Sample characteristics at baseline
A summary of participation in this study is provided in Figure 3. The overwhelming majority of adult participants were female and of Malay ethnicity. Parents were on average around 43 years old (M = 42.55, SD 9.37). Overall, parents in Putrajaya reported a higher socioeconomic status than those from Shah Alam. Although three-quarters of the total sample (n = 67, 75.6%) had no university schooling, Putrajaya parents (n = 18, 54.5%) were more educated than those in Shah Alam (n = 0, 0.0%; Chi-squared = 29.55, p < .001), and less likely to be receiving government financial assistance (Chi-squared = 6.06, p = .014). Likewise, although 90.5% of the parents were married (n = 67), 100% of the female caregivers were married parents in Putrajaya in comparison to Shah Alam where 82.9% were married (n = 34, Chi-squared = 2.22, p = .045). Parents in Putrajaya were also more likely to be employed (n = 23, 69.7% vs n = 10, 24.4%; Chi-squared = 15.10, p < .001) than those in Shah Alam (see Table 2).
Table 2. Characteristics of adult participants at baseline
|
Total
(N = 74)
|
Shah Alam
(N = 41)
|
Putrajaya
(N = 33)
|
Adult demographics
|
|
|
|
Age, M (SD)
|
42.55 (9.37)
|
46.41 (9.88)***
|
37.76 (5.94)***
|
Gender: Female, n (%)
|
72 (97.3)
|
41 (100.0)
|
31 (93.9)
|
Ethnicity: Malay, n (%)
|
72 (97.3)
|
40 (97.6)
|
33 (97.0)
|
Education: University schooling, n (%)
|
18 (24.3)
|
0 (0.0)***
|
18 (54.5)***
|
Literacy: Can read easily, n (%)
|
73 (98.6)
|
40 (97.6)
|
33 (100.0)
|
Marital status: Married, n (%)
|
67 (90.5)
|
34 (82.9)*
|
33 (100.0)
|
Wife of head of household, n (%)
|
63 (85.1)
|
33 (80.5)
|
30 (90.9)
|
Adult disability, n (%)
|
8 (10.8)
|
3 (7.3)
|
5 (15.2)
|
Experienced maltreatment during childhood, n (%)
|
41 (55.4)
|
19 (46.3)
|
22 (66.7)
|
Target child demographics
|
|
|
|
0 to 23 months, n (%)
|
20 (27.0)
|
10 (24.4)
|
10 (30.3)
|
2 to 9 years, n (%)
|
28 (37.8)
|
15 (36.6)
|
13 (39.4)
|
10 to 17 years, n (%)
|
26 (35.1)
|
16 (39.0)
|
10 (30.3)
|
Age, M (SD)
|
7.32 (5.35)
|
7.84 (5.86)
|
6.67 (4.64)
|
Gender: Female, n (%)
|
44 (59.5)
|
26 (63.4)
|
18 (54.5)
|
Child biological son/daughter, n (%)
|
59 (79.7)
|
30 (73.2)
|
29 (87.9)
|
Family demographics
|
|
|
|
Household size, M (SD)
|
5.24 (1.45)
|
5.12 (1.63)
|
5.39 (1.20)
|
Presence of another caregiver, n (%)
|
36 (48.6)
|
24 (58.5)
|
12 (36.2)
|
Parent employed, n (%)
|
33 (44.6)
|
10 (24.4)***
|
23 (69.7)
|
Other adult employed, n (%)
|
62 (83.8)
|
30 (73.2)**
|
32 (97.0)
|
Family receives government support, n (%)
|
22 (29.7)
|
17 (41.5)*
|
5 (15.2)
|
Household assets, M (SD)1
|
8.14 (1.93)
|
7.39 (1.51)***
|
9.06 (2.01)
|
1 MICS Survey; Significant differences between Shah Alam and Putrajaya groups based on Chi-squared or Independent T-test analyses; * p < .05, ** p < .01, *** p < .001.
Twenty-six adolescents were recruited from enrolled families to participate in qualitative focus groups. The mean age was 14 years with child respondents in Shah Alam (M = 14.69, SD 1.92) significantly older than those in Putrajaya (M = 12.90, SD 2.13; F(1,25) = 6.59, p = .017). Two-thirds of the adolescent respondents were female (n = 17, 65.4%) and most of them were enrolled in school (n = 25, 96.2%; see Table 3).
Table 3. Characteristics of adolescent respondents at baseline
|
Total
(N = 26)
|
Shah Alam
(N = 16)
|
Putrajaya
(N = 10)
|
Age, M (SD)
|
14.00 (2.15)
|
14.69 (1.92)*
|
12.90 (2.13)
|
Gender: Female, n (%)
|
17 (65.4)
|
11 (68.8)
|
6 (60.0)
|
Enrolled in school, n (%)
|
25 (96.2)
|
15 (93.8)
|
10 (100.0)
|
Significant differences between Shah Alam and Putrajaya groups based on Chi-squared or Independent T-test analyses; * p < .05, ** p < .01, *** p < .001.
Quantitative results
Program engagement
Sixty-three parents attended at least one session of the program (85.5%) with an overall attendance rate of 80.1% or 4.8 out of 6 sessions. Thirty-four (71.0%) of parents attended five or more sessions, with 87.1% attending at least two-thirds of the program (i.e., four or more sessions). Comparing enrolment and attendance across implementation sites, parents in Shah Alam had a higher enrolment rate (Shah Alam: 92.7%; Putrajaya: 75.8%; X2 (1, 74) = 4.14, p =.042) and attendance rate (Shah Alam: 75.8%; Putrajaya: 58.6%; F1,71 = 4.77; p = .032) than those in Putrajaya. Associations with higher rates of attendance included parents with older children (r = .267, p =.036) and unemployed parents (r = .429, p < .001), potentially due to availability to attend group sessions during working days.
Primary outcome: Child maltreatment
All the comparisons for child maltreatment outcomes between baseline and post-test were conducted by multilevel Poisson regression. Parents reported 32% decreased overall abuse at post-test (IRR= 0.68 [0.57, 0.81]), 71% reduced physical abuse (IRR=0.29 [0.18, 0.47]), and 19% reduced emotional abuse (IRR= 0.81 [0.66, 0.99]). There were no differences between baseline and post-test on the frequencies of parent-reported child neglect nor any differences on the frequencies of child maltreatment reported by the smaller sample of child respondents (see Tables 4 and 5 and Figures 4 and 5).
Table 4. Results comparing adult-reported maltreatment outcomes at baseline and post-test (n = 74)
|
Mean pre
|
SD pre
|
Mean post
|
SD post
|
P value
|
IRR
|
95% lower CI
|
95% upper CI
|
Overall Abuse
|
4.68
|
5.62
|
3.11
|
4.22
|
<0.001***
|
0.68
|
0.57
|
0.81
|
Physical Abuse
|
1.11
|
1.99
|
0.31
|
0.75
|
<0.001***
|
0.29
|
0.18
|
0.47
|
Emotional Abuse
|
3.27
|
3.71
|
2.66
|
3.80
|
0.036*
|
0.81
|
0.66
|
0.99
|
Neglect
|
0.30
|
1.07
|
0.14
|
0.50
|
0.430
|
0.71
|
0.30
|
1.66
|
Table 5. Results comparing child-reported maltreatment outcomes at baseline and post-test (n = 26)
|
Mean pre
|
SD pre
|
Mean post
|
SD post
|
P value
|
IRR
|
95% lower CI
|
95% upper CI
|
Overall Child Maltreatment
|
6.12
|
7.10
|
7.08
|
8.42
|
0.261
|
1.14
|
0.91
|
1.42
|
Physical Abuse
|
0.76
|
0.97
|
0.79
|
1.56
|
0.900
|
1.04
|
0.55
|
1.98
|
Emotional Abuse
|
3.64
|
5.03
|
4.13
|
4.44
|
0.868
|
1.02
|
0.77
|
1.37
|
Neglect
|
1.72
|
4.19
|
2.17
|
3.96
|
0.071
|
1.49
|
0.97
|
2.29
|
Secondary outcomes
Adults reported a 74% reduction in endorsement of corporal punishment (IRR = 0.26 [0.09, 0.75]). In addition, adults reported reduced overall child behavior problems (β =-2.19; p = 0.23) and reduced sense of parenting inefficacy (β = -0.43; p = 0.004) for their children ages 6 to 17 years. There were no other significant differences between baseline and post-test for parent-report of responsivity, involvement, positive discipline, parent mental health problems, and marital satisfaction (Table 6). No significant differences were found for secondary outcomes based on child report (Table 7).
Table 6. Results comparing secondary outcomes at baseline and post-test based on adult-report.
|
Mean pre
|
SD pre
|
Mean post
|
SD post
|
β
|
P value
|
IRR
|
95% lower CI
|
95% upper CI
|
Positive parenting (early childhood)
|
26.95
|
2.48
|
27.67
|
2.09
|
0.87
|
0.171
|
---
|
---
|
---
|
Responsivity
|
7.15
|
0.81
|
7.47
|
0.64
|
0.33
|
0.092
|
---
|
---
|
---
|
Harsh parenting (early childhood)
|
0.80
|
1.24
|
0.93
|
1.22
|
0.18
|
0.507
|
---
|
---
|
---
|
Involvement
|
5.30
|
0.66
|
5.73
|
0.59
|
0.43
|
0.053
|
---
|
---
|
---
|
Positive parenting
|
42.06
|
4.44
|
41.57
|
6.44
|
-0.48
|
0.544
|
---
|
---
|
---
|
Harsh parenting
|
7.17
|
6.08
|
6.55
|
5.09
|
-0.37
|
0.534
|
---
|
---
|
---
|
Positive discipline
|
3.13
|
1.78
|
3.61
|
1.97
|
0.47
|
0.137
|
---
|
---
|
---
|
Child total behavior problems
|
13.85
|
10.57
|
11.30
|
8.31
|
-2.19
|
0.023*
|
---
|
---
|
---
|
Parental mental health problems
|
5.31
|
6.04
|
5.17
|
5.42
|
-0.29
|
0.712
|
---
|
---
|
---
|
Marital Satisfaction
|
17.79
|
3.11
|
17.47
|
2.35
|
-0.10
|
0.707
|
---
|
---
|
---
|
Attitudes supporting corporal punishment
|
0.53
|
0.50
|
0.34
|
0.48
|
-1.36
|
0.012*
|
0.26
|
0.09
|
0.75
|
Parent sense of inefficacy
|
2.70
|
1.30
|
2.25
|
0.98
|
-0.43
|
0.004**
|
---
|
---
|
---
|
Table 7. Results comparing secondary outcomes at baseline and post-test based on child-report.
|
Mean pre
|
SD pre
|
Mean post
|
SD post
|
β
|
P value
|
IRR
|
95% lower CI
|
95% upper CI
|
Positive parenting
|
35.08
|
9.73
|
35.50
|
9.25
|
-0.04
|
0.980
|
---
|
---
|
---
|
Harsh parenting
|
16.68
|
5.90
|
17.33
|
5.21
|
0.20
|
0.860
|
---
|
---
|
---
|
Positive discipline
|
3.28
|
1.59
|
3.17
|
1.46
|
-0.17
|
0.601
|
---
|
---
|
---
|
Child total behavior problems
|
17.80
|
9.73
|
19.75
|
10.70
|
1.16
|
0.426
|
---
|
---
|
---
|
Corporal punishment
|
0.28
|
0.46
|
0.21
|
0.41
|
-0.29
|
0.614
|
0.74
|
0.23
|
2.34
|
Qualitative Results
Adult respondents.
General feelings about participation in the LPPKN parenting program
In general, the program was well received and accepted by parents. Parents reported perceived benefits of the program on improving their relationship with their children: "When I joined the program, it was fun for me, I feel happy that I can apply things that I learned with my kids, on discipline, on communication with them" (44 years old, infant group). They also appreciated the small group format of delivery that allowed for individual attention and participation, which was different than other programs they had attended in the past: "I'm excited, we do [it] in small groups. Not as usual program, now we can focus. In small groups, facilitators can give more attention to each participant…. We can understand the content better. When we ask questions, there will be people who respond” (27 years old, infant group). Parents also shared that they enjoyed attending the program as “day out” or “me time” to meet with friends and learn new things: “Like me, I am not working, so when I got to go out on Saturdays for this program, it felt like it is an outing day for me, a day for me to get out and meet with friends, learn new things… It is my time” (47 years old, adolescent group).
Changes in the way parents discipline their children
Respondents reported that Naungan Kasih helped reduce their tendency to use physical punishment. As one mother offered, “Before, I used to cane my child when I couldn’t control them. Now, I do not do that anymore” (35 years old, child group). They also shared that they were less likely to scold or verbally abuse their children. As one parent explained, this was directly connected to their ability to be less reactive to their children by using the “Taking a Pause” technique.
It is like this … my children say that before I always scold them … but now it is different … there are less anger and scolding. Before I was like a Tarzan. But now … when I feel angry, I take a pause. And the children said, Mum, your voice is not like a Tarzan anymore. There are changes like that. Whenever I feel angry, I took a pause. Even though the positive changes are not 100%, but there are some effects. (32 years old, infant group).
In addition, some parents noticed changes in their discipline style, especially in their ability in establishing household rules and using the technique “When you do this, then you can do that” to increase compliance. As one mother explained, “There are some changes in discipline style. For example, if the child wants to go out and play, I will allow them to do so, with the condition – only after they have completed their schoolwork. After taking a shower, my child knows where to put their used clothing” (53 years old, child group).
Changes in parents’ own life
Parents noticed positive changes in their own lives and their relationships with their partners. For instance, one mother noticed that her improved parenting efficacy also reduced stress for herself: “I experience less stress with the child because now I know how to communicate with her” (27 years old, infant group). Moreover, even though most participants were female caregivers, parents disclosed that they often shared with their husbands things that they learned during the program:
“I share with my spouse things that I learnt. My husband also understands … meaning that when he sees that I am tired or came home late from [the] workplace, he will automatically help and does not complain. When I go home after the session, I will share with my husband.” (35 years old, child group).
Respondents also reported improvements in relationships with their husbands after engaging in the program: “After the program, my communication with my husband improved” (35 years old, infant group). As another parent explained, her husband perceived the benefits of the program in terms of their relationship: “My husband does not like it if we are grumpy and short-tempered. Now that I am calmer, he is happy. He will say – it’s good this way, no more anger and scolding” (34 years old, infant group). On the other hand, some parents reported disagreements between partners in which mothers did not receive support from their husbands to attend the program, “My husband doesn’t quite like to look after our children … when I asked him to help look after children while I am attending the program, he will interrupt my session with phone calls … it is very stressful for me” (45 years old, adolescent group).
The need for additional further parenting assistance
Although parents reported positive impacts of Naungan Kasih, they also indicated areas in which they required additional assistance, especially regarding communication about sexuality and reproductive health and digital parenting. They suggested adding topics on sensitive and difficult topics to discuss with teenage children, such as sexuality and reproductive health. As one parent of an adolescent child expressed, "All these sensitive topics, how to handle them? For example, if our child tells us that she likes someone…like, 'Mum, I like this handsome boy,' What we are going to say?" (43 years old, adolescent group). Parents also noted that they lacked sufficient knowledge and skills in managing the use of cell phones and social media applications on cell phones and personal computers. Suggested topics included addressing cyberbullying and online sexual exploitation. Lastly, parents remarked that they would appreciate more information and skills on how to manage children with different personalities: "Personality. Approach may not be the same. So how to deal with introvert and extrovert" (44 years old, child group).
Adolescent respondents.
In general, adolescent respondents reported that their parents were often angry, high-spirited, and strict with them before the program. They shared that there was little positive communication between them and their parents and that they rarely spent time together. As one teen reported, “Everybody does their own business. Dad with his work while mum [is] busy with the younger kids. Everybody does their own things. I want to go out, but mum did not allow. Feeling being neglected” (16-year-old female). Respondents also reported that their parents primarily communicated to them by shouting and “nagging” (see Figure 6 for illustration).
When asked about how this relationship had changed, adolescents expressed similar aspects of positive parent-child relationships as their parents. They shared that they became closer and more attached to their parents and are more open to communicating about personal issues. As one child stated, "When I have problems, mum will ask and talk to me. When I became quiet, she would ask why?" (16-year-old female). They also noted that their parents became more caring and understanding, they spent more time together and communicated positively and calmly with them. Another responded disclosed that, "We are closer to each other. If I share anything with her, she is responsive, give opinions" (13-year-old female). Children felt appreciated when parents spent more time with them during the program: “[Time together is the] best. Spending time together feels good” (13-year-old female). However, other teen respondents noted that they had observed little or no changes in the behavior of their parents. As one teen expressed, “There are times she’s okay. Some other times, she scolds” (15-year-old male).
Adolescents also noticed that their parents were disciplining them in a more positive way. They reported that their parents were yelling and shouting less at them: “My mum approaches me nicely. No more scolding or raised voice. She has mellowed a bit” (17-year-old female). They also said that there was a difference in the way that their parents communicated with them even when they were being scolded. As one teen shared, "My mum now talks with lower tone voice, before this she was very fierce" (12-year-old female). In addition, adolescents reported improvements in their own lives, including reduced stress after the Naungan Kasih program even though they did not attend sessions themselves. As one teen disclosed, “Previously I was quite stress, stressed about studies…. now less stressful. I used to keep my feelings and problems to myself, now [I] can share my feelings. I feel relieved” (17-year-old female). Teens also shared that these changes were primarily due to improved communication between themselves and their parents.
Program Facilitators
Improving skills over time
Facilitators expressed initial concerns about their capacity to deliver the parenting modules, as the collaborative and structured facilitation methods differed dramatically from their usual, more didactic method of instruction. However, over time they found that their confidence increased with practice:
“At first, to do something that we have never done before, very structured, interrelated, must follow all the flow was quite tough for me. But after the second session, when rapport was already established, it was actually an enjoyable experience” (female, 36 years).
They identified specific factors that increased their confidence and competence. First, the structure of delivering the session with a co-facilitator provided opportunities to support to each other. As one facilitator expressed, “the facilitator and co-facilitator structure is good. We take turns so each of us can lead while the other write things down. We sort of complement each other. Sometimes I may forget something, and my partner will remind me. It helps to have that structure” (female, 39 years). Second, facilitators perceived the utility of using the House of Support model as a simple method of presenting the essential elements in the program as a guide, or map, for them to deliver the program. As another facilitator explained: “The whole process in the module is summarized in the House of Support. Everything is in that ‘house.’ If we truly comprehend the module, we can see where the process begins and ends … if we fail also, we can check where” (male, 39 years). Other respondents stated that the use of a flipchart to write ideas and opinions of parents helped make the content clearer and maintain focus during discussions. Furthermore, facilitators claimed that gender differences were not an issue in delivering the program, as male facilitators felt comfortable during delivery and perceived that they were well accepted by all the female participants in the group.
Challenges delivering the program
Facilitators mentioned several challenges experienced when delivering the program for the first time. Many reported that the additional responsibility made them feel burdened and overwhelmed with conflicting commitments to other work requirements within the LPPKN:
“To me [delivering] the program is very tough, it is an additional burden to us, our normal jobs and tasks are the same if not more – on top of it we have to run the sessions. Very tiring, especially for people who live far from the location. There are some good parts about learning the new approach and what not but in general, it is burdensome. We hope there will be some recognition that we have done something extra, way above our normal duties” (female, 32 years).
One facilitator found it challenging to balance her role as a facilitator and a coordinator of program delivery. They also found it difficult to maintain their role as a group facilitator, given their previous experience as lecturers or counsellors. Facilitators also disclosed that they felt awkward when delivering content on the use of praise for positive reinforcement and on sexuality and reproductive health. For instance, one facilitator described her initial difficulty working with praise:
“Some of the tasks that we need to teach we must do it in the session, such as we need to praise the participants too, so that one was not that easy because we are not used to praise people before this – just a bit awkward. But when we explain that what we learn in class is what to be done at home, the participants gradually accepted the idea as well” (female, 55 years).
Another facilitator stated that working with older caregivers and grandmothers was particularly challenging due to their resistance to change: “Handling the grandmothers was a bit challenging. I always felt uncertain about them not agreeing with whatever I said, the messages that we want them to learn etc. Because they are much older and “know more…that was the challenge for me” (male, 34 years). Finally, facilitators shared that they did not feel prepared to help participants manage inter-parental conflict affecting group dynamics.
“When participants start sharing about how their husbands are not practicing good parenting even though they have shared what they learned in this program or when they have conflicts partly sound more like marital issues, I didn’t know how to respond to that because we were not trained on that subject during the training. [It’s] not covered in the module” (female, 32 years).
Training and support
Overall, facilitators reported that the 4-day training workshop was sufficient to prepare them for program delivery. However, they also identified several limitations. For instance, many of the facilitators found it difficult to participate fully in the workshop activities delivered in English by an international PLH trainer and found the level of translation by co-facilitators inadequate: “The language barrier was a bit challenging. To understand is one thing, to give feedback is the other. Even though there was [a] translation process, it is different from what was done in our language that we are more fluent with” (male, 34 years). They also explained that they needed to spend extra time studying the facilitator manual to prepare for program delivery: “We did not know that all that we learned during the trainings were exactly the things that we had to do in the program, until we really studied the module” (male, 39 years).
Facilitators overwhelmingly agreed that the supportive supervision by coaches from University Putra Malaysia during program delivery helped improve the quality of facilitation. They shared that the coaching increased their awareness of their limitations and provided opportunities to improve their skills. As one facilitator explained, “The coaching sessions give us opportunities to listen to feedbacks from the coaches, if we made mistakes, so sort of reminders for us” (male 34 years). They also expressed that the coaching motivated them to prepare for the next session and helped them identify ways to improve program delivery and coordination.
Suggested improvements
Facilitators also suggested several ways to improve the delivery of Naungan Kasih. They overwhelmingly supported the addition of content and training on sexuality and reproductive health, intimate partner relations, and online child protection. They also recommended that LPPKN managers made sure that the program is prioritized as part of their existing job descriptions and workplans. Additional suggestions included simplifying the manual in simpler terms and ensuring facilitators practiced delivering content before the group sessions. Furthermore, the facilitators agreed there were enough sessions for the parents, but that the content could be reduced in each session to increase the likelihood that they could deliver the entire session within two hours.
Facilitators also identified ways to improve training and support. It was suggested that future trainings are conducted in Bahasa or with professional interpreters. They also requested that workshops be delivered for smaller groups ranging from 10 to 15 trainees. Finally, facilitators recommended that future trainees receive program manuals prior to the training workshop.
Harms
No harms were reported.