All of the participants in interviews highlighted their experience with facilitators of rather than barriers to their treatment engagement. Among the most highlighted facilitators identified were included: a) positive treatment outcomes and perceived usefulness and effectiveness of the treatment, b) a ‘good’ adolescent-therapist interaction, namely, a meaningful, close, trustful, warm, open, communicative and familiar relationship with a therapist in which they feel comfortable, c) family’s supportive or active role in favor of adolescents’ treatment engagement, d) getting rid of their symptoms and negative self-image, and e) developing social relationships and improving their social interactions and acceptance by peers. The participants equally highlighted the importance of getting rid of their symptoms and improve their socialization skills. Other facilitators were: achieving professional and personal goals in life (although the vast majority of participants disconnected these goals from therapy), enhancing their independence and self-esteem / self-image, or even just confessing to another trustworthy person. Friends were reported as having a role ranging from neutral to mildly supportive.
Among the barriers to treatment engagement participants described the relief from symptoms that can cause a high attrition rate, ‘bad’ relationship with the therapist, negative experiences with mental health treatment perceived as ineffective and unhelpful, and fear of mental health-related stigma.
Below are presented the themes and sub-themes that emerged from our interview data analysis [For additional representative quotes see Additional File 1].
Recognitionofthetreatment and willingnesstoundergoit (and underlying rationales)
In the sample of adolescents examined, almost all participants considered treatment in a positive view. The vast majority of the minors stand undoubtedly in favor of therapy, as they search for help to handle their difficulties and get free of symptoms that potentially limit and change their daily functionality, their plans in personal and professional fields and obstruct social relations development.
The vast majority of participants not only was committed to therapy, but also invested in it to a varying degree. One participant, while she recognized the beneficial role of therapy and declared her commitment to it, stressed that she would avoid investing in therapy.
I don’t think of anything special, it’s a new experience as well, which will help me; it will get somewhere, but I don’t need to have a special feeling for it… are you scared of something? fast answer: no (participant 8, girl 15 years old, F50)
Importantly, while the vast majority of participants clearly acknowledge the benefit they receive and desire treatment, many participants were minded to terminate therapy prematurely, if symptoms recede. One participant expressed the desire to conclude treatment quickly. Perceived ineffective treatment may be a good reason for terminating therapy prematurely. Interestingly, the adolescents were ready to determine the terms and conditions of their therapeutic relationship.
The fear of mental health-related stigma as a barrier
The need for confidentiality in the adolescent-therapist relationship, expressed by many participants (see below), underlies the fear of social stigmatization. The same applies concerning the need for confidentiality between adolescents and their relatives (see below).
For example, one participant while talking to the interviewer reflected:
I don’t have a problem because this won’t be known and it will also help me…yeah, since you are not going to say it to anyone, I don’t need to worry… (Participant 3, girl 14yo, F39)
The fear of mental disorder as a facilitator
The need of adolescents to believe that they are not dealing with a serious issue seems to function as a relief and encouragement to treatment. For example, two participants reflected:
“Since I know the reason I’m going and I am aware of my condition, that it’s not a serious problem or something to worry about, I don’t see it negatively, as another child might, and I am OK with it and myself and I don’t worry” (Participant 13, boy 16yo, F40, F51)
“I don’t have a special problem, but I think it would be good to discuss my problems with someone” (Participant 26, boy 13,5yo, F39)
For this reason they may transfer the initiative of seeking treatment exclusively to parents (see below, role of family)
Seeking independence
Two participants stated:
“[…] I expect some things I want to be changed will change (hesitates)… when I go to High School, to be able to decide for myself and not follow my therapist’s instructions”(Participant 49, boy 13yo, F42)
“[…] I think that… I do this… to be gradually better till I become independent and can find my path alone… I fear of regressing… I think it will help me be more independent regarding the things that scare me and become able to confront them alone… I’d like to develop my sociality and my knowledge mainly” (Participant 4, girl 17yo, F50)
Need to enhance their self-esteem and improve their self-image
Some adolescents were motivated to treatment out oftheir need to increase their self-esteem and improve their perception of themselves or their lives.
The following comments illustrate this point:
“[…] it makes me think more rationally and I deal better with the issue I’m having… as I will be better with myself, I will also be better with others” (Participant 13, boy 16yo, F40, F51)
“[…] I become better person and I believe I’ll make the right choices about my life… I’ll have a better perception of things…” (Participant 9, boy 17yo, F39)
Treatment as a presupposition for the realization of future plans
For 3 participants, treatment was considered a presupposition for the realization of personal and professional future plans.
Typical comments included:
“… IthinkthatifIhadn’tselectedtobetreated, somefutureplans would not have been accomplished” (Participant 9, boy 17yo, F39)
“My plans for the future were mainly the incentive to accept the proposed treatment” (Participant 4, girl 17yo, F50)
“I believe that [the treatment] will help me achieve some goals in my life” (Participant 12, boy 15yo, socialization problems)
However, the vast majority of participants did not connect the achievement of future goals with the present treatment, despite the gravity of their current condition. The initial feeling of “invincible” and “temporary” dominates the adolescent psyche and may help them deal with weaknesses.
The majority of adolescents set studies and future career preferences as main priority. Leaving the family home, moving abroad for studies and creating their own family express the deeper need for independence and autonomy. A typical comment was:
“… study here and leave for Germany, study there as well” (Participant 4, girl 17yo, F50)
Treatment as confession
For example, three participants reflected:
“…I don’t exactly know [the problem], but speaking helps get it out of you” (Participant 3, girl 14yo, F39)
“… I expect to describe what I’ve been through from my father… to say what I have inside of me… [and to be told] how I should behave” (Participant 41, girl 15yo, F39)
“I think it’s something good, cause there were periods previously that I was much worse, it’s something that helped me, I believe it’s good… I’m being helped initially because I express myself to someone, I say what I feel… those things I’m afraid to say to my friends and my parents” (Participant 47, girl 16yo, F32)
Relief from symptoms – negative consequences of the disorder
Participants were classified in the following categories of mental disorders:
44,9% in the F30-F39 category, [manic episode, bipolar affectional disorder, depressive episode, recurrent depressive disorder, persistent mood disorders (cyclothymia, dysthymia), other mood disorders, (ICD-10, 1993].
20,4% in the F40-F48 category, [neurotic and somatoform disorders, such as phobic anxiety disorder, anxiety disorders, obsessive – compulsive disorder, adjustment disorders, dissociative disorders].
10,2% in the F50-F59 category, [eating disorders, sleep disorders, sexual dysfunction, substance abuse. Importantly, this category includes anorexia nervosa].
2% in the F60-F69 and F70-F79 categories, [personality disorders and mental retardation respectively].
10,2% in the F80-F89 category, [developmental disorders of speech and language, disorders of scholastic skills and pervasive developmental disorders].
4,1% in the F90-F99 category, [hyperkinetic disorders, conduct disorders, emotional disorders with onset specific to childhood, tic disorders, disorders of social functioning with onset specific to childhood].
6,1% in the Double Diagnoses category
A total of 22.4% of the participants in our study had sleep disorders. Furthermore, 44,9% of the adolescents in our study were affected by mood disorders and increased rates of pessimistic symptoms (36,7%), energy reduction (30,6%), concentration difficulties (28,6%) were observed. It is notable that although the participants in our study stressed the need for developing social relations and becoming accepted by peers, no-one (even those of higher age) mentioned the creation of erotic relations as a therapy goal. In a relative question during their evaluation, they were indifferent to such issues.
a) Focusing on personal problems
Some mentioned that they wanted to be better off in general and to effectively deal with the difficulties and challenges of their life.
The following were typical comments:
“I expect to become better and I’m not afraid of anything” (Participant 19, boy 16yo, F42)
“I believe it will quite help me… I expect it will relieve me and I’m not afraid of anything” (Participant 3, girl 14yo, F39)
“I believe it will help me… feel better” (Participant 43, girl 17yo, F32)
b) Relief from symptoms and improvement of socialisation
Typical comments included:
“[I want to] be able to develop friendships with other children… to start a conversation, to be myself, because many times I’m afraid to speak” (Participant 35, boy 17yo, F84.1)
“The suggested treatment could help me in various phobias, so as to get over them… if I have issues with my friends, treatment will help me deal with them… I’d like to develop friendships” (Participant 21, boy 17yom F90)
“[I want to] solve some problems I had with my classmates at school” (Participant 25, girl 13yo, F39)
c) Acceptance from the social environment (especially peers)
Success in the goal of being accepted by the social environment and especially peers is a main motive for accepting treatment.
Adolescents’ reasons for refusing (or being unwilling to continue) treatment
We identified that adolescent patients might refuse or be unwilling to continue their treatment for a variety of distinct reasons
a) Relief from symptoms as a barrier to therapy engagement: risk of early withdrawal from therapy
The improvement of symptoms consists of another element for the interruption of the therapeutic relation, since whatever stigmatization from the mental illness is eliminated as well as the need for follow-up.
“…if I feel better, I’ll stop [treatment]” (Participant 33, girl, 17yo, F42)
“…if I feel it [therapy] helps me more and I want to finish… I don’t want it much, I want to finish…it helped me already, I don’t want anything more… I’m afraid to stop… some classmates make fun of me” (Participant 10, boy 13yo, F84.5)
“…treatment interruption, when I see I don’t need it any more” (Participant 3, girl, 14yo, F39)
“I believe I would interrupt treatment, if I was reaching a good, very good point, that I wouldn’t need anything more or I had reached the point I wanted” (Participant 13, boy, 16yo, F40, F51)
b) Perceived ineffectiveness of therapy as a barrier to therapy engagement
The following comments illustrate this point:
“I’d interrupt it, if I saw it didn’t help me” (Participant 12, boy 15yo, socialization problems)
“…[I’d interrupt it] if it is extremely difficult to follow it or I didn’t notice any result in some time” (Participant 4, girl 17yo, F50)
Some participants relate the perceived ineffectiveness of therapy to their therapist
“…the relationship with the therapist made me continue… if it didn’t help me {I’d stop treatment]” (Participant 2, boy 13yo, F51.3)
“I have applied what she [the therapist] proposes to me and it leads to good results and they help me personally, so whatever she says, I listen” (Participant 8, girl 15yo, F50)
“…some kind of health problem it could cause me, what the therapist recommends” (Participant 24, boy 13yo, F90)
C) Adolescents pose their own terms of a “good relationship” with the therapist, as a precondition for the continuing of treatment.
Adolescents stop treatment, if it opposes their values, their personal beliefs and ideology, if it contradicts basic parts of their character. The need to preserve their selves, instead of a radical change through treatment, seems to be the key point for adolescents. They interrupt treatment unilaterally as an equal partner.
The following comments illustrate this point:
“something I can’t accept or it doesn’t fit my personality or character” (Participant 39, girl 15yo, F40 – panic attacks)
“I stopped because I was getting frustrated when we disagreed on something” (Participant 25, girl 13yo, F39)
Moreover, adolescents desire clarity on what the therapist says.
“…if it is clear what she says, then yes” (Participant 5, girl 12,5yo, F45, F40)
And to feel well with him.
“It would make me interrupt it [treatment]… when the doctor would make me feel uncomfortable” (Participant 12, boy 15yo, socialization problems)
“My relationship with my therapist plays major role in my decision to accept the proposed treatment, because if the relationship is bad, then the treatment will be rather uncomfortable” (Participant 21, boy 17yo, F90)
“If I had a different doctor where we wouldn’t have such communication and a good relationship, it’d be more difficult for me to apply some things” (Participant 47, girl 16yo, F32)
It is noticeable that while adolescents seek a warm relationship with their therapist, bringing therapist’s personal experiences in that relationship may have a tremendous negative impact on adolescent’s treatment engagement. For example, one participant considered this a ‘casus belli’ and expressed a cynical view, alleging that
“if she starts bringing her personal stuff in the conversation, that’s a red flag for me” (Participant 14, girl 14yo, F32)
d) Someparticipantsarestronglyattachedtotreatment (investinit) and find it difficult to seereasonstointerruptit
Typical comments included
“…if, knock wood, I had something and was in hospital for days, if someone was injured, then I believe I’d interrupt…” (Participant 49, boy 13yo, F42)
“Nothing would make me stop treatment” (Participant 31, girl 16yo, F50)
Some participants strongly associate their steady commitment towards therapy with their good relationship with their therapist
“I don’t think I could interrupt my treatment without my therapist saying so” (Participant 18, girl 18yo, bipolar)
“I don’t think that something would change about the decision I make, regarding my relationship with her” (Participant 3, girl 14yo, F39)
The crucial role of establishing adolescent-therapist relationship: A strong barrier or a strong facilitator
The adolescent-care provider relationship appears to be very specific and essential for their treatment engagement and hence providing effective treatment. Establishing an adolescent-therapist relationship perceived as ‘good’ by adolescents may be a strong facilitator of adolescents’ treatment engagement, whereas a perceived ‘bad’ relationship with the therapist constitutes a strong barrier to adolescents’ treatment engagement.
The adolescent is initially cautious, curious, expecting that the therapist will persuade him about their collaboration and setting from the beginning the precondition of “comfort” with his therapist, so as to “succumb” to therapeutic guidance. Adolescents search for specific characteristics in the therapist. Adolescents request that therapists have a cold demeanor and do strive to create a trustful relationship with their adolescent patients. Trust towards the therapist and his confidentiality are important elements for the continuation of the therapeutic relationship and a prerequisite for the adolescent. Personal liking for the therapist is often an essential condition for continuing treatment. “If I didn’t like her as much as I do, I’d be more hesitant to continue treatment”. The need for confidentiality, so as to avoid social comments, is a characteristic of their relationship with the therapist. The adolescent needs to feel the specialist close to him, to feel confidence, comfort and intimacy, to speak “the same language”, because that way he feels that he’s not alone with the mental illness. However, the specialist is not an expert defining the life of the adolescent through a paternalistic model of doctor – patient relationship; they both decide in common. It is characteristic that two participants used the terms “collaborate [with the therapist]” (participant 33, girl 17yo, F42) and “[the therapist] is cooperative” (participant 20, girl 18yo, panic attacks).
a) The (perceived) ‘good’ adolescent-therapist relationship and underlying rationales
The vast majority of participants in our study did not describe any actual concerns about their therapist. Participants that perceived the relationship with their therapist as ‘good’ stated that their therapist was “very good” and that they developed a friendly relationship of trust with him.
Typical comments included:
“I trust her” (Participant13, boy 16yo, F40, F51)
“Very good and friendly” (Participant 24, boy 13yo, F90)
“She’s very good , I solve my problems” (Participant 10, boy 13yo, F84.5)
“Our relationship is good, I can trust her with many things and talk about my personal life and I consider her confidential” (Participant 4, girl 17yo, F50)
“… I love her much” (Participant 17, boy 14yo, F84.1)
Participants reported the following reasons as fundamental to establishing a good relationship with their therapist: “She understands me”, “She listens to me” (that is she puts up with me), “I can speak freely”, “She offers solutions”, “I feel comfortable” are some of the phrases used by participants that perceive the relationship with their therapist as good.
Typical comments included:
“I feel intimate, she advises how to deal with my difficulties… I feel her close to me and I trust her” (Participant 45, girl 13yo, F34)
“My relationship with the therapist is very good, he makes me feel intimate with him” (Participant 12, boy 15yo, socialization problems)
“My relationship with my therapist is very good… she is very cooperative… she speaks so nicely and clearly and I have understood that she’ll probably help me with the treatment she offers me” (Participant 18, girl 18yo, bipolar)
One participant stated explicitly that establishment of a ‘good’ adolescent-therapist relationship as a facilitator of engagement in therapy
“I think that if the therapist succeeds in creating an atmosphere of trust and confidence, then it’d be easier for me to accept the proposed treatment” (Participant 4, girl 17yo, F50)
b) Reservations towards the therapist
Some mild reservations towards their therapist expressed by a few participants did not amount to actual concerns.
Four participants expressed a wait-and-see attitude towards their therapist. For example, the following comments are typical
“I have the judgment to understand if what she proposes to me will help me or not. For the time being I haven’t noticed being affected. Iseeherpositively” (Participant 13, boy 16yo, F40, F51)
Furthermore, some few participants said they had taken a weak liking to their therapist. Typical comments included:
“She was nice, nothing special” (Participant 25, boy 13yo, F39)
The role of family ranges from only mildly supportive to strongly supportive
All participants stated they had a good relationship with their family. Very few were slightly cautious with this statement. The role of the family in the treatment continues to be important, despite the tendency for independence which characterizes adolescence.
To a greater or lesser extent, the family helps adolescents to become willing to undergo treatment. While some adolescents assumed initiative for seeking therapy contact in some other cases the initiative for seeking therapy contact was assumed by family. However, none of the participants reported that they were feeling forced into psychotherapy. In almost all of the cases adolescents were backed by family. The adolescents showed a positive attitude towards the supportive role of family.
Many participants mentioned that family had a supportive role and amplified their therapeutic request.
Typical comments included:
“They’ll influence me positively because I believe they’ll support me and they’d surely suggest it themselves” (Participant 12, boy 15yo, socialization issues)
Two participants clearly pointed out their own initiative in seeking treatment, thus minimizing the supportive role of the family.
“I had asked to come” (Participant 14, girl 14yo, F32)
“It was more my decision” (Participant 25, girl 13yo, F39)
In some cases, family had the principal initiative in seeking treatment and urging and persuading the adolescent.
“…no, my mom told me to come after she assured me that there’s no problem and I also believe that there’s no problem” (Participant 26, boy 13,5yo, F39)
“My relationship with my mom, that persuaded me” (Participant 10, boy 13yo, F84.5)
Some adolescents wanted to give joy to their family through the therapy.
“Since I understand what is good for me, it’ll also be good for my parents cause they’ll watch me get better” (Participant 13, boy 16yo, F40, F51)
“I believe that my decision will bond us more and I’ll have the support of my parents for anything I want to do” (Participant 3, girl 14yo, F39)
One participant said that he expects treatment will improve his attitude towards his family and thus his relationship with them.
(reduces intrafamily conflicts??).
“My relationship with my family contributes to my decision to undergo the proposed treatment, because if something that happens in my family bothers me, treatment will help me to not be bothered any more.” (Participant 21, boy 17yo, F90)
The role of peers ranges from ‘not-so-neutral’ to mildly supportive
The vast majority have friends and quite a few of them, however most participants chose not to announce to their friendly environment their problem and the fact they’re in treatment. A lot of participants distinguish between their close trusted friends and the not so close ones. Close friends may know about the minor’s therapeutic relationship and they potentially act supportively with emotions of solidarity, understanding and motivation. Most participants mentioned that their attitude towards treatment was not influenced by their friends. Some few participants felt support (participant 38, boy 17yo, panic attacks, stress; participant 8, girl 15yo, F50; participant 28, girl 15yo, personality disorder) or were urged towards treatment by friends (participant 14, girl 14yo, F32) or stated they pursued treatment to have a good relationship with their friends.
Typical comments included:
“If I have problems with my friends, treatment will help me deal with them” (Participant 21, boy 17yo, F90)
“…it’s such a case, because the relationship I have with my friends encourages me to try not tobe cut off by them again”. Moreover, the participant clarified “the relations I have with my friends are generally good, but there are some friends with whom I can talk about personal issues, I trust them more and they encourage me” (Participant 4, girl 17yo, F50)
However, no participant stated that friends played a crucial role in seeking treatment and compliance with it.