The study reveals a direct positive link between compulsive network use and health anxiety. Uncertainty tolerance acts as a mediator in this relationship. Lower uncertainty tolerance, combined with information avoidance, heightens health anxiety risk, particularly among college students. This emphasizes the complex interplay of these factors in driving health anxiety within compulsive network use.
4.1 Compulsive network use and health anxiety
This study investigated the connection between compulsive network use and health anxiety in college students. Compulsive network use displayed a notable positive correlation with health anxiety. In line with theoretical models, compulsive network use was found to positively predict health anxiety (supporting H1). Consistent with prior research, individuals with varying levels of health anxiety exhibit distinct patterns in their network use. Notably, those with higher health anxiety tend to display more pronounced traits of compulsive network use6.
Prior research indicates that compulsive network use often arises from users harboring irrational beliefs regarding health information. These negative metacognitive beliefs not only trigger heightened anxiety responses but also prompt individuals to escalate their search efforts and response frequency when faced with health-threatening information38.
Interestingly, the adoption of compulsive network use as a coping mechanism to alleviate health anxiety yields counterintuitive outcomes. This approach not only fails to effectively alleviate anxiety but also consumes substantial time and energy resources. Consequently, individuals initially grappling with anxiety find themselves in a paradoxical situation, wherein their engagement in compulsive network use actually exacerbates their health anxiety symptoms38.
Furthermore, certain researchers propose that compulsive network use manifests as a mechanism for confirming negative information. This leads individuals to repetitively search for the same content, fixating on adverse details to perform self-diagnoses21. On the other hand, an alternative perspective posits that compulsive network use stems from a quest for reassurance and health security online. However, this behavior can be influenced by the "silence spiral hypothesis" (The Spiral of Silence), which suggests that people are inclined to adopt negative viewpoints amid information dissemination39.
According to cognitive dissonance theory, users tend to trust online content that aligns with their pre-existing beliefs to avoid cognitive conflicts40. In their pursuit of health information that conforms to their perspectives, users invest heightened time, psychological, and cognitive resources during the search process. However, this intensified resource allocation may inadvertently diminish their ability to regulate their anxiety emotions, potentially exacerbating their anxiety levels.
The Internet use frequency questionnaire serves as a testament to the study's external validity. Notably, a significant disparity exists in the overall frequency of network usage between college students with more pronounced health anxiety and their less anxious counterparts. This observation aligns harmoniously with the consensus of prior research findings4, 26, 41.
In the realm of web search activities, a conspicuous divergence surfaces, particularly in the domain of map utilization. This variance could be attributed, in part, to the resemblance between web and map searches, both necessitating cognitive skills related to visual exploration. Moreover, discernible discrepancies emerge in the frequencies of utilizing video, voice, and instant information functions. Such distinctions might be indicative of the health anxiety group's proclivity to seek reassurance and comfort from external sources.
Conversely, the utilization frequencies of music, games, social media, and films exhibit no noteworthy disparities between the two groups. This correspondence with existing research findings underscores the notion that these content categories primarily serve entertainment purposes, which may not be directly linked to health concerns within the realm of compulsive network use8. Additionally, this outcome might also imply that engagement in leisure activities like learning, watching TV, listening to music, and playing games fails to alleviate health anxiety. Thus, the comparable utilization patterns in these functions may not reveal significant differences.
This outcome also potentially indicates that individuals within the more adversely impacted clinical health anxiety group solely manifest negative ramifications in their information-seeking behaviors, without necessarily generalizing this impact to other facets of internet use.
4.2 Mediating role of intolerance of uncertainty
The findings of this study underscore the role of uncertainty tolerance as a mediator, exerting a partial mediating effect. Compulsive network use is observed to positively predict health anxiety, mediated through uncertainty tolerance (supporting H2). Decreased user tolerance for uncertain information is associated with heightened health anxiety, aligning with prior research outcomes15, 16.
Uncertainty tolerance emerges as a notable predictor in mood disorders, manifesting early on in conditions such as anxiety, depression, and compulsions. Patients exhibit a fear of uncertain emotions, objects, and situations, struggling to cope with the anxiety stemming from the unknown. This highlights the psychological vulnerability of health anxiety groups, where the distress triggered by uncertainty compounds negative emotional experiences, potentially exacerbating the condition. Notably, uncertainty tolerance manifests in negative beliefs, behavioral inclinations, and emotional responses42.
In line with the cognitive-behavioral model theory38, 43, individual experiences influence health beliefs. Reduced uncertainty tolerance may lead to the formation of negative beliefs about health information, resulting in a pessimistic evaluation and interpretation of sought-after health information. Additionally, the inability to tolerate uncertain content may drive users to intensify search efforts while avoiding less efficient information, ultimately hindering effective information utilization. This heightened anxious response to uncertainty further compounds the intricate relationship.
4.3 The effect of information avoidance
The moderating effect of information avoidance is not significant. Not supportive of H344–47. This outcome indicates that information avoidance may not have a direct association with compulsive internet use and intolerance of uncertainty. Even if compelled to increase internet usage frequency, the tendency to avoid health information remains consistent. It suggests that individuals might be selectively seeking specific health-related information while avoiding what they perceive as unnecessary information while searching for health-related information online. Although this search strategy may enhance the efficiency of search results by increasing search frequency, it could reduce the opportunity to access certain crucial health-related information, thus exacerbating health anxiety. Therefore, information avoidance may function as a criterion or belief influencing individuals' internet usage behavior. This result shows that users who tend to avoid information may not be able to effectively obtain information content when facing a large amount of health-related information, which interferes with users' ability to use information to solve health problems and causes people to suffer from health anxiety. This may be due to information avoidance associated with impaired cognitive flexibility in health-anxiety groups44.The problem of impaired cognitive flexibility is prevalent in health-anxiety groups45, 46, based on the "alert — avoidance" model theory proposed by the cognitive dissonance theory verified the idea of impaired cognitive flexibility, due to the health anxiety groups to disease information, in exposure to health-related negative stimuli, showed earlier than normal people noticed health-related negative information, later shift attention from the negative information47。Because processing health information requires higher cognitive skills, search tasks are constantly switched during the search process. To reduce repeated switching between different search tasks, people with lower cognitive flexibility will take an active avoidance approach to reduce their transitions between different tasks.
Another view is that information avoidance, while reducing anxiety in a short period of time, does not change the risky health behaviors of individuals, let alone the negative beliefs about their own health. Therefore, negative beliefs and risk factors for health anxiety still exist, and they can still lead to health anxiety after avoiding threat messages. Moreover, the third view is that information avoidance is not the main cause of inducing health anxiety, but rather the influencing factor that maintains and aggravates health anxiety. Information avoidance may be affected by other information factors, such as information sources, information overload, and information anxiety48, involved in the bidirectional promotion of compulsive network use and health anxiety. Therefore, information aversion may work together with other factors to affect health anxiety48.
4.4 Response measures
According to the conclusions drawn in this study, health anxiety is affected by three factors: compulsive network use, uncertainty tolerance, and information avoidance. By intervening in the network-use behaviors of patients with health anxiety, Reduce continuous recommendations of health-related to disease in recommendation algorithms, Relieve negative emotional experiences, Reduce the sense of coercion in the search process; When the organizational structure of health information is adjusted by screening, sorting and integration, Enhance the review of disease and health-related information, Raise the threshold for relevant information release, Improve the accuracy and effectiveness of the information, Reduce the uncertainty of information search among health anxiety groups; Insert health-related tips in entertaining videos, music, fiction, Urge health anxiety patients with regular physical examination, Learn about health information from information released by professionals and authorities, Reduce the avoidance of your own health status. In addition, the health related information can use video, music, interactive games, health information to reduce the direct fuzzy description of disease degree and disease consequences, increase the diagnosis of disease and keep a healthy life skills, cultivate people healthy positive life concept, so as to reduce the overall health anxiety.
4.5 Research Limitations and Outlook
Although this study utilized a large sample, it may not fully represent the entire Chinese population in terms of socio-demographic variables. The cross-sectional research method used here limits our ability to infer causal relationships between variables. Additionally, the study only focused on one information factor's effect on health anxiety, neglecting other potential factors. Future research could employ experimental methods with detailed control variables or longitudinal tracking to investigate the established mediation model further. Furthermore, exploring the impact of various informational factors on health anxiety could enhance our understanding of this phenomenon.