1 Peplau HE. (1952) Interpersonal relations: a theoretical framework for application in nursing practice. Nurs Sci Q. 5:13–18.
2 Nursing and Midwifery Council (2019) The Code Professional standards of practice and behaviour for nurses, midwives, and nursing associates https://www.nmc.org.uk/standards/code/ accessed 20/07/2020.
3 Department of Health (2016) Compassion in Practice: Evidencing the impact https://www.england.nhs.uk/wp-content/uploads/2016/05/cip-yr-3.pdfaccessed 20/07/2020.
4 Reynolds W & Cormack D. (1990) Psychiatric and mental health nursing: theory and practice. In: Psychiatric and Mental Health Nursing. Springer, Boston, MA.
5 McAllister S (2017) The therapeutic role of mental health nurses in psychiatric intensive care: A mixed‐methods investigation in an inner‐city mental health service Journal of Psychiatric and Mental Health Nursing 24(7):491-50.
6 Kornhaber R, Walsh K, Duff J & Walker K (2016) Enhancing adult therapeutic interpersonal relationships in the acute health care setting: an integrative review J Multidiscip Healthc. 9: 537–546.
7 Fix GM, VanDeusen Lukas C, Bolton RE, Hill JN, Mueller N, LaVela SL, Bokhour BG (2018) Patient‐centred care is a way of doing things: How healthcare employees conceptualize patient‐centred care Health Expect. 21(1): 300–307.
8 Tindall R M, Allott K, Simmons M, Roberts W and Hamilton, B E (2019) The missing voice of engagement: an exploratory study from the perspectives of case-managers at an early intervention service for first-episode psychosis BMC Psychiatry, 19, 312.
9 Bright FA, Kayes NM, Worrall L, McPherson KM. A conceptual review of engagement in healthcare and rehabilitation. Disabil Rehabil 37, 8, 643–54.
10 Lal S, Malla AK. Service engagement in first-episode psychosis: current issues and future direction. Can J Psychiatr. 60, 8, 341–5.
11 Kondrat DC, Early TJ. An exploration of the working alliance in mental health case management. Soc Work Res. 34, 4, 201–11.
12 Hannigan B, Simpson A, Coffey M, Barlow S, Jones A. Care coordination as imagined, care coordination as done: findings from a cross-national mental health systems study. Int J Integr Care. 18, 3, 12.
13 Chambers, M, McAndrew, S, Nolan, F, Thomas, B, Watts, P, Kantaris, X. (2017) Service user involvement in the co-production of a mental health nursing metric, Health Expectations, 20, 5, 871-877.
14 Chambers, M, McAndrew, S, Nolan, F, Thomas, B, Watts, P, Grant, R, Kantaris, X. (2020) The Therapeutic Engagement Questionnaire (TEQ): a service user-focused mental health nursing outcome metric BMC Psychiatry 19, 384.
15 Braun V and Clarke V (2013) Successful qualitative research: a practical guide for
beginners. London: SAGE Publications Ltd; 2013.
16 Braun, V. and Clarke, V. (2006) ‘Using thematic analysis in psychology’, Qualitative Research in Psychology, 3(2), pp. 77–101.
17 Lincoln, Y., & Guba, E. G. (1985). Naturalistic inquiry. Newbury Park, CA: Sage
18 Tobin, G. A., & Begley, C. M. (2004). Methodological rigour within a qualitative framework. Journal of Advanced Nursing, 48, 388–396. doi:10.1111/j.1365-2648.2004.03207.x
19 The King’s Fund (2014) People in control of their own health and care The state of involvement https://www.kingsfund.org.uk/sites/default/files/field/field_publication_file/people-in-control-of-their-own-health-and-care-the-state-of-involvement-november-2014.pdf accessed 15/01/2021
20 Rowan MK (2010) ‘Nursing will never be just a job to me’, Nursing Times, July issue https://www.nursingtimes.net/archive/nursing-will-never-be-just-a-job-to-me-24-07-2010/ accessed 30/07/2020.
21 Drieschner, K.H., Lammers, S.M.M., & van der Staak, C.P.F. (2004). Treatment motivation: An attempt for clarification of an ambiguous concept. Clinical Psychology Review, 23, 1115–1137.
22 Macgowan, M.J. (1997). A measure of engagement for social group work: The group work engagement measure (GEM). Journal of Social Service Research, 23, 17–37.
23 Drieschner, K.H., & Boomsma, A. (2008). The Treatment Engagement Rating scale (TER) for forensic outpatient treatment: Description, psychometric properties, and norms. Psychology, Crime & Law, 14, 299–315.
24 Brown M, Fowler G (1979) Psycho-dynamic Nursing: A Biosocial Orientation. Philadelphia PA, BB