Teachers’ Self-efficacy
The concept of self-efficacy was first presented by Bandura in his seminal work Self-efficacy: A Comprehensive Theory of Behavioral Change, a notion that profoundly influenced psychology and expanded into the fields of organizational behavior and education. This prompted researchers to recognize the importance of examining self-efficacy within distinct domains. In education, the theory of self-efficacy found its practical application in the form of teacher self-efficacy. Scholars have provided varied definitions for teacher self-efficacy. Hoover's definition of teacher self-efficacy concerns the belief in teachers' competency and professional knowledge to positively impact and support students [2]. Tschanen-Moran characterized it as the confidence teachers hold in orchestrating and executing specific instructional tasks in particular scenarios [3]. Both definitions frame teacher self-efficacy within the affective domain. Zhang (2010) perceived self-efficacy as an individual's subjective assessment of their capability and job performance in a specific profession [4]. In the realm of education, Yu et al. (2000) depicted teaching efficacy as teachers' acknowledgement and belief in their capacity to effectively execute teaching duties and accomplish instructional goals [5]. Zhan (2005) considers it as a perception and belief involving teachers' confidence in fostering students' learning [6]. Despite variations in terminologies, these definitions converge on the fundamental idea of teachers' self-evaluation of their abilities, which is subject to modification based on personal growth and external conditions.
The Utility of Teachers' Self-efficacy
Teachers' self-efficacy has a significant influence on students' academic attitudes and their scholastic achievements. Findings from a study utilizing the teaching efficacy scale by Gibson and Dembo indicate a noteworthy positive correlation between teachers' self-efficacy and students' academic progress. Woolfolk and Hoy discovered that teachers' self-efficacy directly impacts students' perception of their school and various subjects, ultimately affecting their overall academic performance [7]. Furthermore, the sense of self-efficacy in teachers determines their mindset when encountering hurdles. A study conducted by Guskey reveals that teachers with heightened self-efficacy exhibit greater openness to reforms, enhanced work zeal, improved self-assurance, and increased productivity [8]. Teachers' self-efficacy also governs their resolve to continue in the teaching profession, as shown by Peter's research on 1,065 educators from the United States and Canada which established a correlation between variations in teacher efficacy across multiple dimensions and teacher turnover rates [9].
In the sphere of Chinese research on teacher self-efficacy, various viewpoints have been presented by scholars. Firstly, teachers' self-efficacy has a significant bearing on their pedagogical capabilities and behaviours. Su Lin's research, targeting rural middle school educators, concluded that teaching beliefs and perceptions of teachers positively affect their verbal communication, interpretation of teaching materials, interaction with students, and stress management abilities [10]. Secondly, the self-efficacy of teachers has implications for their job satisfaction and happiness. A study by Zhang Ping revealed a meaningful positive association between teacher efficacy and job contentment, and Cui Rongbao's research found that personal teaching efficacy has a positive effect on teacher happiness [11]. Thirdly, enhancing teachers' self-efficacy is a critical avenue for their professional advancement. Cai Yonghong proposed that teachers' self-efficacy fuels their enthusiasm for work, with those possessing high self-efficacy being more actively involved in educational reforms and more focused on personal professional growth. In contrast, teachers with diminished self-efficacy find it challenging to adapt to various reforms, thus hampering their professional progress [12]. Wang Jing and Zhang Mingkai's viewpoint accentuated the symbiotic relationship between teachers' teaching efficacy and professional development, asserting that teaching efficacy propels professional growth, which in turn reciprocally influences teaching efficacy [13].
The Influencing Factors of Teachers' Self-efficacy
The impact of various factors on teachers' self-efficacy has been thoroughly investigated by researchers, considering elements such as school environment, personal attributes of teachers, professional development factors, and demographic characteristics. When it comes to school-related factors, a correlation between an encouraging school organization climate and increased teachers' self-efficacy is evident, as demonstrated in a survey conducted by Susan and Siobhan [14]. Li Jiajia discovered that the establishment of a positive school spirit can foster self-efficacy [15]. Ramazan and Hanifi noted a substantial effect of leadership behavior, particularly exhibited by school principals, on both individual and collective efficacy of teachers [16]. Work conducted by Zheng Xin and others underscores the beneficial influence of principals' leadership in teaching on the self-efficacy related to teaching strategies, classroom management, and student participation [17].
Turning to professional development factors, Julia's research highlights the crucial role of such experiences in enhancing self-efficacy [18]. The association between thorough teacher training programs and amplified teacher efficacy has been consistently echoed in scholarly work (for example, Kazempour & Sadler, 2015; Tuchmen & Isaacs, 2011). The interplay between gender and self-efficacy has also been explored, with Rana's study suggesting higher efficacy in teaching strategies and student engagement for female teachers in Attok, Pakistan [19]. On the contrary, Lysinge's investigation into trainee teachers found no notable differences in self-efficacy across genders [20]. Hongbiao's research, framed within Grandey's model of emotional labor, highlighted the positive impact of authentic emotional expressions on self-efficacy, thus advocating for judicious handling of emotional labor among teachers [21].
Research conducted by Yin Chengwei indicated disparities in teaching efficacy related to age among rural teachers, while educational background did not exhibit a significant influence [22]. Qi Xueping and Zhu Lijia discovered that emotional intelligence has a direct impact on teaching efficacy, with emotional labor serving as a mediator [23]. Liu Xiaoxian's study in rural primary and secondary schools observed no significant differences in teaching efficacy between genders, although both teaching experience and teacher personality were identified as significant predictors of efficacy [24].
Educational Satisfaction
American scholar Dardozo first introduced the concept of "satisfaction", sparking a multitude of investigations concerning customer satisfaction within the marketing realm [25]. Since the 1960s, an extensive exploration of the theory of customer satisfaction has been undertaken by researchers, broadening its reach to various fields, inclusive of education. There exist two classifications of educational satisfaction evaluation indices: developmental and institutional. Developmental educational satisfaction pertains to scales developed by organizations, such as the NSSE assessment initiative by Indiana University's Institute of Education [26]. Conversely, institutional educational satisfaction involves evaluation systems primarily led by governmental bodies. This includes in-house satisfaction assessments, as demonstrated by the executive president of the UK's Limerick University, and external satisfaction evaluations that encapsulate diverse aspects of student life, study, and interaction, as seen in the National Student Survey (NSS) [27].
Chinese researchers have designed educational satisfaction evaluation index systems by drawing upon foreign research findings and a variety of theoretical frameworks. Zhao Xueqin, for example, devised an evaluation index system that incorporates governmental responsibility, school administration, teaching personnel, and educational outcomes [28]. Zhao Lijuan performed reliability, validity, and correlation analysis on initial indicators sourced from preliminary surveys, yielding four primary indicators (governmental responsibility, school administration, teacher cohort, and educational outcomes) and 33 secondary detailed indicators [29]. Scholars such as Li Shuohao, Geng Lele, Fu Yangli, and Sun Yan endorse evaluation indices covering education policy and structure, educational quality, educational process, educational equity, educational expenses, and the overall education system [16]. The segmentation of the evaluation index system signifies a horizontal proliferation, abstracting educational indices from facets of educational praxis and incorporating dominant societal concerns, thereby mirroring contemporary traits [30].
Influencing Factors of Educational Satisfaction
The impact of various elements on educational contentment has been the focus of academic investigations. Preliminary studies have explored factors such as family registration, parental academic achievement, profession, and income. For instance, Hu Ping and Qin Huimin have underscored the parents' educational attainment and social class as pivotal influencers on educational contentment [31]. Employing latent category analysis, Zhang Na, Wang Yue, and Xu Zhixing have studied the implications of familial socioeconomic status on parents' satisfaction with education [32]. In addition to the above, the role of school-oriented factors in molding educational satisfaction has been emphasized by scholars. He Yong and Wang Xiuqin have identified myriad aspects, including the moral character of teachers, the ethical framework of the educational establishment, the institution's culture, government-handled education's capricious fee structure, school selection, educational policies, solutions for migrant children's education, the entrance selection mechanism, and the transition from rural junior high schools, which considerably influence parental satisfaction [33]. The government's assessment criteria for educational quality were also revealed to affect educational satisfaction [34].
Several studies have centered on parental contentment with educational institutions. Both Leblanc-Considine and Rosemary (1995) and Hausman and Goldring (2000) have accentuated the impact of parental satisfaction on school selection. In China, investigations into parental satisfaction began in 2003, evolving into a prominent subject within the educational domain. Heiserman and Roberta Jean (1994) earmarked a child's academic performance as a key influencer of parental satisfaction. According to Wartenburg (2005), parents' perceptions of educational importance, their evaluations of their child's success, their educational background, and the extent of home-school interaction all play a significant role in shaping parental satisfaction with schools. In the Chinese context, parental satisfaction was found to be influenced by factors such as school environment, amenities, daily administration, academic performance, and academic pressure, as well as demographic variables like gender, income, education, and profession. Zhang Zhongshan's exploration of the impact of various demographic parameters on school satisfaction unveiled the significant influence of parental education and age. Furthermore, the competence of teachers, the quality of facilities, day-to-day management, students' academic achievements, and academic pressure were identified as pivotal to parental contentment. Gao Bing and Hu Yongmei's differentiated assessment of parental satisfaction, based on socioeconomic backgrounds, determined parental education to be a significant contributor to school contentment.
Academics have also proposed an array of strategies aimed at enhancing parental contentment with schools. These strategies encompass the clarification of the school's mission, the development of exemplary teachers, the cultivation of a diverse campus culture, and the promotion of quality education. Zeng Guangqing, for instance, has stressed the necessity of clearly defined objectives for school administration, the enhancement of educational and teaching quality, the development of a varied campus culture, and the effective use of cultural education. Similarly, Wang Xinqiang has enhanced parental satisfaction through the formulation of a progressive school philosophy, the creation of a superior school environment, the encouragement of a healthy and harmonious campus culture, the facilitation of joyful student growth, the development of excellent teachers, and the assurance of the institution's sustainable growth. Based on these findings, the following hypotheses have been proposed:
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A direct correlation exists between student satisfaction and teacher self-efficacy.
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Student satisfaction affects parent satisfaction.
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Parent satisfaction is directly linked to teachers' self-efficacy.