The present study aimed to design and psychometrically evaluate the COVID-19 social stigma questionnaire in nurses. The final questionnaire was extracted in the form of 20 items and three dimensions, including social well-being, rejection, and psychological tension. The evidence showed acceptable validity and reliability for the questionnaire. The first dimension of the questionnaire was social well-being. The nurses stated that they valued themselves despite social stigma and were proud of themselves for working as nurses at COVID-19 wards. Consistent with our results, Qurbani and Shali claimed that appreciation and encouragement were people’s reactions in dealing with the treatment group during the pandemic (28). Social support is an effective facilitator for psychological well-being in stressful situations. In addition, understanding the social and psychological support received from the family leads to a deep sense of value and gratitude (29). Mostafa et al. (2021) adapted the SARS stigma scale to psychometrically evaluate a 16-item scale for the COVID-19 stigma among Egyptian doctors. This tool comprised three factors, namely personal stigma (8 items), disclosure and public attitude concerns (5 items), and negative experiences (3 items) (21). In the dimension of disclosure and public attitude concerns in this tool, healthcare workers considered it wrong to tell others about their jobs and expressed regret. In contrast, in the questionnaire of the present study, it is stated in some items of the social well-being dimension: “Working in the COVID-19 ward made me known as a brave person in the eyes of companions”, “Patients appreciate us as nurses in the COVID ward”, and “the good attitude of colleagues motivates me to work”. This difference could be because the two studies were conducted in two different societies with various cultures. Besides, the current study focused on the attitudes of patients, family, friends, and colleagues. This difference may be explained by a highlighted emphasis on family values, cultural characteristics of the Asian region, and a strong sense of responsibility unique to healthcare workers (30). Moreover, some of the items in this dimension of the present questionnaire are similar to those of Mostafa et al. (2021), e.g., “some people avoid me when they know that I am a health care worker” or “people are afraid of me because I am a healthcare worker” (21). In Kasiani-Miranda’s questionnaire, some items are: “When I see news and stories about COVID-19 on TV, press, or social media, I get nervous or anxious” (31, 32). Given the current coverage of social networks, mass media, and instant global communication via the Internet, the stigmatization phenomena promoted by these networks during the COVID-19 pandemic can be more considerable, even in populations with academic health education. The assessment of stigma levels between the general population and healthcare personnel indicated very similar percentages of stigmatization expressed by both populations regarding this aspect. In this respect, 43.4% and 42.9% stigma levels were determined in the general population and healthcare workers, respectively. Therefore, “infodemic” becomes a necessary and relevant factor. The phenomenon of COVID-19-associated stigma needs to be studied in more detail to determine its effects on different populations, including those of healthcare workers (33). Moreover, our findings showed that mass media played an effective role in raising people’s level of knowledge and good attitudes toward nurses. This difference may result from different methods employed in studies in different research environments.
Rejection was the second dimension of the current questionnaire. From the nurses’ viewpoints, the fear of infection and being a carrier caused other people (family, friends, neighbors, and colleagues working in other wards) to avoid and stigmatize them as COVID-19 carriers. Theoretically, the feeling of fear and the perceived risks of the pandemic are directly associated with the transmission speed and the death rate (34). People with high fear or perceived risk of the COVID-19 pandemic can react irrationally and create and prolong the stigma associated with COVID-19 infection (20). The Kasiani-Miranda instrument, which measures COVID-19-related stigma and fear, refers to the social isolation of people working in health services who are in contact with COVID-19 patients. The mentioned instrument also contains an item titled “I am afraid of being infected by health personnel I meet in public transport, on the street, or at home”. This result suggests a correlation between a high level of fear of disease and stigmatizing attitudes toward health workers. These items correspond to some items in the present study, indicating the avoidance of nurses’ families and friends.
The third dimension of the questionnaire denoted the nurses’ mental tensions. The items in this dimension of the questionnaire indicate that nurses experience tensions as feelings of discomfort, depression, fear, anger, irritation, loneliness, and humiliation due to the COVID-19-related stigma and distancing from other close people. These findings are consistent with those of studies conducted based on people’s real experiences in different countries. They found that COVID-19-related stigma was associated with factors such as fear caused by infection or quarantine, supernatural or religious beliefs, and self-shame or self-blame for contracting the disease.
Healthcare workers experienced the stigma associated with caring for COVID-19 patients. They were victims of the experiences of discrimination, such as forbidding them to enter their homes, verbal abuse, rumors against them, and social worthlessness (35). According to the results of the Kasiani-Miranda questionnaire, people consider contracting COVID-19 shameful and a divine punishment (31). Previous studies reported negative impacts of the fear associated with stigma and discrimination on the general health of patients with chronic diseases, such as mental illnesses, AIDS, tuberculosis, leprosy, and epilepsy (36–38). The stigmatization of health workers is associated with their psychophysical health. The COVID-19-related stigma, experienced at high levels by healthcare workers, causes fear, anxiety, negative attitudes, ignoring behavior and rejection, and psychological discomfort, which can negatively affect their performance (39). In a tool designed by Tsukuda et al. (2022), healthcare workers expressed their worries and anxiety about disclosing their workplace. They felt guilty and filthy because of their close contact with patients (40). These items correspond to some items of the present study in which nurses were afraid of infecting others with the COVID-19 virus. In the present study, however, the nurses did not state that they felt filthy and guilty after contacting the patients; this difference may result from the different populations.
The prevention of stigma depends on controlling or treating coronavirus, increasing knowledge about the disease, countering the tendencies of those stigmatizing others, and supporting stigmatized people through emotional support and social policies (41). This intricate task warrants an interdisciplinary and multi-level approach that can be well achieved through working in scientific networks (42). The data collected during the assessment of stigmatization situations are the first input to direct the development of informed intervention strategies. These data describe the magnitude of the phenomenon and related variables in each specific cultural context (42).
A limitation of the current research is that it was conducted in Iran, and the data were collected in cultural contexts appropriate to this country. Therefore, the results cannot be generalized to other societies, and the tool should be evaluated and validated in other countries.