Study design
We conducted a quasi-experimental controlled before-and-after study, comparing the Rhône county where the campaign was implemented (intervention county) to the Isère county (control county), a nearby region with no local specific campaign during the study period. The ReACT campaign was launched in the Rhône county from October 29th 2014 (World Stroke Day), for a 2-month period. The evaluation process occurred during three 2-month evaluation periods: before the launch of the campaign on World Stroke Day (T0); at 3 months (T1; short term); and at 12 months (T2; long term). Reporting of the results follows the TREND Statement (15). No ethics approval was deemed necessary according to French regulation to conduct the study which was classified as non-interventional (3° of Article L.1121-1 of the French Public Health Code).
Content of the campaign
The ReACT campaign was an information campaign which aimed to improve stroke recognition in the general population and prompt call to EMS. The content and the form of the messages were designed by a multidisciplinary team involving stroke unit (SU) neurologists, EMS physicians, public health researchers, pharmacists, psychologists, communication professionals, and representatives of patients’ associations, using a user-centered approach. The content of the campaign targeted three dimensions: stroke symptoms, urgency of the situation and need to call EMS. Information on stroke symptom recognition targeted the 3 FAST-symptoms (Face dropping, Arm weakness, Speech disturbance). The urgency of the situation and the need to call EMS were indicated in all campaign media. The content of the campaign was informed by the TPB (14) and based on public stroke representations (13) highlighted in a previous qualitative study conducted by our team which results showed a strong feeling of fatalism and a low perceived self-efficacy to act appropriately. It also pointed out the importance of lay knowledge and shared experiences to gain understanding concerning stroke. Based on these results, we designed the campaign presenting stroke symptoms in everyday-life using characters and situations with which everyone could identify. In line with TPB, the content of the campaign targeted social norms and perceived behavioral control, using a vicarious model. To target subjective norms, we presented stroke victims as well as non-professional rescuers, as both men and women, with various ages (from grandchildren to grandfather). To improve perceived behavioral control and self-efficacy, our campaign slogan was ‘Your call can save life’ and messages displayed mentioned that everyone can effectively act by just a phone call. All media were developed using 3 visuals: one young student female presenting sudden arm weakness, one middle aged working male presenting sudden speech disturbance, and one grand-father presenting sudden face weakness. In each, one relative effectively acted by immediately calling EMS which enabled the patient to be saved. The main diffusion media were posters, leaflets, and videos on a dedicated internet website. The leaflet included information on stroke risk factors, symptoms, acute management, and treatments at acute and chronic phase. We assessed its understandability, content and form in a random sample of patients identified through several general practitioners. The messages in the posters focused on self-efficacy reinforcement (“he/she saves his/her life”, “he/she just call the 15” -15 being the French equivalent for 911-“Your phone call can save lives”). In the movies, the same situation as presented in the posters were played, and the listeners could choose the end of the film by choosing whether they wanted to wait and see or immediately call EMS, such as they could understand benefit in rapid stroke management at acute phase. All campaign materials are provided in appendix 1.
Conduct of the campaign
A communication plan was designed specifically for our stroke campaign by communication professionals in a partnership with a communication school. The campaign was led by the steering committee in partnership with a communication school. Several service providers were responsible for the distribution of the materials (radio campaign, poster campaign, website design). The diffusion strategy consisted in one public event on World Stroke Day in the city-center of Lyon, the biggest city of the county, followed by a 2-month multi-media campaign. The event proposed a press conference and an information booth animated by representatives of different health professionals involved in stroke management as well as stroke patients. A free risk-factor screening by a prevention nurse was also proposed in a bus, which included a brief individual interview, information, measure of arterial blood pressure, and capillary blood testing for glucose and cholesterol. On the street, actors performed short interactive theatrical scenes to engage people in discussing the response to adopt in case of stroke. The multimedia campaign following the event was composed of a poster campaign on 233 subway and bus stations of the Rhône county, a one-week advert broadcasting on the two main local radios, an information website, and a social network group on Facebook. The posters and leaflets of the campaign were sent to all the 3600 ambulatory physicians (general practitioners and all medical specialties) of the county and to 60 pharmacists. The posters were also displayed in the four university hospitals of the Rhône county.
Patient involvement
Two patients’ representatives, from the local stroke patient association, were involved in the research, since the first step of the study, just after grant approval. They were involved in the design of the intervention, in the choice of the content of the information leaflet and campaign, to include their experience and preferences; they also participated in organizing the event on world stroke day. They critically revised the study questionnaires and participated in the spreading of the questionnaires for recruitment of participants.
Population and geographic counties
The target population for the intervention was the general population of the Rhône county (1.8 million inhabitants) covered by two SU and one EMS organization (SAMU69). The control group was the nearby Isère county (1.2 million inhabitants) covered by two SU and one EMS organization (SAMU38). The Rhône/Isère populations had similar socio-demographic characteristics including 51.8%/50.8% of women, 58.2%/56.6% of population aged ³65 years old, and 12.5%/11.2% unemployment rates (16). Citizens living in these two counties and aged above 18 years old were eligible for the survey on stroke knowledge and attitudes. No exclusion criteria applied. However those who could not read or write in French were not able to participate since the study questionnaire was only available in French.
Outcome measures and data collection
The primary outcome, EMS calls (behaviors), was extracted from the EMS call center databases for the three periods. All calls concerning an adult aged 18 years or older, living in the studied county, and presenting FAST symptoms (Facial drooping, Arm or leg weakness, Speech difficulties) or sudden onset of neurological signs with no other immediate explanation, were included. Additionally, patients identified by the emergency dispatcher as stroke or suspected transient ischemic attack were also included. Patients’ socio-demographic data, clinical signs, hour of symptom onset, hour of EMS call, and management (triage and dispatch) were collected.
Secondary outcomes related to public attitudes and knowledge were assessed at T0 and T1 using a 3-section ad-hoc questionnaire on knowledge (stroke definition, risk factors, symptoms), attitudes (urgency of the situation, response to adopt), and socio-demographic data. The questionnaire was developed by the steering committee based in available literature (10-12). Its acceptability and understandability were assessed on a sample of lay users. Questions included both multiple choice questions and open-ended questions. Questions concerning stroke knowledge were open-ended; participants were asked to define stroke and which symptoms were evocative of acute stroke. To assess attitudes and the appropriateness of the response, participants had to choose between five proposals (calling EMS, calling firefighters, going to the emergency unit, visiting a general practitioner, calling a relative) and between responding immediately or waiting to see if symptoms disappeared. The questionnaire was sent by postal and electronic forms in the Rhône and Isère counties to the beneficiaries of a private health insurance, members of a neurological disease foundation, and the union for small and medium businesses (Confédération des petites et moyennes entreprises). We also used informal spreading and snowballing through Facebook and the internet websites of the aforementioned partners. In line with the French regulation for health research that applied, no consent for participation in the study was required for the type of our study.
Data analysis
Based on the data obtained from the EMS registries, the expected number of calls for stroke suspicions was 160 per 2-month period in the Isère county and 200 per 2-month period in the Rhône county. This ensured a statistical power of 95% to demonstrate a 10% absolute difference in the increase in the number of calls between the two counties over the study period. Quantitative variables were described by their mean and standard deviation or median and first and third quartiles (Q1-Q3), depending on their distribution. Qualitative variables were described using frequency and percentage. The evolution of the main outcome (number of EMS calls) over the 3 periods was compared between the intervention and control counties using a Poisson regression analysis including as dependent variable number of EMS call, and as independent variables the county (Rhône / Isère) and the period (T0, T1 and T2). The time from symptom onset to EMS call was analyzed using a mixed linear regression model. The model included as dependent variable time from symptom onset to EMS call, and as independent variables age (<65/≥65), gender (male/female), time of call (day 8h-18h/evening 18h-22h/night 22h-8h), and presence or absence of each symptom: facial paralysis, motor deficit, and speech disorder, with random effects on the intercept and the county to take into account the time correlations within counties.
Changes in public knowledge and attitudes between T0 and T1 were compared using multivariate mixed regression models with a random effect on the intercept and on the county. We estimated the impact of the campaign on the following outcomes, included as dependent variables in the models (one model per dependent variable): knowing at least two FAST symptoms (yes/no), knowledge of the emergency of the situation (yes/no), and knowledge of the need to call EMS (yes/no). Independent variables included in each model were gender (female/male), age (age under 45 years old/[45-64]/≥65), educational level (low (less than graduate)/medium (graduate to 4 years post graduate)/high (≥5 years post graduate)), and history of stroke (stroke survivor or relative of a stroke survivor/no stroke history). P-values were two-tailed and 0.05 was considered as significant, all confidence intervals were calculated at 95% (95%CI). Analyses were conducted using SAS software 9.3 for Windows (SAS Institute Inc., Cary, NC, USA).