Learning a second language (L2) is influenced by a variety of factors, including motivation. It is widely acknowledged that this factor provides the primary impetus for L2 learning (Alamer 2022; Rayan & deci, 2017; Dörnyei 2020; Dörnyei & Ushioda 2021). Dörnyei (2005) questioned the role of the integrative variable in motivating students. Dörnyei maintained that learners are unable to acquire an L2 within the EFL context due to the absence of direct contact with speakers of the target language. To Dörnyei, this fact diminishes the impact of the integrative orientationF. Previous empirical studies (Hariri et al., 2021; Shirzad et al., 2020; Zaremarzoni et al. 2022) have indicated that L2 achievement is highly correlated with motivation. They identified that learners’ motivation and language achievement are positively and significantly correlated. Besides, various theoretical assumptions acknowledged motivation as a predictor of L2 achievement. For example, the motivational process model proposed by Alamer and Lee (2019) is comprised of different psychological factors drawn from the achievement emotion theory (Pekrun et al., 2009), self-determination theory (SDT) (Ryan & Deci, 2017), and goal-orientation theory (Murayama & Elliot, 2019) to elucidate L2 achievement. In their view, language emotions and L2 achievement were interrelated through autonomous motivation. They pinpointed that motivation may not only influence learners’ L2 attainment directly, but may also influence other factors (e.g., emotions & cognitions) as well. Professional literature acknowledged that learners with low orientation may not sustain to follow the goal of L2 learning. They believe that learners’ orientation toward L2 learning can formulate dynamic interplay concern their motivational and linguistic outcomes. Therefore, they considered motivation as a driving force to accomplish learners’ objectives of language learning (Alamer, 2022; Deci & Ryan, 1995; Hariri et al., 2021; Pekrun et al., 2009; Vallerand, 1997).
Moreover, some evidence (e.g., Ang & Van Dyne, 2008; Gedik Bal, 2022; Lambert Snodgrass et al., 2023; Sternberg et al., 2021) have acknowledged the predictive role of CQ in promoting L2 learning achievement. Ang and Van Dyne (2008) conceived CQ as a multidimensional trait in educational psychology that influence language learning as an external factor. Sternberg et al. (2021) conceived CQ as learners’ capability to manipulate problems arising in interactions with peers. Furthermore, CQ is thought to contribute to psychological well-being, intercultural adjustment, and job adaptation (Ang, et al., 2020). In their study, they found that CQ plays an increasingly crucial effect in the L2 learning process. In line with recent theoretical developments in L2 learning (e.g., Alamer, 2022; Hariri et al., 2021; Sternberg et al., 2021; Snodgrass et al., 2023), motivation and CQ are assumed to be dynamic affective and cognitive situation-specific constructs. To test the effects of both constructs, this study hypothized a model to probe the role of cognitive and affective factors (i.e., CQ & LLM) in LCA. LCA, often intertwined with speaking, is an anxiety-provoking factor that can challenge L2 listening achievement (Liu, 2021). Maclntyre and Gardner (1994, p.24) conceptualized foreign language anxiety (FLA) as “the feeling of tension and apprehension, specifically associated with L2 contexts, including speaking, listening, and learning”. Accordingly, LCA is conceptualized as anticipating fear, tension, worry, and feeling unsure about listening, and inability to manipulate the messages sent by others due to anxiety, the fear of being misinterpreted, inappropriate processing of the messages (Kim, 2000; Kimura, 2008; Wheeless, 1975). Dörnyei (2005) categorized LCA as a psychological factor that influence learning process. Recently Teimouri et al. (2019) found that learners whose motivation is controlled appear to be less motivated to learn than those with an uncontrolled type. Currently, practitioners begun to test the interplay between LCA and other affective factors like learners’ enjoyment and anxiety (Dewaele & Dewaele, 2020), cultural background and listening comprehension (Al-khresheh, 2020), listening task types (Authors, 2019), listening self-efficacy (Fathi et al., 2020). However, the relationship among CQ, LLM, and LCA has yet to be examined. Therefore, the current study aimed to propose a model to predict LCA. Accordingly, the objectives guided this study is to (a) identify a relationship among the variables under study, (b) uncover whether CQ with mediating role of LLM affects learners’ LCA, and (c) determine if CQ has a significant direct and indirect impact on LCA. Consequently, it has been hypothesized that CQ contributes to a decrease in LCA, which in turn promote students' listening performance. Particularly, it is posited that CQ has a direct impact in LCA. Moreover, students' CQ with the mediating role of LLM may significantly influence LCA. In spite of the rich literature (e.g., Ang et al., 2020; Gedik Bal, 2022; Sternberg et al., 2022; Lambert Snodgrass et al., 2023) supporting the positive effect of CQ on L2 achievement, it was hypothesized that constructs such as LLM, CQ, and LCA have complex and unpredictable associations. Besides, they have been the subject of much empirical work (e.g., Hariri et al 2021; Heidarzadi et al., 2022; Lambert Snodgrass et al., 2023; Sternberg et al. 2022; Yang, 2020; Zaremarzoni et al. 2022) to name but afew. Therefore, a direct or indirect relationship between the variables discussed above may provide exciting results that fill the existing gap in the literature. Thus, the following research questions were addressed:
Research Questions
- How do cultural intelligence, language learning motivation, and L2 listening anxiety relate to Iranian EFL learners' cultural intelligence?
- Does language learning motivation directly influence students’ listening anxiety?
- Does cultural intelligence have a significant direct effect on students’ listening anxiety?
- What are the effects of cultural intelligence on students' listening anxiety when language learning motivation serves a mediator?
Hypothetical model
Based on the L2 literature and theoretical assumptions regarding CQ and LLM as predictors of language anxiety, the following conceptual model is proposed. This hypothesized framework was based on the findings of the related literature (e.g., Ang, et al., 2020; Gedik Bal, 2022; Maclntyre & Gardner, 1994; Dörnyei, 2005; Dewaele & Dewaele, 2020; Liu, 2021; Lambert Snodgrass et al., 2023; Wheeless, 1975). Specifically, the model includes as many as three main constructs (i.e., CI, LLM, & LA) and 14 parameters. In order to test the model, the effects of learners' CQ (i.e., exogenous variable) were considered on LCA (i.e., endogenous variable) with LLM serving as a mediating variable (see, Table 1 and Fig. 1).
Table 1
Dimension, constructs and subscale of the conceptual model
No.
|
Dimension
|
Constructs
|
Subscales
|
1.
|
Exogenous
|
CQ
|
ME, CO, MO, BE
|
2.
|
Endogenous
|
LCA
|
LSC, T, FNE
|
3.
|
Mediator
|
LLM
|
A, ER, IR, IDR, IMK, IMA, IMS
|
Note: ME= Metacognitive; Co= Cognition; Mo= Motivation; BE= Behavior; LSC= Lack of self−confidence; |
T= Tension; FNE= Fear of negative evaluation; A= Amotivation; ER= External regulation; IDR= Identified regulation; |
IMK= Intrinsic motivation knowledge; IMA= Intrinsic motivation accomplishment; IMS− Intrinsic motivation simulation |
Theoretical Background and the Conceptual Framework
Listening comprehension anxiety
Listening comprehension is regarded by Vandergrift (1997) as a highly integrative skill that enhance the development of other language skills. Horwitz et al. (1986) suggested three constructs for of FLA: (a) communication apprehension, (b) FNE, and (c) test anxiety. In communication apprehension, a person is apprehensive of communicating with other individuals, which may manifest as a shyness towards others. In FNE, students avoid situations in which their performance might be negatively evaluated. Finally, learners may have test anxiety due to the stress of tests or academic evaluations. In addition to these elements, some researchers (e.g., Dewaele & Dewaele, 2020; Dörnyei, 2005; Ji et al., 2022; Oteir & Al-Otaibi, 2019) affirmed that FLA encompasses beliefs, behaviors, and feelings resulting from the overall language learning process both inside and outside of the classroom. As a relatively new concept, LCA was viewed as a subtype of FL anxiety, as it was considered a different type of anxiety. Wheeless (1975) has provided one of the earliest definitions of LCA. Wheeless described LCA as “a receiver’s apprehension, fear of misinterpretation, inadequately processing or not being able to adjust psychologically to messages sent by others” (p.263). Several theoretical and empirical works (e.g., Gonen, 2009; Horwitz et al., 1986; Kim, 2000l; MacIntyre & Gardner, 1994) have investigated the causes of LCA among EFL students. Based on Kim's (2000) research, it appears that foreign language listening anxiety is largely caused by the characteristics of the listener and the characteristics of the text. However, Gonen (2009) believes that various factors contribute to LCA, including the speed of delivering a message, the clarity of the listening text, and the lack of visual aids. Three approaches (i.e., psychological, situation-specific, and social) have been proposed to define LCA. MacIntyre and Gardner (1994) have acknowledged that these tripartite notions formulate the theoretical model of LCA (See, Fig. 2).
Anxiety was conceptualized from the psychological perspective (i.e., macrosystem level) as heightened activity of the self-governed system and feelings of tension and anxiety (Spielberger, 1971). This level accounts for psychological mechanisms of different sorts of anxiety including LCA. Secondly, social approaches (i.e., mesosystem level) to listening anxiety assert that listening anxiety occurs when listeners create a false impression that they must comprehend everything they hear (Wheeless, 1975). In addition, the situational approach (i.e., microsystem level) suggested that FLA differs from other anxieties and that certain classroom settings may be conducive to an increase in FLA (Horwitz et al., 1986). This model clarifies the idea that there is no clearcut restriction in terms of theoretical conceptualization of LCA. Of all levels, the psychological level to LCA was found to be the most common adopted, followed by the social and the situation-specific level (Ji et al., 2022). The notion that the common adopted approach was the psychological perspective (i.e., macrosystem level) implies that LCA is not specifically well defined (Ji et al., 2022). Accordingly, voluminous research seemed to be influenced by the gloomy border of the theoretical underpinning of LCA, causing them to take the vast way to conceptualize it.
Cultural Intelligence Theory
The term CQ, ability to function effectively in an intercultural environment, was initially proposed by Earley and Ang (2003). Drawing on Stern's theory of general intelligence, Ang et al. (2007) conceived CQ as "individuals' ability to function effectively in diverse settings"(p. 337). CQ, according to some practitioners (e.g., Ang et al., 2007; Hampden-Turner & Trompenaars, 2006), is the ability to comprehend, reason, and behave efficiently in cultural and social settings. Brislin et al. (2006) cited a number of these skills: (a) the ability to accept cross-cultural confusion, (b) observe cultural values without judgment, and (c) recognize cultural differences. Ealy and Ang (2003) develop the CQ framework to measure both mental activity and the social interaction. The mental activity comprised three facets measuring cognitive, metacognitive, motivational and the social aspect measures behavior as the social interaction. The framework was developed to determine learners' conceptions of their capacity to reason cross-culturally and solve real-world problems. In cognitive aspect, learners are asked to evaluate their understanding of cultural norms, conventions, and practices. Cognitive CQ norms are conceptualized by Van Dyne et al. (2012) as a variety of knowledge such as politics, legislation, art, history, geography, and norms for social interaction. Next, the metacognitive aspect helps learners understand cultural differentiations effectively. Ang and Van Dyne (2008) posit that metacognitive aspect concerns learners’ level of cultural awareness. Van Dyne et al. (2012) classified metacognitive CQ into: (a) planning, (b) awareness, and (c) checking sub-factors. Individuals consider the upcoming intercultural experience in their planning process and estimate possible difficulties. The concept of awareness is interrelated to the understanding of how culture influences communication in real-time. And, checking involves the modification of assumptions and inferences based on actual experiences. Finally, the expectancy-value motivational aspect is extracted from the theory of motivation. An essential component of this construct is the ability to concentrate energies on learning about and navigating situations involving cultural diversity as well as being able to function within them. A behavior-focused approach to cross-cultural competency focuses on communicating effectively with people from other cultures requires appropriate verbal and non-verbal behaviors. To Van Dyne et al. (2012), behavioral phase includes speech acts, verbal and non-verbal behavior. The current study does not cover this aspect.
Language Learning Motivation
Motivation has been cited by many practitioners (e.g., Alamer & Lee, 2019; Pekrun et al., 2009; Dörnyei, 2005; Ryan & Deci 2017; Shirzad et al., 2020) as an indirect and direct predictor of L2 attainment. Gardner (1985) defined motivation as “the combination of effort plus desire to achieve the goal of learning the language plus favorable attitudes toward learning the language” (p. 10). Dörnyei (1996) conceptualized motivation as both personal (e.g., experiences, growth, and achievements related to prior learning) and social matters (e.g., attitudes of language in terms of its status or power) that affect learners’ perceptions toward learning a language. Later, Dörnyei (2005) suggested the L2 motivational self-system to elucidate the notion of possible, ideal, and ought-to selves. In such a conceptualization of motivation, Dörnyei focuses on why, how long, and how difficult it is to understand human behavior. This definition is different from Deci and Ryan’s (1995) SDT who distinguished two general types of motivation (i.e., intrinsic & extrinsic). They postulated that the former is founded upon inborn needs to do something because it is inherently satisfying in the activity per se either for fun (identified orientation), or an impression of autonomy in learning. However, the latter is an external orientation (i.e., taking action to achieve external rewards, pressures, and expectations) which is controlled due to some external regulators like family, teacher, or society (i.e. introjected orientation). Following Deci and Ryan’s classification, Vallerand (1997) distinguished a three-part taxonomy of external motivation according to which they are embraced into the self-concept: (a) external, (b) introjected, and (c) identified regulation. A person's external regulation is based on benefits or costs that come from outside the person. It is for a more immediate bonus, prospect, or expectations (Gardner & Macintyre, 1991). Another form of extrinsic motivation is introjected regulation. It refers to reasons that have been incorporated into individuals' self-motivation. Introjected regulation motivates learners to do things not because they want to, but because they feel guilty about not doing them. Finally, among all forms of extrinsic motivation, identified regulation stands out as the most self-determined (i.e., the most autonomous behavior). In this situation, due to its importance for accomplishing a goal, students would perform the task. Besides, Vallerand proposed three facets of intrinsic motivation: (a) knowledge, (b) accomplishment, (c) stimulation. Knowledge is the motivation for the feelings associated with learning new things. The feeling of accomplishment refers to the sensation of mastering an activity or complying an objective. Finally, stimulation relates to motivation based on the sensations generated by accomplishing a task. Deci and Ryan (1995) compared all sorts of motivation with amotivation. It is a situation in which individual sees no interaction between their actions and the results of the performance. (Abramson, Seligman, & Teasdale, 1978). In this study, we utilized Vallerand (1997) classification of motivation as extracted from SDT to determine participants’ orientation in all analyses.