The results from this study showed that the need for follow-up visits in general practice after consulting a neurological specialist for headache was similar between groups of patients randomized to video- and face-to-face consultations. Hence, about 60% of the patients visited GP´s for follow-up within one year for headache problems. Use of video consultations for headache by specialist may be seen as a good alternative in terms of organization of headache treatment in the population.
Patients with neurological disorders including headache and other pain conditions are well treated with telemedicine [2, 5, 13]. Also from a specialist point of view, headache and follow-up consultations were reported to be well suited for telemedicine [17]. A multicenter RCT study found diagnostic accuracy to be favorable in 212 migraine patients via an online system [4]. Furthermore, RCT-studies have recently demonstrated good outcome for patients with headache treated via telemedicine at specialist [3]. This include dimensions such as treatment efficacy, patient satisfaction, safety, and feasibility, but there has so far been little focus on headache management in general practice after specialist consultation. A secondary analysis of a RCT-study in new neurological referred outpatients showed that patients consulted by telemedicine (n = 86) had non-significantly more often a neurological review appointment than those consulted face-to-face (n = 82) (29% vs. 22%) [2]. Although this study included a heterogenic group of neurologic patients with a different outcome measure, this finding conforms with the present one in respect to follow-up activity since follow-up consultation rates at GP and neurologist were similar between the two study groups.
Although the two study groups in the present study were equal in many aspects, less than 40% were satisfied with follow-up consultations in general practice in any group. Reasons for that are not answered in the present study and is from the literature incompletely understood. Misdiagnosis, undertreatment and variable access to headache specialists are reported findings to consider, however [18, 27]. Thus, rural areas being less supported by specialist services may motivate use of digital health technology as an alternative consultation form [28]. The best headache care in 10 European countries was graded as followed: treatment at specialist > treatment by GP > self-medication [16]. This corresponds with the present findings and may indicate need for better education. Furthermore, variation in referral practice from GP´s to specialist in relation to availability to specialist for headache patients, and effect of patient behavior and GP management are largely unexplained and should be addressed [6, 21]. Hence, headache patients referred to specialist, consulted GP more often and were more concerned about their headache than the non-referred without necessarily having more serious headaches. Furthermore, negative expectations about headache consequences may influence upon the time course of the disease [12, 24]. Consequently, more RCT studies are needed.
Since this study compares different consultation forms and not specific treatment options, important RCT characteristics like placebo group and blinding are difficult to obtain. Use of questionnaire for endpoint assessment, lack of interim analyses comparing additional clinical information between the groups and limited follow-up period are other questionable aspects. Contrary, the RCT design and consecutively inclusion of patients from general practice with few dropouts during the trial course are features that strengthen internal respectively external validity of the study. Also, the risk of response-bias is reduced by the RCT-design and the insignificant difference in one-year response between the groups. In-hospital consultations may provide similar group conditions but makes the study less comparable to clinical practice, however.