Mobile health applications affect the service delivery techniques of doctors, nurses, health workers, and health service providers (hospitals, mobile health organizations, pharmacies, etc.) and provide great advantages in the realization of this service [6]. The World Health Organization defines mobile health as public health applications supported by mobile technologies such as medical health applications, mobile phones, patient monitoring tools, and personal digital assistants [7]. Mobile devices and the internet, which have developed and become widespread with technology, have started to be used in a wide range of areas, from keeping health records to treatment-oriented uses. During the COVID-19 pandemic, the use of mobile health applications by patients and healthcare professionals has gained momentum. This study was carried out to develop a mobile health system that patients and healthcare professionals can use for wound management. Especially with mobile technologies, remote monitoring of the patient and maintenance of the treatment provides great convenience in alleviating the burden on the healthcare system. For this reason, it is foreseen that the application, which includes patients and healthcare professionals in wound treatment and care, will bring great convenience to patients, physicians/nurses and the healthcare system by setting an example.
The use of a standardized and systematic technique helps the healthcare team with the accurate assessment of the wound [8] and the reliability of therapeutic interventions [9]. The use of online mobile health apps with different functionalities can provide the support healthcare providers need to care for their patients with chronic wounds. In parallel with the developing technology worldwide, mobile health applications are used in many branches of health services. One of the areas where these applications are used is the follow-up and treatment of chronic wounds [2, 10]. In studies on mobile health applications developed for wound care, it has been shown that they increase patient comfort, satisfaction, and adherence to treatment, reduce the workload of healthcare professionals, and provide standardization in terms of medical records and care methods [5, 11–13]. In a meta-analysis study by Huang et al. (2021), 14 studies involving 1926 patients were analyzed, and it was found that the wound healing rate significantly improved in patients using telemedicine compared to traditional care [14]. In another study where wound follow-up was performed through a mobile application, it was reported that the majority of patients were satisfied with the follow-up with a smartphone-based application [15].
The main factors affecting traditional wound care practices are measurement of wound dimensions, records of wound assessment and treatment, and personalized treatment plans. In wound care outpatient clinics, taking wound photographs of outpatients and archiving and keeping comprehensive records constitute a significant workload [5]. Current clinical practice for wound assessment uses rulers, photography, computer-based visual inspection, and subjective measurements. Although the methods used are numerous, there is no standardized practice. In contrast to rapid developments in clinical information systems such as hospital information systems, electronic medical record systems, and laboratory information systems, wound care management still lacks an effective digital solution. Institutions' patient record systems often do not have a dedicated space to record photographs, measurements, and other information about the wound. However, time needs to be allocated for taking photographs and measurements of the wound at each patient visit [2]. Since the follow-up and treatment of chronic wounds requires a long period of time, keeping patient records organized and being able to view them from a single source provides important support to healthcare professionals. The previous condition of the wound and its condition during the treatment process can be compared, the patient's response to treatment and other data of the patient (blood sugar, CRP level, etc.) can be seen and the treatment can be directed with this information. The wound monitoring system developed in this study has advantages such as making patient assessments and records in an objective and standardized manner, organizing data, and collecting them in a single source.
When the literature is examined, it is seen that the elderly patient group has low compliance with mobile-health applications that require uploading photos to the system [13, 15, 16]. This may be due to limitations in the use of smartphones, cameras, and internet/technology in the relevant age groups, as well as difficulties in accessing the internet and equipment such as smartphones/tablets. In this study, considering the elderly patient population with chronic wounds, the mobile application was designed with simple content and was easy to use. In the patient user panel, there is only a section for uploading photos, a section where wound-related features and notes can be written, and an area where the doctor's answer can be seen. However, it was observed that the patients included in the pilot study used the mobile application with their caregivers. In this situation, patients who live alone and have trouble using mobile apps can have a different care plan made for them.
The fact that technology provides healthcare services with remote access brings some negativities with it. It has been shown in some studies that the classical health professional-patient relationship is reduced in the mobile method, so the expectations of the patients cannot be met. On the other hand, health professionals are also concerned that remote assessment of the patient will lead to deficiencies in physical assessment [17–20]. Considering this issue in the developed wound follow-up application, the initial evaluations of the patients were made during the hospital admission and the subsequent follow-ups were carried out through the application. In the follow-up performed by the physician/nurse through the application, if deemed necessary, it directs the patient to re-apply to the Wound Care Outpatient Clinic. In addition, when laboratory and other diagnostic tests or complicated treatments such as VAC applications are required, an appointment is created for patients to follow up with the application and they are invited to the hospital.