The results of the current study showed that general nurses’ motivation level is 5.26; also, extrinsic and intrinsic types of motivation ranged from 4.85 to 5.8. The results indicate a high level of motivation and subscales among nurses compared with other studies conducted in Finland that used the Motivation at Work Scale (MAWS) to measure motivation (33). Previous studies on nurses’ motivation levels indicate that nurses are generally motivated to work. This is congruent with previous studies that used the nurses' work motivation scale, which revealed that nurses working at a private hospital in Turkey have a high work motivation (1). In addition, another study conducted in Saudi Arabia revealed a moderate level of motivation among nurses (5).
On the contrary, Ayalew, Kibwana (34) examined job satisfaction, motivation, and associated factors among nurses working in public health facilities; work motivation was low compared with our study. These contradictory findings could be attributed to differences in motivational factors and sources in the nursing profession and individual characteristics, which will cause these factors and sources to change (2). Nurses can be motivated in hospitals with good remuneration, supportive working conditions, and supportive leadership, despite significant shortages in equipment, tools, and supplies (35). Van Bogaert, Peremans (10) conducted a mixed-method study to explore predictors of burnout, work engagement, and nurse-reported job outcomes and quality of care; found that nurses stated that their motivation to join the noble profession was based on their reasons for wanting to be a part of it. Also, nurse managers were acutely aware of the importance of assisting staff nurses in their daily activities to motivate them. Furthermore, variable operationalization has been done differently, so the studies are not structurally homogeneous enough to draw a coherent conclusion.
The engagement has emerged as an important organizational behavior variable that contributes significantly to employee productivity and, thus, client satisfaction and organizational performance. When nurses are engaged at work, they have a lot of energy and are completely focused. Furthermore, they are proud of their work, believe it has meaning, and are invested in their position (7). In the present study, nurses’ work engagement was high, and dedication received the highest mean score among the three subscales. This means that nurses have a high commitment to the job, accompanied by a sense of meaning, enthusiasm, inspiration, pride, and challenge. The results of this study are consistent with those reported in the scientific literature around the world. Contreras, Espinosa (8) reported a similar result, the mean scores of total engagement and dedication were the highest mean score among 219 Colombian nursing personnel. In the same vein, a study on 194 nurses from 22 inpatient wards at two hospitals in southern Italy concluded the average work engagement score was similar to our study (9). In the Arab region, the results of the current study are consistent with a study conducted in Egypt; Abou Hashish, Abdel All (36) reported a similar level of work engagement.
Conversely, studies conducted in Egypt (12) and Jordan (13) obtained a lower level of work engagement. Also, a study conducted among Saudi Arabian nurses showed a higher level of work engagement (37). Moreover, the average score in work engagement was higher than the scores observed in other studies conducted worldwide with nursing samples from different countries and workplaces such as; Japan (38), China (35, 39), Spain (40, 41), USA (7), and France (42).
The reason that could help to understand this discrepancy with previous studies could be related to working conditions such as stability, 72.2% of nurses have more than 5 years of experience in this hospital, and personal resources (8). Despite 72.2% of nurses having 5 years of experience and above in the same institution, also, about 28% of them have work experience of fewer than 5 years, which nurses are in their early stages of career development; they are passionate about their work and are highly engaged in it (35). Also, a disagreement is possibly due to staffing resources and workload in different countries and hospitals. The current study showed that 69.2% of nurses work in operation, critical care, and emergency departments, which to some extent, is nurse-to-patient acceptable. Also, nurses have various education levels, work experience, and professional titles. Wang, Chen (35) reported that staffing resources and workload affect engagement. Staffing includes the number of nurses and skill mix because nurses work as a team. The nursing skill mix refers to the proportions of different levels of nurses, including qualifications, expertise and experience, and education, who are available for patient care during shifts (35). Moreover, Van Bogaert, Peremans (10) have demonstrated a negative relationship between work engagement and workload, measured by work hours per day or some dimension of work characteristics. According to personal resources, self-efficacy, self-esteem, and optimism are important for nurses to experience work engagement (10).
Another expected explanation is that nurses would be more motivated to engage in their work if they had less problematic interactions with physicians, supervisors, peers, and patients; adequate workload and preparation; greater certainty about treatment; greater autonomy; support; feedback; and a greater variety and significance of tasks (11). Furthermore, nursing staff in the stressful work area, such to current studies, 69.2% of nurses working in operation, critical care, and emergency departments; perform their jobs in highly demanding, complex, and stressful environments due to long working hours, strive to conserve, protect and gain more resources than they already have to meet the demands of the work environment, which is highly stressful in the context of health. Based on the Conservation of Resources (COR) theory, the perception of stress represents a potential loss of resources, or at least the threat of such loss, which generates favorable stress toward protection. This can explain the high levels of work engagement observed in these nurses, which could affect personal resources and burnout, which is surprising given the working conditions and demands of nursing practice (8). Also, according to Clark, Crawford (7), emergency nurses are resilient and respond to stressful situations and nursing workplace complexities in a way that restores their strength. As a result, they are more involved in their work and more engaged in their workplaces after being restored.
Concerning the intention to stay, most previous studies are focused on turnover intention and not on the intention to stay. Therefore, the term "intention to leave and turnover intention" has often been used to describe the same idea as the "intention to stay" from the opposite direction. The present study revealed that the overall mean intention to stay at work of nurses in public hospitals was at a high level. Similar findings were reported by AbuAlRub, El-Jardali (3); the mean intention to stay was high among Jordanian registered nurses and midwives who worked in public hospitals and comprehensive healthcare centers. Also, Al-Hamdan, Manojlovich (4) and Atiyeh and AbuAlRub (43) results from Jordanian nurses in public hospitals reported the highest intent to stay scores. However, previous studies conducted among Jordanian nurses and midwives in different healthcare sectors found the levels of intention to stay were on the borderline (15, 16, 32). Our results are in line with other international studies in Taiwan (44), the Philippines (45), the USA (46), and China (18). While in some studies conducted in various settings and sectors found that nurses have moderate to low levels of intention to stay at work (17, 47).
A possible explanation for these diverse results is that nurses and midwives are working in different settings and contexts. Also, this could be referred to as job security; in Jordan, nurses in the public sector have permanent job contracts compared to those working in other sectors under yearly contracts. In addition, nurses working in public hospitals cannot be fired unless the decision is approved by a long chain of formal and hierarchical positions in the ministry of health, and then by Jordan's prime minister. Furthermore, nurses working in public hospitals may have better fringe benefits than those working in other hospitals, such as health insurance that covers all types of healthcare services, as well as free meals, transportation, and dormitory housing for those living outside the governorate borders (4, 32, 43). Another probable explanation could be the difference in nurse-related characteristics between studies. Also, these contradictory results might be to leadership styles in the clinical environment which impact a nurse's intent to stay (16, 18). These were many favorable reasons for nurses’ intent to stay in public hospitals.
Results revealed that nurses with a high level of work motivation and engagement have a high intention to stay in their work which is congruent with national and international studies (2, 4, 5, 9, 12, 37, 39, 48). On the other side, Göktepe, Yalçın (1) revealed that the intention to stay at work had no relationship with work motivation among nurses at a private hospital in Turkey. In addition, a qualitative descriptive phenomenological study conducted in Croatia found that work motivation does not directly influence the nurses' intention to leave their job (20). Nurses who work in a healthy working environment, motivating context, and with supportive managers will feel compelled to stay with their current organization. Nurses translated adequate job resources (e.g., salary, promotion, work engagement, financial benefits, and supervision) into high work engagement, which led to positive job outcomes in both personal and organizational performance (intention to stay). Even with insufficient job resources, workers may not have high turnover intentions due to the mediating effect of work engagement (2). Moreover, job security is positively related to work engagement, which leads to staying with their current hospital (36).
In the present study, factors predicting nurses’ intention to stay in their work were gender and total years of experience. Gender and years of experience were also found in the literature as factors affecting nurses’ intention to stay. For instance, an integrative review reported that nurses' characteristics (gender and years of experience) are connected with why nurses in China, Japan, and Korea stay in their current workplace. This is in association with study results conducted by Al-Hamdan, Muhsen (15) that gender has been associated with nurses' intention to stay. In addition, a cross-sectional survey was conducted among registered nurses from two Jordanian public referral hospitals. Female nurses with more than 15 years of work experience were less likely to leave their current position (21). Mirzaei, Rezakhani Moghaddam (49) identified the predictors of turnover intention; gender was a predictor of turnover intention. A possible explanation for these findings is the cultural context in Jordan, as it is more difficult for Jordanian women to live and work as singles outside of Jordan. As a result, males are more likely than females to consider leaving and moving abroad. Another explanation is that family factors such as being a wife and mother, the husband's place of work, parental pressure and health of family members, and children's schooling influence the intention to stay at work.
The nurses were more likely to intend to stay in their work if they had more years of experience. This is consistent with previous studies; a descriptive correlational study among nurses in Jordan demonstrated a positive association between years of experience and nurses’ intent to stay (43). Also, a cross-sectional study in the Ethiopian public sector examined factors associated with nurses’ intention to leave their jobs and confirmed that nurses’ turnover intentions were associated with years of service (34). This could be explained by the fact that the more experienced nurses had invested more of themselves in the organization, making leaving impractical. An alternative explanation is that nurses with little experience intend to leave their nursing profession sooner to pursue careers in other fields if they think nursing is not for them.
Furthermore, nurses with fewer years of experience were more likely to express a desire to leave their jobs. This may reflect a common tendency for newer employees to begin reevaluating their lives in terms of future career paths after a certain period in the nursing profession (21). Another possible explanation is that novice nurses might be experiencing high levels of work-related stress that likely to seek alternative jobs. In addition, novice nurses experience self-doubt and stress due to their perceived underestimation by experienced coworkers and lack of nursing experience (2).
In the current study, work motivation and engagement are predictors of more nurses’ intention to stay. These results are congruent with an integrative review (2). Regarding work motivation, previous studies found that the work engagement factor is associated with nurses' intent to stay in their current work (5, 22). Other studies revealed that nurses' work engagement with hospitals' activities is associated positively with nurses’ intention to stay in their current work (4, 9, 12, 15, 37, 39, 50). Nurses who are higher motivated they engaged in their work invest a lot of energy and enthusiasm into their work, and their sense of self-worth increases their desire to stay. Based on the motivational-driven process proposed by the job demands-resources model (JD-R model), nurses who perceive high job resources as motivational work features, specifically task variety, task skill variety, and task significance, may view their work as personally significant and worthwhile. As a result, nurses will feel more vigorous, dedicated, and absorbed in their work. This will increase their desire to stay at their current job (51). These emphasize the importance of creating positive workplaces to attract and retain qualified nurses.
Limitations
This is one of the few studies examining work motivation, engagement, and intent to stay among Jordanian nurses. However, the current study has limitations, including that the study design is cross-sectional and conducted at hospitals related to MOH only, which has limited generalizability because the study was conducted in governmental hospitals only. None of the other organizations were included in the study in addition to the risk of subjectivity and bias due to data collection using questionnaires Electronic self-report.