Site A | 2020 | Planned and Reactive | Executive Leadership | Meet COVID-19a Precautions | Shared Decision-Making and Smoking Cessation | Patient and Practitioner (program navigator) | Substituting | Organization/Setting Competing Demands and Mandates | Navigator meets with Veteran in-person for Smoking Cessation/Shared Decision-Making. | Navigator uses virtual/telehealth for Shared Decision-Making/Smoking Cessation |
2021 | Unplanned | Program Site Director and Specialty Clinician (Pulmonary Chief) | Improve Feasibility or Efficiency | Patient Identification and Eligibility Confirmation | Individual Practitioner (program navigator) | Tailoring/ Refining | Provider Resources (time) | Navigator receives screening consult, verifies Veteran’s eligibility from chart, and checks for duplicate consult. Navigator meets with Veteran to initiate screening process. | 1. Medical Support Assistant receives consults, checks age and for duplicate consults. 2. Medical Support Assistant schedules Veteran to meet with navigator for eligibility determination |
Site Bb | 2020 | Not operational |
2021 | Unplanned | Program Navigator and Program Site Directors | Increase, Decrease Reach or Engagement | Patient Identification and Eligibility Confirmation | Patient and Practitioner (program navigator) | Tailoring/ Refining | Resources (technology) | The navigator uses the VA’s Corporate Data Warehousec to identify Veterans for screening. | No longer identifying eligible Veterans through the VA’s Corporate Data Warehouse Site is now using VA’s National Lung Cancer Screening Care Platform software to conduct screening and data tracking. |
2021 | Unplanned | Program Navigator and Program Site Directors | Feasibility | Communication of Results | Patient and Practitioner (program navigator) | Removing Elements | Provider Resources (time) | Navigator calls Veterans when screening results are negative/benign | Communication of results via mailed letter to Veterans for negative/benign screening results. |
Site C | 2020 | No Reported Changes |
2021 | Unplanned | Screening Program Team | Decrease Reach or Engagement | Patient Identification and Eligibility Confirmation | Patient and Practitioner (program navigator) | Removing Elements | Sociopolitical (Funding or Resource Allocation/ Availability) Provider Resources (time) | Navigators send letters to all eligible Veterans for recruitment. | Program no longer sends letters to Veterans for recruitment. |
Site D | 2020 | Planned and Reactive | Executive Leadership | Meet COVID-19 Precautions | Shared Decision-Making and Smoking Cessation | Patient and Practitioner (program navigator) | Substituting | Organization/Setting Competing Demands and Mandates | Navigator meets with Veteran in-person for group Shared Decision-Making/Smoking Cessation. | 1. Navigators uses virtual/telehealth for Shared Decision-Making/Smoking Cessation. 2. Temporarily stopped referral process. 3. Changes made to scheduling in-person visits for COVID-19 precautions. |
2021 | Planned and Reactive | Screening Program Team | Improve Feasibility or Efficiency | Patient identification and Eligibility confirmation | Patient and Practitioner (program navigator) and Clinic Unit Level | Shortening/Condensing | Provider Resources (time) | Navigator responsible for eligibility verification (pack year calculation) of Veterans in screening program. | Lung cancer screening (LCS) consult modified to include tobacco pack year calculator and require referring provider to enter pack years and confirm eligibility. |
Site Eb | 2020 | Not operational |
2021 | Planned and Reactive | Program Navigator and Program Site Directors | Increase Engagement | Screening and Eligibility Confirmation | Patient and Practitioner (program navigator) and Clinic Unit Level | Adding Elements | Organization/Setting (Location/accessibility) | Veterans only identified and enrolled if navigator recruits from Primary Care Clinics. | Tobacco Cessation Program and Pulmonary department trained and refer to lung cancer screening program |
2021 | Planned and Reactive | Program Navigator and Program Site Directors | Increase engagement (Primary Care) | Communication of Results | Patient and Practitioner (program navigator) l and Clinic Unit Level | Removing Elements | Provider preferences | Primary Care alerted to all screening results. | Primary Care no longer alerted with negative/benign screening results |
Site F | 2020 | No Reported Changes |
2021 | Planned and Reactive | Screening Program Team | Increase Engagement | Patient Identification | Patient and Practitioner (program navigator) and Clinic Unit Level | Adding Elements | Organization/Setting (location/accessibility) | Primary Care is main clinic to refer Veterans to lung cancer screening. | Partnered with Infectious Disease to increase referrals of all eligible Veterans. |
2021 | Planned and Reactive | Screening Program Team | Improve Feasibility or Efficiency | Communication of Results | Patient and Practitioner (program navigator) | Substituting | Provider Resources (time) | Navigator sends letters to all Veteran with screening results. | 1. Changed results communication process to eliminate mailing 2. Add phone call to Veteran for all screening results. |
Site G | 2020 | Planned and Reactive | Executive Leadership | COVID-19 Precautions | Shared Decision-Making and Smoking Cessation | Patient and Practitioner (program navigator) | Substituting | Organization/Setting Competing Demands and Mandates | Navigator meets with Veteran in-person for shared decision-making and smoking cessation. | Stopped in-person shared decision-making and smoking cessation visits |
2021 | Unplanned | Navigator | Improve Feasibility or Efficiency | Communication of Results | Patient and Practitioner (program navigator) | Substituting | Provider resources (time) | Navigator calls Veterans when screening results are negative/benign. | Communication of results via mailed letter to Veterans with negative/benign screening results |
Site Hb | 2020 | Not operational |
2021 | Planned and Reactive | Screening Program Team | Improve Feasibility or Efficiency | Follow up of screening results | Patient and Practitioner (program navigator) | Tailoring/Refining | Provider Resources (time) | Navigator uses the date the screening is scheduled and checks electronic health record to see if completed. | Navigator receives an alert within electronic health record when screening is completed. Avoids delays in communication of results. |
Site I | 2020 | No Reported Changes |
2021 | No Reported Changes |
Site J | 2020 | No Reported Changes |
2021 | Unplanned | Navigator | Improve Feasibility or Efficiency | Patient Identification, Eligibility Confirmation | Patient | Substituting | Provider Resources (time) | Navigator calls Veteran eligible for screening. | Navigator sends letters to Veterans eligible for screening. |
2021 | Planned and Proactive | Research Stakeholder and Collaboration Group | Improve Feasibility or Efficiency | Communication of Results | Patient and Practitioner (program navigator) | Tailoring/Refining | Organization/Setting Competing Demands and Mandates | Navigator waits for recurring meetings to discuss non-definitive screening results with providers. | Unclear screening results are discussed in a new lung nodule conference that occurs weekly. |
2021 | Planned | Navigator | Improve Feasibility or Efficiency | Follow-up | Patient | Tailoring/Refining | Provider Resources (time) | Navigator schedules 6-month and 12-month follow-up 3-months post initial screening. | Navigator schedules 3-month and 6-month at initial screening and 12-month at 3-months follow-up. |