The study investigated the knowledge and attitude of community health care providers who were working during the time of COVID-19 pandemic at health facilities of Nepal. The result showed that gender, marital status, designation, information about COVID-19, working province, education level, monthly income, support from palika were found statistically significant with knowledge level and attitude status was associated with gender, designation, information about COVID-19, working province and palika level COVID-19 response team. HCWs are the frontline workers in the management of suspected and potential cases of the COVID-19. Their knowledge and attitude will likely have an important bearing on the course and containment of the pandemic.
Our findings revealed that most of the participants (63.2%) were knowledgeable about the prevention of COVID-19. The finding is consistent with other studies done at china, Indian and Saudi Arabia [21–24]. The high level of knowledge might be due to the information network of the current modern world and higher education level of the people. On the other hand, the attitude was also found positive among more than 2/3rd (65.9%) of the participants which was also correlated with various studies conducted at China India, Vietnam and Saudi Arabia [21–24]. The gender of the respondents was much evenly distributed as 47.6% male and 42.4% females which we considered a good gender response rate. Nearly half (46.1%) of the respondents responded that their monthly income was between 25 k-35 k which was the average scale of government employee of Nepal of 5/6th level and our almost respondents fall on this category. Regarding the enabling factors, it was found that very less (20.6%) participants had received orientation on COVID-19 but maximum (70.4%) said that they had palika level COVID-19 response team for the surveillance of the situation of COVID-19.
Regarding the knowledge level, nearly all the participants (98.5%) know that COVID-19 is transmitted by close contact with the infected people and 90% were correct regarding the place of outbreak of Corona virus i.e. Wuhan, China. Furthermore, regarding the knowledge about symptoms of COVID-19, 87.2% (348) said that fever, cough, shortness of breath was the symptoms of corona virus which was a very good response rate. The high rate might be because of the field and area they were working i.e. medical field. Regarding the isolation period of COVID-19, majority of the participants, 70.7% (282) were well known about it and 82.2% (328) had correct knowledge about prevention from COVID-19. This finding was consistent with a recent study done in Nepal [25]. Remarkably, all 100% of the respondents were well known about the fact that antibiotic was not the first line treatment of COVID-19.
Concerning the attitude of the respondents, more than half of the respondents (56%) had the feeling that they will be infected with Corona virus at some point of time of the pandemic. The positive point is that majority of the respondents (92%) accepted that they will stay at isolation if they get infected with corona virus. This is a very positive attitude of the respondents and especially the health workers. On the other hand, still 8% did not accept it, which is likely to be related to a lack of knowledge within the HCW’s about current and important prevention and isolation strategies. A study from Taiwan also exhibit a similar result [26]. Majority of the respondents (80.5%) were positive that COVID-19 will successfully be controlled which is a positive attitude toward any health problems. Positive attitudes and high confidence in the control of COVID-19 can be explained by the government’s unprecedented actions and prompt response in taking stringent control and precautionary measures against COVID-19, to safeguard citizens and ensure their well-being. These measures include the lockdown, and the suspension of all domestic and international flights, schools and universities, and the stepwise shutdown and prohibitory orders imposed.
In the study it was found that gender was associated with both knowledge level and attitude of the respondents. Male were found to have more knowledge and positive attitude toward the prevention of COVID-19 (p < 0.002). This was contrary to the finding of the study conducted at India and China [27, 28]. The reason for male to be more in this category might be that in Nepal, still male get higher chance to get exposed in various field and orientation programs.
Television and radio were significantly associated with the knowledge and attitude of the respondents as higher level of knowledge was associated with those who get information via TV and radio. This might be due to the reason that TV and radio are the reliable medias [30] and only broadcast the information based on evidences despite some of the social medias like Facebook, You-tube, Instagram etc. Also, education level (< 0.001), working province (p < 0.001)and monthly income (p < 0.005) are some of the demographic characteristics which have association with the knowledge level and regarding the enabling factors only “support from palika” is found to be associated with the knowledge level (p < 0.045). Since this, study assessed only limited demographic variables, it is recommended that we include more demographic as well as socio-cultural variables in further studies.
This study also highlighted the area of some enabling factors which might be responsible for the knowledge and attitude of the HCW’s. Most of the respondents (79.4%) had not received any orientation regarding COVID-19. This might have serious impact on the knowledge level of the HCW’s [20, 21]. Another finding of this study revealed that 70% of the respondents work for more than 40 hours in a week and nearly 3/5th (76.4%) is not paid extra allowance during their extra hours of services. So, this will really demotivate the HCW’s toward their dedicated services. This issue should be addressed by the concerned authority as soon as possible. Many of the palikas, HCW’s work have a palika level COVID-19 response team (70.4%) followed by 5.8% not having and 23.8% were not aware of it. HCW’s not being aware of the palika level COVID-19 response team clarifies that some of them are still not serious and concerned about their roles and responsibilities.
Nevertheless, the study findings revealed that the knowledge and attitude of the respondents/ HCW’s working at various health facilities at different provinces of Nepal was found to be good despite some had low level of knowledge and negative attitude toward the prevention of COVID-19. The logistic regression (forward stepwise) also revealed several factors being associated with the knowledge and attitude of the HCW’s. among then some were found matching with various studies conducted at national/ international level [19, 20, 21], whereas some were found to contradict with the various study findings [25–28] .
Our study also has some notable limitations. First, as those who had no internet access could not take part in the survey as the questionnaire were circulated through google forms. Also, the study could not take many variables of prime focus into consideration due to shorten the length of the questionnaire as it was self-administered and online based. Furthermore, since the attitudes are based on the healthcare workers’ knowledge and availability of specialized logistics like PPE for maintaining the appropriate biosafety along with their perception of the healthcare system, their understanding of institutional preparedness are solely based on their own observation and perception.
Finally, the study aims to explore the ground reality of the knowledge and attitude of HCW’s toward the prevention from COVID-19 in Nepal. This is an utmost need in the context of this pandemic to diminish the situation from worsening further. This study will eventually bridge the gap between the current situation of COVID-19 of the HCW’s and the policy makers at the local, province and federal level of GoN. There is a need to educate and orient the HCW’s regarding COVID-19 via different method and medias appropriate at the current situation of pandemic to upgrade the knowledge level of the HCW’s and also building the HCW’s confidence on existing health system regarding appropriate and timely containment of the pandemic so improving the trust and reliability between government policy makers and the HCW’s is of paramount importance.