In recent years, moves to learning online have been widespread in higher education, with many institutions investing significantly in development of online courses (Usher et al., 2021). According to its supporters, online learning is said to offer students flexibility and convenience (Bolliger and Wasilik, 2009), making higher education more accessible. COVID-19 strengthened this discourse with many researchers exploring the value of online learning during a pandemic (Adedoyi and Soykan, 2020; Jiang et al., 2022). Whilst support for online learning may be strong within the broader higher education sector, the applicability of this method of teaching has been questioned in the health disciplines (Regmi and Jones, 2020). The findings of our study support the view of Regmi and Jones (2020) and suggest that it is important to include some on-campus learning experiences for students studying health disciplines. In this study, students expressed a strong desire to return to learning on-campus, reporting that the shift online had negatively impacted their motivation, opportunities to socialise, role as a student and confidence. Negative impacts on the development of professional identity were also identified.
Reduced professional identity, as observed in this study, has the potential to impact students’ perceived graduate employability and their preparation for practice (Snell et al, 2020), and thus ensuring that learning offers opportunities for the development of professional identity is imperative. Engagement in pre-professional socialisation is important in the development of professional identity (Tomlinson & Jackson, 2021). Learning is considered a social phenomenon with the collaboration and interaction that occurs student to student and student to academic, both formally and informally, considered pivotal (Regmi & Jones, 2020). This socialisation, when undertaken by students, is believed to support their understanding of, and connection with, the ideology, culture, skills, qualities and conduct of their intended profession (Jackson, 2016; Snell et al., 2020). However pre-professional socialisation opportunities may be limited when the university experience occurs online (Barbara-i-Molinero et al., 2017). The findings of our study reflect these findings and suggest that attending university on-campus is about much more than learning. Social connections with peers and opportunities to socialise were considered important for many students and provided motivation. Whilst some participants in this study found other ways to connect (such as social media) the shift to online learning experienced by students in this study dramatically reduced opportunities for professional socialisation, potentially resulting in the reduction in professional identity development that was identified in the data.
In this study students reported reduced motivation in some instances, indicating that completion of university studies had become less of a priority for them with the loss of on-campus learning. A lack of professional identity (as described above) is considered to negatively impact student motivation (Regmi and Jones, 2020). While it was not clear in this study whether reduced motivation led to reduced professional identity or vice versa, the detrimental effects of online learning for both were evident, supporting the importance of a return to on-campus learning post-COVID-19.
Students reported a reduction in confidence in our data. Confidence is described as a core component of professional identity (Tomlinson & Jackson 2021) and may also impact student academic and clinical competence. Given the reduction of confidence observed in this study as a result of shifting to wholly online learning this finding further supports a return to on-campus teaching and learning.
Both students and academics who participated in this study identified negative impacts on their roles that were brought about by the move to online teaching and learning. Students reported a shift in the student role and a reduction in the perceived importance or value of this role. This aligns with the reduction in prioritisation of university studies mentioned above. This finding suggests that in the online environment these students needed more support to perform the OT student role. Devlin and McKay (2018) suggest that learning online can exacerbate the challenges that some students have in mastering the student role, and addressing tacit expectations and the hidden curriculum, so that they can perform effectively as a university student. They suggest that interactivity between academics and students online is key to the success of students who are learning off-campus. Reduced interactivity with peers and feeling less connected to other students may also have impacted the student role in this study. This finding regarding loss of connection is echoed in the work of Dodd et al. (2021) who found that medical and health students reported decreased interaction with peers and a subsequent negative impact on their learning during COVID-19.
Academics reported a reduction in job satisfaction as a result of their changing role during COVID-19. Many academics identified that the quality relationships that they developed with students and colleagues were pivotal to their choice of a career in academia. This finding has also been described by Barnett et al. (2021), who reported negative impacts for academics due to a loss of connection between colleagues in the workplace. Whilst the flexibility that online learning offers students is important, Bolliger and Wasilik (2009) have previously reported a positive correlation between academic satisfaction and student performance. They also propose that a continued focus on academic satisfaction is required in order to ensure that our academics are motivated, citing student and academic satisfaction as “critical pillars of quality” (Bolliger & Wasilik, 2009, p. 114). Ali et al. (2021) reported reduced job satisfaction in academics, a negative effect on psychological state and distress during the COVID-19 shift to online teaching. They found that academics faced many challenges in switching to online teaching including dealing with technology. With this in mind, the findings of this study suggest that the academics included in this study may teach more effectively in face to face modes and experience higher job satisfaction as a result.
The COVID-19 pandemic provided insight into the merits and limitations of delivering campus-based programs wholly online. The findings of this study suggest that there is a case for providing continued opportunities for health students to engage with academics and each other on-campus. Whilst this position may be assumed solely based on the need to teach practical skills to health students, the findings of this study highlight other benefits also. These include; enhanced student and academic roles, stronger student professional identity and increased social connection. Given these findings we suggest that a hybrid approach to teaching and learning in health, that makes the most of the affordances offered by both online and on-campus teaching and learning may be most effective.