Gender dynamics
Syrian women reported in the FGDs that they were under pressure from their husbands and other family members about appearing in public. The home-bound status of Syrian women was cited to be negatively impacting their psychological health in particular:
"In general, women are under more pressure than males; it may be because of family or husband. For example, she cannot go out of the home even when she wants to. And there is this language problem again. She cannot speak and understand the language spoken around her and is not given training in the language; she finds it difficult to be outside of the home." (Man)
Stigma In Seeking Psychological Services
Seeking support and services for psychosocial problems is often perceived as weak and tends to be stigmatized. In many circumstances, it is difficult to decide to seek out psychological support, and they tend to conceal it due to the fear of being stigmatized as "having gone insane":
"Nobody goes since people who go to a psychologist are regarded as nuts in Syria. We know this is not the case, but this is how it goes." (Woman)
Difficult Living Conditions
Another issue was attributed to the nature of their men's working life. Trying to adapt to working under harsh conditions (e.g. long and intense working hours) that are often perceived as unfair can present psychological challenges. The fact that their husbands work so as to help maintain the family order, looking for a job, working hard, and earning little, pushes women to be "understanding":
"In Syria, we used to have our own house, and we did not pay rent. It is not the case here, and we have to pay. We try to speak silently and understandably mitigate the responsibility of the male." (Woman)
Group Solidarity Among Syrian Women
Service providers expressed how Syrian families tend to live close to each other, building strong community networks and enhancing solidarity among women. The internet is another medium of communication in this regard. All the women indicated that they have smartphones, participate in Facebook groups, and communicate with other Syrians through virtual channels:
" I see there is strong solidarity among women. Women come in as a group. A man is leading them, but he waits outside without intervening. A single woman rarely comes by herself. They act as a group, and group members support each other. If you can find somebody in the group that you can act in rapport with, she can easily lead others." (Gynecologist, female)
Political Climate
It has been observed that Syrian women are directly affected by the discourse and policies concerning refugees. This further aggravates their psychosocial problems:
The authorities have recently grown quite suspicious about and strict toward us. What would I do if they suddenly decided to send us back? No home, no means, no safety?" (Woman)
Some discriminatory attitudes, failure to engage in harmonious relationships with the host community, and exclusion were stressed upon as often causing profound psychological impacts, making the women feel alone:
" For example, we cannot mesh with the local community here. For example, when we try to rent a house, they tell us no house for Syrians, saying they don't like Syrians. We Syrians can adapt to the local conditions/ people if they are open to us, but actually, they are afraid of us. They behave like we are a weird, strange community." (Woman)
Coping Mechanisms: Formal And Non-formal Strategies
It is observed that trying to solve the problem within the family and through personal individual efforts to cope without telling anybody else were the main methods they used. Crying alone and letting no one learn about their problems was regarded as an indicator of psychological strength.
"I lost two brothers in the war. My mother died of cancer a month ago, and it was because of chemical weapons used in the war. My son and my cousin were taken to intensive care after having been wounded in an airstrike. All these events passed before my eyes. However, I still cannot accept seeing a psychologist. It seems as if that is a place where only insane people should go. It gives you bad thoughts, and I keep crying all the time." (Woman)
Perceived Barriers: The Trust Issue
An essential reason behind women’s reluctance to seek psychosocial help was the "trust" issue. The women need to discuss their problems among trusted others in a safe place. When these opportunities are perceived as available, the women do seek out help and find it helpful:
"It is a matter of trust. Some Syrian women came in and were silent. They asked these women if they needed psychological support. They were hesitant at the beginning, but some of them said yes. The women who received psychological support visited their psychologist after two months and thanked her. So they want to speak out, and they want to speak with someone they feel they can trust." (Doctor)
Language
One of the most commonly reported difficulties in seeking access to psychosocial services was noted to be language:
" Language is a problem in psychological support sessions. Although translators are often used, psychological support requires much longer and better quality communication than other healthcare services. Transferring emotions is interrupted when a third party interferes. Psychological support must be a process involving only two parties, and this barrier is one of the important problems." (Turkish Female Expert, Women's Services, Ministry of Family and Social Policies)
However, others noted the quality of services is also problematic, highlighting that private healthcare provides better care, better treatment, and shorter periods of waiting, but many cannot afford this.
Children Have Too Many Problems
It was indicated that Syrian women tend to prioritize seeking health services for their children’s problems over solutions for their own psychological and psychosocial issues.
"Given our population, most families coming in for counseling services do so for their children. Their complaints include bedwetting, including its form as 'post-traumatic stress disorder,' peer bullying at school, insomnia, and nightmares. These suggest that families are concerned about their children and do rush around for help." (Social worker, female, Migrant Health Centre)
Sexual And Reproductive Health
The women agreed that issues related to sexual reproductive health and psychosocial problems are interrelated. Traditions support early child marriage and having numerous children. All these are too tiring for women, and feeling psychologically tired and unwell badly affects sexual life as well:
" For example, when I feel psychologically tired, I don't want to have sex. Maybe I recalled something from the past, or a story has come to my mind … My husband has no respect for such situations. He does not care about my psychology; all he cares about is what he wants at that moment. It makes me feel bad, and I want to stay away." (Woman)