In this section, we present our findings describing students' experiences as they journeyed through the first semester of medical school. We focus on students' experiences just before medical school, at the beginning of medical school (during the first semester), and at the end of the first semester.
Students' experiences just before medical school
The students' journey to medical school started before enrolment in medical school. In general, the participants described their learning experiences before medical school in terms of consistent hard work and high academic achievement: "I had to work really hard to know that I find myself a slot" (G3S2). The high academic achievement was complemented by a competitive process of achieving admission into the BSc/pre-med program and then medical school: "I did my first year as pre-med before I came here. […] we were in pre-med; we were competing to get into this side [medical school]. […] I was focused more on competing to get to this side" (G3S6).
In describing their prior learning experiences, participants chiefly characterized them in terms of the 'banking model' or teacher-centered approach. They described the teacher as the primary source of knowledge and themselves as recipients of the knowledge. This continued during the first year of university (BSc/pre-med), where they relied on listening to detailed lectures, receiving notes, and revising past examination papers: "But you kind of are [spoon-fed] in BSc. They give you everything, examples, and whatnot. All you have to do is just study on what they taught you. [...] they literally teach you everything you need to know" (G3S8). However, some students tended to learn with minimal effort, relying on their intellect and retention ability: "Yeah, I didn't study a lot" (G1S5); or, as another student noted: "I didn't have to study frequently at all" (G2S1).
Students' experiences at the beginning of medical school (during the first semester)
Participants described the MBBS learning environment as unfamiliar and initially very challenging compared to their prior BSc/pre-med learning experience. It took many students time to understand the PBL process, as one student noted:
But problem-based learning, […] I honestly just didn't know what it was. I was still getting to learn what it was about because there are steps to how to do PBL […]. At first, […] I just didn't know how or what we were supposed to do. Once I got to see […] what I was supposed to do and how I got to learn, and how it's related to our plenaries and stuff like that, then it made more sense, and then it was better (G3S8).
Four aspects of the PBL learning environment that students initially found unfamiliar and challenging are described below. These are learning from an integrated PBL case, collaborative learning, substantial workload, and responsibility for learning.
Learning from an integrated PBL case
Initially, students found learning from a case to be challenging as it required an integrated, holistic approach (drawing from multiple disciplines), unlike the more familiar disciplinary silo structure of BSc/pre-med. However, the situation improved as facilitators coached students by providing scaffolding structures for approaching cases: "The facilitator would say, 'Think about the anatomy, think about the physiology, think about the public health' […] it helped. It triggered the transition" (G1S4). In addition, all students indicated brainstorming (including developing objectives) as the most problematic aspects of the PBL process, as indicated by one student:
I don't know if we were doing right or not doing right […]. I think until the end of the semester, we still have difficulty knowing exactly how we should write our problem and how they expect the brainstorming or the objectives we get from the brainstorming. But how the brainstorming should exactly be like and the problem, that's [where] we had confusions (G3S1).
Another unfamiliar aspect of learning from a PBL case was learning the normal functions from the abnormal functions or 'normal from the abnormal'. Although students are presented with medical cases, some students understood the connection of learning the 'normal from the abnormal': "I think the case is more of pathology or abnormal state […]. Its aim is to make sure you know the normal state so that you can see how the abnormal comes from it […]" (G1S3). Another student noted: "If you're dealing with a patient who has a problem with the intestines, you get to realize that I really need to know how the normal digestive system works" (G3S2). Some students did not seem to understand the connection of learning the 'normal from the abnormal': "We don't know what exactly we are supposed to do. Are we supposed to do both normal and abnormal?" (G3S1). Even students who understood the connection acknowledged that, at times, it was challenging to learn from the abnormal when you do not know enough about the disease: "Getting to derive something normal from a disease which you don't know about is quite challenging" (G1S3). Overall, the students described learning from the abnormal as not being problematic once they have more experience: "I don't find it difficult [to relate normal physiology to pathophysiology]. I like relating things" (G1S2).
As they settled into the program at the end of the first six-week block, most students experienced the introduction of anatomy in the second block as a challenge. They used expressions such as 'struggling'', being 'bad with anatomy', and 'not knowing how to go about things'. The students observed that anatomy entailed considerable detail: "Then we went to SOM 202 [...]. I have problems with anatomy [...]. I'm somehow finding it difficult to pay attention to those little details. Yes, because with anatomy, it's all about knowing those little details" (G2S1). As such, the students acknowledged the need for a different approach to anatomy compared to studying physiology: "I studied anatomy like I was studying physiology. I will just read. But I had to be able to do it from the model or from the book, […] okay, fine, this is here. It's this, and it's here" (G3S1). However, unlike in physiology, there is a need for students to visualize body parts using models or their own bodies:
So afterward, I was able even to use myself as a model. I will look and say, 'Okay, this is what I have. This is this.' And then I think it was quite good […]. I don't feel I look stupid, but everybody will be like, 'What's that girl doing?' And I'm busy naming parts and saying stuff (G3S1).
Another student described going to the lab with peers to use models: "We had booked a lab at the same time. They also wanted to go to the lab for the models. When we got there because we were a group, we started talking, discussing, discussing" (G2S1).
Students also suggested the need for an orientation to learning anatomy: "[…] just a way of saying, no this is anatomy, towards the left and right, just categorize these like this, and it will be much easier to think that way, not random bones and things, nerves all of it" (G1S1). The orientation included how to use the atlas, as one student recounted:
She did help me. Because, at first, I was like, 'How am I going to study this big thing, the atlas?' Then she just told me that the lab sheets, she gave us those to help us go through the atlas and it really helps. And it really helped me during the practical that we had because most of the stuff that was there was in those, in the lab sheets (G1S6).
Collaborative learning
The PBL curriculum is designed with collaborative learning as one of its core tenets. Almost all students described their preference as working alone and their initial reluctance to work in groups: "I'm old school […], I prefer to work alone" (G1S2). Another said:
I'm very much of a loner. I enjoy studying alone […], the person I can rely on most is myself. So, I do it my way […]. And it was working until I got here. So, I have to try and change, adapt, and I think I'll get there (G1S5).
Initially, before students got used to one another and the PBL process, there tended to be silence in the tutorials, as the students found participating challenging. As one student noted, the challenge was, "Not being used to being in groups and discussing" (G3S4), or, as another observed: "For the first block we were just new. We were not yet comfortable" (G1S9). The lack of willingness to participate was worse for students who considered themselves 'introverted': "I prefer to listen and stay quiet, so having to speak was a challenge. I'm overcoming it. As a person, I have to motivate myself to speak up" (G1S4). Initially, some students were concerned about embarrassing themselves and appearing 'stupid' among their peers: "We didn't know each other. Maybe if you say something, they will laugh" (G1S6); or, as another said: "When we are in a group where people are always above you [perform better than you], you feel you are low and it affects your contribution" (G1S9). Similarly, some students were unwilling to risk embarrassment in front of the facilitator: "If you ask, the facilitator will think this person hasn't read or something" (G3S2); or, as another student noted: "Yeah, some people may say it is about respect [for the facilitator]" (G1S4).
For some students, the silence was also about the inability to frame questions properly: "I don't think I'm good at […] structuring my questions. [...] I can't really simplify or make people understand what I'm, what do I really need to understand" (G2S6). The student further explained that English being a second language at times interfered with communication: "Some people just think they are not good at communicating. The language itself, English, is not the mother tongue so it can be a challenge. We just don't know how to express or to say some of the things" (G2S6).
The students described some unproductive behaviors in the tutorial sessions during the early stages of medical school, including trying to 'outdo' one another in terms of responses without necessarily making meaningful contributions. Indeed, the data showed that sometimes peers were overly competitive, interrupting one another and not listening to one another, but merely being quiet long enough for the peer to stop talking so that they could say something. Students also did not generally challenge one another's thinking, partly because some students did not know how to receive feedback:
I don't know if it's all the time, but […] most of the time, we don't listen to each other. […] It's more of me saying what I have to score marks. […] it's not about me saying what I have so that people can understand. So, it will just be like, 'Okay, fine, let him finish so that I can say my point and score my marks and go home.' I think that's all it is to it, and you don't actually listen together. Because, even if you make a mistake or you say something that is not right, people can't realize it. […] But I said something wrong, nobody is going to say anything (G3S1).
As the semester progressed and the tutorial group became more cohesive, the students described a change in both the silence and the dynamics of the group: "The silence has changed a lot […] as time goes on you become open, you have created a bond" (G1S9). Or, as another student noted: "It [the silence in the group] has changed, it has really changed. You start knowing how to treat each other. So we start to talk" (G1S6). By the end of the semester, nearly all the students were comfortable in their groups. As one noted: "I like my group. I've seen that they are very good people" (G1S3). In addition, they described the benefit of the tutorial group as providing opportunities to test their understanding of content and the best place to ask questions:
I like it when we exchange ideas […]. I'll have a different take on a certain topic or a different understanding, and then someone will come up with a different view. So we kind of exchange views. So, you learn also in the process (G1S4).
Most students credited the small size of the tutorial group to creating comfort with peers and the facilitator, making it easier to participate than in the plenaries: "I don't usually ask questions in class, more especially when we're in plenaries […] when we are the whole class. But, in PBL I do ask questions because there is just a few […] of us" (G2S3). Furthermore, many students commented on how empathy had developed within their groups as they got to know each other: "You start knowing how to treat each other […] this one is sensitive, so we end here, this one I can go a bit further" (G1S6). Or, as another student said: "We don't want to intimidate each other. I wouldn't say 'I think you're wrong', because I feel he or she will be offended or intimidated" (G1S7).
Substantial workload
The students described the workload as substantial, requiring many hours of studying: "The amount of material we covered in 201, ah, it amounts to the whole of BSc [laughing]. I tell you, that was the whole of BSc" (G2S4). They described the workload as overwhelming and stressful, using expressions such as "it's really stressful" (G1S5), "I was stressed out. I was really stressed out" (G2S1), "a lot of pressure" (G3S2), and "I was too pressured. Actually, at first, I was so freaked" (G2S3). Some students were disappointed that their marks did not match the effort they put into studying, although the low grades did not dissuade students from hard work, as hard work was needed to 'maintain' grades and ensure that their grades did not worsen. The students also expressed concern that the medical school took up so much time that there was little time left for anything else: "It's just a whole lot of material that you have to do in a short space. So, that on its own really puts pressure on us. We really don't have time for anything other than books" (G2S3).
Responsibility for learning
The students discussed having to assume increased responsibility for their learning and having to be self-disciplined, self-directed, and self-reliant:
So here, you have to self-motivate […]. You don't get motivation from your lecturers […]. So, you get to have self-responsibility, drive your own things, make your own life timetable, know what to do at what time […]. I just learned, like, self-responsibility (G3S2).
Plenaries in the MBBS program provided "an overview of the topic, and then you have to do most of the reading at home" (G2S3) to cover the necessary objectives. The students had to do a considerable amount of independent learning:
[…] usually, in the lectures, we don't get deep into stuff […], we only go shallow. So, PBL helps us, […] we do come up with some learning objectives related to the biomedical lectures and the PBL. So, we go research on that, and we'd be […] learning deeper (G2S7).
As the teacher is no longer the sole knowledge authority, successful learning requires focus and good study habits. In addition, learning effort is critical, as "it's no longer about how smart you are. The level of intelligence got you here, but the work you put in makes you stay here" (G2S2). Furthermore, most students reported changing their study strategies to accommodate the workload, for example, by increasing study time and adhering to a schedule.
Students' experiences at the end of the semester
Towards the end of the semester, most students were settling into the program, and all reported enjoying the program despite the workload and challenges. At this point, most had a clearer understanding of the PBL process and appreciated the value of the PBL approach.
Views on the enjoyment of the program
Despite the substantial workload, achieving lower marks than in BSc, and the unfamiliarity of the PBL approach, all students reported enjoying the program: "Despite the marks I get, I'll say, yes [laughs] I think I like the challenge mostly. […] And the people I'm always with, they make it more enjoyable" (G1S5). A few, however, described liking the challenge and pressure of medical school: "[…] I'm enjoying the pressure more than anything else [laughing]" (G3S1). Some also enjoyed learning something new every day: "Apart from the fact that medicine is interesting on its own, every day is a learning curve for you. You grasp almost a new concept all the time" (G2S5). In addition, clinical placements added to the enjoyment of the program in that they exposed students to how life would be as a doctor: "Every Wednesday, we go there [clinical placement], so [it is] always exciting. Just the fact that we get to […] see first-hand what we're supposed to be doing" (G3S3).
Views on the benefits of PBL
The students also appreciated and recognized some benefits of PBL. Even those who did not like the PBL approach acknowledged that the opportunity to speak and present among peers was an advantage: "Well, for me, it [PBL] hasn't contributed that much […] except that maybe I can talk to people, something that I didn't do in the past. […] That's all, I think, the positive part of it" (G1S5). Furthermore, being confident enough to speak in a group suggests that they had to learn and understand what they were presenting: "If I'm able to voice it out here, it means I learned a whole lot about it" (G3S3). Another benefit that was highlighted related to independent learning and coming back to share with peers:
I think PBL is really helpful […] considering that you go out on your own, you research. […] Sometimes you just go an extra mile in PBL, and going that extra mile, it kind of lightens up, it shows things to you […]. And now having to be with people around you and they introduce stuff that you didn't know, or the stuff that you skipped, and there they explain that. […] So, it's really interesting (G2S1).
Appreciating the value of the PBL approach
As the first semester ended, most students described a better understanding of the PBL process and recognized that the case and tutorials were at the core of the learning process. They realized that in attending the plenaries and practical sessions, and utilizing the objectives from the block guide and the case for self-study, they were equally preparing for the feedback tutorial, tests, and examinations:
At first, it was a little bit tough because […] we didn't have the strategy to make sure that there is an organization between the PBL, the lectures, and your studying. So, these days we managed to try and organize so that […] it becomes easier. […] I realized that […] the PBL is not like it's something separate […] it's related to the material for the lectures in the content for objectives for that week. So, when I realized that, I just take these objectives that we are given in PBL, I make sure it's part of my revision. I no longer see there is PBL, there is revision, no. When I'm doing PBL, I'm revising, and I'm also doing […] part of the lectures. I think it's a cornerstone (G1S9).
However, even at the end of the semester, some students still isolated the learning events and they still spoke of 'doing PBL':
We do have objectives on Monday, so most of the times we have two cases. What I'll simply do, I'll take one on Tuesday, and then the other one on Wednesday. So, I don't do PBL at my studying time. […] Mostly on Wednesdays we have clinical placements, so I would go there maybe in the morning, come back around 13:00. Then, from there, I'll take time to do my PBL after lunch at home. I'll just do my PBL then. One case per day (G2S3).