The results of the pre-test post-test study showed that the RCCE workshop for healthcare professionals enhanced their knowledge and skills needed to advocate for COVID-19 vaccines uptake. Moreover, it also increased their readiness to mobilize community influencers and lead other community engagement trainings; hence, strengthening the response by the local health leaders and community members.
In our study, 45% of the respondents were initially hesitant to be vaccinated for COVID-19. This is the opposite to that reported in Italy, where less than 6.6% of the HCWs interviewed were unwilling to take COVID-19 vaccines.12 Globally, the prevalence of COVID-19 vaccination hesitancy among HCWs is not uniformly diffused, varying from 4.3–72%; this hesitancy is mainly affected by the spread of misinformation in specific contexts.13 Our study showed that hesitancy was linked to misinformation among the participants.
An infodemic can pose a serious threat and cause panic in society by disseminating false and incorrect information, as was seen in the COVID-19 pandemic, even among HCWs. During epidemics, timely, accurate, and authentic information is crucial in forming public opinion.14 Our study demonstrated the urgent need for implementing RCCE intervention to equip healthcare professionals with up-to-date information in addition to clinical assistance which was suggested by WHO country office in PNG5. Many healthcare professionals in developing nations have limited or no access to basic knowledge about vaccination. This may be due to several factors, including unequal distribution of internet connectivity, and the tendency for using internet-based approaches for training health professionals rather than using other approaches essential to primary and district health workers such as in person professional development and capacity building.15
There is an urgent need to address any apprehensions regarding COVID-19 vaccines. A tailored and intensified advocacy program for HCWs is needed before and during the launch of vaccines.3 Despite demands placed on public health to meet new and future challenges; skill, deficits in the public health workforce are evident and include insufficient preparation via education and training for the jobs performed. These gaps are documented in areas corresponding to key competencies, including the use of evidence in decision making (e.g. communicating with policymakers, engaging community in decision making process, evaluation designs, and adapting interventions).16
Therefore, capacity-building interventions can enhance knowledge, skill, self-efficacy (including confidence), changes in practice or policies, behaviour change, application, and system-level capacity. The findings of this study showed the critical need for two main health promotion interventions: information and knowledge capacity building, and communication and advocacy skills and techniques. A similar capacity building initiative conducted in Africa by WHO and the local government in Namibia to better prepare HCWs to respond to COVID-19 also showed a positive impact in enhancing HCW abilities to respond to this public health emergency. WHO called for similar actions across the globe to mitigate the negative consequences of such crises.17
By increasing and maintaining human and organizational capacity to address local health challenges, this form of intervention aims to strengthen public health practitioners' practice and the infrastructure of public health organizations.18 Beyond the education necessary to acquire public health credentials, it involves future planning, systems that can handle peak capacity, and ongoing training.10 Providing technical assistance, in-depth consultations, virtual and in-person training sessions, online learning options, guidance materials in the form of knowledge products, and skills-based courses are just a few examples of the many different ways that capacity building interventions can be implemented.19 While it is widely agreed that many high-income nations are becoming better at promoting health, particularly in terms of organizational development and infrastructure, the situation in many low- and middle-income countries is still unclear. While many nations may not have abundant financial and natural resources, they may have plenty of people and community resources, which may be used to develop their capacities. One of the key challenges, therefore, becomes how this key resource of people can be mobilised, skilled and supported to deliver on health promotion,20 which is the case in Papua New Guinea. Therefore, our piloted community engagement workshop might be a good example to enable health promoters to reach out to community influencers, build their capacities, and engage them in advocacy plans and actions. This study had some limitations. The workshop was conducted among 71 HCWs only, replicating this program in other countries or with a larger number of HCWs might provide more accuracy in assessing the effectiveness of the community engagement workshop. Also, due to the small sample size, we were not able to have a higher Cronbach alpha. Finally, participants who did not have a basic English knowledge were excluded.