3.1 Demographic characteristics of the participants
Table 2 and Figure 1 depicts the participants' demographic characteristics and geographical distribution, respectively. 20 clinical nurses and nursing managers (nurse leaders and nursing directors were included) from 11 recruited to participate in semi-structured interviews, including 4 males and 16 females, with an average age of (36.25 ± 9.70) and average working years of (13.00 ± 9.56) regarding.
3.2 The onion core competency model of tertiary hospitals nurses
The 27 core competencies were divided into three layers through qualitative data analysis: core elements, endogenous elements, and exogenous elements, resulting in the onion core competency model of tertiary hospitals (Figure 2) and the definition of concepts at each layer (Table 3).
3.2.1 Motivation and traits
The core layer of the onion core competency model is motivation and traits. Personal characteristics and intrinsic drivers and cores that drive nurses to develop their competency and provide quality care are referred to as motivation and traits. Accountability is the driving force that drives nurses to take on the important responsibility of safeguarding the lives of patients and practicing the important mission of "health related, life entrusted". Furthermore, enterprise, execution, and adaptability are necessary characteristics for nurses to perform high-quality clinical work.
N2: As nurses, we are first and foremost caregivers who must always be aware of our patients' status and be accountable for their safety.
N14: A nurse must be a motivated individual who is capable of continuous improvement. I believe we should know what we need to improve on and stick to our objectives.
NM11: In my experience as a manager, nurses are very good at execution, and execution allows them to carry out medical orders as well as complete their tasks on time.
N18: It is especially important to learn to adapt to the change in role and thinking during the transition from student to clinical nurse.
3.2.2 Professional philosophy and values
The middle layer of the onion core competency model is composed of professional philosophy and values, including career perception, professionalism and career development planning. Career perception refers to nurses' positive and correct perceptions and attitudes toward the nursing profession. Meanwhile, this study identified professionalism, which included empathy, self-restraint, prudence, and dedication.
NM17: Although there are some voices in society who believe nurses are subordinate to doctors, we cannot simply do what they say; we must make our own decisions.
NM13: In the workplace, empathy is essential. Although we have been emphasizing things like transposition and empathy, empathy is less likely to exist alongside our rational work in some process-oriented tasks.
N1: We must always take our work seriously, not just when the head nurse is present and then again when she leaves.
Career development planning is essential for controlling the development of nurses' competency and providing nurses with more clarity about their future direction.
N10: We must be very open and tolerant, accept new things, and recognize societal changes. For example, it is now clear that aging is a major issue. We need to understand what society is going through right now because only then will we be able to prepare and anticipate appropriately, and eventually realize what areas we need to improve.
3.2.3 Knowledge and skills
The outer layer is the knowledge and skills. Four main components: clinical nursing competency, management and leadership competency, humanistic practice competency, and professional development competency are highlighted in this layer.
3.2.3.1 Clinical nursing competency
The cornerstone of nurses' nursing jobs in the past, present, and future is excellent and skilled clinical knowledge and operational skills. Basic nursing knowledge and skills, specialty nursing knowledge and skills, and emergency response knowledge and skills were identified in the study. The aging of society, the rise in patients with chronic diseases, the persistence of the COVID-19 pandemic, and the emphasis on maternal and child health care as well as traditional Chinese medicine (TCM) rehabilitation in China's policies all contribute to the gradual need for nurses to have knowledge and skills about these specialties in addition to the fundamental nursing competencies that are required.
N20: With the application of TCM treatment in the treatment of COVID-19 pandemic, TCM is gradually gaining public recognition, and we should fully utilize the characteristics of "preventive disease treatment" in TCM care, as well as carry forward the functions of TCM rehabilitation and preventive health care.
N10: I believe we can do more in child health care. For example, in some countries, special people will go to the home to monitor the child's health, rather than waiting until the disease causes irreversible damage to the child to treat it. In the future, I believe we will need to invest more in preventive health care.
N2: The COVID-19 pandemic has caused us a lot of trouble, and the screening has been ineffective.
NM19: Nowadays, the majority of our patients in our department are elderly, and they all have multiple comorbidities. As a result, we must be familiar with the treatment of common conditions such as hypertension, diabetes, and cardiovascular disease, and these skills are essential.
3.2.3.2 Leadership and management competency
Leadership and management competencies, which include patient management, team leadership, and self-management, are equally important to clinical nurses and nursing managers. Patient management entails both condition and medication management. Team leadership entails both team building and team support coordination. Emotion regulation, life and work management are all aspects of self-management. Patient management is the foundation of nursing work, team leadership is the foundation of the entire team's common and coordinated development, and self-management is the guarantee of a good working environment. Nurses can provide high-quality care to patients by leading and managing these three areas of their work.
NM8: The emergence of advanced practice nurses (APNs) is a significant global trend, and efforts made in our country to provide nurses prescriptive authority are a crucial first step toward the creation of APNs. The nurses' expertise of drug administration, dosage, indications, side effects, etc. is crucial to this process. With this solid foundation, they may continue to manage patients more effectively.
It is worth noting that the professional specificity of nurses causes them to focus more on patients, resulting in self-emotion management being frequently neglected.
N3: Every day, I saw many critically ill patients who were in pain. When I first started working, I had dreams about being sick and being suctioned, and I was terrified of being sick.
3.2.3.3 Humanistic practice competency
Legal and ethical decision-making, humanistic care, and interpersonal communication are all examples of humanistic practice competency. Person-centered care and respect for the patient's feelings and needs as a "human" are more important in the new health development strategy. Thus, humanistic practice competencies are especially important in the new role of nurses.
N4: Due to the COVID-19 pandemic, hospitals are requiring patients to have a negative nucleic acid report before they can be admitted, but if it is an emergency admission that is too late for nucleic acid, then how to make the right choice needs to cause us to think.
The importance of communication in humanistic care cannot be overstated; however, good interpersonal communication in clinical situations necessitates a significant amount of effort, and empathy and patience may be an important way to achieve comfortable and acceptable communication.
NM15: Because our clinical work is so demanding, it can be difficult to keep our emotions in check. We may not be as attentive to patients who come for consultation at this time as we are when they are relatively free.
NM5: You can improve communication by thinking differently and empathizing more. Even if you don't empathize, you must learn to put yourself in the shoes of the patient in order to communicate and communicate more smoothly.
3.2.3.4 Professional development competency
Nursing research, evidence-based practice, critical thinking, and information use competencies were identified in the professional development competency area.
N3: Occasionally, I may encounter new problems or methods of care in the clinic that are inconsistent with what I was taught by my instructor, and I consider going home to look up the information, but I always put it off for various reasons. In the future, I believe I will need to be able to think deeply and solve problems.
NM6: Because times are changing and new technologies are emerging in the field of nursing, it is critical to continue learning and updating in order to avoid being obsolete.