Skill-based practice is important for individuals to utilize in health-related fields and may be critical to incorporate into students' learning. However, educating students to learn skill-based techniques can be challenging, especially in large classes given the complexities of implementing hands-on practice with large groups. Most of the literature focused on large class sizes with skill-based techniques is in medical related fields and generally incorporates “flipped classroom” techniques followed by the use of simulation-based experiences [1, 2]. Simulation-based education (SBE) is another method by which students can learn and practice skills that they would use in real world settings. SBE is a practice in which students undergo guided experiences where they take on various roles (i.e. client, health care professional, family member) in acting out a case study experience [3]. SBE activities have shown promise in increasing competencies in healthcare delivery in both undergraduate and postgraduate students [3]. In a recent review article [4], researchers determined that SBE included the following as best practices: simulation design and delivery (i.e. interactivity and repeated practice), resources (i.e. facilitator competency), and curriculum related integration and planning (e.g. curriculum application, opportunities for practice). The authors further suggest that SBE should focus on these best practices.
The literature suggests that SBE using peer coaching may be beneficial for student learning. Ickes and Mcmullin [5] reported successful teaching outcomes from utilizing graduate students in the health coaching field. In their example, 15 students were enrolled in a graduate health promotion and behavior change course that focused on health coaching techniques. The health coaching students were paired up with participants in a campus-based physical activity course designed specifically for obese college students. As a result of fostering a coaching relationship with these undergraduates, the graduate students reported improvements in self-efficacy for health coaching skills, knowledge scores, and comfortability with the skills necessary to be a coach [5]. Although literature has discussed the challenges for students in health sciences to transfer the classroom knowledge into practice [6], peer coaching is one method to enhance peer learning and increase skill learning and professional development as a form of SBE. The use of peer coaches is well-aligned with social cognitive theory of learning and can help students to increase their self-efficacy [7] in implementing these skills [6].
Teaching and Learning Challenges Posed by COVID-19 Pandemic
The COVID-19 pandemic presented new challenges to providing students with sufficient simulation-based education. The pandemic forced a quick pivot to online learning. This was a difficult transition for both educators and students who had to adapt to teaching and learning in virtual environments [8, 9]. Regarding university level students, this transition posed a greater learning challenge because of the diverse populations, various student learning needs, and limited access to technology to facilitate successful online learning [8]. Furthermore, some of the students who felt most productive with face-to-face instruction and small group assignments may have felt a void in their overall learning experience. In several cases, students expressed needing real-time interactions with their professors and peers to assist with learning techniques [10]. A study by Adnan & Anwar [10] found that 42.9% of college students felt they struggled to complete group projects in distant learning formats. The need for real-time interactions during the transition to virtual learning environments posed the question of how to incorporate simulation-based education into curriculums.
Potential Solutions
Researchers have examined potential solutions to educate students using SBE throughout the pandemic [11.12,13]. In Canada, a group of educators worked with master’s in social work students to implement “Virtual Practice Fridays” [12]. This experiential learning technique consisted of splitting a large class into groups of 10 students by utilizing virtual breakout rooms. During the sessions, the students practiced the role of a social worker working with a client. After completing their role as the social worker, the students received feedback from both their faculty and peers [12]. Similarly, in a medical school setting, Jeong and colleagues [11] implemented virtual peer teaching into their curriculum to work on skills related to patient education. In this example, teaching guides outlining what should be covered were created and implemented throughout each session. These guides were a way to maintain fidelity of the sessions. Jeong and colleagues [11] plan to continue administering these experiential techniques into their curriculum once they return to in-person learning, as they believe this style of teaching can benefit faculty, students, and peer teachers. Malone [13] also used a virtual platform to facilitate learning during the pandemic in their nurse residency program. The use of a virtual platform in this setting allowed for nursing students and faculty to interact, while the small group settings used for case study reviews provided enhanced opportunities for feedback and interactions from peers. In multiple health science disciplines, utilizing small groups in a virtual setting allowed students to continue to progress in their knowledge while providing opportunities to connect with their peers and mentors.
The purpose of this paper is to: a.) describe a simulation-based education approach for health coaching referred to as “Demo, Debrief, and Do”, b.) discuss how use of this approach became more important in COVID-19 classroom experiences, c.) describe the impact of this Demo, Debrief, and Do activity on both the graduate and undergraduate students in a health sciences curriculum.
University of Delaware Health Behavior Science Context
The overall context for this study was an undergraduate Health Behavior Science course focused on teaching junior or senior undergraduate level students the application of behavior change strategies often completed through case studies and practice scenarios. The graduate component incorporated graduate health coaching students within the University of Delaware Health Coaching Certificate program. In Health Coaching training, emphasis is placed on individual and group-oriented coaching scenarios through personal practice and observation using simulation-based education approaches.
The health coaching skills included motivational interviewing; a collaborative style of communication between a practitioner and client, appreciative inquiry; a strength-based approach to creating lasting positive change, goal setting, evoking, guiding, and supporting clients’ decisions around their health behaviors to reduce the impact of chronic disease and improve their health and well-being ( [14.15.16].
Instructor Challenge
The instructors of both the graduate and undergraduate courses were challenged as well in teaching these health coaching skills in a larger class size. Due to the large class size, it was difficult for the instructor to gauge student’s ability to practice the communication styles being taught while providing specific feedback in a timely fashion.
Rationale for Graduate Students Working with Undergraduate Students
Lecture-based teaching alone does not offer the experiences and skills needed to prepare students for a career in health and wellness coaching [17]. Feedback from previous graduate students highlighted the need for more SBE learning experiences. To address the needs of the students, combining graduate and undergraduate students in this format in which both student populations could obtain these hands-on learning opportunities helped address the desires of the students as well as the challenges of instruction during COVID. This format allowed demonstration of high-quality coaching, time to debrief the demonstration with the instructor and peers, and time to practice coaching in front of the instructor and peers. Additionally, the format also supported opportunity to practice proficiency in the necessary coaching skills to work with actual clients, as it is suggested to practice immediately after observing, practice often, and practice in different modalities to adequately refine skill-sets, all in a controlled environment [3, 18, 19].
Rationale for Undergraduate Students
Initially, it was difficult for the undergraduate students to gain a clear understanding of the micro-skills necessary for developing health coaching competencies. Ickes & McMullin [5] note the complexities of teaching health coaching skill sets while ensuring regular practice and feedback from experienced health coaches. The authors highlight specifically the skills of, “fostering autonomy, expressing empathy, intrinsically motivating individuals, and suggesting strategies to improve self-efficacy” and acknowledge that they are developed over time and with generous opportunity to practice [5]. Previously in this course, videos, class activities, and practice with peers were the most common strategies used by instructors to teach undergraduates the coaching skills. Unfortunately, the video demonstrations were long, which made it difficult for students to focus on the sections needed to learn the skills. The large number of students enrolled in the course made it difficult for them to experience personalized guided practice, feedback, clarification, and discussion about the variety of health coaching scenarios they were practicing. For some individuals, group work can be intimidating for students to practice skills while experienced faculty and peers are present. To increase learning proficiency and address these concerns, the instructors brainstormed ideas and decided to have health coaching graduate students demonstrate the skills for undergraduates, as well as facilitate class discussions and SBE in smaller groups. It was felt this approach would support a more relaxed collaborative environment, encourage greater engagement, and facilitate comfort in asking questions.
“Demo, Debrief and Do”: Description, development, and implementation
The “Demo, Debrief and Do” is a collaborative activity in which graduate health coaching students demonstrate coaching skills, debrief their demonstration with the undergraduate students within the group, and support the undergraduate students as they work in pairs to demonstrate (or do) their own version of the coaching skills in front of the small group. Through the graduate coaching demonstration, the undergraduate students observe a live interaction between a coach and client. The graduate student coaches may pause the demonstration to debrief in the moment the skills utilized during the coaching conversation. They then additionally debrief after the conclusion of the demonstration which allows continuous, rich discussion about the interaction as well as open conversation about strategies (tips and tricks) to support undergraduate learning and engagement. Finally, when the undergraduate students take turns as the coach and client, immediate feedback and opportunities to “re-coach” are offered in the moment which supports improved individual and group learning. See Table 1 for a thorough description of Demo, Debrief, and Do.
Table 1
Demo, Debrief, and Do Description
Demo | Graduate Students | ● Graduate student demonstration of the undergraduate case study showcasing coaching micro skills (building rapport, use of MI skills and goal setting) ● Sessions may have “starts and pauses” to allow graduate students the opportunity to explain a concept after demonstrating it in real time. |
Debrief | Graduate Students Undergraduate Students | ● Graduate students lead discussion and offer strategies (e.g., tips and tricks) for improving micro skills by pausing to debrief both during the demonstration and again at the conclusion of the demonstration. ● Undergraduate students prepare to demonstrate micro skills with peers by asking questions and taking notes. |
Do | Undergraduate Students | ● Undergraduate students in peer pairs (i.e., client and coach roles) practice micro skills in front of graduate students and peers. ● Sessions may have “starts and pauses” to allow students the opportunity to “re-coach” and gather real-time feedback and suggestions. Either graduate or undergraduate may pause session for clarification or suggestions. |
The development of the Demo, Debrief, and Do approach was an iterative process. Initially, in the Fall of 2019, the technique started with two graduate coaching students visiting the undergraduate classes and demonstrating a live coaching interaction on a few occasions during the semester. At that point, there was not a specific case study assignment. This was primarily a demonstration of a general role-played coaching interaction with a bit of engagement from students practicing the skills demonstrated and participating in a question/answer session. Therefore, this iteration of Demo, Debrief, and Do was not structured and did not include demonstrating a specific set of coaching skills from beginning to end. One of the themes from the feedback obtained from both the undergraduate and graduate students during this experience was that they wanted more similar simulation-based education opportunities. As COVID-19 restrictions related to in person learning continued to be in place for the Fall of 2020, offering an opportunity for both groups began to surface as a viable solution to provide more simulation-based education class sessions while also filling the need for graduate students to get sufficient training hours in health coaching. In the fall of 2020, the first small group sessions with graduate student coaches occurred virtually in the undergraduate course. During the class session, graduate students demonstrated a behavior change case study designed to showcase specific coaching skills and discussed the demonstration in small groups with the undergraduate students (using break out rooms within the class). This specific case study was used as a course skill demonstration assignment in which the undergraduate students created their own video demonstrating the skills that were taught and practiced during the session.
Research Questions
The research component of this paper focuses on addressing the following questions:
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What is the impact of the Demo, Debrief, and Do simulation-based education approach on undergraduate students’ learning, satisfaction, and confidence in the microskills taught?
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What is the impact of leading the SBE experiential activity on health coaching graduate students?