This is the first large-scale survey of physicians' demands for clinical pharmacists in China. The physicians’ perceptions, experiences, and expectations regarding the role of clinical pharmacists were quantitatively analyzed. On this basis, subgroup analysis was used to examine differences in the demand for clinical pharmacists among physicians with different socio-demographic factors and different work-related factors. The results revealed that the demands of physicians for Chinese clinical pharmacists are not well met, that there are significant differences in the perceptions and experiences of clinical pharmacists among physicians who collaborate with them at different frequencies. In addition, there were significant differences in the experience of clinical pharmacists among physicians from different regions and professional titles, as well as in the expectations of clinical pharmacists among physicians from different levels of hospitals and departments.
In China, the reported frequency of physicians’ interactions with clinical pharmacists is low. Only 11% of physicians engaged in communication with clinical pharmacists at least once a day, while more than 40% of physicians never or rarely interacted with clinical pharmacists (Table 2). Interaction between physicians and clinical pharmacists is infrequent due to the lack of opportunities for clinical pharmacists to communicate effectively with physicians and the neglect of the development of communication skills for students in medical schools.[39] Interprofessional education (IPE) has been recognized internationally as a way to improve healthcare professional interactions.[40] At present, clinical pharmacy talents in China mainly come from pharmacy majors in higher education. Only some of these universities offer pharmacy practice education, and the cooperation and interaction between pharmacy and other disciplines are not fully reflected in the practice teaching process. Therefore, in order to improve the cooperation between clinical pharmacists and healthcare team members, IPE should be introduced into the training of clinical pharmacy talents, break the professional barriers and establish a multi-dimensional and multi-directional inter-professional cooperative education platform.
Respondents in this study were asked about their perceptions of clinical pharmacists providing different CPSs (Table 3). Physicians were comfortable with the patient-oriented CPSs provided by clinical pharmacists. However, some physicians appeared uncomfortable with clinical pharmacists prescribing, such as suggesting prescription medications to patients and treating patients with minor illnesses. This supports previous studies, which demonstrated that these direct interactions with patients make physicians uncomfortable [19, 36]. There could be several reasons for this discomfort. First, physicians are unsure whether clinical pharmacists are competent to independently prescribe medications. Second, physicians believe that the right to prescribe belongs to them. Clinical pharmacists prescribing medication could intrude into the physicians’ realm and threaten the medical dominance of physicians. Third, physicians may feel that clinical pharmacists prescribing medications would damage the physician-patient relationship if the clinical pharmacists’ suggestions differ from their own [41]. In recognition of the need for physicians and clinical pharmacists to work together, the authority of clinical pharmacists to prescribe should be legally granted, as it has in the United States [42], United Kingdom [43] and Canada [44]. At the same time, compared to pharmacist prescribing competency education abroad, no specific pharmacist prescribing courses have been developed in China, and the requirements for core prescribing skills such as diagnosis are not high. We can follow the example of New Zealand in providing standardized prescribing training, with training courses on core prescribing skills such as diagnostic, clinical reasoning and assessment skills, to improve the pharmacy service capacity of prescribers [45].
In the survey of the physicians' experience with clinical pharmacists (Table 4), the respondents strongly disagreed or disagreed that clinical pharmacists routinely informed them about more cost-effective alternatives to the drugs they prescribed (10.61%) and took personal responsibility for resolving any drug-related problems they discovered (13.3%). For the former, this is consistent with a study which concluded that most low- and middle-income countries face a shortage of qualified clinical pharmacists in proposing cost-effective alternatives and how to address these issues in practice [38]. As a result, physicians are reluctant to interact with such clinical pharmacists to find a cost-effective alternative. Therefore, the training of clinical pharmacists in pharmacoeconomics should be strengthened so that clinical pharmacists can apply the principles and methods of economics in practice to find cost-effective treatment options for the healthcare team in order to achieve the maximum use of health resources [46]. For the latter, although the relevant provisions require them to participate in clinical consultation, there is no clear definition of their qualifications, rights, and the division of responsibilities in the event of disputes. When dealing with specific cases, physicians and clinical pharmacists may bear the responsibility separately, and even doctors may shift all the responsibility to clinical pharmacists [47].
According to Chi-square tests, in the subgroup analyses in respondents' experiences of clinical pharmacists, findings show that the geographic position of physicians was related to significant differences. The respondents in the eastern region were more satisfied with the clinical drug information provided by clinical pharmacists, which was closely related to the higher professional quality and level of clinical pharmacists in the eastern region. In addition, respondents with junior titles were more likely to agree or strongly agree that their experiences with clinical pharmacists.
Overall, the frequency of communication between physicians and clinical pharmacists on routine matters exerts a positive influence on physicians’ perceptions and experience of CPS. This finding emphasizes that physicians who interact more positively and frequently with clinical pharmacists recognize the benefits that clinical pharmacists offer through their work, such as providing physicians with valuable suggestions concerning pharmacotherapy and decreasing their workload. To obtain the mutual benefit of collaboration, clinical pharmacists should therefore be proactive and initiate interactions with physicians. For example, clinical pharmacists can provide physicians with suggestions on dosage accuracy, the appropriate duration of pharmacotherapy and the rational choice of drugs to prove their capability and make a positive impression.
In the subgroup analyses in respondents' expectations of clinical pharmacists, types of hospital and current setting of practice have the significance of association with respondents' expectations. Physicians in hospitals with higher grades have higher expectations for clinical pharmacists to provide a variety of CPSs. The possible explanation is that in China, the promotion of the hierarchical diagnosis and treatment system often requires hospitals with higher grades to undertake more difficult disease types or disease stages, which puts forward higher requirements for clinical pharmaceutical services to solve some difficult and complicated diseases. In addition, there are differences in the CPSs needed by different departments. Oncologists expected clinical pharmacists to have more knowledge of drug therapy, while emergency room physicians expected clinical pharmacists to assist them in quickly designing drug therapy treatment plans. This result is related to the characteristics of the disease treatment undertaken by the department.
Regarding physicians’ previous experience, the results showed that 80% of the physicians agreed that clinical pharmacists are a reliable source of general drug information (Table 4) and clinical drug information, yet approximately 96% expected clinical pharmacists to be knowledgeable pharmacotherapy experts (Table 5). These results were similar to a number of previously published studies [11, 19, 37, 38, 48]. This finding indicates that clinical pharmacists are less competent to provide certain information to meet the actual needs of physicians, possibly due to clinical pharmacists’ lack of knowledge of pharmacotherapy. Some clinical pharmacists have not obtained a degree in pharmacy or clinical pharmacy and thus have not studied the clinical content of the pharmacy curriculum or received adequate clinical pharmacy training [49, 50]. Thus, higher recruitment standards or training programs in urgently needed knowledge and skills may improve clinical pharmacists’ professional level. The ACCP has developed a coherent system of multiyear postgraduate training [51] to enhance and reinforce clinical pharmacists’ competencies, which is worth considering in China. Nevertheless, the coexistence of multiple training mechanisms has led to much debate about standards of care and affected the quality and efficiency of pharmaceutical care in China. Considering the needs of different types of physicians, the health authority should establish appropriate and systematic training systems and offer continuing education programs in pharmacotherapy for clinical pharmacists.
This study has some limitations. First, the representativeness of prefecture-level city hospitals of the entire Chinese public hospital system is valid only in relation to key elements of CPS. Due to significant differences in size, capability, function, and other aspects of public and private hospitals, the illustration of the whole picture requires a series of studies focusing on specific types of hospitals. Second, some issues derived from the discussion require additional data and references for further discussion and precise conclusions. For example, the reasons that physicians appeared uncomfortable with clinical pharmacists prescribing and all assumptions mentioned in the discussion are based merely on the limited data of our survey, information provided in other research, or our knowledge of the current situation but without solid supporting data.