In all, there were thirty-three reflections submitted by the students which relate to their first experience in Psychiatry placement. Data saturation was reached after the analysis of eighteen reflections. Yet, we analysed all reflections to ensure that no further theme was emerging.
Five themes are identified in the analysis comprising both positive and negative experiences. These relate to the placement itself, interaction with patients, consulting style, healthcare system and intention to choose psychiatry as a career. (Table 1) Each theme is presented individually with sample comments from the consenting students.
Table 1
Themes and Sub-themes identified in the analysis.
Key Theme | Sub Theme |
Experiencing the placements (32%) | Expectations Orientation Group Size Debriefing |
Patient interactions (22%) | Diversity Clinical Presentation Establishing the rapport Need for a holistic care |
Observing Consultations (22%) | Approach to the interview Interactions with the team Positive attributes Questioning style |
Psychiatry as a specialty (16%) | Curiosity Inspiring Confronting Traumatic Questioning themselves |
Healthcare systems (8%) | Crowding Resources Safety protocols |
Placement Experience
Students had no formal orientation regarding the placement and were unclear of the expectations. They felt unprepared and overwhelmed. It was also mentioned that the number of students (n = 4) in each group affected their experience as they were all asking same questions from an already anxious patient. Consultants were also unaware of the expectations and the level of preparation that students have gone through before coming to the clinics and wards. There were occasions when a consultant asked student to get some forms or to interview the patient. When the student was unable to complete the tasks, the consultant seemed irritated.
I often felt uncomfortable or unsure of which questions were acceptable to ask. I often felt that I just didn't know the right questions to ask and how to cater my questioning to this specific patient.
In other instances, the team has been very welcoming of the new students and allowed them time to settle in through encouragement, orientation and debriefing.
Myself and the other student were quite observant, though this may have been because prior to the interview, we were taught by the registrar that being observant and paying attention to the patient's non-verbal communication is important. We picked up on multiple things that perhaps may seem inconsequential to the casual observer– such as the patient not having changed his clothes since the previous day, or the fact that he was quite distracted during the interview.
Patient interactions
Students acknowledged that patients in psychiatry are very different in clinical presentations. History taking also requires a different approach and for a new student in the medical course it was a daunting experience.
I learnt that taking a history of a mental health condition is complex, time-consuming and extensive. Often to understand the root of the disorder the interviewer must cover the current condition as well as childhood development and years prior to the recognition of the condition.
They also observed that establishing rapport with the patient is of upmost importance and requires an alternative communication style that incorporates respect and empathy. During interactions with the patients, students realised the vulnerability of psychiatric patients.
I realised that xxx was hurting due to his condition and in reality, we (or really the doctor) were the ones who could make the biggest difference to him. xxx was in a particularly vulnerable place given he lacked emotional support.
Another student noted the importance of mental health in the holistic care of the patient.
Visiting this patient really reinforced the fact that treating a patient's mental health is just as important as treating their physical health. The interaction made me consider the role of mental health in all patient interactions, even those patients whose physical concerns may seem to be extremely serious.
Consulting styles
This is the students’ first observation of a consultant interacting with the patients and they used a variety of positive words such as respectful, encouraging, patient, understanding, non-judgmental and observant.
… seeing how the clinician phrased sentences in a manner that was understanding and yet gently prompted the patient back to the issue at hand helped me broaden my communication techniques with patients who have similar mental health issues
I learnt a great deal during the interview. I watched my supervising doctor create an open and non-judgemental environment through posture, eye-contact and appropriate vocal queues.
Students also observed the differences in questioning styles and interaction with other team members.
I noticed that the consultant used layman’s terms while talking to the patient, however he used medical terminology while talking to the nurse who was taking notes.
….the atmosphere was very casual and conversation-like, with light-hearted jokes thrown in, yet the registrar was still able to obtain all the information he needed. This was also a good opportunity to consolidate all the teaching he had done beforehand (i.e. the structure of how a psychiatry interview would go, and the importance of being observant).
Understanding of Health care systems
There were three sub-themes emerged within the reflections i.e. availability of resources, overcrowding and safety protocols. Students had firsthand experience of observing the lack of resources and how it affects the quality of care provided to the patients. They were also questioning the health system, which allows patients to be kept in hospitals for the safety of community against their will.
I remember hearing many times how limited medical resources like inpatient beds are- particularly in psychiatry, where often patients simply can’t function outside of care, or would be dangerous to themselves or others if they were in the general community.
As a result of the unavailability of beds elsewhere in the hospital, patients were being kept in the ED for up to a week.
……both interactions opened my eyes to other issues surrounding the mental health system - the first patient had previously been lost to follow up several times ….
Psychiatry as a specialty
Although it is their first year in the medical course, students are already thinking of psychiatry as a future career. They acknowledge that there is a stigma attached to psychiatry as a specialty but the placement has been an eye-opener which was confronting yet invaluable.
Overall, I found my psychiatric placement inspiring and motivating- it’s definitely a field I see myself working in in the future.
…it began with psychiatry, a specialty I was curious in. It was a memorable experience as I learnt more about psychiatry and also had the opportunity to see the presenting complaints of psychiatric patients.