Description of sample
The characteristics of the survey sample (n=103) are described in Table 1.
Table 1. Characteristics of study participants (n=103) in the survey
|
n (%) a
|
Demographics
|
|
Age (Median [Q1, Q3])
|
29 (25,33)
|
Education level
|
|
Primary or lower
|
58 (56.3)
|
More than primary
|
45 (43.7)
|
Marital status
|
|
Not married
|
45 (43.7)
|
Married
|
57 (55.3)
|
Literacy: reading & writing
|
|
No, cannot read or write well
|
27 (26.2)
|
Yes, can read and write well
|
76 (73.8)
|
Wealth quintile
|
|
Lowest or middle quintile
|
24 (23.5)
|
Highest quintile
|
78 (75.7)
|
Religion
|
|
Christian
|
80 (77.7)
|
Muslim and other
|
23 (22.3)
|
Birth type
|
|
Vaginal
|
75 (72.8)
|
Cesarean Section
|
28 (27.2)
|
Gender of provider
|
|
Male
|
53 (51.5)
|
Female
|
50 (48.5)
|
Time of delivery
|
|
Morning/Afternoon
|
53 (51.5)
|
Evening/Night
|
50 (48.5)
|
Breastfeeding education/support
|
|
No
|
26 (25.2)
|
Yes
|
78 (74.8)
|
Facility recommended to the friends for labor & delivery
|
|
No
|
9 (8.7)
|
Yes
|
94 (91.3)
|
|
|
HIV Characteristics
|
|
Time of HIV diagnosis
|
|
Before this pregnancy
|
49 (47.6)
|
During ANC/delivery
|
53 (51.5)
|
HIV disclosure general
|
|
Nobody
|
36 (35.0)
|
Anybody
|
67 (65.0)
|
HIV disclosure to partner
|
|
Partner doesn’t know status/no partner
|
31 (30.1)
|
Partner knows status
|
70 (68.0)
|
Partner’s HIV status
|
|
Negative/unknown/no partner
|
76 (73.8)
|
Positive
|
26 (25.2)
|
Taking ARVs on admission and adherent
|
|
No
|
12 (11.7)
|
Yes
|
90 (87.4)
|
Taking ARVs 3 weeks post discharge and adherent
|
|
No
|
2 (2.4)
|
Yes
|
83 (97.6)
|
Baby took Nevirapine
|
|
Never took
|
1 (1.2)
|
Started but stopped
|
1 (1.2)
|
Baby died
|
1 (1.2)
|
Yes
|
82 (96.4)
|
a Summation may not add to the total due to missing values.
The characteristics of the qualitative sample (n=24) are described in Table 2.
Table 2. Characteristics of the qualitative study participants (n=24)
|
n (%)
|
Demographics
|
|
Age (Median [Q1, Q3])
|
28 (26,34)
|
Education level
|
|
Primary or lower
|
12 (50.0)
|
More than primary
|
12 (50.0)
|
Marital status
|
|
Not married
|
11 (45.8)
|
Married
|
13 (54.2)
|
|
|
Birth history
|
|
Parity
|
|
Primipara
|
11 (45.8)
|
Multipara
|
13 (54.2)
|
Time of HIV diagnosis
|
|
Before this pregnancy
|
17 (70.8)
|
During ANC/delivery
|
7 (29.2)
|
Overall reports of RMC for WLHIV were high (Figure 1). The median (IQR) score of the full RMC scale was 74.4 (61.1, 82.8). Considering the three RMC subscale domains, scores were highest in dignity and respect (83.3; IQR 66.7, 94.4), followed by supportive care (77.8; IQR 63.3, 86.7), and then communication and autonomy (62.9; IQR 53.7, 77.8).
Below, we describe both the survey data and the qualitative data in each of the three domains of RMC.
Domain 1: Dignity and respect
For all items, most participants reported the presence of RMC practices. The items where participants most commonly reported poor RMC practices were: not having privacy in the labor room during examinations (29%, 30/103), experiencing verbal abuse from providers (20%, 21/103), and experiencing physical abuse from providers (15%, 15/103). Table 3 summarizes the survey responses to the six items in the Dignity and Respect sub-scale.
Table 3. RMC items in dignity and respect subscale for WLHIV (n=103) a
|
Yes
n (%)
|
No
n (%)
|
Friendly providers
|
102 (99.0)
|
1 (1.0)
|
Treated with respect
|
101 (98.1)
|
2 (1.3)
|
Medical Record kept confidential
|
97 (94.2)
|
6 (5.8)
|
Physical abuse
|
15 (14.6)
|
88 (85.4)
|
Verbal abuse
|
21 (20.4)
|
82 (79.6)
|
Visual privacy given
|
72 (69.9)
|
30 (29.1)
|
a Summation may not add to the total due to missing values.
Emergent Themes
In the qualitative data, two themes emerged related to the domain of dignity and respect: 1) stigma and discrimination, and 2) confidentiality around HIV status.
Stigma and discrimination
Most study participants reported that they were treated with kindness and respect by perinatal providers. Several participants expressed their gratitude for the care they received.
“I don’t see that there is anything bad because they care.” (Pregnant WLHIV, Age 28)
“The services at childbirth made me feel good because I felt normal, and I was treated well and therefore there was no way I was affected negatively … I was treated just like the other patients were treated.” (Postpartum WLHIV, Age 42)
For many, the respectful care they received contrasted with the stigma they had anticipated when seeking perinatal care as a WLHIV.
“I thought they would not accept me well, but they helped me a lot. They were able to help me without differences. They did not treat me differently.” (Postpartum WLHIV, Age 23)
“You can imagine how poorly you might be treated if even the doctor is afraid to touch you. That’s our biggest fear. However, I really appreciated them because they treated me with respect. They held my arm without any stigma. Frankly, here I have never been shown that I have a problem/I am sick” (Pregnant WLHIV, Age 41).
However, four WLHIV spoke about abuse or neglect they had to endure during childbirth. Reports centered largely around providers avoiding touching them or treating them in a less dignified manner due to their HIV status.
“It’s like, you have come and are told to get out of the bed. It is like they (providers) can’t touch you with bare hands. (Providers say) ‘You want us to help you but how can we do that if you didn’t bring gloves?’ Isn’t that stigma?” (Postpartum WLHIV, Age 24)
“There are some of the service providers that after you have given birth, they wash you in a bad way and look at you in a bad way on the private parts.” (Postpartum WLHIV, Age 37)
Participants reported that some providers actively sought to alleviate any perceptions of discrimination or mistreatment by reassuring them of their intentions.
“They (providers) said don’t worry about what we are trying to say, it’s not that we want to hurt you. Our main concern is keeping you and the baby safe.” (Postpartum WLHIV, Age 27).
Participants mentioned that certain healthcare providers engaged in verbal or physical abuse during the process of labor and delivery.
“…. If you are careless, they shout at you. They may tell you ‘Be in a proper position’; you can even be slapped; they may even slap you. They tell you don’t tighten your legs, that was their harshness.” (Pregnant WLHIV, Age 31).
Confidentiality of HIV status
Most participants felt that the providers went out of their way to maintain confidentiality around their HIV status. Participants provided examples of how providers often used non-verbal communication or took them into a separate room to discuss anything specific to their HIV.
“They showed great respect for confidentiality by asking me sensitive questions without anyone else present.” (Postpartum WLHIV, Age 37).
“Even when all my in-laws accompany me, the nurses always maintain confidentiality and never discuss my health in their presence.” (Pregnant WLHIV, Age 31).
“Yes, they ensured confidentiality when instructing me on how to administer medication to the baby. They took me into a private room where it was just us.” (Postpartum WLHIV, Age 34).
However, some participants expressed concerns about their HIV status being shared with others without their consent. The physical environment of the clinic, where patients were together in a single ward and labored behind thin screens, did not protect patients’ privacy and created the possibility that other patients might learn about their HIV status.
“Everybody heard what I was told (by providers): ‘You are coming here without gloves, and you know your status.’ People must have understood what was going on (my HIV status), so you will feel ashamed…... I felt embarrassed, I felt bad, I wished I could give birth on that day and be discharged on the very same day.” (Postpartum WLHIV, Age 29)
One participant shared how she heard doctors talking about her HIV status near her bed. She perceived this as gossip and was also concerned about involuntary disclosure of her HIV status.
“Maybe because of my status they thought I might infect them, that was why they stigmatized me…. I could hear them telling stories outside. They were talking while I was left on the bed.…They should not stigmatize us. They should see us as normal people.” (Postpartum WLHIV, Age 29)
Domain 2: Supportive care
For all items, most patients reported the presence of RMC practices. The items where participants most commonly reported poor RMC practices were: being in a crowded space (38%, 39/103), experiencing long wait times (33%, 34/103), and not being allowed to have companions present during labor (28%, 29/103) or delivery (27%, 28/103). Table 4 summarizes the survey responses to the 15 items in the supportive care subscale.
Table 4. RMC items in the supportive care subscale for WLHIV (n=103) a
|
Yes, or not applicable
n (%)
|
No
n (%)
|
Safe facility
|
102 (99.0)
|
1 (1.0)
|
Electricity in facility
|
101 (98.1)
|
2 (1.9)
|
Trust the providers in the facility
|
100 (97.1)
|
3 (2.9)
|
Attention when help was needed
|
99 (96.1)
|
4 (3.9)
|
Water in facility
|
99 (96.1)
|
4 (3.9)
|
Providers took the best care
|
97 (94.2)
|
5 (4.9)
|
Providers support of anxiety and fears
|
94 (91.3)*
|
9 (8.7)
|
Clean facility
|
92 (89.3)
|
11 (10.7)
|
Enough staff
|
91 (88.3)
|
12 (11.7)
|
Talked about feeling with providers
|
87 (84.5)
|
16 (15.5)
|
Providers helped to control pain
|
87 (84.5)
|
16 (15.5)
|
Allowed delivery support (family or friends)
|
73 (70.9)*
|
28 (27.2)
|
Allowed for labor support (family or friends)
|
73 (70.8)*
|
29 (28.2)
|
Waited a long time for care
|
34 (33.0)
|
69 (67.0)
|
Crowded ward
|
39 (37.9)
|
64 (62.1)
|
a Summation may not add to the total due to missing values.
* Not applicable was provided as an option for these items
Emergent Themes
In the qualitative data, two themes emerged related to the domain of supportive care: 1) attention during labor and delivery, and 2) birth companions during labor and delivery.
Attention during labor and delivery
Most participants acknowledged the compassionate care they received from nurses during labor and delivery, with many expressing gratitude for the assistance provided through the entire birthing process.
“To be honest, the nurses I encountered during the night shift were exceptional. They treated me with great care and kindness… I noticed that they did not treat me any differently, despite being aware of my HIV status.” (Postpartum WLHIV, Age 28).
“He (provider) assured me not to worry, considering it was my first pregnancy and I was unsure of what to expect. They provided constant encouragement, reassuring me that everything would be fine and that I would have a successful delivery.” (Pregnant WLHIV, Age 28).
However, despite the satisfaction mentioned, some participants spoke about the importance of prompt and respectful attention to their needs, especially related to pain, and some experiences of being ignored by providers or of providers acting as if they were a burden. For participants who spoke about neglect by providers, they attributed this to their HIV status.
“…a nurse cannot assist you because she knows that you have that problem (HIV). I was left on the bed, saying they cannot touch me if I don’t have gloves. I didn’t feel comfortable staying there…” (Postpartum WLHIV, Age 29)
“When I went into labor (her previous pregnancy) they gave me the bed, but they were hesitating to examine me. The pain was greater, I called, but they did not come, later when she examined me, she said ‘You’re very dilated. What were you waiting for there? ….” (Pregnant WLHIV, Age 31)
Participants emphasized the importance of being listened to attentively and having healthcare providers ask in-depth questions about their wellbeing.
“Someone should listen to you completely, ask you in detail, how you feel. They should tell us what's going on when they receive you.” (Postpartum WLHIV, Age 27)
“[The midwife] was too busy with their telephone, using earphones... Yes. I can say that maybe they did not hear me. It is possible that a younger person will fail to give you good service by not listening to you properly.” (Pregnant WLHIV, Age 22)
Participants acknowledged that there were institutional challenges that impacted the attention they received during L&D, most notably a shortage of healthcare providers and overcrowding in the facilities.
“Because sometimes it happens that maybe three people come, and you find that there are only two nurses. All (the women) want to deliver at the same time.” (Postpartum WLHIV, Age 24)
“We should not be many in delivering room [or] two people per bed.” (Postpartum WLHIV, Age 27)
“The main issue I have with this clinic is the long queues. Waiting for services can be a significant challenge. I would suggest that they explore ways to reduce waiting times as it would greatly benefit patients.” (Pregnant WLHIV, Age 28).
Birth companions during labor and delivery
Although about half of participants reported in the survey that they were allowed to have companions during labor and delivery, some WLHIV noted that birth partners were discouraged or not allowed, leading to participants feeling lonely during L&D.
“It is not allowed. I mean if your relatives should come, they stop at the door, they don’t enter. The nurses will be very angry and upset if they should find a relative in there.” (Postpartum WLHIV, Age 37)
“Frankly, I felt lonely because I didn’t have anyone from home, and I felt that I was alone because I wasn’t accustomed to any of the people there.” (Postpartum WLHIV, Age 24)
“I felt bad, I was lonely myself, no one to talk to, I wish I could have her (mother), but it was impossible.” (Postpartum WLHIV, Age 23)
Some participants wished that their husband or their mother would have been allowed to be present during the delivery to provide them with support.
“I felt alright not having anyone with me during the birth, but I would have appreciated having my mother by my side.” (Postpartum WLHIV, Age 29).
“If it’s not my husband, then no one else. I mean, if he’s the one present, I can expect to be treated like a queen at home.” (Pregnant WLHIV, Age 28).
Some participants stressed a desire to have had their male partners to accompany them during childbirth, because they felt that this would strengthen their future relationships.
“Let the man know how much pain I have been through.” (Postpartum WLHIV, Age 27).
“I found (at a hospital) a woman with a one-week-old baby. She was visibly swollen and claimed to have been physically abused by her husband. If the husband had been present in labor ward to witness his wife’s suffering during childbirth, it could have potentially prevented the abusive behavior.” (Pregnant WLHIV, Age 42).
On the other hand, some participants expressed support for the restriction that birthing companions not be allowed, because they felt the presence of relatives is not necessary and may compromise the privacy of other patients.
“I felt comfortable knowing that the environment here doesn’t allow just anyone to be present. Seeing that the nurse alone was sufficient to reassure me, as not everyone is brave enough to witness a mother giving birth. How can a relative stay with me in a hospital?” (Postpartum WLHIV, Age 34).
Domain 3: Communication and autonomy
For all items, the majority of participants reported the presence of RMC practices. The items where participants most commonly reported poor RMC practices were: not being allowed to be in the position of their choice during L&D (18%, 18/103) and not being asked for consent prior to a procedure (17%, 17/103). Table 5 summarizes the survey responses to the nine items in the communication and autonomy subscale.
Table 5. RMC items in communication and autonomy subscale for WLHIV (n=103) a
|
Yes, or not applicable.
n (%)
|
No
n (%)
|
Patient understood provider language
|
101 (98.1)
|
2 (1.9)
|
Patient involved in her care
|
98 (95.1)*
|
4 (3.9)
|
Patient able to ask questions
|
92 (89.3)
|
10 (9.7)
|
Patient called by name
|
91 (88.3)
|
12 (11.7)
|
Provider explained medicines
|
90 (85.4)*
|
13 (12.6)
|
Provider introduced self
|
87 (84.5)
|
15 (14.6)
|
Provider explained exams/procedures
|
87 (84.5)
|
15 (14.6)
|
Patient asked for consent for procedures
|
85 (82.5)
|
17 (16.5)
|
Delivery position of choice
|
84 (81.6)
|
18 (17.5)
|
a Summation may not add to the total due to missing values.
* Not applicable was provided as an option for these items
Emergent Themes
In the qualitative data, three themes emerged related to the domain of communication and autonomy: 1) explanation of procedures and consent, 2) health education, and 3) ability to ask questions.
Explanation of procedures and consent
Most participants mentioned that they received a clear explanation and were asked for consent prior to procedures throughout their birthing process.
“They provided me instructions, such as turning around, doing exercises, adjusting my position, and even suggesting drinking some porridge. I really liked it.” (Pregnant WLHIV, Age 28).
However, many study participants reported that providers engaged in discussions amongst themselves without actively involving the patient in the conversations, leaving participants to feel left out, and uninformed about their own healthcare. Participants noted that they were given medication and underwent examinations without being fully involved in the decision making.
“You hear them talking to themselves, but they did not tell you. You can hear them tell each other to put a drip on, and you can hear them converse.” (Postpartum WLHIV, Age 27)
“I just see them examining me, but they don’t tell me except that they ask me if the baby is moving. If I say ‘yes’, they go on with their examination.” (Pregnant WLHIV, Age 27)
Some participants expressed that they were not given the opportunity to have discussions with the providers regarding their preferences for alternative birth options.
“Nurses do not allow you to stand during labor and delivery. They advise you to lie on the bed when you feel the urge to push. They may explain that it is not safe to squat or sit down during this stage of labor and delivery.” (Postpartum WLHIV, Age 24).
Participants suggested that the absence of information from a provider implied that everything was normal. For example, one woman expressed that when she wasn’t told anything after her blood pressure was taken, she assumed that the finding indicated a normal blood pressure reading.
“Yes, when I saw that they kept quiet I knew that my blood pressure was good.” (Postpartum WLHIV, Age 33)
Health education
Most participants reported that they received comprehensive health education from some of their care providers, which significantly influenced their decision to continue taking their ARVs.
“Frankly speaking, the nurses have been incredibly generous in explaining things to me and providing encouragement. That I should select a time that is best for me and stick to that consistently. Their support is the reason why I continue to faithfully take my medication.” (Postpartum WLHIV, Age 24).
“The provider instructed me to follow a specific sequence when breastfeeding my baby. First, I was advised to wash my breast/nipples before breastfeeding. Then, I was told to breastfeed the milk only. Finally, they administered the medication to the baby as per their initiation.” (Postpartum WLHIV, Age 33).
“I was advised to exclusively breastfeed my baby and never give any other food or water until the completion of six months. The healthcare providers emphasized that breast milk contains all the necessary nutrients.” (Postpartum WLHIV, Age 24)
Some participants had questions specific to being a new mother with HIV, particularly regarding breastfeeding issues and medication use. Participants highlighted the need for healthcare providers to offer clear health education to enhance their knowledge.
“No, I didn’t have that opportunity to talk or be told anything, maybe about how to nurture this child and breastfeeding and medication use. I wish to be told.” (Postpartum WLHIV, Age 29)
“That is a challenge because I did not know the consequences of leaving my (HIV) medicine at home. I told the nurse I had left it, and she did not tell me that it was a problem. She told me, so what will you use? I told her I didn't know because I had left the medicine at home. And she never told me anything else.” (Postpartum WLHIV, Age 24)
Ability to ask questions
Most participants expressed that when they had questions, they received respectful answers in their native (Kiswahili) language. These experiences played a significant role in alleviating their fears and concerns.
“They (providers) are civilized and gentle in their approach. They care for the patient and demonstrate a willingness to address any problems of question that may arise. Their attentiveness and dedication help alleviate all fears and concerns.” (Postpartum WLHIV, Age 37).
One participant received a new diagnosis of HIV infection. She expressed gratitude towards the birth providers for addressing her fear of transmitting the infection to her child.
“I inquired with the nurse about the possibility of transmitting the infection to the baby if I am like this (WLHIV). The nurse assured me that if I initiated medicine early, the risk of transmitting the virus to the baby would be significantly reduced.” (Pregnant WLHIV, Age 28).
Other participants expressed that they did not have the opportunity to engage in meaningful conversations or receive necessary information from the providers. This lack of communication left them feeling uniformed and without the chance to voice their concern or seek clarification.
“I wished for that, but there was no one to encourage you to ask.” (Postpartum WLHIV, Age 25)
“At times, the provider may provide an answer that is unsatisfactory, leading to a feeling of frustration and discomfort. This can hinder the ability to ask further questions, leaving you with unsolved issues.” (Pregnant WLHIV, Age 27).