Table 2
Themes
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Subthemes
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Participating in the Internet Treatment
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Perceptions of the Basic Structure and Content
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Relating to the Treatment Content
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Therapist Support
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Individual Adjustments
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Persistence with or Dropout from the Treatment
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Dealing with Sleep Problems
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Experience of Sleep Problems
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New Perspectives on Sleep
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Difficulties Counteracting Fatigue
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Getting Started with New Habits and Routines
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Perceptions of Motivation, Responsibility and Demands
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Motivation Before and during Treatment
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The participants’ perceptions of Demand and their Own Responsibility during the Treatment
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Influence on Every-Day Life
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Impact of the Treatment on Overall Mental Health
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Daytime Behavioural Activation
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Impact on Relationships
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Participating in the Internet Treatment
Perceptions of the basic structure and content. The internet format was perceived as structured, clear, flexible and with a good flow. The participants appreciated not having to travel back and forth to meetings and being able to carry out the treatment at any time – even at night. However, the sleep diary could sometimes be complicated, unclear and lack certain aspects. Another issue raised was the need for a more cheerful web design and a more positive atmosphere in the videos. The treatment as such was not experienced as technically complicated.
The participants repeatedly expressed that the information about sleep problems was interesting, instructive and clear. Although most of it was already familiar to them, it aroused their curiosity and provided insight.
Participants who had impaired cognition read the material several times. One participant with dyslexia asked for the text to be read aloud.
Relating to the treatment content. Most participants could relate to the treatment content. The part that dealt with worries was often mentioned by the participants, as some of them reported feeling confirmed by their worries being raised and addressed. Others thought that there was too much information about worries – “it is pointless getting excited about it!" (1) and asked for more examples of thoughts when lying awake.
Therapist support. The therapists sent messages to their patients via the treatment platform. They also contacted the participants by phone if they had been inactive for a couple of weeks, which motivated them to continue changing their habits. The participants were mostly satisfied with the support they received from the therapists, but would have liked even more support. They requested face-to-face meetings to obtain feedback, motivation, follow-up, the opportunity to ask more questions or because it becomes "something else when you also meet face-to-face at some point" (8).
Individual adjustments. Some skipped the sleep restriction section, perhaps the most difficult, but at the same time one of the most effective parts of the treatment. Participants often changed the pace or took breaks during this difficult section, which could make the treatment feel less demanding and more suited to their individual needs. Skipping sections was also seen as avoidance associated with negative emotions.
Persistence with or dropout from the treatment. There was a wide variation in treatment persistence. Some dropped out after a couple of modules, others remained for half of the treatment, while most completed the main part of it. The general impression of the treatment ranged from "I was probably not the right person for this particular treatment" (5) or it "went so-so" (1) to "it was one of the best things I've done for myself in my life" (7). Most were satisfied with the treatment.
A daily link to the treatment consisted of writing the sleep diary, which sometimes lacked continuity. One participant logged "in on Friday night and filled in for the whole week", which made it confusing and "difficult to maintain after a while" (2).
Those who dropped out early usually said other major events got in the way, e.g., separation from their partner, major surgery or starting a new job after unemployment.
One participant found it difficult that a large part of her treatment occurred during her holidays. She thought it would be "easier to do it when you have some kind of everyday life with routines" (8),
Of the participants who completed the treatment, several continued to work with it after the eight weeks had ended by printing the material, logging in and starting over or just continuing to apply the lessons in their everyday life.
Dealing With Sleep Problems
Experience of sleep problems. Many described chronic insomnia. Some related it to other problems such as pain, brain fatigue and anxiety. One participant with anxiety found it "very difficult to find peace and fall asleep, because then the thoughts come". She was "afraid to fall asleep" (5), which became a barrier to completing the treatment. Those who were helped by the treatment described that they fell asleep faster, slept heavier and longer, had fewer awakenings and were more rested during the day. Some mentioned that they became less anxious and had a "more relaxed attitude" (8) when unable to sleep at night but also during the day.
New perspectives on sleep. The treatment provided the participants with insights and perspectives on their sleep. Even those who finished the treatment early described that their attitude changed after reading the first module that dealt with myths about sleep. Those who completed the treatment described major changes in perspective due to both the information provided and their own experiences.
Participants described having a clearer picture of how they actually slept thanks to the sleep diary and diagrams. One insight was that even if they had slept poorly, they were nevertheless able to cope with the following day, which had a calming effect.
Difficulties counteracting fatigue. The treatment involved tasks in which the participants were encouraged to counteract fatigue – getting out of bed despite extreme tiredness, trying to stay awake to build up sleep pressure and not sleeping during the day. These experiences were difficult and often described as a burden. It was not easy getting out of bed "when the whole body is dog-tired but you still cannot go to asleep" (1). The participants could relate their tiredness to aspects such as hormonal changes and brain fatigue. Another participant asked for more suggestions on activities she could perform to stay awake. Although it was hard, in retrospect some saw it as part of the process. It was "difficult at first not to fall asleep in the daytime" (2) and "a completely different routine than what you are used to, so it's no wonder you find it difficult" (2).
Getting started with new habits and routines. Participants who noticed progress in the treatment mentioned that they knew what to do if they were unable to sleep, which they considered one of the most helpful parts of the treatment, as it provided a sense of control. They gave many examples of if X happens, I’ll do Y or talked more generally about having "found routines". These routines made the evenings, nights and mornings more predictable. One participant described routines as creating "some sort of schedule to go by" (8). Another stated that she "didn't see certain things before" but now she both sees and "fixes it as best I can" (7). "When you should do something, you think back and like yeah, that is what she said" (1). One participant expressed that it was "stabilizing" to be instructed to "do these things, think about this" (11).
It was not always easy to implement the new habits. Some days they felt incapable of trying. They could be stressed, feel listless and lose their motivation. This alternated with days when they tested to see if the treatment produced any results. One participant only read the texts for a month before reluctantly making some attempts to implement the changes of habit she had read about. She developed more motivation when she noticed that the changes worked – "At first everything honestly seemed very ridiculous. You just can’t believe it – you force yourself to do certain things" (7).
Perceptions of Motivation, Responsibility and Demands
Motivation before and during treatment. The participants were generally highly motivated before starting the treatment. The motivation was mainly derived from the fact that they wanted to overcome their sleep problems. Some mentioned that they wanted to cease taking their sleep medication and "do something yourself" (8). Another common source of motivation was their impression that those who provided the information about the treatment firmly believed in it themselves.
The most common cause of doubt was whether they would be able to complete the treatment. They recalled previous experiences of not accomplishing things due to having failed or forgotten.
One person had no motivation whatsoever before the treatment because she had previously tested several other methods and "didn't think anything could help me" (7) and “some things don't work at first or it's so ridiculous" (7). "It was my psychiatrist or psychologist who wanted me to try. And I thought OK, I’ll give it a try” (7). Another source of ambivalence was mentioned by a participant who had become accustomed to her chronic insomnia and did not want to upset the current status quo. After thinking about it, she decided to take part in the treatment because "I can only learn more that might be useful to me" (3).
When the participants had been inactive for a while the therapists contacted them, which the participants described as motivating. Another common source of motivation was experiencing progress in everyday life and following one’s sleep diagrams.
The participants’ perceptions of demands and their own responsibility during the treatment. Compared to face-to-face treatment, internet treatment was generally perceived as requiring a higher degree of self-responsibility. Some thought it suited them well, while others considered it too hard. The most demanding part was changing everyday habits rather than the amount of text and videos. The autonomy involved in using the internet format was experienced by some as a burden.
For others the internet format was perceived as less demanding compared to face-to-face treatment. One participant who was not very motivated before the treatment agreed to take part because the internet format made it easier as he was free to do it at his own pace, thus creating less stress.
Influence on Everyday Life
Impact of the treatment on overall mental health. Those who reported enhanced overall mental health mainly explained that it was due to having more energy because of improved sleep. It also seemed to be related to the new routines and activities during the day. Some also mentioned that they had become "calmer" as well as "feeling safer" (11), with an increased belief that "the body takes care of itself" (6) and now had "better self-confidence" by "daring to cope" (2).
There were also several who stated that better sleep did not affect their lives in general, "not much unfortunately, not much. No more than that I get to sleep" (4).
Participants who had major difficulties and those who dropped out early sometimes described increased negative emotions - one "clanks down pretty much on oneself" even though "there wasn't much I needed to do really" (5). "As I said, I am very disappointed that I was not able to do it fully" (1). They pointed out, however, that the treatment did not have an overall negative impact on them, although their anxiety and depressed mood increased as a result of encountering various difficulties.
Daytime Behavioural activation. The days were sometimes filled with activities such as "meeting my friends" (2), "doing a workout"(1) or just changing into "ordinary clothes" (7). These were ways to get the day started, counteract fatigue and become more tired in the evening – “to stay awake you have to activate yourself. And then you automatically try to go out for a walk or something just to do something” (1).
Improved sleep sometimes provided more energy and strength in the daytime. The participants described being "more alert" (8), able to "work better during the day" (2), “withstand a little more" (7) as well as feeling "more alive today, that my life has some quality" (7).
As participants developed more consistent sleep patterns they found it easier to plan their days - "there's more order in my life. I can plan the days now, like what I should do. Before I didn't know how I felt. I didn't know if I could manage it the next day" (7).
Not all participants managed to activate themselves. One felt that the hardest part was "to activate yourself during the day, I haven't got to that yet" (4).
Impact on relationships. Those who mentioned that relationships were affected by the treatment described positive changes. It was easier to relate to others and take initiatives when they had more energy.