Background
Electronic Health Records (EHRs) have the potential to improve many aspects of care and their use has increased in the last decade. Because of this, acceptance and adoption of EHRs is less of a concern than adaptation to use. To understand this issue more deeply, we conducted a qualitative study of physician perspectives on EHR use to identify factors that facilitate adaptation.
Methods
We conducted semi-structured interviews with 9 physicians across a range of inpatient disciplines at a large Academic Medical Center. Interviews were conducted by phone, lasting approximately 30 minutes, and were transcribed verbatim for analysis. We utilized inductive and deductive methods in our analysis.
Results
We identified 4 major themes related to EHR adapation: impact of EHR changes on physicians, how physicians managed these changes, factors that facilitated adapation to using the EHR and adapting to using the EHR in the patient encounter. Within these themes, physicians felt that a positive mindset toward change, providing upgrade training that was tailored to their role, and the opportunity to learn from colleagues were important facilitators of adaption.
Conclusions
As EHR use moves beyond implementation, physicians continue to be required to adapt to the technology and to its frequent changes. Our study provides actionable findings that allow healthcare systems to focus on factors that facilitate the adaptation process for physicians.
This is a list of supplementary files associated with this preprint. Click to download.
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Posted 19 Aug, 2019
Received 23 Sep, 2019
On 23 Sep, 2019
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On 30 Aug, 2019
On 28 Aug, 2019
On 20 Aug, 2019
Received 20 Aug, 2019
On 19 Aug, 2019
Invitations sent on 19 Aug, 2019
On 13 Aug, 2019
On 13 Aug, 2019
On 06 Aug, 2019
On 19 Dec, 2019
On 18 Dec, 2019
On 17 Dec, 2019
On 17 Dec, 2019
On 04 Dec, 2019
Received 19 Nov, 2019
On 01 Nov, 2019
On 28 Oct, 2019
Invitations sent on 28 Oct, 2019
On 28 Oct, 2019
On 28 Oct, 2019
Received 28 Oct, 2019
On 27 Oct, 2019
On 27 Oct, 2019
Posted 19 Aug, 2019
Received 23 Sep, 2019
On 23 Sep, 2019
Received 14 Sep, 2019
On 30 Aug, 2019
On 28 Aug, 2019
On 20 Aug, 2019
Received 20 Aug, 2019
On 19 Aug, 2019
Invitations sent on 19 Aug, 2019
On 13 Aug, 2019
On 13 Aug, 2019
On 06 Aug, 2019
Background
Electronic Health Records (EHRs) have the potential to improve many aspects of care and their use has increased in the last decade. Because of this, acceptance and adoption of EHRs is less of a concern than adaptation to use. To understand this issue more deeply, we conducted a qualitative study of physician perspectives on EHR use to identify factors that facilitate adaptation.
Methods
We conducted semi-structured interviews with 9 physicians across a range of inpatient disciplines at a large Academic Medical Center. Interviews were conducted by phone, lasting approximately 30 minutes, and were transcribed verbatim for analysis. We utilized inductive and deductive methods in our analysis.
Results
We identified 4 major themes related to EHR adapation: impact of EHR changes on physicians, how physicians managed these changes, factors that facilitated adapation to using the EHR and adapting to using the EHR in the patient encounter. Within these themes, physicians felt that a positive mindset toward change, providing upgrade training that was tailored to their role, and the opportunity to learn from colleagues were important facilitators of adaption.
Conclusions
As EHR use moves beyond implementation, physicians continue to be required to adapt to the technology and to its frequent changes. Our study provides actionable findings that allow healthcare systems to focus on factors that facilitate the adaptation process for physicians.
This is a list of supplementary files associated with this preprint. Click to download.
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