Participants
A total of 38 survivors with CRC-A participated (see Supplementary File C for CONSORT flow diagram of recruitment). The majority (n=22) were female, median age was 59 years (range 27-84). At time of interview, 9 (24%) were employed full-time, 6 (16%) part-time, 3 (8%) on leave, and 4 (11%) were unemployed or with home duties. Three (8%) were retired before having CRC-A, while 13 (34%) retired after. Seventeen (45%) were from professional backgrounds, and 50% had incomes below $75,000, indicating the sample appears representative of the Australian population, which has an average income of $90,329[29]. Participants were a median 14 months since surgery (or since CRC-A diagnosis for palliative chemo participants). See Table 1 for participant demographics and clinical data.
Quantitative findings
Participants’ COST scores ranged 4-44 with a median of 30, higher than the normative median of 21[25]. FACT-C scores ranged 56-132 (Median=102) while distress scores ranged 0-10 (Median=3). COST scores were moderately correlated with distress and QoL, such that greater financial wellbeing correlated with lower distress (r = -0.50) and greater QoL (r = 0.44). See Table 1 for PROs by treatment group.
Qualitative findings
Thematic synthesis revealed five overarching themes. See Figure 1 for themes, subthemes, and framework analysis findings.
1. Work as a struggle
This theme explores CRC-A survivors’ challenges when continuing or RTW. Participants already retired upon diagnosis were not included in this theme. Of the thirteen who retired after diagnosis, six expressed strong desires to RTW. Of these, all had recurrent CRC-A, and four had low QoL. The most common challenges in working were the physical impacts of CRC and its treatment, particularly: chemotherapy side effects, including fatigue; issues with mobility and sitting; pain; and weakness. Indeed, one survivor of palliative chemo (Survivor_PallChemo) stated their “lack of energy” meant that continuing work "was not possible”. Further, the perceived stigma of bowel, bladder, and stoma bag challenges was a major barrier to RTW, with one survivor of liver resection/CRS-HIPEC (Survivor_LR/CRS-HIPEC) describing her diarrhoea as “quite embarrassing”, especially as “we only have two toilets at work… it’s too stressful to worry about that.” Additionally, some participants were unable to work around their chemoradiotherapy treatment regimens, with one survivor of PEx (Survivor_PEx) stating, “the logistics of having radiation every day and working wasn’t going to work… so I quit.”
Some participants described that being able to work from home due to the COVID-19 pandemic helped them to RTW while still recovering.
“Because of COVID… working from home actually allowed me more space and time to recover… I didn't have to stop work to recover, I was allowed to integrate work and recovery together.” (Survivor_LR/CRS-HIPEC)
Two survivors felt at the mercy of their doctors to determine them fit to RTW, resulting in feelings of helplessness and agitation at delayed RTW. Some participants quit work or decreased working hours to reduce work-related stress, with one Survivor_PEx believing “the stress I'd had contributed to my disease.” Indeed, not working was associated with perceived positive outcomes for some, including spending more time with family, focusing on hobbies and recreation, and being less stressed.
While some participants did RTW, the challenges experienced made it difficult to remain motivated to work or pursue career progression. Other participants had job promotions or retirement directly hindered by CRC-A. Indeed, one Survivor_CRS-HIPEC who developed a recurrence after successfully appying for a senior job position, stated “I couldn’t take [the job]. So, I asked them if they could hold the job for me, but they couldn’t… it was really horrible, and mentally, it really threw me…”
2. Work as my identity
Some participants’ identities related to their work, and yet cancer and its treatment robbed them of the ability to continue working, with one Survivor_PallChemo stating, “I kind of feel useless because I’m not contributing to society in a meaningful way.” People who viewed work as part of their identity tended to be participants with high distress, low QoL. Other survivors, unable to return to their previous jobs, were distressed at the thought of having to adapt to a new work environment.
Further, some participants viewed their work as a source of joy and achievement. Indeed, one Survivor_LR/CRS-HIPEC, who had studied throughout recovery to gain professional accreditation, continued working because “there’s no way I’m going to give that up… it was really bloody hard.” Another Survivor_LR/CRS-HIPEC stated, “I'm doing [work] for fun. Just because I had cancer, why stop having fun?”
3. Work as my saviour
This theme revealed the benefits of work for several participants, particularly survivors of surgical treatments, who were well enough to RTW. Some participants worked throughout chemotherapy or radiotherapy treatment, while others waited until they had recovered from treatment.
To some, work was a means of introducing normality and routine, as well as distraction from CRC recovery and fear of cancer recurrence, and to prevent depression. Others described work as “good for my mental health” and a means to realize “my social interaction”. These sentiments were shared by some participants who were unable to work, stating that with unemployment, participants “get bored fairly easily” and lacked opportunities of “meeting new people”.
For several participants who would like to RTW, there was uncertainty surrounding when or if they would be able to RTW, due to uncertain treatment duration, prognosis, and future impact of side effects.
“My goal is to go back to work but I don’t know what I’m going to do and what aspect of work I’m going to do.” (Survivor_CRS-HIPEC)
4. Work as a financial necessity
Most participants did not experience much direct financial hardship from the costs of cancer treatment, since financial safety nets, including the Australian Medicare system and private health insurance, allowed for affordable access to health services. Some participants were eligible for discounted concession, pensioner, or disability rates for medication. Stoma participants praised the Australian Stoma Appliance Scheme, which makes purchasing stomal equipment affordable.
Other types of safety nets included having savings, superannuation, or other forms of income such as having their spouse continue working, social security payments or returns from investments. A minority of participants did not have access to certain safety nets, and thus were financially impacted by high medical costs. For one Survivor_LR/CRS-HIPEC who “didn’t have a [private] health fund”, the “$20,000 [spent] to have the bowel surgery… more or less shot our marriage” at times leading to relationship conflicts.
Many participants were more indirectly financially affected as CRC impacted their ability to work at the same capacity as before. This led to financial anxiety and concerns about how to provide for themselves/family.
“I mightn’t be able to return to work full-stop… I’m nervous about it. I’ve got a young family, a mortgage… it’s stressful… and you just don’t know.” (Survivor_CRS-HIPEC)
Financial challenges from not working caused flow-on effects, such as limiting socialising, travel plans, and recreational hobbies and exercise.
“Financially speaking I’m on a very short wick. That’ll be the greatest reason of not being sociable.” (Survivor_PEx)
One self-described “painfully independent” survivor living with family members felt she had lost her financial independence because of not being able to RTW due to CRC, stating that if she were cancer free, “I think that I would have remained independent, and I would have set different goals for myself.”
Some participants were also concerned about not leaving a financial legacy for their family after they passed.
“I might have to sell the house to keep us afloat… I’ve worked hard for that. And that’s what I want to leave for the kids. It’s not about me, it’s about them.” (Survivor_CRS-HIPEC)
These concerns led one survivor of liver resection (Survivor_LR) to work through his recovery, instead of using up available sick leave. On the other hand, one survivor had used up all her sick leave since “each time I had operations I’d have two/three months off “, and was now resorting to unpaid leave whenever she needed to recover from her ongoing palliative chemo treatment.
While some participants did receive income protection through their employment or superannuation, they were uncertain they would be able to RTW once the income protection finished, again resulting in financial anxiety.
Framework analyses revealed that financial anxiety was most prevalent in the combined liver resection/CRS-HIPEC group, as well as participants aged under 55. Financial concerns were present in both married and unmarried (single, separated/divorced, widowed) participants. Further, most participants with lower COST scores were unable to work, had uncertainty about being able to RTW, felt bored at home, did not have access to some safety nets, and experienced financial anxiety. Contrastingly, most with higher COST scores were either retired or had RTW. Finally, there were similar expressions of financial anxiety across genders and distress/QoL scores.
5. Employer and colleague response
This theme explores participants’ perceptions of their employers and colleagues (a key factor in whether RTW was a positive or negative experience), and disclosure of CRC-A diagnosis in the workplace.
A. Workplace support
Several participants stated the importance of employers being “understanding and flexible”. One PE survivor stated employers need to trust and “believe” their employees, and offer “return to work programmes”. These were important to overcome barriers posed by physical side effects that limited capacity to work, for participants still wanting to RTW.
Some participants experienced a supportive workplace environment that fostered their ability to RTW. Several participants were able to take leave to recover, with employers indicating their jobs would be kept open for when they were well enough to RTW, relieving the stress of finding a new job post-recovery.
A minority of participants’ workplaces had HR policies in place to ensure they received adequate income protection to cover their leave. One workplace “went beyond expectations to help” by gifting a participant food vouchers. For several participants who RTW, their workplaces and employers were “sympathetic”, offering adjustments to accommodate their physical side effects and limitations. These included returning at a part-time capacity before gradually building up to full-time hours.
One survivor’s employer made agreements to accommodate her bowel challenges, which alleviated any concerns of perceived stigma. Another participant’s employer offered to alter her school-teaching duties to accommodate her hand-foot syndrome.
Unfortunately, a minority of participants experienced a lack of workplace adjustments to accommodate their physical side effects, or a lack of suitable leave. Unsupportive work environments were particularly experienced by participants who worked in large corporations. While participants’ direct managers were supportive, higher-up managers were reportedly not as accommodating.
More female participants experienced supportive workplaces. Workplace support did not appear to influence financial toxicity, as many participants who had lower COST scores also expressed having supportive workplaces.
B. Disclosure of diagnosis
Disclosure of cancer diagnosis was another aspect of work that needed to be navigated.
Many participants felt they could be open about their cancer diagnosis to their employers and colleagues, who they considered friends who “lived the disease” with the participant.
A minority of participants selectively disclosed only to colleagues they were close to or worked directly with, to avoid “people look[ing] at me with sadness or feeling sorry for me” or “being known as the woman with cancer”, highlighting the perceived stigma of having cancer. This was particularly the case if participants worked in larger organisations.
Participants were grateful when their managers were discrete in disclosing to colleagues. However, a minority of participants had no control over disclosing their cancer diagnosis as the company “had to let people know”. Desire to disclose CRC diagnosis to employers and colleagues was similar between male and female participants, and participants who did not want to disclose tended to have low distress, low QoL scores.
See Table 2 for additional quotes.