3.1. Survey responses
Participants included a CEO, commissioner of services, service manager (n=2), recovery/project leads (n=5), clinical psychologists (n=3), teacher, and community moderator. Service setting and programme details are presented in Table 1.
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3.2. Initial programme theory
Analysis of 10 preliminary interviews with peer support service staff produced an initial programme theory of peer support for children’s mental health (Figure 1). This web of CMOCs takes on a complex presentation in keeping with its embryonic stage of development and limited preliminary data from staff only across a range of sites with subtly (or more obviously) different contextual implementation (e.g., peer support delivered as delivered in health services contrasted against delivery in schools). This includes 12 context-mechanism-outcome configurations (CMOCs). ‘Context’ of what works is represented by individual components of the peer support intervention that trigger a mechanism to elicit an outcome.
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3.3. Individual Context-Mechanism-Outcome Configurations (CMOCs)
In this section, explanatory summaries underpinned by illustrative quotes are provided for each individual CMOC, organised by Outcome
3.3.1. Hope
3.3.1.1. Presence of matched peer, role-model of recovery
When a child is matched with a similar peer (C), they develop hope for personal recovery (O) because they have been inspired by a similar peer modelling recovery (M).
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Hope for recovery predominated participant accounts of the value of peer support. They considered this to be an outcome in the context of peer support, with more distal clinical outcomes (i.e., anxiety and depression) compartmentalised as a consequent outcome that some though not necessarily all children may derive from more traditional clinical service provision alongside peer support. Staff consistently and deliberately avoided being drawn on what distal outcomes may be generated by hope (acting as context) because ‘personal recovery’ was deemed to be a uniquely independent experience and not necessarily intended as a necessary outcome of peer support as part of a wider treatment package. Peer support worked well when children were matched to similar peers who would embody the possibility that recovery is possible:
“People perhaps don’t always understand the role of a peer and expect them to go about sharing all the difficulties in their life, but they are not there to share all the difficulties, they are there to model hope.” [#13]
“I think it’s always helpful to have someone who you know has been there and has experienced this and has found this is harder than perhaps you’re finding it, who almost is your model. So, it’s easier to do something when someone is modelling it for you, and they’re wearing their experience on their sleeve of right I have been here, ‘I have done this, I know how it feels to do this, but it is possible’. So again, instilling that hope that this feels really hard, and this is overwhelming right now, but it is possible.” [#12]
Here, the nature of the similarity is left unspecified by the professional, other than to allude to a past albeit similar overwhelming hardship, that may be focused on mental health symptoms, sociodemographic intersectionality, or challenges when attempting to engage with services (more on this to follow). Of note in the above illustrative quote, is the implied use of downward comparison ‘[the peer] found this is harder than perhaps you’re finding it’ which was not generally elicited in other interviews with professionals.
3.3.2. Service engagement
3.3.2.1. Peer advocates for child, navigating barriers to service
When a peer advocates for a child (C), service engagement increases (O), by navigating barriers to accessing or continuing to engage with services access (M).
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One way in which peer support could lead to greater service engagement and access to care was through peers advocating for children to help them to access adult services when transitioning from childhood:
“When they are transitioning from children’s mental health services to adult mental health services. So again, that’s where that waiting list remit might come into it or those other areas where they are transitioning, we can go in and act as advocates and support them.” [#10]
Children’s perception of services as ‘oppressive’ was described as a problematic mechanism preventing service engagement. Participants indicated this could be interrupted by the introduction of peers to support children in this context to change children’s reasoning in favour of service attendance where a similar peer may be able to mitigate undesirable components of traditional care. Peers may help children to overcome perceived institutionalisation and oppression experienced in clinical settings, with peers in a position to help children in these services, in part by bypassing other clinical care within these services entirely:
“I think there’s possibly an issue there where there’s the same groups of people who might not want to access services because they are traditionally seen as oppressing them in some way, and then peer support could be a really viable alternative.” [#13]
However, this mechanism may not be triggered in service contexts in which peers are subsumed by clinical systems and teams and may have limited capacity to advocate for the children they work with:
“We definitely see it with statutory services, there’s this idea of institutionalisation where a peer might start to align themselves more with the team… but due to the way that it’s perhaps set out or functions within the system it doesn’t always keep that same transformative element that it could hold to it.” [#13]
3.3.2.2. Child matched to similar peer, mitigates experienced stigma
When a child is matched with a similar peer (C), service engagement increases (O) by reducing experienced (instigated by others) stigma (M).
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Staff recognised the stigma experienced by children and how it may be realised in their interactions with others in a way that could inhibit children accessing care. Furthermore, peer support was described as a way to match children to similar peers (by age, religion, gender, lived experience of mental problems) so that mental health interactions could be normalised or effectively disguised as an ordinary social interaction:
“A young Muslim man wouldn’t really want to come for a walk with me if I was his care co-ordinator, if I was his nurse, because his friends would see him and say, “What are you doing with that middle aged white woman?” So, there’s something around the stigma, so if we can try and match them to a younger person that they might be more likely in real life to have a relationship within their social network that’s helpful too.” [#04]
3.3.2.3. Authentic empathy from lived experience, therapeutic relationship
When peers display empathy (C), service engagement increases (O), reinforced by a developing power-balanced therapeutic relationship between the child and their peer (M).
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Mechanistically, the potential for a traditional therapeutic relationship between patient and clinician is not refuted, though is replaced by a particular therapeutic relationship that is characterised by a balanced power dynamic. In our interviews, staff suggested peers possess a more authentic empathy through their first-hand lived experience, with a willingness to suffer with the child they are supporting to maintain engagement with the service in which they are situated:
“They are more there because they have got this authentic empathy of being able to say I have been in that place where it’s like I understand how it can feel for people to look at you in this way, or to not believe in you, or for you yourself to feel that there’s not a road forward, but I am here to explore with you the ways in which we can construct this way forward and I will walk with you alongside it together.” [#13]
The idea of ‘walking alongside’ here was invoked not to suggest literally walking with the child in the community (although this was referred to previously in this analysis). Rather, it is used to denote compassion as in the Latin root compati, ‘to suffer with’.
Openness of peers lends itself to perceptions of authenticity, which balances power between child and peer, enabling the child to let their guard down so that they are better able to engage with their service beginning with their peer. However, one caveat was noted – remunerated peers may lessen the appearance of authenticity:
“This idea of being able to have a mutual and reciprocal relationship in that sense, being able to sit with someone and the power balance being as close to equal as possible. Obviously with intentional peer support someone is paid, so that has to be addressed, but I think part of the authenticity is being open and honest and not holding bits of information back because they see the young person as not being able to handle it, and with these conversations I think there’s maybe a feeling of having to be a rescuer or the protector of the young person, and I guess be able to be authentic and be ourselves, allow the young person to be themselves, maybe let them bring their guard down” [#13]
3.3.2.4. Use of shared interest between child and peer, Trust in services
When peers use shared interest to engage with children (C), service engagement increases (O) because children feel that they can trust services (M).
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Staff noted that for the use of shared interests to improve service engagement, it was important that children were motivated and that any opportunity to engage in shared interests together (i.e., hobbies) is funded. Trust in this case may be generated by a perception that recovery is not purely medicalised, the use of medication highlighted by this member of staff:
“When we break it down and look at some of the groups that aren’t engaging well with that we tend to find a lot of young males are not interested in it, we find that don’t want to engage in anything physical health and wellbeing. The feedback can be either I don’t need it, not interested in it. There are some things where they say I don’t have the opportunity, there’s nothing in my area, I can’t afford it, I can’t do that, and I think so there are those groups… we have got a couple of young black peer workers that are in the team who are doing some activities around music… What that’s leading into is a bit of more of a trust in the service and a bit more of a trust in actually you’re not just there to pump me full of meds, you’re not there just to do this to me, that to me, there’s an opportunity there… that has helped with a wider engagement, it’s something they’re interested in, the peer worker is interested in themselves.” [#07]
3.3.3. Confidence
3.3.3.1. Support others, develops skills
When a peer supports others (C), their confidence improves (O), because they have had the opportunity to practice and develop skills (M).
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The potential for peers to develop confidence via skill development was situated within a social context that values career (as a more distal outcome), although the social interaction of children and peers could trigger social skill development in peers to generate confidence as an end in and of itself:
“I think there’s also something about the peer workers themselves gaining skills and confidence, and to be able to get a foothold on a career ladder, see themselves differently, so the peer worker and the person they’re working with gets a benefit.” [#02]
“Identify some young people for whom peer mentoring might be a really positive social learning tool and a positive thing for them to do to give them confidence.” [#08]
3.3.4. Resilience
3.3.4.1. Build social network, engage with community
When a peer helps to build a child’s social network (C), the child develops resilience to recover from setbacks (O) because they can engage with individuals or assets within their community (M).
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Staff acknowledged the isolation associated with mental health problems, compounded by the potential for disrupted community engagement due to the COVID-19 pandemic. In peer support, peers can actively help children to (re)build their social network. In contrast to the value of peer support as an intervention to help children to engage with clinical services, staff also described how peers may help to build awareness of assets within their community that they would feel able to engage with going forward so that they felt that they no longer required clinical services:
“To continue that support without us, they access like I was saying earlier about social isolation, they have built those networks, they have brought those links within the community or the professionals or identify links within their own home and family and friends. So, they built that resilience to say ‘actually I don’t need you anymore’.” [#10]
3.3.4.2. Peer shares lived experience, contextualise psychoeducation
When the peer shares lived experience in a context where psychoeducation is delivered by the peer or clinicians (C), the child’s resilience may be improved (O) by understanding how to apply the psychoeducation in practice (M).
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Professionals suggested that peers could provide an example of how children can help relate learned models of resilience to their day-to-day lives:
“Resilience is something that might be talked through sessions on transactional analysis, of part of a PHSE [Personal, Social, Health and Economic education] programme, but actually there might be some pupils that they just need a bit more of a reminder of what that looks like. The scenarios that we have looked through in class they aren’t enough, they need to actually relate it to their here and now, their personal experience, and that’s where this [peer support] comes in, it complements it. It’s all part of that bigger picture.” [#11]
3.3.5. Wellbeing
3.3.5.1. Peer shared lived experience, sense of validation
The act of supporting others (C) improves peer wellbeing (O), by helping peers to feel validated (M).
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One service staff member describes sharing lived experience as cathartic when enacted between similar peers due to the depth of their shared understanding. Here, peer support is contrasted against clinician-delivered care.
“I think it’s [sharing lived experience] a release mechanism. I think it’s a way that firstly it’s acknowledgement but on a deeper level. It’s rather than somebody just sitting there and going oh that’s interesting or oh I’ve not had that before, or oh wow, it’s yeah, I get you, I understand. It’s that depth of understanding I think that comes from it. It’s acknowledgement, it’s being seen and being heard.” [#01]
This sense of validation was also triggered by the work context and the service clinicians within it – the act of peers sharing their lived experience as part of, or alongside of a clinical team (that may in some circumstances have previously supported the peer) providing a sense of community belonging beyond any prior illness identity:
“There’s also an aspect of the impact of this on peer workers themselves, so for example when people talked about the interview process afterwards what people were saying was that to be able to have their experience of psychosis and their recovery valued, to have it as something that was there to be talked about in a really positive way was such a different experience to how they have approached working interviews before where they have had to hide that, and there’s been a degree of shame about that as well. So to be in an interview when people are positively looking for that, and want to talk about that, again for them it’s something really positive.” [#06]
3.3.5.2. Peer shares lived experience, feels empowered
When a peer shares information about their experience of a problem common to the child and peer (C), their wellbeing improves (O) because they have been empowered to control their own recovery journey (M).
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Participants described empowerment as a programme mechanism that can be contrasted against disempowering ‘traditional’ clinical care that may have limited children’s control over their recovery. When peers are employed in a role that enables them to share their experience of a mental health problem, the role provides a sense of recognition or affirmation that the peer’s experiences and contributions are valid and worthwhile. This capacity effectively authorises (empowers) them to identify their own definitions of personal recovery that is meaningful to them to provide control over their own recovery:
“It is such a contrasting role compared to I guess a lot of traditional in inverted commas mental health roles in it’s empowering, drawing upon that lived experience to validate… and looking at allowing that individual to define what recovery is for themselves.” [#13]
However, in the context of eating disorder services, staff located empowerment as displaced from the child to their parent:
“We do need to empower them, and we do need to disempower the eating disorder when actually it’s making decisions for the child. When the child is out from the grips of the eating disorder then we can empower them to make decisions. But when they are that unwell, they just make decisions to not eat, and that’s when we have to empower parents to do that for them.” [#12]
3.3.5.3. Peer supports others, sense of purpose
When a peer support worker helps other children (C), their wellbeing improves (O) because they develop a positive sense of purpose or meaning to their own experiences.
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Staff relayed common narratives in their peers’ attempts to generate a positive understanding of the mental health challenges they had experienced, including for example, reducing feelings of guilt by supporting others:
“I would hope going back to the CHIME [Connectedness, Hope, Identity, Meaning and Empowerment] model (31) they get some sense of meaning. Many of my patients have said to me that… “I have been here for so long I have just lost so much time and it just feels like what was the point?” And all of this, and I wonder if this helps them feel like actually there was some meaning to this, at least there was something that I could say that it was there was a point to it, so I was unwell, my eating disorder hijacked my life, and I lost this massive chunk of my life, but I am able to create some meaning from it by using it to support somebody else to make their recovery journey, and that makes it worthwhile. I don’t have to feel guilty about the fact that I left that bit behind.” [#12]
However, it is acknowledged that working in the peer role poses risk to peer wellbeing where the work triggers latent mental health difficulties:
“But then on the other end we have got one peer support worker who he is one of the older ones, he has had to take time off because he’s really struggling doing engagement with people because it’s triggered his mental health condition and he’s not very well at the moment. So, it’s a real challenge, it is for anybody, but I think particularly this group because it’s ongoing recovery and it is ups and downs.” [#04]
3.3.5.4. Use of shared interest between child and peer, community engagement
When peers use shared interest to engage with children (C), children’s wellbeing improves (O), because they have developed a social network within their community (M).
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Staff recognised that peers may tap into their shared interests to help children to engage with community assets in a way that benefits their wellbeing by engaging with community assets that are associated with social determinants of good health and wellbeing:
“We have some flexibility to do other drop-in one to one kind of support, and they will then network with volunteers, some of whom will be in the age range, some of whom will have specialist skills in things like football or fishing or whatever… because then we can instil a public health social determinants kind of way, not just in a you’re going to have counselling because you’re a bit depressed.” [#02]
“It will also be the connectivity, so it’s a community asset-based approach… because [the area] is very focused on community, and there are very definite neighbourhoods to leverage some of that community support and to connect people… So, if we’re talking about more public health wellbeing approach to connect people through peer working into the communities and how to access local support and friendship groups and those kind of things are going to keep people well, not just fix what ails them now.” [#02]
Peers were described as a relevant culturally competent point of contact (contrasted against other staff who may only signpost children to community assets), uniquely placed to support children in their shared interests:
“I think the fundamentals remain the same wherever you are, whoever you’re with, whatever you’re doing actually. There are some things that you need to be mindful of and you need to adapt to. So, for example quite often I think it’s about placing the right people within the right areas to do that specific thing. So, we run a creative arts programme, we have also done the community, we have supported the community dance group with the first pilot of the young people’s programme. I have not done either of those because I haven’t got the right skills to be working with young people, but we have got two people on our team who are trained to work with young people, that’s what their background is, that’s what their experience is, and they also have got lived experience of being a young person and having a mental illness, which is really important. It’s about knowing your people and putting the right people in the right place as much as anything, I think. I don’t run the creative arts programme because I wouldn’t have a clue, I couldn’t. So, we have got somebody who specialises and who is a fine artist and has done artwork within her local community and all her training is in art and set design, and she delivers that with her lived experience of mental illness as well. I think I would say that for us that’s the only difference, right people right place, but everything else remains.” [#01]