The instrument was introduced to the 20 residents attending the academic year 2018–19 during October 2018. The questionnaire was answered by 15 (75%) residents. The interviews for the focus groups were performed in January 2019 and all the 17 residents in the hospital at that time were invited to the interview, of which 15 agreed to participate (88.2%, 11 men and 4 women). They were distributed into two groups.
Regarding demographic characteristics, most of the residents were aged 30–34 years (66.7%) and most of them were men (86.7%). In our hospital, the pediatric surgery specialty is completed in 4 years and the subspecialties are introduced in the 5th and 6th years. The distribution of the residents based on their year of specialty was as follows: 1st year (20%), 2nd year (26.6%), 3rd year (20%), 5th year (20%), and 6th year (13.3%).
All the surveyed residents used a smartphone as a mobile device in hospital care. The main usability features included portability (53.3%), accessibility (20%), and practicality (20%).
Through the simple discriminant analysis with percentage of original grouped cases classified correctly, the main functions used for communication were communicating with other residents and taking clinical photos, whereas the main functions used for learning were speaking with attending, consulting patient information, and searching for unfamiliar terms. Almost all participants used it more than once a day within the context of hospital care. Table 1
Table 1. Results of the simple discriminant analysis regarding the functions and frequency of use of mobile devices in hospital care
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Use of the Mobile Device for Communication Purposes
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Use of the Mobile Device for Learning Purposes
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Function
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Communication with other residents and taking clinical photos (86.7*). The use of mobile devices aids communication in the context of hospital care in terms of sharing and accessing information on surgery and searching for medication data (80*). It improves residents' skills by facilitating the communication of ancillary test and surgery data (80*). In the future, the device will become essential to communicate clinical presentation and laboratory tests of patients (80*)
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Talking to attending physicians, viewing medical or surgery videos, examining patient information, and searching for unfamiliar terms or concepts. Taking notes and making to-do-lists (86.7*). Maximum advantage can be taken from the device, especially for learning the details of a surgery (80*)
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Daily Use
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Treatment: data on surgery, clinical features of patients, and laboratory test/imaging analysis are shared with residents or attending physicians (100*). Prognosis: patient information is communicated.
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Drugs: reading medical journals, searching for unfamiliar terms, and taking notes (93.3*). Treatment: unfamiliar terms are searched, and annotations are made (100*). Applications: information from applications is used for patients, photos are taken, and annotations are made. Medical articles are also read (93.3*).
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Weekly or Monthly Use
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Patient progress: reading medical journals about the prognosis of patients (100*). Applications: they use UpToDate to perform more elaborate tasks, such as reviewing case presentations and lessons (100*).
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Device Limitations
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They are less useful than a tablet or a laptop to communicate ancillary diagnostic tests (73.3*). They consider that using the device in hospital care can pose a hygiene risk (73.3*).
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When used in the classroom setting, it can be a distraction to learning for residents (80*). Regarding consultation of surgery data, the size of the mobile device display discourages them from using it more frequently to search for information on surgeries (73.3*). They are concerned that using the mobile device in the presence of the patient has a negative impact on the image of the doctor (73.3*).
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(*) = % of original grouped cases classified correctly
The triangulation of the quantitative and qualitative data yielded five general categories: agile communication during medical care, drug information and disease progression, consultation of medical applications, limitations of mobile devices, and inconsistencies between the official regulations on the use of mobile devices and their advantages in the medical practice.
Agile communication during medical care
Most residents agreed that mobile devices aided communication, supported clinical practice and hospital care by enabling the search for data on drugs and surgeries. Likewise, they helped the residents communicate data regarding surgeries or examinations of patients, and the residents believed that mobile devices could become an essential medium to communicate data in the future. The use of mobile devices also allowed them to manage and resolve any uncertainty as they could communicate with peers and residents of higher-hierarchy and with more experience to resolve doubts or confirm decisions during their clinical activity.
In this respect, mobile devices were mainly used to capture and send clinical images (after obtaining prior authorization from the patients or parents), making it possible for lower-grade residents to get the opinion of more experienced attending physicians or residents.
Mobile devices were also useful to report the patients’ progress, notify the residents about shifts and emergencies, report laboratory or imaging results, and clarify doubts. Said communication was conducted using the WhatsApp® application, mainly through text messages (used by 93%), and allowed the residents to share multimedia content, text, voice messages, and documents. The social network was preferred for its practicality (50%) and popularity (21.4%).
The creation of groups in WhatsApp® was also relevant as the residents could disseminate the same information to several colleagues and avoid distortions in communication or unintentionally leaving out someone who would need to be informed. Likewise, it was found that the communication time was considerably reduced, which was very valuable, particularly in emergency situations.
Regarding the management of medical information for their learning, all the responders used the device to search for medical terms and read medical journals. Further, 99.3% used it to read medical books, watch medical or surgery videos, and take notes; 86.7% used it to make to-do lists and read medical news; 73.3% used it to write down tasks accomplished; and 66.6% used it to attend online lectures and listen to medical podcasts.
Drug search
All residents used the mobile device daily to search for drug data, unfamiliar terms and to take notes. They found it particularly useful to search for information on the dosage of some drugs and review drug interactions, especially in patients with very complex diseases.
Patient progress and prognosis
Residents used the mobile device daily to take notes, share patients’ information and send photos of clinical images. It was used sporadically, on a weekly or monthly basis, to read medical journals on the progress and prognosis of patients.
For any query that residents have during their traineeship, they used web searches. The most frequently used search engine was Google® (86%). Most residents (42.9%) based their decision of opening a particular page on the journal name. All residents searched one or more times per day for issues related to disease definition, medications, surgeries, and complications.
Consultation of medical applications
A very important functionality of the mobile device for the residents in this study was the consultation of applications (medical apps) considering that 80% of the residents used them. Among them, 50% of the interviewees used UpToDate®, 20% used Read by QxMD, 20% used PubMed®, 13.3% used Stay Current in Surgery®, and 13.3% used Pedz®. UpToDate® was more often used weekly or monthly than daily. For residents, this application had the advantages of being downloaded even with poor internet connectivity, regular updates, and categorization to display the specific information desired. Using medical apps, residents took notes and photos, thus helping them to perform more elaborate tasks such as academic presentations.
Regarding the limitations of the mobile device, most residents agreed that it can be a distraction if used in the classroom. Also, they expressed that it is less useful compared with tablet or a computer for disseminating radiological images or reading texts. Likewise, they believed that its use in hospital care can pose a hygiene risk. They also thought that the display size can sometimes hinder the perception of the details of a surgical procedure.
Inconsistencies between the official regulations on the use of mobile devices and their advantages in the medical practice
Residents remarked that there were inconsistencies regarding the use of mobile devices in hospital settings. On the one hand, attendings demand the use of mobile devices as they speed up and improve communication among peers. On the other hand, the use of mobile devices is prohibited in the hospital (like tablets) to send patients’ clinical information.
Internet connectivity is restricted, and residents must request full access as a special favor to those in charge of the telecommunications service. Further, 93.3% of those surveyed reported that it would be beneficial to legislate and regulate the use of devices in the hospital setting as they will be increasingly used in hospital care.
As a suggestion to resolve this inconsistency, residents remarked that the institution’s regulations on the use of mobile devices should be established, not only from the administrative point of view but also considering the medical insight. They expressed the relevance of educating healthcare personnel on its ethical use, providing greater knowledge of the technological potential and usefulness in patient care while avoiding hygiene risks, as well as the authorities regulating the use of media within the hospital so that they can learn about the benefits that mobile devices offer throughout the patient care process.
Examples of residents’ testimonies about the use of mobile devices during medical residency are presented in Table 2.
Table 2. Examples of testimonies of the interviewees about the use of mobile devices during medical residency
Agile communication during medical care
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…we receive instructions from our higher-hierarchy residents. We can also instruct our lower-hierarchy residents on the follow up of patient plans. (R6-MALE)*
…we ask permission to take photos. Sometimes we want to show other clinicians or one of our colleagues the characteristics of a drainage. We take photos, not of the patient’s face, but of the drainages, the catheter, or the surgical wound. We explain them (the patients) that the photo is to be sent to other clinicians. (R5-MALE)*
WhatsApp® is a tool to send information to the whole group at the same time. You do not need to send the information individually. It reaches all members in the same way, such as different images, indications, laboratory results, etc. (R5-FEM). We even have groups with our attending physicians where we discuss the patients’ progress over the weekend (R5-MALE).*
I took my cell phone and sent the message, and it took me less than 1 minute to do so. Otherwise, I would have had to go to the landline telephone, ring, call out, explain, and wait. In our area, where we have emergency cases, we can solve those issues rapidly. (R4-MALE)*
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Data search for medical products
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…when I get to use it (the mobile device), it is to consult the dosage of some drugs. Mainly because the patients that we encounter have very complex diseases. There are very special drugs. Most of all, in terms of dosage or some drug interactions. Or in cases when we cannot use a certain drug due to some other pathology they have. (R4-MALE)*
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Patient progress
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…when all of us (attending physicians and residents) are no longer physically present due to being on-duty, weekends, and holidays, we monitor the patients’ progress using the mobile device. (R4-MALE) *
The use of mobile phones allows us to share information and be aware of the patients’ progress. (R4-FEM)*
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Consultation of medical applications
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The advantage of UpToDate® is that it is a platform that is continuously updated. It has the update date; it almost always is the current year. (R5 -FEM)*
It is easier to read on a slightly larger display than on a mobile screen, such as that of an iPad or a tablet. (R5-MALE)*
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Inconsistencies between the official regulations on the use of mobile devices and their advantages in the medical practice
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There is a lot of discrepancy on the use of cell phones. About 6 months ago, there was a poster explaining that it was illegal to disseminate clinical information about patients via cell phones or to take photos. (R4-MALE)*
…it is prohibited, but our attending physicians and other clinicians demand their use to make certain decisions. (R5-MALE)*
It is ambiguous; is it prohibited or not? There is the Internet, but it is not for free use. (R4-FEM)*
Sometimes if you get on well with the IT expert, he/she lets you access some networks. But they change passwords every 2 weeks. Then you must socialize with them again. (R4-FEM)*
There is a need to regulate its use. Since it is not regulated, if we make a clinical decision based on a message or an image sent by WhatsApp®, we might very easily believe that we did something improper because it is not regulated. (R5-MALE)*
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*In parentheses year of residence and gender of commentator