Out of 186 participants who consented to take part in interviews, 108 were sent invitation emails and the first 50 to respond were interviewed. Of these, 26 (52%) were male and 24 (48%) were female. Demographic characteristics of the sample are shown in Table 1.
Table 1. Demographic characteristics of the sample
Gender
Male
Female
|
26 (52%)
24 (48%)
|
Year of study
Year 2
Year 3
Year 4 and beyond
|
13 (26%)
19 (38%)
18 (36%)
|
Major of study
Medicine
Pharmacy
Engineering
Economics
Computer Sciences/Information and communication technology
Education/Special education
Biomedical Sciences
Diagnostic Radiography
Nursing/Midwifery
Demography and gender studies
|
10 (20%)
1 (2%)
6 (12%)
2 (10%)
5 (4%)
9 (18%)
5 (10%)
2 (4%)
3 (6%)
7 (14%)
|
Four overarching themes with 12 subthemes were identified: 1) COVID-19 has caused stress and impacted wellbeing; 2) Covid-19 has impaired the quality of students’ educational experience; 3) Moodgym helped to support mental wellbeing; and 4) Students experienced challenges using moodgym (Table 2).
Table 2. Themes and Subthemes
Theme
|
Subtheme
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- COVID-19 has caused stress and impacted wellbeing
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1a Experience of elevated fear and uncertainty.
1b Personal experience of COVID-19 drives distress.
1c COVID-19 has caused financial stresses
1d. Social isolation is an “emotional drain”
|
- Covid-19 has impaired the quality of students’ educational experience
|
2a. Technical and practical issues disrupted online learning
2b. Reduction in academic motivation and performance
2c. Additional pressure of work
2d. Needed guidance from lecturers
32e. Learning depends on group discussions
|
- Moodgym helped to support mental wellbeing
|
3a. Moodgym improved understanding of how thoughts influence feelings
3b. Moodgym has helped to improve social interactions.
3c. Moodgym has academic benefits
|
- Students experienced some challenges with moodgym
|
|
1. COVID-19 has caused stress and impacted wellbeing
This overarching theme captures the psychosocial impacts of the COVID-19 pandemic for Zambian students and the resulting economic and health uncertainties.
1a) Elevated fear and uncertainty
This sub-theme reflects a general feeling of fear associated with the pandemic.
“We are not even sure how the future will be… mostly it is just anxiety about the future” (P2, F).
This excessive fear was often driven by rumour and the media.
“… these things were put on social media. We were seeing large numbers of people dying” (P12, M).
Consequently, there was a tendency to catastrophise due to the fear and uncertainty.
“Things that never used to get to you are now getting to you, I don’t know how to put it but…. Because I have been hearing a lot of bad news, people are dying of COVID. It just gets to your brain and you are thinking, ‘what if today is my last day’ or ‘what if today is my parents last day’. You just get into depression when you think of all these people who are dying, people who are close to you, why is it happening?” (P3, F).
1b. Personal experience of COVID-19 drives distress.
This sub-theme captures students’ direct experiences with COVID-19 infections and its implications for themselves and their families. Many of the students had themselves experienced serious illness or death of friends, family and public figures such as doctors, lecturers or religious leaders occurring as a result of the COVID-19 infection.
“I did suffer from COVID myself … it was a really a bad experience… I was very sick. I was in hospital for a week… I was on oxygen… my oxygen saturation was 60” (P20, M).
“It's been devastating at multiple levels… I've seen at least three of my closest family members die of the pandemic” (P18, M).
This was particularly challenging for students on clinical courses who recognised their own vulnerability.
“I had this friend of mine from church, she was a doctor… she passed away. And we were really scared being fourth year… so I started thinking that even us when we become maybe interns we will be exposed to a lot of diseases, who knows maybe you can get sick of COVID-19 and all those thoughts this started moving around in my mind (P38, M).
1c. COVID-19 has caused financial stresses
In the beginning of the COVID-19 pandemic, measures were put in place such as lockdown, restrictions in movements and staying home, which could have affected the daily routines for most people. This led to parents losing jobs, loss of family businesses and loss of income which affected students’ financial security as many depended on parents for financial support. The financial problems also led to strained relationships.
“Financially… mostly, my Dad was laid off from his job... we are a family of 10… my Dad has financial problems and Dad and Mum’s relationship is not good at the moment (P11, F).
Some students were involved in small businesses to support their education and livelihood and reported losing them as a result of the pandemic which worsened their financial problems.
“The difficult part was… some of us find some source of income out there where you could go and find some money. Now… just staying indoors, you find that you want some bundles for e-learning and just some simple needs that we require, so it is hard to stay indoors” (P12, M).
1d. Social isolation is an “emotional drain”
Whilst the implementation of lockdown was an effective measure to protect the physiological health of individuals, as it prevented and reduced the infectious spread of the COVID-19 virus, it was perceived to fuel negative psychological states in Zambian University students. Access to activities that supported wellbeing were restricted and over half of students expressed concern about the effects of social isolation.
“Before COVID, we would organise games … football… I am a soccer fan. We had time playing soccer with friends. Now, most things are restricted, we can’t get together and have that communal experience with friends as we used to, playing soccer and other activities, because of the fear of spreading or contracting COVID” (P8, M).
Some students complained about the inability to physically associate with friends because of the restrictions on movements.
“We don’t get to meet a lot of friends because we have to be cautious of the pandemic all the time. That’s one of the challenges and sometimes I want to hug my friends because that’s the only consolation now, because we are isolating and there is just that emotional drain isolating yourself. You need to be with friend when you see them after a long time, you get excited and want to hug them and it’s a challenge” (P43. M).
Students also expressed feeling trapped at home following the order given by health experts arguing people stay home which could have affected their mental wellbeing.
“It doesn’t feel great being home almost all the time, I feel trapped. Yes, my social life has disappeared completely. I don’t do anything I used to do before corona, I can’t go out for lunch with my friends because we all do not want to get the virus” (P1, F).
The loss of daily activities and schedules due to the lockdown was perceived to have increased psychological distress.
“I have enough time to like over think much and worry more, my anxiety levels too are high” (P1, F).
Students further expressed feelings of loneliness and concerns about the loss of relationships due to the lockdown.
“We have lost that sense of togetherness and that relationship … you feel like you are alone” (P12, M).
2. COVID-19 has impaired the quality of students’ educational experience
This was a very strong theme with nearly nine out of every 10 students reporting experiencing distressing disruptions to their education as a result of COVID-19 and associated restrictions.
“All these challenges have really affected my academics at school and after the indefinite closure, it really impacted me emotionally… you are expecting something like finishing school early and COVID-19 has come and you know… affected everything.” (P14, M).
Female students appeared more negatively impacted by university closures as their families expected them to take part in the household daily chores.
“I will talk about the chores, of course in a home as a girl child you are supposed to be cleaning… cooking. Because I am a girl child, I am supposed to be cooking and cleaning, no one even considers the fact that I am supposed to be learning.” (P23, F).
2a. Technical and practical issues disrupted online learning
During the peak of the COVID-19 pandemic, universities around the globe moved from physical classes to online learning overnight, following the order from Governments to have citizens stay home as a preventive measure of reducing COVID-19 infections. Several technical and practical issues prevented students from adequately adapting to their new learning environment. Numerous students expressed problems with the lack of internet, technological gadgets, and network required for online learning. This made it difficult for students to be fully involved in their academic work.
“… the phone was a challenge and when I tried to access another phone, I still had issues with finding bundles. And … also you find that amidst some classes, you find that the network connection is poor … even giving problems when answering some assignments. I remember one time, I missed a test because of the same bad connections”. (P11, F).
Many students did not have the resources needed to access online teaching.
“I don’t have a laptop yet; one needs a laptop for this course. When we were in school, I used the school computers but at home, it has been a problem. I have been using my mum’s phone for assignments and classes. It is mainly the issue of the laptop; it has made the online learning difficult… all assignments we get… they need a laptop” (P48. M).
The cost of buying data bundles was also a strong recurring issue and the poor quality of the network coverage.
“It has mainly been the issue of bundles for online learning …… Online learning is difficult because of bundles and sometimes even if there is money for bundles… network might be bad.” (P27, M).
2b. Reduction in academic motivation and performance
These technical and practical issues manifested as a reduction in academic motivation, which was seen in many students who presented with feelings of fatigue, procrastination, and hopelessness.
“I am not productive at all… I just want to stay in bed and do nothing. I stay in bed for as long as I am feeling bad. I miss classes and if it’s online, I do not join” (P13, F).
The effects of this psychological distress can be seen, as many students reported a decline in academic performance due to the pandemic.
“I haven’t done most of the assessments this year, the only ones I wrote, I have not yet picked up the results. But I can talk based on my first- and second-year results. In first year, my highest grade was an A, I would get an A, B+…but nowadays, despite us having the e-learning platform, my grades are really … in between B and C (P10, F).
This student attributed the lack of motivation to online learning and its lack of monitoring mechanism.
“…. you are forced to cheat because one no one is there to watch you on an online test… there is no need to study and you try to motivate yourself not to cheat but you end up with the book and the foundation there in not going to be strong because there…” (P23, F).
This poor academic performance may have further contributed to reinforcing negative cognitive states in students leading to pressure of work.
‘Yes, obviously you have to be in the right frame of mind to study and keep up with school, it’s all about the mind … whatever you do depends on your state of mind” (P20, M).
2c. Pressure of work
Participants reported feeling under significantly increased academic pressure as a result of the disruption caused by the pandemic.
“I would say… it is not really managing…because there is too much pressure… not enough time to catch up” (P20, M).
University closures led to the piling up of work making it if difficulties for students to keep up with it.
“I think most of our lecturers didn’t think we would close for a long time, so when we opened, they rushed us through the topics so much… squeezed everything in so we can write exams. It was really so hard to catch up… so much stress… so much pressure to try to get good grades. And this year has also been the same” (P13, F).
Other students could not do their university work whilst at home and opted to wait until schools opened.
“When I went to school, that’s when I wanted to cover up all I missed… there was stress… a lot of work in a short time…” (P29, M).
Due to a lack of time to learn before the end of the academic year, students felt that they might be examined on topics missed due to technical issues with online learning.
Other students recorded online lectures to listen to them later, and the recordings were too many to catch up with leading to the pressure of work.
“I could record the lectures and listen to them later and I could go back where I was not sure. But the recordings became too many to keep up with” (P33. F).
2d. Needed guidance from lecturers
The lack of personal contact with teaching staff was strongly perceived to have negatively impacted the quality of students’ learning. Some struggled to understand content when material was delivered remotely.
“My studies to be honest have been so affected. It's easy when you are seeing someone, you get to understand more as I can ask when am seeing my lectures face to face… Currently the only way I can contact them is via phone which is a challenge again because sometimes I don't even have credit to call them” (P7, M).
Others found it difficult to organize their work without direct supervision from teaching staff.
“So there isn't that connection between us and them so it's really… really difficult and also us having to manage our own time without supervision from our lecturers… it’s difficult to manage our time” (P42, F).
2e. Learning depends on group discussions.
The online learning and university closures put in place to reduce human contact and possible COVID-19 infection meant students could not meet for group discussions with peers, hence reducing social support from peers and impacting upon learning.
“… most of us are used, when we are given an assignment or maybe classwork, you meet with your friends to discuss… you teach one another … there was nothing like that, just be given assignment and there you are alone trying to solve it by yourself’ (P12, M).
The lack of peer support for was felt particularly strongly by students who struggled with lone working.
“I am a person who finds reading by myself difficult, I depend on group discussions… but this year, we started off mostly at home and then when we got back here, gatherings are discouraged… so it’s a big blow on my part” (P41, M).
3. Moodgym helped to support mental wellbeing
Students found Moodgym to be valuable for improving their mental wellbeing, especially for those who lacked psychological support.
“I am sure that’s why you introduced this moodgym to try and help us psychologically, because the moment we just heard that people were dying …” (P12, M).
Most students who accessed moodgym claimed that it benefitted their mental health and improved their understanding of how thoughts influence feelings.
3a. Moodgym improved understanding of how thoughts influence feelings
The majority of students appreciated the insight that moodgym had given them into the relationship between their thoughts and their feelings and the strategies that could be used to challenge their thoughts and thus improve their feelings.
“It helped me to realise that we are in control of our feelings. In as much as something happens, it is temporary. It is up to me to decide whether that should affect me permanently” (P6, F).
“We are all in control of our situation, no one can do it for us… people say I feel bad, there is no such thing as feeling bad… you make yourself feel bad. You can make yourself feel good” (P46, F).
Students appreciated the need to practice gaining control of their thoughts.
“If you think of something bad, you feel bad as well. You think of a good thought, you feel good too. That’s something I have been trying to practise, but with COVID, it has become very difficult to practice. Being home, there are so many people, you get on each other’s nerves, and it’s difficult to practise” (P3, F).
3b. Moodgym has helped to improve social interactions.
Participants found Moodgym to have social benefits as well. Some students reported that they had a negative view of others which made it hard for them to make friends. Students were also seen as possessing an increased understanding of others.
“Yes, there were [benefits], especially socially… I was one of those who quickly jump to conclusion, hard to make friends, you always feel they are thinking ill of you” (P2, F).
It also helped to break down social barriers.
“I was that person who was locked up. I was really… really locked up I wasn’t that much open to the world. Now at least I do talk to people I have close friends now more than I was before I was on this thing [moodgym]” (P38, M).
A few students specifically mentioned that the change in their thinking had helped to improve their self -esteem which had had benefits for social interactions.
“I feel good about myself, previously I wanted approval from others to feel good… not anymore”. (P48, M).
Furthermore, increased understanding of their own behaviour and feelings helped develop more sensitive and empathetic interactions.
“I used to judge people a lot based on their actions… affected the way I felt, now I am able to handle different people without arguing, I am understanding people more” (P33, F).
3c. Moodgym has academic benefits
The understanding of how thoughts influence feelings further encouraged improved academic resilience in many students among the students who had used moodgym. Around a quarter of students attributed academic improvement to using moodgym.
“After it (moodgym) taught me to be positive, put in effort, I started putting in effort. After I completed moodgym, I still was not selected for the course I wanted [quota], I started doing a course online, animal welfare. I was very much focused on this course, I did really great, and I got a certificate” (P4, F).
Some students attributed their improved academic performance to their improvement in mental wellbeing.
“… when I am low, I will not have interest in school but if I am happy… I am mentally okay, then I can handle my work properly without anxiety… without worrying about what grade I will get” (P40, M).
4. Students experienced some challenges with moodgym
This was a deductive theme which researchers specially looked for limitations of moodgym. This was fairly weak theme with a few students reporting technical and access difficulties using moodgym; mainly related to creating a user account and login.
“I didn’t manage to register for an account, I kept trying but failed” (P46, F).
“I never used the moodgym… aah website… because every time I would try to log in it would ask me to pay (P37, F).
One student found moodgym to be culturally inappropriate for students in the Zambian context.
“… the scenarios were a bit too westernized … scenarios… yes, the scenario… the context that was being used there was a bit western… we see most of those things happening in the US and stuff” (P21, M).
Another student found it difficult to practise using moodgym in the crowded family home.
“…. but with COVID, it has become very difficult to practice (moodgym exercises). Being home, there are so many people, you get on each other’s nerves, and it’s difficult to practise” (P3, F).