The term student engagement can mean many things, and there is no one uniform standard definition (Christenson, Reschly & Wylie, 2013). Everett (2015) utilized a definition of engagement as the intention of the student to participate in a learning activity, although did acknowledge additional descriptors such as observable behavior related to learning content, internal cognition, embracing active learning, participation, and communication. Student engagement is associated with completion of course tasks, active thinking, talking (in synchronous meetings), and interacting with the course content, classmates, and the instructor (Dixson et al., 2017; Kehrwald, 2008; Kuh, 2003; Tsay, Kofinas, & Luo, 2018). Himmele and Himmele (2017) point out that student engagement is more than entertaining students and getting them to participate in a lesson. In order for the content to be retained, it has to matter and involve higher-order thinking. These descriptions of engagement are aligned with the Seven Principles for Good Practice in Undergraduate Education, which include student–faculty contact, cooperation among students, active learning, prompt feedback, time-on-task, high expectations, and respect for diverse talents and ways of learning (Chickering & Gamson, 1987). Given the strong relationship to student engagement, those principles are commonly applied to online learning (Chickering & Ehrman, 1996). Engaging students in online classes may not be very different from the face-to-face classroom from a principles perspective; however, the tools and processes vary and they could make a difference.
There has been an increase in the number of online programs across colleges and universities around the country (Seaman, Allen, Seaman, 2018) and the COVID pandemic also forced educational institutes to relay on online courses more than before. Online courses are often criticized for a lack of instructor-student interactions (Rockey & Saichaie, 2020) and generally, online students are found to have fewer ways to engage with their professor, peers, and the university (Platt, Raile & Yu, 2014). Educational videos are increasingly becoming the mode of delivering course content, but the main challenge is to stimulate students to watch these videos conscientiously (Scager, Boonstra, Koster, 2020). In terms of engagement with peers, the typical online assessment is a discussion board where students are asked to respond to their peers in relation to the discussion topic; online group work and collaboration is not widely practiced and when used it is not well-structured (Davidson & Katopodis, 2020; Roberts, & McInnerney, 2007; Lowes, 2014).
PlayPosit (formerly known as eduCanon) is an application used to make interactive videos, known as bulbs (Shahrokni, 2018). The application can be integrated into the LMS, requires only an active internet connection and can run on all platforms making it easier to access for both instructors and students (Shahrokni, 2018). Educators may create their own videos or extract videos from other sources, such as YouTube or Ted Talks, and convert them into an interactive and student focused mini-lessons. Educators can prepare video clips and encourage student engagement by providing context or additional information through text and images on slides, inserting questions to check for understanding, giving instant feedback on some questions, and even incorporating polling (Kung & ACERT, 2019). Instructors can also include discussion and reflection questions as students are watching the videos. PlayPosit videos may be paused at certain intervals chosen by the instructor to give students an opportunity to respond. PlayPosit settings allow for multiple playback options, including allowing students to rewind, fast forward or retake the activities. The instructor may also incorporate feedback after each question; so, students not only see whether they answered correctly but also understand the rationale.
As more students take online courses, greater efforts are placed in improving access to online content other than text. As per the American Disabilities Act (ADA) compliance, classes should be accessible and include closed captioning of video and audio material or provide a downloadable transcript of the presentation (Harris et al., 2020). PlayPosit activities make it easier to meet the ADA requirements, given that they include closed captions, and allow instructors to incorporate text, visuals, and auditory delivery of content. When using PlayPosit, instructors can manage and monitor the learning process more effectively due to analytics that are available. Analytics show how well students performed, how many times they repeated the activity, and how much time they spent viewing the videos. PlayPosit has been in use for a few years in the US and other countries. For example, PlayPosit videos were used to assess clinical reasoning skills by analyzing scenarios (Bachman, 2020), to provide an engaging bootcamp for pharmacists needing to enhance their understanding of oncology concepts (Horn, Wells & Halford, 2021), as well as to enhance engagement of elementary school children in Taiwan (Su & Chiu, 2020). A study conducted by the physics education research showed that in a lab course, students appreciated the use of video introduction over written prelab materials (Lewandowski & Pollard, 2019).
Group work has been a popular approach for learning and assessment in the traditional setting and is valued by students as an experience that enhances interaction with peers and leads to deeper interactions among students and the professor (Pal et al., 2012). Group work has been used in a more limited manner in the online environment, but when used, it has been found to build community and engagement (Williams, Cameron, and Morgan, 2012). Additionally, complex, meaningful online group projects have been found effective and contributing to better learning experiences (YunJeong, Chang & Hannafin, 2015; Brunner & Smallwood, 2017; Du, Xu, Wang, Sun & Liu, 2018). Group work is considered beneficial to student learning and engagement but online group work presents challenges related to group communication, logistics, and other administrative aspects. In recognizing such challenges, Chang and Kang (2016) suggest that instructors support groups with such operational tasks and at the same time allow them freedom to organize and control their own content and group deliverables. Davidson and Katopodis (2020) suggest building structure for group work, using real world problems, assigning prework, and providing checkpoints and a timeline for group deliverables.
Online student engagement can be elusive, and is influenced by multiple factors (Muir, et al. 2019). The age of the student, work and family responsibilities, enrollment status (Paulsen & McCormick, 2020), instructor presence in the LMS, how relevant the students felt the content to be (Muir et al., 2019), and desire to interact (O’Shea, Stone & Delahunty, 2015; Crosslin et al. 20XX) can all influence student engagement. O’Shea, Stone, and Delahunty (2015) received specific feedback from adult learners regarding the return on time-investment of interacting; if the perceived benefit was low the student directed effort elsewhere - whether it be to other aspects of the class or other work/life responsibilities. Some students valued the interaction while others viewed it as an additional burden to the online class. This was especially true if there were other assessments which amounted to a larger portion of the overall grade; student made a strategic choice to devote the time and effort to the assessment rather than interaction and engagement with classmates or faculty. This matches findings by Muir et al. (2019) in which students would sacrifice engagement with the class to focus on other graded assessments.
Multiple studies have found student engagement is associated with positive outcomes. Increased student retention, persistence, performance, and achievement (Paulsen & McCormick, 2020, Han-Huei Tsay et al 2020, Everett, 2015), avoiding feeling isolated (Crosslin, et al., 20XX), increased interaction in courses, student satisfaction, and perceived greater knowledge gained (Anne, Raile & Yu, 2014) are all suggested benefits of student engagement. Baranik, Wright, and Reburn (2017) found that students who developed a connection with even one classmate by engaging in their online course saw an increase in perceived satisfaction, classroom community, performance, and even a difference in the final grades.
Han-Huei Tsay et al (2020) indicated that student engagement represents the observable behaviors in completing a learning activity and divided further those behaviors into engagement in the process and engagement toward a result. A suggested example of process engagement would be measuring how many times a student viewed information in the LMS although it may not have resulted in completing any assignment or other gradable assessments. Distinction between process and results engagement aids in determining how to monitor or assess online engagement. For example, how many times an item in the LMS was viewed is an observable quantitative measure of behavior. Monitoring engagement can be a method to recognize students who may need help in the online environment and can be a valuable tool in evaluating the quality of a class or activity (Henrie, Halverson & Graham, 2015).
As indicated by prior research, encouraging greater engagement is essential in successful delivery instruction utilizing online LMS technology (Henrie, Halverson & Graham, 2015). Strategies for successful engagement need to be matched to the characteristics of online students (Paulsen & McCormick, 2020). Feedback from students indicates designing courses specifically for the LMS (Henrie, Halverson & Graham, 2015), rather than trying to deliver the same in-person course via video or other interface is the best approach (Crosslin, 20XX). In the online classroom, there are approaches and tools used by the faculty which can help. Being accessible, present, and positive can help students feel valued and encourage engagement (O’Shea, Stone & Delahunty, 2015, Crosslin, et al., 20XX, Dixson, et al., 2017). Dixson et al. suggests immediacy behaviors by faculty (communicative verbal or non-verbal actions) which send positive messages of liking and closeness can help in encouraging online engagement. Online nonverbal immediacy behaviors such as using figurative language, colors, images, the timelines of responses, frequency of messages, and promptness in grading and e-mail was related to students’ reports of higher online engagement (Dixson, et al. 2017). An activity combining the benefits of teaching presence and social interactions with an assessment or learning purpose may be the key to bind this student feedback regarding online LMS class needs together. This matches what Arbaugh et al. (2010) titled a Community of Inquiry (COI). The COI framework suggested the teaching presence clearly communicates what learning will occur and communicates in a way which humanizes the instructor. The social presence focuses on the learner and offers low-risk opportunities to express themselves and actively participate and interact in the class. A cognitive presence encourages students to take responsibility for their learning with activities which are meaningful in delivering the content and meeting the objectives of the class.
Implementing a graded semester long group project using the PlayPosit tool as guidance with key concepts could provide an opportunity to address multiple findings from the literature research, including greater interaction with the course content, with the instructor, and among students in a group. A project approach could be the vehicle to help students not only interact with each other but move past what Bloom’s Taxonomy refers to as lower levels of learning like remembering, understanding, and applying concepts to higher cognitive processing like analyzing, evaluating, and creating (Rohrdantz et al., 2014). PlayPosit activities could allow the instructor to monitor students’ exposure to and understanding of the key concepts. The group project could allow the instructor to not only monitor the interactions of students, but also give periodic encouragement and feedback as needed, which has also been found to be beneficial in encouraging online engagement (Lawrence et al., 2019).
Previous research on the topic of engagement has not focused on engagement that may result from the combination of PlayPosit and a group project. The current study approaches the topic of undergraduate online student engagement from a broad perspective by asking the students to share their thoughts and experiences regarding the use of PlayPosit activites, the online group work and the overall engagement with the course. With this evaluative study, we aimed to explore how a teaching method incorporating the PlayPosit tool as a guide to a group project might affect student engagement.
The study was guided by the Community of Inquiry (COI) framework, which explains the conditions for creating a community of inquiry in a virtual learning environment from a perspective of cognitive presence, social presence, and teaching presence (Garrison, Anderson, & Archer, 2000). Cognitive presence is defined as the degree to which learners are able to construct and confirm meaning through sustained communication, reflection and discourse; social presence is defined as the degree to which learners feel socially and emotionally connected with others in an online environment; and teaching presence is defined as the way course is organized and designed, facilitated, and guided in order to achieve meaningful and educationally worthwhile learning outcomes. (Garrison, Anderson, & Archer, 2000, p. 88).
Those three key elements to students learning and education experience need to be evident through unique indicators, which as per framework are categorized in a few groups (Garrison, Anderson, & Archer, 2000, p. 89). The main categories that reveal the cognitive presence include triggering events, exploration, integration, and resolution. Indicators may include exchange of information among students as well as between students and the instructor, sense of puzzlement, connecting and applying ideas. The main categories for the social presence element are emotional expression, open communication, and group cohesion. Some indicators include emotions, risk free expressions, and encouraging collaboration. Last, the main categories for teaching presence are instructional management, building understanding, and direct instruction. Indicators include defining and initiating discussion topics, sharing personal meaning, and focusing discussion.
The focus of our study was student engagement, which is associated with higher order thinking, interaction, communication, cooperation, and quality learning outcomes. Such aspects of learning are also key components of the COI theory. In researching our main question “How a PlayPosit guided group project might impact engagement in an online undergraduate course?” we used COI as the backdrop and looked for examples of indicators mentioned above in the students’ comments, as well as course work completed.
With the implementation of a PlayPosit guided group project, the goals were to improve the interaction of the students with the course content; increase the social presence of the professor through a combination of videos, live sessions, virtual office hours, and timely feedback; increase interaction among students through a small group project requirement; increase the interaction of students with the professor through live sessions and virtual office hours; and improve process engagement and result engagement in the course. Given the investment in PlayPosit, it was important to examine students’ perceptions on whether the chosen teaching strategy would help student learning and engagement. The ultimate expectation is a positive and meaningful learning experience.