clinical skills in the department
• Difficulty with categorizing skills and adequate scoring
• High costs
• Numerous practical stages and required skills
• Presence of the patient is required in evaluating some skills
• High stress rate of these assessments for the student
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Faculty members lack of awareness regarding innovative methods of evaluation
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• Lack of knowledge and awareness or experience regarding similar cases in other fields and universities
• Faculty member unfamiliarity with all evaluation methods
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Faculty members resistance towards using innovative evaluation methods
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• Unnecessary emphasis on written exams for clinical assessment
• High workload
• Conducting laboratory duties along with clinical duties
• Some faculty members do not use checklists and logbooks
• Lack of coordination among faculty members of one department
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Poor supervision of clinical evaluation
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• Inadequate and inefficient training and evaluation of some faculty members (qualitatively and quantitatively)
• No guidelines for scoring each skill
• No unified procedure in training and evaluation
• Conducting subjective evaluations of students performance
• Lack of emphasis on fundamental educational priorities in skills evaluation
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Poor infrastructures for implementing innovative assessments
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• Unbalanced and high ratio of students to professor in the department
• Insufficient time for practice or innovative assessments due to great number of students
• Limited number of sessions compared to number of students
• Lack of evaluation briefings in the department
• Lack of pre-determined program
• Lack of sufficient independence for department supervisors
• Insufficient time
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Poor system of feedback for faculty members performance evaluation
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• Active faculty members implementing innovative evaluation methods do not receive feedback from the university
• Indifferent reaction of university towards active faculty members and those performing traditionally
• Having an outlook of breaking traditions if faculty members perform differently
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Poor physical facilities
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• Lack of space and facilities
• Low number of patients due to long admission process for patients
• Lack of simulation-patients due to high costs
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In the realm of “Necessity for implementing innovative evaluation methods”, five categories including: “providing physical facilities”, “making use of an efficient workforce”, “planning and organizing for implementation of innovative evaluation methods”, “structural changes for implementing innovative evaluation methods” and “preparing infrastructures to implement innovative evaluation method” were obtained (Table 4).
Viewpoints of dentistry faculty members in the category “providing physical facilities”
Participant number 10 stated that: “… the required facilities are not provided to work efficiently; for example, infection control requires more facilities such as turbines or an individual hand pass for each patient.”
Viewpoints of dentistry faculty members in the category “making use of an efficient workforce”
The participant stated that: “faculty member recruitment necessitates filtering so that faculty members with high capabilities are recruited, preferably graduates of Type 1 universities.”
Viewpoints of dentistry faculty members in the category “planning and organizing to implement innovative evaluation methods”
Participant number 5 stated that: “Empowerment courses are a necessity for faculty members, preferably during a short duration of time so that we can participate in workshops in between our duties, while still being continuous.”
Participant number 1 stated that: “evaluation method workshops should be held so that faculty members can become familiar with how to design checklists, scenarios, implement and score them. Some faculty members are not familiar with designing scenarios and think that if they place a cliché in one station, conduct a performance assessment which is actually similar to multiple choice tests, it is only station to station.”
Viewpoints of dentistry faculty members in the category “structural changes to implement innovative evaluation methods”
The participant stated that: “the grade must be based on type of behavior and encounter with the patient, maintaining health and safety of the patient and proficiency in educational duties. It is done more subjectively.”
Participant number 13 stated that: “limitation of number of students in order to perform and accurately evaluate all skills for each student during the time given. However, this decision is made at the Ministry of Health and the university can declare its opinion to the Ministry.”
Viewpoints of dentistry faculty members in the category “preparing infrastructures to implement innovative evaluation methods”
Participant number 3
In order to conduct standard and fair evaluation among students, evaluation should be done based on a specified checklist, because students take the courses with different professors.
Participant Number 7
“the department requires a unified guideline for the above objective and this has not been done thus far.”
Table 4
Requirements of an effective clinical skills evaluation in the orthodontics prosthesis department from the viewpoint of faculty members of the orthodontic and prosthesis group
Category
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Sub-category
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Open Code
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Necessity for effective evaluation of clinical skills
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Providing physical facilities
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• Providing necessary facilities such as a standard test hall for clinical assessment
• Providing fundamental facilities to conduct clinical duties
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Making use of an efficient workforce
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• Recruiting faculty members with adequate capabilities
• Standardizing the number of faculty members
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Planning and organizing to implement innovative evaluation methods
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• Acquainting faculty members with evaluation methods
• Holding one-hour courses on a continuous basis, instead of daily courses
• Determining necessary learning skills
• Sufficient time for evaluating each skill
• Allocating more time for the examiner
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Structural changes for implementing innovative evaluation methods
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• Scoring based on behavior and encounter with the patient, maintaining health and safety of the patient
• Standardizing the number of students
• Expanding the evaluation center in order to coordinate evaluation activities
• Determining and implementing policies of the evaluation center Distribution of patients among students at the beginning of the term
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Preparing infrastructures for implementing innovative evaluation methods
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• Designing a unified checklist in order to standardize clinical evaluations
• Developing a unified guideline for implementing clinical skills evaluation
• Developing common criteria for scoring
• Using a checklist and logbook to record clinical evaluation immediately after each training session
• Better coordination among faculty members teaching each practical course
• Obligation of faculty members to qualitatively and quantitatively use practical training sessions throughout the term
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