Document Analysis Results
Given the variance of regulations, stakeholders, and terminology across the jurisdictions under investigation, document analysis results are presented alongside with an overview of the medical regulatory system and processes for each country to assure clarity.
A detailed account of data extraction results is provided in Table 3. [Insert Table 3]
Australia
In Australia, the Australian Health Practitioner Regulation Agency (Ahpra) regulates registered health practitioners, and it works in collaboration with 15 National Boards to set the standards that all health practitioners must meet to register and maintain their registration to practice medicine [47]. In particular, the Medical Board of Australia (MBA) sets professional regulation and registration standards for medical practitioners in Australia [48], in accordance with the Health Practitioner Regulation National Law [49]. Except for registered students and non-practising registrants, MBA mandatory registration standards apply to all applicants for registration and registration renewal [50]. Among other standards, the MBA sets the CPD Registration Standards for all Australian medical practitioners.
As per Table 3, the current MBA CPD Registration Standards do not mention the use of eHealth data for CPD purposes.
Available supporting documentation indicates though that: i) both health and eHealth data are at the basis of “reviewing performance” and “measuring outcomes” activities [51] ( p. 9); ii) “improved access to data will help improve safety and quality by giving doctors the tools to reflect on and review their practice routinely and measure outcomes” [52] (p.3); and that the MBA will “urge governments and other holders of large data (such as Medicare) to make data accessible to individual registered medical practitioners to support performance review and outcome measurement” [52] (p. 7).
Canada
In Canada, provincial and territorial Medical Regulatory Authorities (MRA) are responsible for registering and licensing all medical practitioners who practice within their jurisdiction. These authorities, some of which are also known as “licensing colleges”, are members of and report to the Federation of Medical Regulatory Authorities of Canada (FMRAC) [53].
Canadian medical practitioners must meet the registration requirements set by the relevant MRA to achieve full licensure and must obtain a certification by examination before applying for medical registration [54].
In this regulatory landscape, CPD is an essential component of license renewal, maintenance of certification, admission and renewal of college Fellowship, and attainment and maintenance of college post-nominal designations.
MRA-approved CPD programs are offered by the Canadian certifying colleges i.e., The College of Family Physicians of Canada (CFPC), The Royal College of Physicians and Surgeons of Canada (Royal College), and the Collège des médecins du Québec (CMQ).
Every certifying college sets different CPD requirements for their fellows, offers a different CPD program, and establishes different CPD categories. Apart from these differences, what is of interest for the purposes of this study is that health data is one of the potential data sources necessary to complete the activities in the “assessment” category in all CPD programs. However, eHealth data is not explicitly mentioned in the programs, or it is referred to as a potential data source only.
For comprehensiveness, it is necessary to report that 2 certifying colleges have developed initiatives and models that refer to health data and eHealth data usage for CPD purposes:
- In 2017 the CFPC launched the Practice Improvement Initiative (Pii) to promote the use of “quality improvement, practice-level data, and research to improve everyday practice” (55) in family medicine. The Pii is categorized as an “advocacy and innovation” initiative and states that practices and primary care teams are called to “promote Mainpro+® credits [CPD credits] for activities related to QI and the use of practice-level data” [55].
- The Royal College is currently evolving its CPD program through the “Model for Improvement (MFI)” in order to integrate QI into CPD [56]. The MFI links QI to CPD Section 2 and 3 of the Royal College CPD program and mentions the use of health data, eHealth data, peer feedback, and self-reflection entries/records as data sources necessary for the completion of some of the activities included in those Sections.
New Zealand
Under the Health Practitioners Competence Assurance Act 2003 (HPCAA) [57], New Zealander medical practitioners must be registered with the Medical Council of New Zealand (MCNZ) and hold a current practicing certificate to practice medicine. To maintain their right to registration and demonstrate competence to practice, they must also meet the MCNZ recertification program requirements [58] – which include participating in Continuing Professional Development [59].
Current MCNZ CPD requirements are specified in the policy document titled “Recertification requirements for vocationally-registered doctors” [60]. In terms of health data usage, the policy states that “patient/health outcomes” are necessary to complete activities that fall in the “Measuring and improving outcomes” CPD category. However, there is no mention of eHealth data usage for such purpose.
UK
In the UK, medical practitioners need to be registered with and licensed by the General Medical Council (GMC) in order to practise medicine [61]. Starting from 2012, all medical practitioners who hold registration with a licence to practise in the UK must comply to revalidation requirements [62].
Revalidation is a mandatory 5-year process that licensed practitioners must undertake to demonstrate that they meet the principles and values set out in the “Good medical practice” guidance [63], and it is defined by the GMC as “an evaluation of [medical practitioners’] fitness to practise” [7] (p. 3). Among other obligations, revalidation includes also annual CPD requirements.
Regarding the use of health data, tools like audits and QI initiatives are repeatedly mentioned in the GMC CPD guidance [64]. Also, the revalidation process itself includes the requirement to participate in at least one documented QI activity in every cycle [7]. Although these tools and activities require the analysis of patient-related data, there is no mention of eHealth data usage in the GMC policy documents.
USA
In the USA, medical practitioners receive a licence to practice medicine in a particular state after completing medical school and passing a licensing exam. After residency, practitioners may choose to become board certified. Board certification validates practitioners' competency standards and serves as a reliable indicator of the practitioner’s commitment to life-long learning, ongoing practice improvement, and excellence in patient care. Once certified, practitioners must undertake continuing certification programs offered by relevant medical certifying boards in order to retain their certification [65].
The American Board of Medical Specialties (ABMS) is responsible for setting professional standards for both initial and continuing certification in partnership with its 24 Member Boards, whereas CPD frameworks and programs are to be set and offered by the Member Boards depending on medical specialty.
Bearing in mind the complexity of the CPD landscape in the USA, what is of interest for this study is that the QI activities mentioned in the element “Improving Health and Health care” of the ABMS Standards for Continuing Certification [10] require the use of health data to be completed. However, eHealth data is not explicitly mentioned in the Standards.
Key Informants’ Interviews Results
The key informants confirmed and corroborated the findings discussed in the “Document Analysis Results” section with regard to: 1) regulatory landscape and processes; 2) CPD requirements, and 3) CPD categories and activities, and health/eHealth data usage for category and activity.
In addition to providing validation of results, the analysis of the interviews led to the identification of the 3 main themes described below. Full and additional quotes are provided
in Additional File 1.
Theme 1: Use of eHealth data for strengthened CPD
Valuable but complex. Several participants shared their opinion on the use of eHealth data for CPD compliance, describing it as a valuable opportunity with great potential for practice improvement and continuous learning and development: “I think there's huge potential. […] we'd like to see a world where practitioners are supported to continue to improve and to learn and develop and grow, and data is such a fantastic way for that to happen.” (P15).
However, many participants also commented on the complexity of such endeavour, pointing out how practices, processes, and procedures of performance assessment and measuring health outcomes are still in their infancy, and mentioning the existence of several barriers and challenges for the implementation of eHealth data analytics for CPD purposes.
Barriers. All participants stated that the biggest barrier to using eHealth data for CPD purposes is related to data availability and accessibility: “…we actually understood that, that it might be difficult [for medical practitioners] accessing data for some of the things that they need to do, so it's not, we know it's not at the moment readily available. We know this is a work in progress” (P13).
Lack of mature data systems and/or data system standardization, poor interoperability between existing data systems, and great variance in terms of data accessibility depending on jurisdiction, location, settings, and specialty were reported as the main issues to address for successful implementation.
In addition, participants’ concerns related to eHealth data usage for CPD purposes included – but were not limited to – ongoing controversies around data privacy, data sharing, and data relevance, and current limitations in terms of data quality, data integrity, and meaningful data reporting.
Challenges. All participants pointed out that current systemic issues around stakeholders’ priorities, strategic planning, and coordination of roles and responsibilities represent the main challenge for the implementation of eHealth data analytics for CPD compliance. Such position could be summarised as follows: “…there are no plans. There’s not even a group that’s looking at it. But there’s been a lot of talk and recommendations, but no one’s actually rolling up their sleeves to move this along. […] There’s no national coordination of this, right? It’s left to like, I think the hospitals… […] I think if we were to get together and say, ‘Here’s the greater good, and here's what it looks like.’ And we paint the picture of what we really want to enable, then we could divide off the roles. […] we would do it in a coordinated way that may actually contribute to a cohesive system. But that’s what’s missing.” (P06).
In addition to this, a number of additional challenges were mentioned by the informants: i) medical practitioners’ general attitudes around professional self-regulation and CPD value and effectiveness, ii) medical practitioners’ concerns around confidentiality, privacy, ownership, and potential punitive use of individual performance data, and iii) lack of workforce capabilities in engaging in QI activities and in using eHealth data analysis for such purposes.
Enablers. Although not prompted, participants suggested enablers and facilitators to foster the use of eHealth data for CPD purposes: i) making use of champions in healthcare service organisations in order to build trust among medical practitioners and promote the adoption of eHealth analytics practices at organisational, team, and individual level; ii) building a “support system” embedded in the workplace through the employment of advisory groups, mentors, and facilitators to assist teams and individuals in interpreting their data and making it actionable; iii) making more extensive use of Artificial Intelligence (AI) and machine learning at healthcare service level to avoid manual analysis and reporting, additional work for medical practitioners, and, consequently, potential workforce burnout.
Theme 2: eHealth data and policy
When discussing the results of the document analysis, several participants provided rationale for current policy choices and future policy development, and shared insights on policy development processes and policy terminology.
Current policy choices and future policy direction. Key informants clarified the motives for the lack of mention of eHealth data in current policy documentation. Their reasons varied from emphasising that regulators mostly provide high-level guidance with regard to CPD requirements and that the use of eHealth data for CPD is at the discretion of the individual medical practitioner, to commenting that prescribing the use of eHealth data could be a limitation rather than an opportunity. Some representative quotes include the following:
“It's actually not for us to say you have to use this set of data.” (P13)
“…we’d say what data would you find useful and how does that shine a light on your practice, and how does that help you reflect on what you’re doing, and you choose the data source that is most appropriate for that activity.” (P19)
“I would find it unlikely that we would say it must be this way with the electronic health record or with anything because that's sort of […] very limiting for the diplomates who were engaged in a lot of different efforts to improve care.” (P05)
Notably, some participants also shared their insights on future policy directions, clearly stating whether eHealth data usage will be made prescriptive or not:
“We won’t prescribe it.” (P19)
“We're changing our regulation of medical records outside of hospital, and it's submitted to the [governmental organisation] because we want the regulation to clearly stipulate that every physician in [country] will have to use an EMR. No more of those chart handling, and paper, and everything, and the loss, and the whatever, finished. […] Everybody will have to use an EMR to evaluate their practice.” (P08)
Current policy intent. A few research participants shed light on policy development processes, declaring that any mention of eHealth data and eHealth data analysis in policy documents does not imply the use of digital technologies nor big data analytics. Rather, it is an acknowledgment of eHealth data as a potential data source and of eHealth data analytics as a potential opportunity. As some participants stated: “…in the discussions that we had at the CPD expert group that developed the [CPD framework], people weren't attuned to the idea that there would be this sophisticated analytics. […] That there was recognition that there were these data collected but not a clear sense of how that might be used other than with those certain manual extraction type of way. […] It wasn't in the clear intentions, but the potential was by no means excluded.” (P03).
Meaning of term “data”. Some key informants argued that the term “data” in policy documents and CPD requirements does not necessarily refer to patient health data nor to eHealth data. Rather, “data” indicates any piece of information pertaining to medical practitioners’ practice and/or performance: “We think much more broadly around this whole reflecting on outcomes, um, because we are using data in a much broader sense. We're talking about data from multi-source feedback, outcomes data from visits to your practice and, and different things outside the normal thought pattern around data.” (P01).
Theme 3: Roles and responsibilities of medical bodies
All key informants expressed agreement on the potential advocacy and lobbying function of medical regulatory and certifying bodies in fostering the use of eHealth data for CPD compliance. Governments, the private healthcare sector, and/or any agency or organisation that regulates eHealth data management and governance at any level (national, provincial, state, territorial, organisational) were mentioned as relevant stakeholders to liaise with. As some participants remarked: “It's our job to form those alliances, form those partnerships with a whole range of different stakeholders, and all be pulling in the one direction to help practitioners to continuously improve.” (P4).
Also, key informants suggested that relevant medical bodies should take the following responsibilities to address current implementation barriers and challenges: i) engaging in partnerships with external data experts and research groups to link eHealth data analytics to medical regulatory processes and/or to receive guidance and recommendations on how to proceed in that regard; ii) for those bodies that also offer CPD resources, providing information, education, and support to medical practitioners with regards to eHealth data access and actionability; iii) for those bodies that also accredit CPD providers, rewarding the organisations that emphasise the usage of eHealth data in their programs and activities.