- 1. Resilience
The concept of resilience means the ability to resist or adapt to various shocks, pressures, and stresses, which has been widely used in urban studies (Vanolo, 2015: 1).
The term resilience has a very long history and its use dates back to at least a century before Christ (Alexander, 2013: 2708). But the concept of resilience in the modern era (the 1970s) goes back to the General System Theory and first began by Crawford Stanley Holling. Holling (1973) defines resilience as an indicator of system continuity and its ability to absorb change and maintain the relationship between groups of society in different ecological systems. Since then, the term has been used and applied in almost all disciplines, languages, institutions, as well as in different cities and regions (Garschagen, 2013: 27). Today, the concept of resilience has entered the field of planning with different orientations (social, economic, physical, managerial, etc.), although most of its attention is still focused on environmental issues and a large part of its discoveries is about the management of environmental hazards such as earthquakes, floods, hurricanes, and global warming (Pizzo, 2015: 134).
The concept of resilience has been defined in various ways, and several conceptual circles have been formed from it. However, there is a comprehensive conceptual agreement on this issue. According to Alberti et al., whose definition of resilience has been widely cited in scientific studies, resilience is “the degree to which a system can absorb risks and reorganize itself”. Accordingly, resilience is a combination of “disorder absorption and achieving equilibrium”, “self-reorganization” and “increasing learning and adaptation capacity” (Alberti, et al., 2003).
Numerous definitions of resilience have been proposed so far, but due to its widespread use in various sciences, a comprehensive definition of resilience has not yet been provided. Table 1 shows some of the definitions of resilience and Table 2 shows the definitions of resilience in different sciences.
Table 1: Definitions of resilience in different sources
Mileti (1999)
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Resilience means that the community can withstand severe natural disasters without facing major damages, injuries, cessation of production, or reduced quality of life and without receiving much help from outside the community.
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Adger (2000)
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It is the power of groups and communities to adapt to external pressures and the destructions that result from social, political, and other changes.
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Pelling (2003)
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The ability of a social agent to cope with or adapt to risky tensions.
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Paton et al. (2001)
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Resilience is an active process of self-correction, conscious provision of resources, and growth; the ability to create psychological structures to a level beyond the expected individual ability and past experiences.
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Timmerman (1981)
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Resilience is the capacity of a system or part of it to absorb and recover after a hazardous event.
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Buckle et al. (2000)
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The quality of people, communities, agencies, and infrastructures reduces vulnerability. It is not only the lack of vulnerability but also the capacity to prevent and reduce damages and then, in the second place, in the event of damage, to maintain ideal conditions in the community as much as possible, and then in the third place to recover from the effects.
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Source: (Rezaei, 2010: 27)
A clear example of urban resilience characteristics is the sample developed as part of the United Nations City Resilience Profiling Tool (CRPT, 2018) and is a general guide to a variety of inconsistencies and events. In conceptualizing their framework, the team in the UN-Habitat (ibid.: 21) uses 10 important factors in creating resilience in the city. These important factors are known as holistic measures to include a wide range of considerations (Cheshmehzangi, 2020: 49).
The first factor is that the urban resilience framework should be “measurable” and show the “tangible and intangible realities” that can be converted into qualitative and quantitative data. The second factor is “urban systems”, which are defined as complex parts of integrated and complex systems, consisting of parts, people, and risks, and are managed through effective mechanisms. The third factor is considering “residents”; all people who live, work, visit, or travel to the city just as we as institutions, organizations, businesses, etc., life or have relations with each other. The fourth factor is the importance of “cohesion”, including maintaining support and services, financial flows, and structures, to save people’s lives (Cheshmehzangi, 2020: 49).
The fifth factor is known as a response to pressures and overcoming “shocks and stresses”. These are identified as situations with hazards for the city and those that may be “sudden and slowly destructive, natural or man-made, rare and orderly, predictable or unpredictable”. The sixth factor is the major focus on “transformation”, which refers more to examples of “taking an active and forward-looking attitude that turns challenges into opportunities for growth”. This means methods of progress in transformations that can change the situation by creating incremental transformations and support. The seventh factor is recognition of “sustainability” and its methods including a wide range of factors of community development, innovations, economic production, and service support. The seventh factor is the importance of access, which refers to what ultimately creates a wide range of actions, guidelines, and recommendations; practically applicable cases. Finally, these eight factors lead to two important factors: “planning” and “action”. Using appropriate planning methods, we can create effective strategies and strengthen the city to deal with a wide range of vulnerabilities and strengthen the capacity for effective and efficient performance; and through actions, we can provide reliable and constructive assessments to support strategic planning and respond to the situation (Cheshmehzangi, 2020: 50).
3.2. Urban resilience
In the most recent definition of urban resilience in recent studies, it refers to the capabilities of an urban system and all its constituting socio-ecological and socio-technical networks at temporal and spatial scales that in the face of disruptions maintain desirable performances or return to them quickly; a system that is adaptable to change, and if the system limits the capacity to adapt to current or future changes, it is rapidly changed and transformed by the resilience feature (Meerow, Newell, & Stults, 2016).
Table 2: Definitions and concepts of resilience in various disciplines
Sciences
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Definitions
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Ecological
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Measurement of the system’s ability to absorb changes; the speed at which a system returns to its original state; the capacity of a system to absorb turbulence and reorganize; the ability of a system to withstand pressure; the amount of turbulence that a system can absorb and remain in the same state.
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Socio-ecological
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Learning to live despite changes and uncertainties; diversity increases the ability to learn from disasters; combining different types of knowledge to learn; creating opportunities for self-organization.
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Social
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The ability of groups or communities to adapt to external tensions and turmoil; the ability of social units to reduce risks; conducting recovery activities to reduce social disruption; the ability to take advantage of opportunities.
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Economics
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The inherent response and adaptation of individuals and communities to hazards enable them to reduce the losses of potential harms resulting from hazards.
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Psychology
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The ability of an individual to walk away and retreat in the face of disasters and accidents; the capacity for successful adaptation; positive performance following prolonged and severe shocks.
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Basic science
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The ability to store the pressure’s energy and elasticity under a load that bends without breaking or deforming; the speed at which a system returns to equilibrium after displacement regardless of the required fluctuation.
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Source: (Rafieian et al., 2011: 23)
Urban resilience is a relatively new concept that still lacks a clear definition (Jabareen, 2012). The definition of urban resilience generally refers to the ability of a city or urban systems to withstand a wide range of shocks and stresses (Agudelo-vero et al., 2012). This shows that urban resilience ensures not only a system of returning to the past state of equilibrium but also the possibility of adapting to changes and further survival of the city in the future (Folke, Carpenter, et al., 2010).
Arefi (2011) argues that different areas of the city show different spectra of resistance to changes. In cities, these changes are often caused by economic, cultural, and technological conditions (Arefi, 2014).
One of the benefits of planning for urban resilience is that there is no need to focus on a specific pattern of urban form or urban development. This flexibility allows for responsiveness and adaptability given the unique circumstances of cities and development plans. This leads to intellectual creativity to think about different ways of achieving resilience without being limited to a specific framework (Turner, 2013).
The Subcommittee on Disaster Reduction (SDR, 2005) describes the characteristics of resilient cities as follows:
- Appropriate and relevant hazards are identified and understood.
- Resilient cities know when danger is imminent.
- People are safe from hazards.
Resilient societies experience minimal disruption in the course of their lives and economies after disasters (Solecki, Leichenko, et al., 2011).
Table 3: Characteristics of resilient cities
No.
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Component
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Concept
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Promoting factors
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Goal
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1
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Stability
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Safe and valid, tolerable, reliable
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The system having security factors and protection against shocks, the ability to change the decision chain in the face of crisis
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Preventing the transmission of damage to other sectors
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2
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Redundancy
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Having adequate excess and precautionary storage capacity
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Having excess capacity in sensitive infrastructures and being equipped with a variety of solutions and strategies to solve a problem
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Maintaining system operation
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3
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Consciousness and prudence
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The ability to adapt and being cautious
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Increasing trust within the system and the ability of the components to self-organize
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Being prepared for adaptation and revival
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4
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Responding to hazards
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The ability of the community to move quickly, the ability to decide for reorganization at a given time in times of crisis
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Effective communication and inclusive participation
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Adaptability to new conditions
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5
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Revival
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Adaptability, correcting the situation, and restoration
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Increasing the capacities and strengthening the strategies, information, and knowledge in implementation of public and business policies, and the ability of decision-makers to update given the changes in environmental conditions, discovering knowledge gaps and then organizing research to fill those gaps
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Returning the system to its normal operation after a crisis
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(McEntire, 2014)
3.3. Dimensions of urban resilience
To measure the resilience of cities against risks such as pandemics, first, the dimensions and components of urban resilience should be recognized.
The ecological resilience perspective has been adopted from a wide range of fields including anthropology, environmental psychology, cultural theory, economics, management, and organizational sociology (Folke, 2006: 255). This model of resilience focuses on the stability of conditions despite changes and unpredictability (King, 2008: 114).
Among the dimensions of resilience, the economic dimension is one of the most important. According to recent topics in engineering and economics, measurement of economic structures is possible through the identification of weaknesses of the economic system to increase economic resilience caused by human and natural disasters (Martinelli et al., 2014: 961). Therefore, economic resilience is evaluated based on the severity and extent of the damage, the capacity or ability to compensate the damages and the ability to return to appropriate employment and income conditions, the amount of household capital and incomes convertible into capital and employment, housing status, access to financial services, insurance, allowances and the ability to revive economic activities of households after an accident. This dimension of resilience increases or reduces economic stability, especially livelihood stability in the community (Rezaei, 2014, 27).
In different studies, different descriptions of the concept of social resilience have been obtained and the definitions of it have been relatively personal and free (Kulig, 2000: 375). But in general, social resilience has been defined as the ability of a social institution (a group or society) to leap backward or respond positively to hardships and disasters (Almedom, 2005: 253).
The concept of organizational resilience is defined as the ability of an institution or organization to adapt to the conditions of the surrounding environment and the ability to create redevelopment capability to absorb and manage environmental changes. Therefore, in the literature on organizational resilience, it is assumed that crises (system disruptions) occur in the natural course of an organization. Here, the important thing is organizational readiness in terms of strategy, operations, and concentrated structure (Ayling, 2009: 84).
A resilient city is a stable network of physical systems and human communities. Physical systems are the environmental and built-up components of a city, including roads, buildings, infrastructures, communication facilities, soil, geographical features, and the like. In general, physical systems act as the body, the bones, and the arteries of a city. In the event of an accident, physical systems must be able to survive and function in critical conditions (Godschalk, 2003: 136).
3.4. Resilience and pandemics
At the times of pandemics, there is a need for more urban resilience than the strategic resilience plan. As mentioned earlier, when pandemics occur the conditions are indescribable and exclusive responses are required. This became apparent some years ago when we developed the first resilient city tool (Siemens, Arup, and RPA, 2013).
Through various studies on resilient cities and urban resilience measures, we can examine a wide range of direct impacts on health, emergency medical services, communities, infrastructures, economics and businesses, reliability, production systems, social welfare, and quality of life. Since much of the city’s structure is deteriorating rapidly, we must ensure that the city is sufficiently prepared to manage the situation before it can make progress (Cheshmehzangi, 2020: 8).
For the measures to be effective, urban resilience requires pioneering thinking. Besides, there is certainly a need to support guidelines and frameworks (Ihekweazu, et al., 2010).
To date, there is little specific literature on urban resilience during pandemics. On the other hand, there are general examples of practical measures, frameworks, tools, and guidelines that enable us to support the cities in need. In practice, however, urban officials often need to make decisions quickly and accurately. These decisions must be specific in content and address cultural factors, social needs, and economic concerns about that particular city or place. This process is so effective that it can cause significant change and disruption in any direction. Any decision must be made carefully before it is made available to the public, otherwise, it can turn into various media games from social media to international media. They can make fake news, increase anxiety and fear, and simply create pandemonium (Cheshmehzangi, 2020: 9).
At the time of pandemics, many public health issues require a new (or modified) perspective. Hence, when pandemics occur in cities and urban communities, vulnerabilities are much higher. Undoubtedly, resilience is necessary for every event and in every society. Most importantly, we also individually and socially, as a part of society must acquire resilience skills. However, the likelihood of failures in skills is high, and reconsideration and regretting from these decisions and skills can take much time and inhibit progress, and interrupt the recovery at any time (Cheshmehzangi, 2020: 9).
In general, urban resilience should be realized as the backbone of how cities are managed effectively and profitably, especially in the event of pandemics. There is little preparation (which does not include limited services, equipment, and facilities) before the actual outbreak begins. So, most tasks are not necessarily related to preparedness but are immediate and strategic responses that must be developed, outlined, and implemented during pandemics. This is just why at times of pandemics like some catastrophic events vulnerabilities are so high and cities and communities are at a dangerous level of risk (Cheshmehzangi, 2020: 9).
WHO (2019: 15) indicates in its reports that, while guidance in the management of pandemics and responding to outbreaks is clear, but the health sector also has a critical role in preventing and minimizing health consequences in emergencies due to natural, technological and social hazards. In addition to this report, it is important to note that from the perspective of urban management, different sectors should experience the same situation; other sectors related to such incidents intend to respond quickly and appropriately to the emergencies and disruptions resulting from these special events.
In other words, the city as a whole becomes a creature that needs to deal with emergencies at several different levels and sectors. By having a resilience plan (for example, in any action-based performance), the city can act more effectively in managing specific events and their negative effects on society (Cheshmehzangi, 2020: 10).
Hence, it is suggested to strengthen urban resilience where we can and where it seems to be possible in certain circumstances (e.g. economic capacities, capabilities, economic background, social issues, etc.). With such a planning approach, we can accelerate the processes of controlling and recovering from pandemics_ that is, better management of the spread of the disease and preventing it from turning from an emergency to a disaster (Cheshmehzangi, 2020: 10).
Finally, what needs to be considered is the method of preparation and response in a process. This requires a framework that can be effective in the existing changing situation at the time of pandemics. Therefore, a fundamental action with responsibility by government officials (from several departments), emergency units and emergency medical services, and other related stakeholders of the public sector, private bodies, non-governmental organizations, NGOs, community groups and the public is essential. This situation creates new management and operational ecosystem that requires resilience measures and adaptive capacities (Cheshmehzangi, 2020: 10).
These factors, in addition to having adequate planning measures, require a tangible resilience capacity to be able to effect quickly, prepare, and respond to situations in the best possible way (Cheshmehzangi, 2020: 10).
3.5. Cities at the time of pandemics
At all stages of pandemics, cities can suffer greatly and society may need to endure some of these negative effects for some time. However, from a positive perspective, new opportunities have arisen to strengthen urban resilience and urban management (Hrudey et al., 2002).
Besides, it is clear that during pandemics, we are faced with a wide range of vulnerabilities, as well as a wide range of affected local groups and individuals who can be even more vulnerable than other local groups and individuals. In most pandemics, depending on their mortality rate and the quality of their response to control and treatment measures, we can identify three distinct categories of vulnerable/local groups that may suffer the most:
- People who are unaware of the conditions and, for any reason, do not know may be infected or may have the disease/virus. Hence, their delayed response or action at the latest stages may lead to the progression of the disease in their body.
- Those vulnerable sections of the society who are less resistant to diseases/ viruses/ infections, including the elderly, those with previous health conditions, or those prone to high health risks.
- Those communities, cities, and even countries that lack health infrastructures and poorer resilience, or those with limited resources and insufficient equipment, emergency units, diagnostic and confirmation tools, medical personnel, and related equipment (Cheshmehzangi, 2020: 32).
The above-mentioned vulnerable groups represent a wide range of groups, from individuals to larger scales of cities or countries (or their clusters). Hence, during pandemics, the alert level rises to a higher level if it spreads or concentrates in poorer countries or areas with minimal health infrastructures/ systems and many other related factors that indicate a more vulnerable location. Therefore, we must consider vulnerable groups and individuals as the first point of our resistance planning (Cheshmehzangi, 2020: 32).
3.6. Step-by-step perspective of cities
It is important to summarize how cities respond in the event of pandemics. It may seem that cities are operating normally and without any disruption or unexpected disruption. After searching for more information and using the official announcements that are made for pandemics, we finally find out that the performance of cities has changed a little. Usually, there are only minor effects. With the initial symptoms, we can see few people in public places, outdoors, shopping malls, and crowded areas of the city. As this stage progresses to a more alarming stage in the response stage, other sectors are also affected. The health care system and Emergency Medical Services (EMS) become more vigilant, and operational changes in cities increase with a higher speed. The public sector is affected the most because many public services gradually reduce their operations or may temporarily stop their tasks. It seems that in the use of public places, transportation in large-scale places, public transportation, and other public facilities have decreased further. In the next stage, namely the “transition phase”, depending on the severity and scale of the pandemic, cities gradually prevent secondary operations. Hospitals and health clinics may become important points. So, they need more support to prevent the spread of the disease in those critical points. At this stage, cities will face major problems as most businesses, industries, and retail units may stop (or you may be asked to stop). If this happens, apart from the existing effects on society, its effects on the economy will also be more understandable. This will lead to more system failures as cities are facing more disruptions in their functions. At this stage, economic resilience and economic management are very significant for many critical infrastructures and key institutions under pressure. The economic foundation of cities suffers while the community worries about the rapid increase in cases and the mortality rate. At this stage, it is not necessary to close the city, but it may seem necessary if the response rate is not very fast in the early stages. This closing method can be partial to prevent negative effects on more parts. Eventually, the situation should become more stable, and it may end at this stage or peak at a later stage (Cheshmehzangi, 2020: 32-33).
The two-way “transition” phase usually begins with a moment of pause. This is a critical time for any city, as progress may change the direction. The pandemic could get worse, and this may cause the most damage to the city, as it can stop all operations and only health institutions and EMS can work. By stopping transportation, food systems and other industries become very vulnerable. If in the transition stage the pandemic has shown signs of improvement, then urban activities can begin slowly at the end of this stage. This process is gradually shifting so that the city slowly moves from an alert/emergency to a safer stage of improvement. In the transition phase, if the situation worsens, the pandemic can also change to a catastrophic state with higher risks than anticipated in the response phase. If this happens, the situation needs more support at various governmental levels and it may turn into a completely closed condition. If it did not happen sooner, this means significant impacts on almost all primary and secondary parts of the city. However, if the situation starts to improve in a stable pattern, the situation will approach the next stage of reduced pandemic (Cheshmehzangi, 2020: 33).
In the “recovery phase”, cities must adopt and implement the maximum level of monitoring and control. For early inhibition, all operations must be stopped or monitored thoroughly and carefully. Cities should not take more risks and can compensate for more vulnerability. Recovery should succeed through full control of the pandemic. Any defect at this stage can potentially prolong the situation and intensify its prevalence, which will ultimately put more pressure on city officials and the entire city operations. After that, it becomes more difficult to maintain the adequate performance of various entities/ services. So, it is important to experience a temporary problem rather than long-term troubles. Once a stable state is established (after a certain period), then the operation may start gradually from the primary entities/ services to the secondary ones. This gradual change before achieving recovery must be carefully managed and the conditions must be under complete control. At this stage, the city must strengthen its health systems to ensure increased treatment opportunities and then support the overall process of treatment and recovery. When this happens, the situation gradually progresses toward full recovery of the pandemic. The path to this must be paved through high security, high supervision, a high level of risk management, and high resistance to any unexpected changes (Cheshmehzangi, 2020: 33-34).
With the success in the recovery phase, the community will begin to relax more. Finally, it is transferred to the final stage of “post-recovery”. This occurs when regular operations of various departments, services, and extensive systems are visible. It is important that all progress can be seen as much as possible. Such an approach improves the sense of distress in the community and assures businesses and industries to plan for their regular activities. At this stage, cohesion is crucial in every aspect and all sectors, because a system in a healthier ecosystem of urban resilience and management can help another. Disorders are expected to be minimized during this stage, and the community needs the highest level of support to ensure initial recovery. At this stage, more public-oriented and community-oriented performance should shape and revive the overall operations of the city. Careful monitoring should remain in place to prevent any unexpected problems. By doing this, we will be able to return all departments to regular operations and maintain the conditions of all systems and services to their original regular patterns. In the last stage after the recovery, the city must resume its flexibility and maintain or improve its main institutions. Finally, the most important thing is the development of a “responsive urban management” (Cheshmehzangi, 2020: 34).
3.7. Progress through responsive urban management
In a broader sense, there are many theories about resilience and its applications (Carlson et al., 2012; Barrett and Constas, 2014).
But there is a significant difference between the theoretical aspects of resilience and how it develops in action planning (Coaffee, 2013; Coaffee and Lee, 2016; Cheshmehzangi, 2020a).
Through a better understanding of urban resilience (including a general overview of actions, applications, and practices) and multi-sector urban management, a program can be proposed for better responding to and preparedness for disasters and pandemics. From different urban examples, different tools, and different frameworks we learn how to address resilience and urban management from different perspectives or in different situations. Studying what can be done is not important alone, but how to do them in practice should also be studied (Cheshmehzangi, 2020: 34). The recent unpleasant pandemic of Covid-19 has inspired us to understand resilience from various perspectives, as most of these perspectives are related to the critical state of the pandemic. Most importantly, it is clear that resilience is a key, and city management is the ultimate answer to many functions (Cheshmehzangi, 2020: 35).
Resilience is scenario-based, but it is essential for the city, and how to get out of troubles, including pandemics, is one of those scenarios. Therefore, it is important to note that urban operations cannot be stopped for a long time and cities cannot be neglected. The more we understand how cities can cope with such events, the more we can improve their resilience and support city management (Cheshmehzangi, 2020: 35).
3.8. Conclusion of theory
Resilience is a concept that is fundamentally concerned with how a system, society, and individual face disruption and changes (Mitchel. T., Katie. H., 2012). Urban resilience is defined as “the capacity of damaged communities or ecosystems to digest and repair negative effects” (Birkmann, Cardona, et al., 2013) because today, urban spaces can best play the role of centers of collective life (Cheraghi et al., 2013: 5).
Urban resilience has four main dimensions: 1) Economic: the response and adaptation of individuals and communities so that they can reduce the potential damages caused by accidents; 2) Social: it is obtained from the difference between social capacities in reacting positively, adapting to changes, and maintaining adaptive behavior and recovering from accidents; 3) Physical: an examination of physical and infrastructure systems such as pipelines and roads as well as their dependence on other infrastructures; 4) Institutional-managerial: it contains features related to risk reduction, planning and experiences of previous accidents and through the capacity of communities to reduce risk, the employment of local people is affected in reducing risk (Maleki et al., 2018: 7).
Urban resilience tools and measures are essential to respond to the problems and challenges_ that we anticipate and do not anticipate. Pandemics appear to be an example of specific events that can be harmful in different ways and can increase the burden of managing the entire city. In such cases, this widespread vulnerability affects multiple functions of cities. The prevalence of any disease indicates the uncertain situation of the city. This is unhealthy for the government, institutions, economy, health, and most importantly, the community (Cheshmehzangi, 2020: 9).