Interest in improving the management of water services that are provided to society has grown in recent years (García 2002), and is a result of multiple factors, including environmental, natural, socioeconomic and cultural. Among these, the most important factors are the lack of the resources, increased user demand for quality and quantity, heightened environmental awareness and financial sustainability. In this sense, the role of water authorities and water service managers has changed from merely acting as managers of water infrastructure to their actions having greater social implications (Winpenny 1994). This new orientation in the management of services has affected different water-related fields, such as socio-hydrological planning, the creation of legal structures and institutions, the development of new economic instruments and tools, and new management models, among others. Specifically in the area of economics, interest in establishing prices for water as a management tool arose decades ago (Cook et al. 2016). And in recent years there has been a focus on the socio-economic impact of fees and whether they can recuperate the cost of water services, for example, whether or not households that receive the service are willing to pay for it. That is, the complexity of setting prices now has more implications on multiple objectives, including efficiency, equity, rationale, access to services, affordability, human rights, financial factors, public acceptability and transparency (Silva-Ruiz 2010).
In terms of efficiency, fees are aimed at generating enough income to cover both the costs associated with providing sufficient amounts of quality services as well as future investments (Revollo-Fernández et al. 2019a). While the principle of equity is more closely related with the human right to drinking water and sanitation services, which was explicitly recognized in July 2010 by U.N. General Assembly resolution 64/292 (Kooy et al. 2018), policies involving the right to water and sanitation need to be determined based on criteria related to the availability, quality, accessibility, affordability and sustainability of water services (Cook et.al. 2016).
In Mexico, the geographic distribution of water does not coincide with the geographic distribution of the population. While the average volume of renewable water in the country is 4,028 cubic meters per capita annually, substantial differences exist between southeastern and northern Mexico. Some regions have a great deal of water scarcity and others experience frequent hydro-meteorological events resulting in costly floods and impacts on human settlements and infrastructure (Revollo-Fernández et al. 2019b). Furthermore, while coverage is 97% in urban areas, it is 84.8% in rural areas (less than 2,500 inhabitants) due to the population being dispersed across regions with complex physiographic conditions, and the technical and financial difficulty of developing drinking water systems in those regions. While 94% of the population officially has access to public drinking water services, that percentage decreases when considering the quality of the resource and the frequency with which it reaches homes, situations that primarily and drastically affect lower-income households or those with greater social deficits (Revollo-Fernández et al. 2019a). Given all of this context, living in remote regions or those with greater social deficits can affect decisions about whether or not to pay for drinking water services, and can thereby financially impact water management organizations (WMO).
In light of this context, the work herein was aimed at measuring the determinants and impacts of households in Mexico not paying for public drinking water services, while also taking into account equity considerations. The goal of this was to propose public policy options that benefit society. This document is structured as follows: the second section presents the situation with drinking water services in Mexico, followed by the methods and results, and lastly some conclusions and discussion.