While a number of different studies have investigated the use of sensors to measure phenotypic characteristics of frailty (gait speed, stride length, postural balance, percentage of time spent walking, standing, sitting, etc.), and other studies have assessed older adults’ understanding of frailty (16), there has been only one study of the views of stakeholders regarding the acceptability and adoption of health-related technology solutions for frailty screening and management (17). The stakeholders in this previous study conducted in three European countries included frail and robust older adults, their family caregivers, as well as health and social care professionals. Consistent with their findings, we found that the stakeholders in our study all recognized the potential value in the use of sensor technology in frailty screening and monitoring with respect to objectivity and timeliness of data collection and earlier detection of health changes that can result in better health outcomes and cost savings. At the same time, similar concerns were raised regarding affordability, accessibility, and data security. Our study was unique in that patient-caregiver dyads were included to better delineate converging vs. diverging role-dependent views and the use of a diverse pool of medical providers caring for patients with a full spectrum of frailty status improved the generalizability of the opinions.
On the issue of potential benefits, all three groups also focused on the practical benefits of spotting potential hazards in the behavior and lifestyle of older adults, and identifying changes (i.e., moving from a multi-level home with lots of stairs to a single floor dwelling) that would reduce risks and assist the frail older adult and their family to plan for the older adult’s declining health. Providers focused on the potential for sensors to allow them to monitor specific patient activities of concern (such as insomniac behaviors, decreased mobility, and excessive bathroom use) without the need for inpatient admission. In addition, providers felt that sensors could provide objective data that would assist them in documenting the declining health of older adults for their families and caregivers and allow them to better explain the need for support and planning.
Each of the groups also saw potential issues with implementing sensor technologies – mainly data management concerns, which echoed those of other studies of sensor technologies (18). Common issues included worries that the large volume of data that sensors could produce may complicate data interpretation and communicating the results in a timely and useful fashion to the older adults (and their families). Related concerns were transmission and reporting of data– i.e., data security. Care-recipients and caregivers differed in that the older care-recipients had few concerns that their sensor data could become publicly available, as they assumed that such data (e.g., location tracking on a smartphone) was already publicly known. With respect to data security, providers and caregivers shared concerns that sensor data be protected from release. Accordingly, it will be important to incorporate robust data security features into any such sensor technology to ensure acceptance by caregivers and providers.
Where participants had divergent views, it was usually providers that had different perspectives from caregivers and older adults (who tended to have more similar views). For example, with respect to data management, providers recognized that the sheer volume of sensor data could make it difficult to analyze and incorporate readily into an appropriate care plan for their patients; and they worried about who would be responsible for handling and reporting health information derived from sensor technology. Further, they worried that there was an increased risk and potential liability associated with missing important sensor information, and that they may not be reimbursed for time spent, outside of the clinic, in reviewing and acting on sensor data. This indicates the need for developing systems to process and analyze the sensor data flow to provide information in a form that providers can readily incorporate into care plans. In addition, insurance plans (private and government run) should reimburse providers for the time and financial burden imposed by integrating sensor-derived information into a care plan for older adults.
Caregivers and older adults (but not providers) expressed more concerns about how the use of sensors would impact their personal contact with their healthcare provider. They worried that the implementation of sensor technologies could reduce or supplant their time one-on-one with providers. This suggests that sensor technology would be more acceptable if used as an adjunct to existing healthcare modalities, to enrich and improve the interactions between older adult and healthcare provider.
Regarding affordability and accessibility of new technologies, most sensor technologies rely on internet access in order to convey information from the sensor to its users. About one-third of older adults aged 65 and older never use internet and only 42% report owning smartphones (19), so any implementation of sensor technology may need to include financial support or incentives for older adults without internet access. In addition, caregivers and older adults expressed a preference for unobtrusive sensors similar to Fitbits and smartwatches, indicating that there exists a significant cohort of present day caregivers and care recipients who are less comfortable or adept at using technology, and would benefit from highly user-friendly devices that require little user input. This is consistent with the Pew Research Center survey in 2017 showing that 48% of older adults need help with use of a new electronic device (19). Therefore, the availability of training opportunities and social support would be the key to increasing adoption of new technologies by older adults and boosting their confidence of becoming more digitally connected. As new generations of older adults are becoming more experienced with diverse technologies and more “tech-savvy,” aging, technology, and healthcare will be inextricably linked in the daily lives of older adults.
The challenge of dealing with the increasing gap between the needs of a fast growing aging population and the available informal and formal care resources has incited great interest in using technology to deliver cost-effective care for the most vulnerable. From the standpoint of care management and delivery, in addition to minimize health risks (e.g., falls) associated with frailty by making lifestyle adjustments and reducing environmental hazards, it is equal important to implement real life monitoring of health changes in order to prevent or delay the more damaging consequences. It is the latter where new technologies including wearable sensors may have great potential for detecting subclinical changes such as slowing gait speed that may not be captured by routine clinical visits. On the issue of cost-saving, given that older adults make up nearly one quarter (20, 21) of all emergency department visits and approximately 50% of those visits were nonemergent and therefore potentially preventable (22), a good case can be made for the unprecedented opportunity afforded by the advent of sensor technologies for real-time and continuous health monitoring. Enriched by a greater level of granularity, frequency, and sensitivity, the resulting digital data thus hold great promise for early diagnosis of impending health issues that can be handled more effectively by primary care with significant cost-savings. In this sense, the use of technology is meant to be value-added and to complement rather than replace the clinical encounters. However, in order to realize the full potential of technology, major bottlenecks for its wide use in geriatric care will have to be addressed. Besides factors related to stakeholder-specific characteristics such as affordability, accessibility, and perceived usefulness, one major bottleneck for dissemination of new technology in the big data era is data analytics. As pointed out by our study participants, getting data from sensors is cheap; making sense of them with the purpose of informing clinical decision-making is challenging. It is worth noting that the development of data analytics should be informed by theory and its relationship to the target of measurement by the technology. This is particularly important in the field of gerontology and geriatrics where many of the outcomes (also termed “construct”) such as frailty are not directly observable but can be inferred from multiple measurable indicators of the underlying construct (e.g., gait speed, grip strength). For this reason, the selection and development of technology and analytics should ensure a good fit between what the technology is capable of measuring and the appropriateness of inference made with respect to the intended construct on the basis of such measurement. In other words, measurement without theory limits the value to science and to policymakers of the results obtained or obtainable by new technologies (23).
Strengths and Limitations
One key strength of our study is the inclusion of multiple key stakeholders with both overlapping and role-specific views on the use of sensor technologies for frailty diagnosis and monitoring. The other strength is recruitment of older adults representing the full frailty spectrum from non-frail to prefrail to frail so that potentially varied opinions by frailty status can be more comprehensively studied. The care-recipient/caregiver dyads also provided the opportunity to explore shared as well as diverging opinions that could be shaped by specific relationship dynamics within dyads. One limitation of our study is that we did not intentionally probe our participants about the psychological impact of being diagnosed with frailty, perceived and self-stigma associated with being frail and its influence on adoption of new technologies. However, a recent study by Schoenborn et al. (16) showed that compared to participants who were non-frail or pre-frail, those who were frail were more receptive to discussing their frailty status with clinicians despite having negative perceptions about the term “frail.” This suggests that the benefits associated with frailty assessment could overcome the stigma of frailty if greater emotional and social support are made available to older adults. Another limitation is that the care-recipients and caregivers in our study were more highly educated which may affect the generalizability of findings.