During the COVID-19 epidemic, clinical nurses are under more significant pressure and responsibility than usual and are prone to negative emotions such as anxiety and depression. Clinical nurses were in the face of adversity, that is, the epidemic outbreak, and their physical and mental workload increased. Therefore, it is essential to understand the influencing factors of nurses' job engagement in 3-grade hospitals for efficient intervention to improve nurses' job engagement.
This study found no difference in gender, marital status, working years, monthly income, and educational background of nurses, which was similar to the results of Hu's research[39]. The differences mainly included the following aspects: First, the level of job involvement of nurses having compiled was significantly higher than that of nurses without staff. At present, China's third-class hospitals employ large-scale labor dispatch nurses to solve the problem of insuffcienit and shortage of nursing staff [40]. But the nurses who have compiled have better benefits(Ownership of archives, payment of wages, retirement benefits), and their work is more stable. However, the development prospect of No staffing nurses is worrying, which may lead to a reduction of their job engagement.
Secondly, this study found that the job engagement of surgical nurses was significantly different from that of nurses in pediatrics and other departments, which was different from Wang's study[41] that there was no difference between departments. This may be related to the short hospital stay of surgical patients, high admission and discharge rate, and relatively high salaries of nurses. Nurses in outpatient and supply departments work more efficiently than nurses in clinical departments. And there are no night shifts, so it doesn't require a lot of job engagement. The rapid progress and change of pediatric diseases, coupled with the easy occurrence of nurse-patient conflicts in pediatrics, increase pediatric nurses' job burnout and affect their job engagement. Regression analysis showed that the multiple high job engagement of internal medicine and surgical nurses increased by 4.658 and 6.343 times, respectively, compared with nurses in other departments. The buffering hypothesis of JD-R theory[42], shows that nurses, even in clinical work, face high job requirements. However, much clinical nursing knowledge and rich labor remuneration can be used as beneficial psychological capital and work resources to effectively buffer the loss of employees with high work requirements and increase job engagement.Thirdly, this study finds that the annual salary of CNY160,000-200,000 is better than that of nurses < CNY 100,000, indicating that the work effort has been rewarded accordingly, which stimulates nurses' enthusiasm. Some literature showed that job engagement is closely related to financial return, job performance, turnover intention, and employee creativity [43–46]. This result is different from Wang's [41].opinion that annual household income does not affect the job involvement of dental nurses. Also in Hu's[39] study of nurses in the emergency department, it was found that monthly salary did not affect their job engagement. Nurses with tremendous financial pressure have a higher level of job engagement. Considering that Hangzhou is a city with high housing prices and consumption, many nurses are under stress, such as mortgage repayment, and are more afraid of unemployment and losing stable salary support, so they work more carefully.
Fourthly, in terms of marriage and social support, the nurses with better marital satisfaction and social support have a higher level of job engagement. Support from family and society is a working resource that promotes job engagement. In a happy marriage, family members can give the individuals sufficient family support, which can provide individuals with emotional dependence and relaxation experience, help individuals resist pressure, improve happiness and maintain physical and mental health, and improve the level of job engagement correspondingly [47]. Studies have shown that social support, performance feedback, skill diversity, autonomy, and learning opportunities from managers and colleagues are positively correlate with job engagement [48]. At the same time, single nurses have less family support, which hurts their level of job engagement[49]. Fifthly, the results of this study showed that nurses' satisfaction with their nursing careers and their current position is closely related to their job engagement. This is consistent with the research results of Zou [50]. A higher sense of professional identity can form positive emotions and stimulate the clinical work of nurses, thus improving the level of job engagement in clinical nursing work. Occupational identity can promote job satisfaction through the single mediating effect and chain mediating effect of psychological empowerment and job engagement[51]. Studies [52] have shown that the higher the sense of organizational support nurses feel, the higher the level of job engagement. Sixth, nurses who had more opportunities for further study and study after work had higher levels of job engagement. A study found that job resources, such as employee empowerment, management support, feedback, and development opportunities, and personal resources, such as self-efficacy and optimism, are predictive factors of job engagement[53]. The nurses can further enrich their professional knowledge, and improve their professional skills through further study, thus forming positive feedback and improving their work efficiency and job satisfaction. And get more job engagement in work. Regression analysis results also confirmed that the job involvement of nurses who went to school in their spare time increased by 3.648 times. According to the JD-R theory, learning, and further study, these positive work factors that promote personal growth, learning, and development are all work resources which can encourage job involvement.In addition, the results of this study showed that the level of job engagement of nurses with religious beliefs was higher than that of nurses without it. It showed that the nursing profession itself has the spirit of dedication, and many religions also promote the spirit of sacrifice and commitment, and the higher level of dedication of nursing staff will lead to the essence of higher work commitment[54].Nurses who had not experienced significant stress in the last six months had higher levels of job engagement. Maintaining high levels of engagement over time depends on frequent positive experiences. Without sustained reinforcement, job engagement is likely to fade and decline significantly in daily work[55]. A martphone-based stress management progress could improve job engagement among Vietnamese nurses, which demonstrated that stress could affect job engagement indirectly[56].
Some studies found that the working pressure on nurses was at a moderately high level during the epidemic. The scores of different stressors from high to low were hospital protection, concern and expectation, self-psychology, disease-related problems, patient treatment, and work environment[57]. Workload includes objective workload and subjective workload. Subjective workload refers to the workload perceived by medical staff and is often measured by their personal feelings[24]. The mental workload was often linked to human performance and mental health[58]. The mental workload can indirectly lead to fatigue through stress and emotional disorders, thus highly predicting the level of job engagement[59]. Nursing managers are advised to guide the nurses to reinforce the correct perception of stress and respond positively. The mental workload w negatively correlated with job engagement in this study. The result was consistent with Wang’s study[60], which study found that after adjusting nurses’ population and occupation factors, job engagement of clinical nurses increased by 0.331 units for every 1 unit reduction in department-level workload. By contrast, the self-perceived workload was more correlated, consistent with Zhang’s research results[61]. This result indicated that nurses’ subjective workloads, such as nurse-patient ratio, relative working hours, nurse-patient conflict, and work difficulty, have a more significant impact on job engagement than those objective loads(labor intensity and working hours). As nurses with physical and mental labor, a specific power of workload is conducive to improving work performance and job engagement. The regression analysis found that with each increase of one point in the self-assessment dimension of the mental workload, the multiple of high job engagement was reduced by 10.6%. That is, the more the candidate's self-performance failure, frustration feeling more vigorous, as a negative factor in the work consumption of individual energy, and increased the psychological cost related to the job requirements, is bound to affect their work involvement.
In this study, AQ is positively correlated with job engagement, consistent with Liang’s research results[62]. Still, the correlations were vigor, absorption in one’s work, and dedication. Individuals with high AQ are more productive and creative, which can help them keep healthy, energetic, and happy to achieve better results. A positive, healthy mentality and stable spirit are conducive to job engagement undoubtedly. The regression analysis also confirmed that Endurance, one of the AQ dimensions, increased by one point, and the multiple high job engagement increased by 36.6%. People with high AQ would think that adversity would not exist for a long time, thus reducing the consumption of internal work resources and promoting job engagement.
In summary, improving the AQ level of clinical nurses is crucial to promote the smooth implementation of nursing work. As a result, assessing mental workload reasonably, enhancing the control of adversity, the sense of responsibility, and cultivating a positive perspective on the influence and scope of adversity can promote the mental health of clinical nurses effectively, to improve their work enthusiasm and job engagement, and thus ensure the quality of nursing. In previous studies, embedded adversity training education could improve the AQ level of nursing undergraduates[63], as well as correct attribution education[64]. AQ-related courses were also developed to master the psychological characteristics of different nurses and take individual measures to improve the ability of nurses to resist setbacks[65]
Limitations
It is essential to note that this study only included nurses from Grade 3, Class A hospitals in Hangzhou as subjects. It lacks Grade 2 hospital nurses and community nurses sampling, and lacks sample sources from the capital cities of under-developed provinces and regions in China. This study cannot represent Chinese regions with different economic and medical conditions, which is relatively limited. In addition, a self-evaluation questionnaire was adopted, lacking objective indicators. If the exploration results of the relationship between job engagement, mental workload, and AQ are extrapolated to other regions, it should be cautious. In this study, only some demographic characteristics, mental workload (job requirements), and AQ (job resources) were selected to explore the influencing factors of nurses' job engagement in China's third-grade Grade-A hospitals. As for the JD-R model, the research content has certain limitations. The research team will further explore other influencing factors of job engagement of hospital nurses and explore the practical effects of some interventions actively.