This study aimed to determine staff knowledge, attitude, and performance in relation to hand hygiene compliance during the coronavirus pandemic.
After the prevalence of COVID-19 in Bushehr Province, the policy makers decided to divide hospital wards into COVID-19 and non-COVID-19. There is an interesting result in this study in the referral hospital.
There was a significant relationship between the mean hand hygiene knowledge, attitude, and performance scores of participants according to the wards (COVID-19 vs. Non-COVID-19 wards). The knowledge, attitude, and performance scores of the participants in the non-COVID-19 wards were higher than those in the COVID-19 wards, indicating that staff compliance with hand hygiene is lower in the COVID-19 wards. Hospitals with low staffing levels and overcrowding in emergency departments and wards such as COVID-19 tend to disregard hand hygiene compliance because the time required to perform patient care duties interferes with the time required to wash hands. They felt that patient care was more important than hands washing (26). They seem to think that wearing gloves is enough, rather than washing their hands. Ongoing training programs for healthcare works, especially medical staff in infection control, are essential.
There was a significant relationship between ward and staff knowledge and performance, with the more sensitive and specializes wards (ICU and the Operating Room), reporting high scores. In the study by Nasimfar et al. (27), the level of hand hygiene performance among students was higher in the ICU and Operating Room than in other wards. Also, in the study by Zia Sheikhul-Islami (38), the level of hand hygiene compliance among healthcare workers in the ICU was 44.5%, which is consistent with the results of the present study.
The results of the present study showed that the participants had a good level of awareness, attitude, and performance in the area of hand hygiene. The studies conducted in this area have found different results in different settings. In the study by Nasimfar et al., the average awareness of hand hygiene among medical students was found to be 47% (27). Similarly, in the study by Adalatdoust etal, 52.3% of the healthcare workers in ICUs had good and very good awareness and the average attitude was 41.37% (28), which is consistent with the results of the present study. Najafi et al. found that the knowledge and practice of hand hygiene among nurses in different setting was low (24). The study by Nair et al investigating hand hygiene knowledge among medical students showed that only 9% of participants had good knowledge of hand hygiene (29), which is not consistent with the results of the present study. It appears that the specific conditions of COVID-19 disease may have affected the level of knowledge, attitude, and performance of the participants.
The results show that there is a statistically significant relationship between knowledge and attitude, and between attitude and performance. There was also a significant difference between the average scores of participants according to their education and type of employment. For example, the knowledge and attitude scores of physicians and formally employed participants were higher than those of other groups. Operating room technicians and midwives also performed better than other occupations. In the study by Awazah et al (30), no significant relationship was found between knowledge and attitude, performance and attitude towards hand hygiene among nurses .There was a positive and significant relationship between knowledge and attitude in the study by Adalatdoust et al. (28), which is consistent with the results of the present study.
In some studies, knowledge levels are often high but their performance is low (31). In an intervention study, Baghai et al concluded that increasing the knowledge of nursing students did not change their behavior (32), which is consistent with this study. In some studies, healthcare workers perceive physicians as role models, but physicians do not see themselves as such (33).
Previous studies mentioned some reasons for low compliance with hand washing guidelines which are presented as follows. Having a role model can also be very effective. Lack of access to equipment, as well as the presence of poor quality equipment, and as a result, skin damage are other reasons that have been mentioned in studies (33). In addition to these cases, the availability and easy access to materials (such as handrails) as well as the necessary equipment can play an effective role in the prevention and control of hospital infections (34). In study by Esfandiari et al. (35) examined the challenges faced by the Iranian healthcare system in addressing the issues related to the prevention and control of HAIs. These include governance and stewardship, resources, safety culture, surveillance and monitoring systems, and inappropriate prescription of antibiotics.
In order to maintain hand hygiene in today's world, there are modern systems for the use of gloves by staff that can improve hand hygiene. These systems include automatic dispensers that provide the right amount of hand rub to people, or they can be dispensed based on video viewing. However, the use of these new systems should be piloted and monitored, and the benefits and cost-effectiveness of these new tools should be carefully evaluated. Advanced systems can also evaluate and provide feedback to staff (36).
According to the results of the present study, the use of towels and the frequency of hand washing with soap and water alone were low but most of the study participants used both methods for hand disinfection. In the study by Salmani et al (37) evaluating the performance of nursing students, hand washing with soap and water was the most commonly used method. Similarly, in the study by Forrester et al. (38), 89.5% of workers preferred washing with soap and water to the use of a sieve solution. However, in the study by Zia Sheikh Al-Islami et al. (39), hand hygiene with an alcohol solution was more common than washing with soap and water.
In the present study, there was an association between gender and hand hygiene performance, with women performing better than men. In the study by Niknejad et al. (40) and Polak et al. (41), women performed hand hygiene better than men.
People with more work experience had a significant difference in terms of average attitude and performance compared to people with less experience and had a higher average score of attitude and performance score, which is consistent with the findings of Hosseinialhashemi's study (42).
It is believed that in order to create desirable effects, all three areas - knowledge, attitude, and performance- need to be strengthened to achieve the desired effects. Awareness alone will not lead to good performance, but attitudes also need to be changed to achieve good performance. Indeed, measures should be taken to improve the attitudes of health workers. A positive attitude should be instilled in staff, which can lead to good and appropriate infection control practice and ultimately improve patient safety. Although the level of staff knowledge, attitude, and performance of staff in relation to hand hygiene is good, it is necessary to provide ongoing training to increase knowledge, reinforce positive attitudes, and correct some poor practices. For example, in the Corona departments, we found that hand disinfection was performed less frequently. This was because they thought they didn't need to disinfect if they wore gloves.
The results of most HAIs studies show that although nurses and other healthcare workers are aware of need and importance of hand washing before and after patient care, and have positive attitudes towards it, their performance in some areas is not good. Ongoing programs should be considered to improve their performance. Control and prevention of infections in developing countries require a comprehensive approach based on improving the structure of care, effective guidelines, behavioral change, and more effective use of equipment (43).
A study by Esfandiari et al. (44) identified stakeholders’ views on HAI control measures in Iran. They explored four main interdisciplinary strategies to control HAIs, including strengthening governance and stewardship; strengthening human resources policies; appropriate prescription and use of antibiotics, and environmental and personal hygiene.