In total, 52 individuals received information about the study, 14 participants expressed and interest and 13 were invited for interview. Eleven participants were questioned, and this included NHS and private dentists, dental therapists, dental nurses, and managers. Four of the participants had five years or less experience, four participants had greater than five but less than ten years, and the remaining three participants had more than ten years’ experience working as a dental professional. Three were non-clinical staff and a further three participants worked full-time as a private clinician. The participant demographics are summarised in a chart below (Figure 3.); individual participant characteristics are not discussed to preserve anonymity. Four main themes emerged and included: screening methodology, acceptability, attitudes to screening, and implementation.
Acceptability
Overall, non-clinicians were all mainly positive because it gave them an opportunity to develop extra skills and it increased the skill set of the practice, although there were concerns about how the practice could overcome potential barriers.
“I think majority of nurses enjoy having that little bit more responsibility with a patient, being able to help patients a little bit more in that more hands-on treatments, and able to help them rather than just all being the dentist that does everything.” (P7)
Clinicians’ views were mixed about whether the screening would work; all three full-time private clinicians and another clinician (4 out of 7 clinicians) said that the screening was a good idea, but it would not have a priority because of existing barriers within NHS Dentistry and that there would be resistance if it affected the time-constraints and workflow in the practice.
“I think it's a good idea, but at the same time, I feel like we can be, especially now, really busy, overwhelmed. I feel like it's quite underfunded in general, the shortage of dentists, a long waiting list for dental treatment. A lot of demand, like, you know, terms of work and the workload, I feel like it's, it's not quite a priority in dental practice.” (P12)
Most participants (7 out of 11 participants) were positive and felt it will be rewarding to potentially prevent a stroke and save lives. Participants were keen however, to stress that their preference was not diagnose AF, but to refer patients to their GP for confirmation, A few participants expressed more concerns than others, and some also highlighted there will always be individuals within a practice that are more likely to accept the screening than others.
“I think it's a brilliant idea. I think it's extremely straightforward and I don't think it's going to take a huge amount to implement it. I think especially knowing the information that I've been given in the briefing about the percentages and the number of people that potentially have atrial fibrillation that don't know that makes it much more important for me.” (P10)
Participants felt that patients and the public would see the screening as positive, but they might feel sceptical about dentists screening for a non-dental related problem, and it may heighten anxiety.
Attitudes to screening
Participants discussed more about the barriers than the benefits for screening (76 references to barriers, compared to 56 benefits). The most common advantage was dental practices had more regular access to patients than a GP, as patients only attended when there was a problem. Other benefits for screening in a dental practice included being comfortable with screening (for oral cancer), breaking bad news, psychological reward for saving lives and utilising prevention in a healthcare setting, with some participants also quoting “making every contact count” (MECC). Most references to barriers were regarding the increased workload, which has worsened since COVID-19. Remuneration (lack of) was also discussed by all participants as a barrier. There were concerns from clinicians about how the screening could be incorporated into the dental appointment and the amount of administrative time it would take to refer patients to their GP, whilst non-clinicians felt the responsibility of a referral was with the clinician.
“If the check-up takes longer, that means fewer patients will be seen long-term. If fewer patients are seen, obviously there’s a negative health care consequence of that, but also the remuneration to the individual will be negative, it will be a reduced rate. With the current feeling towards NHS dentistry, as that clinicians (we) are expected to constantly be doing more and receive less pay, that could be quite a barrier.” (P2)
Screening Methodology
Participants received information from the briefing about the screening device and how to target high-risk patients, all responded positively about using the device to screen for AF. They felt the screening was simple, quick and the device was portable and easy to clean. All participants thought that patients should have the screening incorporated into a dental appointment (opportunistic), rather than coming into the practice just for the screening, as the latter approach would attract patients that are healthier and more conscious about their health. When participants were asked about a possible method to target patients that were high-risk from their dental records, most felt that this was unnecessary, and that software should be able to create a “flag” in the software to notify staff of patients that are high-risk. Some staff thought that targeting patients could be simplified to age only, and everyone should be allowed to have screening if they wished.
“I think the medical histories when we check on the patient's health, if it flags up, there's an indicator, isn't it, on the medical history that says if there's a heart problem, or you can set indicators for certain types of problems.” (P11)
Implementation
This was the most discussed theme with 235 out of 540 references on how to implement screening within a dental practice. Participants felt training was essential, it should be led by experts, hands-on, and during working hours. Some suggested doing the screening during lunch hours because of financial loss.
“I think it'd have to be hands on. You'd need to run different simulations of what kinds of patients are coming in and then, maybe even acting sessions on how you're managing each situation.” (P8)
When discussing possible models, many felt advertisement could be made online, with leaflets in the practice, with invitations sent via a text message before they attend an appointment or via a letter for those who do not have a mobile phone. If a patient agrees to screening, then time is incorporated into their dental appointment (participants varied between 5-30 minutes for additional screening time). Clinicians felt dental nurses or treatment co-ordinators (in private practices) could screen to save clinical time but felt having a spare surgery was unlikely, and screening by reception staff breached confidentiality. If the clinician was screening patients, then a cost would need to be calculated to cover the time lost as an associate.
“So, they need to essentially calculate how long does this take per patient, and then remunerate the dentist based on, for example, how much on average they would make in 10 minutes of doing general dentistry. And if the screening takes 10 minutes, then they need to be paid that amount.” (P6)
Patients that are screened positive would then be referred using an automated GP referral. Most participants felt that screening should be free to NHS patients and that private patients could be asked to pay a small fee to be screened as part of their consultation. It was felt that practices and clinicians should be paid but participants felt there needed to be a cost-benefit analysis to calculate this. An alternative model proposed by one participant involved screening patients in a private booth, like when purchasing passport photos in stores. Patients submit their details, including GP contact and then screen. If the patient is positive, the booth sends an automated electronic referral to their GP or local area team to contact the patient. The advantage for this model is only the practice is remunerated for having the booth and it is less likely to disrupt the workflow of dentistry within the practice. The possible models for screening are summarised in Figure 4.