The survey was sent to 26 well-being liaisons. Nine well-being liaisons completed the self-administered version of the survey, and nine participants completed the survey by telephone. The remaining eight liaisons either declined to participate or were not reached via telephone after the third attempt. The total response rate for surveys was 69.2% (n = 18).
Demographics
Survey participants were mostly white (70.6%), non-Hispanic (94.4%), female (88.9%), with some postgraduate education (41.2%). Most of the participants held the position of wellness liaison for nine years or less (78.9%). Table 2 describes the sample demographics.
Table 2
Variable | Participants (N = 18) |
| (no %) |
Sex | |
Male | 2 (11.1%) |
Female | 16 (88.9%) |
Hispanic/ Latino | |
Yes | 1 (5.6%) |
No | 17 (94.4%) |
Age (n = 16) | |
20–29 | 1 (6.3%) |
30–39 | 7 (43.7%) |
40–49 | 4 (25%) |
50–59 | 2 (12.5%) |
60–69 | 2 (12.5%) |
Race (n = 17) | |
Black or African American | 5 (29.4%) |
White | 12 (70.6%) |
Highest Education Level (n = 17) | |
Some college of technical/ vocational training | 1 (5.9%) |
Associate Degree (2 years) | 4 (23.5%) |
Bachelor’s degree (4 years) | 5 (29.4%) |
Postgraduate Work (PhD, or MD) | 7 (41.2%) |
Liaison Survey
Overall, many of the well-being liaisons were uncertain about the existence of breastfeeding policies on their campus beyond the federal requirements of the Affordable Care Act (i.e., mothers will be provided a space to pump other than a restroom and reasonable break time during the workday to pump). Results of the study are described below in detail below.
Policy
Half of the participants said there is no formal policy (50%) for breastfeeding at work on their campus, and 58.3% of those who indicated there was a policy on campus, but not all employees are informed of the policy. Supervisors are made aware of the lactation resources available mostly when employees are seeking use of those benefits (42.1%), by the employee handbook (31.6%), the HR website (31.6%), or by simple word of mouth (31.6%).
Resources
The survey assessed specific resources that are listed as best practices from the Breastfeeding and Employment Study (Olson, 2014). Best practices resources include providing breast pumps, educational materials, educational classes on breastfeeding, access to a lactation consultant, on campus childcare, and a pumping kit to all breastfeeding employees. All resources, except for childcare services, were reportedly available to individuals who are enrolled in health insurance. Resources such as providing breast pumps to employees, educational materials, educational classes, or access to a lactation consultant were not provided through any on campus or employee benefits programs. Less than half of institutions (47.4%) reported offering onsite day care for employees’ children.
Lactation Spaces
Most liaisons indicated that they believe their institution allows women to pump milk at work (86.7%) and 53.8% of liaisons responded women can pump as needed. A majority of participants noted that there are specific locations other than restrooms available for women to use for pumping (64.3%). However, only 42.1% mentioned lactation-specific spaces available to everyone. The majority of liaisons said that women can only access their own private offices (if their position provides it), a vacant office, or a vacant conference room.
Time
Most of the institutions have a formal leave policy under FMLA (93.3%), which provides 12 weeks of unpaid, job-protected leave per year for those who qualify. Funding for maternity leave for pregnant and postpartum employees predominantly comes from accrued time (i.e., sick leave; 68.4%), short term disability benefits (57.9%), and donated time (only available at select places; 42.1%). Most participating liaisons (75%) noted that job protection and holding is only available to women who qualify for FMLA, which may not cover all workers employed across a variety of positions on their campuses. Flextime was the most common scheduling option offered to female employees returning to work postpartum (35.7%) with telecommuting as the second most common option (28.6).Most liaisons indicated that women could pump at work as needed (53.9%) though 31% said women can pump only during set break times.
Document Review
Overall, six themes emerged from the data during the document review. The themes included placing the burden on female employees, describing pregnancy or postpartum as “disability,” having a university specific policy, inclusion of break times for breastfeeding, supervisor responsibility, and information on lactation policies. Definitions of each theme are provided in Table 3.
Table 3
Summary of Document Review
Theme | Definition | No. of Institutions |
Placing Burden on Women | Institution policy contains no information on lactation OR responsibility for accessing the resource falls solely on the female employee | 13 |
Disability Language | Referring to “disability due to pregnancy” and funding maternity leave from disability leave | 3 |
Break Times | Policy clearly states providing break time for female employees to breastfeed | 10 |
University Specific Policy | The institution has created and made available an institutional lactation policy that is different from the general requirements of the ACA or university system | 13 |
Supervisor Responsibility | Explicit mention of supervisors’ involvement in providing break time and resources to women returning to work post-partum | 5 |
Lactation Spaces | Policy contains information about lactation spaces on campus | 11 |
Most of the universities had policies or statements that contained language matching the Affordable Care Act, such as space other than a restroom for breastfeeding and reasonable break times.
Placing Burden on Women
Thirteen institutions had no policy or lacked information on breastfeeding on their websites. Additionally, thirteen institutions lacked information in the policy about the role of the supervisor in supporting breastfeeding for employees or suggested that it was the employees’ responsibility to identify resources. Below is an example of language within a policy that placed the burden on women when they return to work postpartum:
If the employee uses time other than a regularly scheduled break time [for pumping breast milk] or if the employee’s department does not have designated break times, then the employee will be required to either: (1) make up that time during the same workday; (2) use vacation leave; or (3) take leave without pay for that period of time.
Disability Language
Three institutions had policies that referred to “disability due to pregnancy” or classified any policies regarding pregnancy or breastfeeding within their disability category. Almost all institutions only provided paid leave for female employees via short-term disability leave but there was not a distinction between leave due to pregnancy/ postpartum and other situations that would be classified as disability. An example of this theme was the following statement provided in an institution’s maternity leave policy, “Disability due to pregnancy shall be considered as any other disability…”
Break Times
Ten institutions included language for break times specific to “nursing”, “pumping” or “lactation” within their policies. Example quotes of this language include:
Lactating mothers shall be granted flexible and reasonable breaks, using their normal break periods and mealtimes, to accommodate milk expression.
[Employees will be provided] …reasonable break times to express milk for her baby, so long as the break does not unduly disrupt the operations of the college. The break time shall, if possible, run concurrently with any break time already provided to the employee. No work duties will be required to be performed during this break period.
University Specific Policy
Half (n = 13) of the universities had their own institutional policy on breastfeeding and lactation. The remaining institutions (n = 13) either only referred to the larger university system policy or had no information at all. Institutions that created individual breastfeeding policies contained language such as:
The University supports parents employed by [this institution] by providing lactation and nursing support. A lactation and nursing parent support program allows a lactating parent to express breast milk periodically during the workday or nurse an infant child. This policy is in accordance with the Official Code of [State], Federal Labor Standards Act, as well as [University System], [this institution], local, State and Federal regulations.
Supervisor Responsibility
Policies at five institutions contained information regarding supervisor responsibility. For each of these schools, there is explicit mention of female employees needing to coordinate with their direct supervisor to ensure reasonable break times for breastfeeding are met. Examples of this language within policies included:
Lactating mothers who wish to express milk during the work period should keep supervisors informed of their needs so that appropriate accommodations can be made to satisfy the needs of both the employee and the department.
Supervisors should attempt to provide as much schedule flexibility and break time as reasonably possible to accommodate the employee’s needs.
Lactation Spaces
Twelve (46.15%) institution policies contained language about lactation spaces on campus. Of those 12, very few provided specific details on where the spaces are, how to access them, and what amenities were available. An example of language of a policy that included details is provided here:
“The designated lactation room is located in [location]. The lactation room provides an electrical outlet, comfortable chair, and nearby access to hot running water and soap.”
Some institutions mentioned having a designated lactation space on campus, but there was no information on who to contact or how to access the space. Instead, there was vague language about including a space other than a restroom, but no further details on a lactation space on campus. An example of this vague language includes, “[This institution] will provide to any employee who is breast feeding her child…”