This section uses the framework (12) to first examine PHN intentions for addressing health inequity, then looks at which equity issues PHNs focused on. We then examine PHNs’ actions to address health inequity, and factors that influence equity-oriented planning.
Equity intentions and conceptions
Intentions to improve equity were common in PHNs’ planning documents − 22 of the 31 PHNs (71%) stated goals for addressing health inequity in their region. There were also hundreds of statements of more specific equity-oriented objectives and strategies in 26 of the 31 PHNs’ planning documents (84%).
Intentions to reduce health inequities were also frequent in PHN interviews:
“the board is not involved in saying, “commission organisation X to do Y”, we’re involved in saying, “We want to make a difference in inequalities in these areas and your job now is to go away and design services and commission services to address that”” (Board, Metro South, 2018)
In contrast to widespread good intentions, some PHN documents showed limited understanding of the complex, systemic relationships between socio-economic disadvantage and health, instead ascribing poor health to deficits in individuals’ attitudes, knowledge and skills, or unhealthy ‘choices’, frequently framed using the term ‘health literacy’.
“The aim of this activity is to address health disparities through improved access to information, resources and skills … Improved health literacy enables people to make informed choices in regards to their health and supports the application of skills and knowledge to act on understanding.” (activity work plan)
In several PHNs, behavioural strategies were framed as aiming to “activate” or “mobilise” patients to change their behaviour, implying an attitude deficit.
Collection of health equity information
We found that PHNs collate evidence on health inequities to varying extents. References to equity issues were much more frequent in needs assessments than other documents (Fig. 2), suggesting that identification of equity issues is more common than action.
Figure 2: Equity issues in Primary Health Network documents, by document type (count)
(Fig. 2 here)
Figure 2 also illustrates the prominence of certain equity issues within PHN public documents. PHNs’ primary focus regarding inequity concerns people who experience disadvantage - predominantly First Nations people and people from culturally and linguistically diverse communities. Access to clinical services was a somewhat prominent equity issue in all document types.
There was greater focus on social determinants of health in needs assessments than in the other two types of documents. This suggests that while there is much acknowledgement and examination of the social determinants of health in identifying population health needs, there is little action on these.
Other equity themes such as quality of care, health outcomes, health literacy and general acknowledgement of inequity were sporadically discussed in the documents.
Primary Health Network activities to address inequity
We analysed PHN activity work plans using the PHCO equity actions framework (12). Table 2 shows our focussed analysis of the five case study PHNs, identifying a range of actions that can address inequity.
Table 2
Counts of case study Primary Health Network planned activities that are equity-oriented
Equity-oriented activities | Plan and Enact Effective Strategies to Address Inequities: Orient local PHC services towards health equity: | Plan and Enact Effective Strategies to Address Inequities: Address determinants of local health inequities | |
| Strategies addressing equity of access to local PHC services | Strategies addressing equity in quality of care | Strategies addressing equity in access to and quality of PHC services | Strategies supporting access to other health care and social services | Equity-sensitive health promotion targeting individual behaviour | Intersectoral collaborations to act on local inequities in living and working conditions | Contributions to broader advocacy on social, political, and cultural determinants of health | Activities not evidently equity-oriented |
Metro North | 3 | 1 | 2 | 1 | ? | | | 8 |
Metro South | 2 | | 1 | | | | | 11 |
Rural North | 3 | | 1 | | ? | | | 5 |
Remote | 2 | | 1 | | | | | 5 |
Rural South | 4 | 3 | 1 | | ? | | | 6 |
Examples | Outreach allied health care to vulnerable children (Metro North) - - - - - - - - - - - - - PHC services in rural/remote areas (Remote, Rural North, Rural South) - - - - - - - - - - - - - Immunisation for newly arrived refugees | Community of practice and provider support to integrate care of heart failure patients in identified areas (Rural South) | Care coordination services for people with complex needs, including dedicated component for Aboriginal and Torres Strait Islander people (Rural North) - - - - - - - - - - - - - Cross sectoral collaboration addressing child health needs in sub-region with high rates of social disadvantage (Metro North) | PHC and other social support services for Aboriginal and Torres Strait Islander people (Metro North) | (Behavioural interventions identified, but insufficient detail to determine if equity-sensitive) - - - - - - - - - - - - - Weight management and lifestyle education delivered via general practice in selected locations with high obesity rates (Rural North) - - - - - - - - - - - - - Quality use of medicines initiative, in selected locations, targeting providers and community (Rural South) | | | HealthPathways – information for clinicians on local health referral pathways (all PHNs, although Remote PHN outlined special consideration for health needs of Aboriginal and Torres Strait Islander people) - - - - - - - - - - - - - Provider support in digital health initiatives (Rural South, Rural North, Remote) |
(Table 2 here)
Actions to orient local primary health care services towards health equity
The most common approaches planned by the five PHNs were associated with improving access to clinical services and quality of care, although clearly stated objectives to distinguish between access and/or quality aims were infrequent.
Few activities aimed to facilitate access to other health and social services. An exception was one PHN’s services for refugees that included general practice and linkage with other social services.
Health promotion targeting individual behaviour
Behaviour change strategies were moderately common in PHN activity work plans overall. Some such strategies overlapped with the objective of increasing access to PHC services, for example an information campaign to promote PHC service options as alternatives to hospital presentation.
Around half of the behavioural health promotion strategies identified in PHNs appeared to have a clear equity objective, in that they focussed on particular community groups or subregions. Other than such targeting, it was generally not possible to determine whether the intervention was equity-sensitive.
As discussed above, behaviour change strategies were frequently framed as addressing individuals’ knowledge, behaviour and attitude deficits. Only a couple recognised an underlying reason for the need. For example, bilingual community educators to provide health information to refugees.
‘Upstream’ health promotion and social determinants of health actions
Our analysis found very few activities that involved ‘upstream’, intersectoral action on living and working conditions to address the causes of health inequity. The few examples tended to include PHN participation in a broad network of multi-sectoral stakeholders, or activities with a narrow focus and not necessarily equity-oriented. For example: working with local government or transport agencies to promote active transport; or working with Alzheimer’s Australia to implement ‘dementia friendly environments’. Only one activity approximated broader advocacy, although it was focussed on influencing national primary care policy rather than upstream determinants of health.
Our analysis has shown that the strategies and actions planned by PHNs focus on individualistic clinical services and behaviour change initiatives, and fall short of employing a comprehensive PHC approach that would address health inequity more effectively.
Influences on equity-orientation in primary health care planning
Through our PHN interviews we identified numerous factors that enable or hinder equity orientation in planning. These include:
Stakeholder engagement
Numerous interviewees in all five PHNs recognized that connection with relevant actors greatly enabled equity-oriented planning, drawing on their experience and knowledge to inform planning decisions and program design. This could take many different forms, including: robust and respectful community engagement relationships; representatives from communities experiencing disadvantage on advisory committees; connection with service providers with clinical experience in communities experiencing disadvantage; and board members from First Nations healthcare peak bodies.
Achieving appropriate representation was identified as challenging by two PHNs. An interviewee from another PHN expressed concern at a lack of connection with people who experience disadvantage.
Planning process mechanisms to consider equity
While there were strong indications of organisational culture and leadership which supported equity-oriented planning, our analysis showed that systematic mechanisms to consider equity in planning (such as criteria) were rare. Instead, consideration of equity was frequently framed as a ‘lens’ through which decisions were considered.
Of the 30 internal documents analysed, 11 made no reference to equity considerations and nine included general rhetoric about equity, such as reiterating organisational goals or values. Only one PHN had clearly documented prompts for equity consideration in program planning, in relation to considering the impact of a program on First Nations people. A few documents included mechanisms for guiding commissioning decisions (such as preferencing Aboriginal Community Controlled Health Organisations for First Nations peoples’ health services), rather than planning and design decisions.
Other influences on equity-oriented planning
The strongest influence which hinders equity-orientation, is the tight constraint imposed by the federal government, which narrows the scope of activity that PHNs can plan.
“we have the ability to identify gaps in equity, but we have a very limited ability to address them.” (Board, Remote, 2016)
Many interviewees noted that these limitations reflected the individualistic ideology of the then conservative government together with a selective, clinically-focussed interpretation of PHC. PHNs’ limited autonomy was seen to contrast with the idea of “locally relevant” planning and decision-making espoused by the Department of Health (16).
The tight timeframes imposed on PHNs were also seen to hinder their ability to conduct robust evidence-informed, equity-oriented planning, and ensure culturally safe practices:
“the timelines that PHNs are being asked to respond are utterly ridiculous. Utterly, utterly ridiculous and in some ways, I would consider it disrespectful. Disrespectful to the organisations and but also the community.” (Staff, Remote, 2016)
In contrast, many interviewees stressed the enabling force of values, leadership and organisational culture endorsing health equity, which was evident in all five case study PHNs.
“[Equity] is a very very strongly held value and really affects a lot of the conversations that we have at the board level” (Board, Remote, 2018)
There were clear indications from all PHNs of altruistic intentions and desire to “make a difference” (11 interviewees) indicating a strong equity culture within PHNs. There was however evidence of tension between the equity-conscious ideology of PHNs, and the priorities of federal or state/territory governments.
The need for good evidence in enabling equity-oriented planning was a strong theme in interviews. The tangible benefits of analysing and using high quality data to identify variation between different population groups were cited frequently. The ability to use an evidence-informed population health approach and commissioning levers to help address the inequitable maldistribution of health services was particularly noted.