The current study identified the existing barriers to engaging service users presenting AUD and ARLD in a pilot study conducted within a clinical setting. By considering the micro, meso and macro levels of analysis, this qualitative exploration of the challenges to engage service users in clinical research recognizes the versatility of applying an iterative-inductive model of focused ethnography to research conducted in fast-paced, dynamic clinical environments. The findings also provide a deeper understanding of the impact of COVID-19 and the UK’s socioeconomic landscape on research, clinical care, and health inequalities.
An observation to surface from the data was the contrast between alcohol-related and unrelated barriers to participation in research at the micro-level. While confusion related to acute withdrawal delirium, Wernicke’s or hepatic encephalopathy may serve as transient obstacles to research participation, alcohol-unrelated issues such as coexisting illness, chronic cognitive impairment and communication barriers establish more pervasive barriers to research participation. For research, these barriers have a tangible effect at the stages of approaching and obtaining informed consent, which requires information retention and decision-making capacity. This is consistent with a wide range of previous research, pointing that acute withdrawal, comorbid health conditions, chronic brain changes from long-term substance use and limited educational attainment delineate understanding and retention of consent information, as well as data collection [64–67].
Participants’ ability to maintain capacity during the study is also subject to variation. Hepatic encephalopathy, a confusional state related to the translocation of bacterial toxins from the gut and their inadequate filtering by the liver, is a complication of advanced ARLD and was a particular challenge because of its fluctuating states and could occur at any point during the study. At the initial stages of the research, this affects the understanding of study-related information, decision-making and subsequent capacity to provide informed consent. A proposed strategy to address this challenge is an ongoing evaluation of cognitive capacity, with the development of standardised tools to evaluate and grade hepatic encephalopathy during a patient’s clinical trajectory [68].
Participation in research embedded within healthcare can also be limited by coexisting economic and societal factors. The centralisation of health services and resources presupposes physical mobility as a requisite for access. A strong correlation between a lack of access to adequate mobility and a lack of access to opportunities, health-enabling resources, and services has been consistently reported in the literature [69]. This link occurs both as a cause and consequence of social exclusion, materializing in health disparities across different population groups [70]. As a social determinant of health, social exclusion is a driving factor for health inequalities [71, 72]. Through observant participation in this study, such circumstances were made evident in terms of how accessibility, transportation and affordability underlined research access and participation. While a universal, free, publicly funded healthcare system and initiatives such as integrated care and patient transport seek to overcome these challenges, there is still a strong association social exclusion, accessibility and unequal engagement with health services, and respective embedded research [73].
These assorted disparities provide further evidence to the Social Model of Disability, in which service users with complex health needs face limitations to participation that are beyond physical impairment and health conditions, but rather due to access, sociocultural and structural factors [74]. These barriers to research participation also match those encountered in qualitative studies involving minority ethnic groups in the UK [75]. A similar study found that transportation, inability to take time off from work, schedule conflicts, lack of childcare and provider beliefs as factors compromising participation in research [76]. For health policy and clinical practice, the translation of the findings obtained from the current focused ethnography coupled with those of previous research suggests that lack of participation in health research perpetuates disparities in health service use and research access.
While virtual mobility can provide an alternative to physical mobility, another factor compounding social exclusion is the unequal access and capacity to use information and communication technologies [77]. As observed in this investigation, digital exclusion reinforced unequal access to resources, including research and medical care [78]. Specifically, lack of mobile or smartphone ownership or access to e-mail amongst patients with current experience of homelessness impacted levels of engagement with both the pilot study and clinical care, as well as engagement with community drug and alcohol treatment teams. Future research could allocate funding for the provision of communication technologies. A qualitative study has shown that this improved research participation among under-served groups [79]. Although noted in this study, these findings may not be generalised to a wider spectrum of service users. While mobile ownership in vulnerable groups is limited, several cross-sectional studies noted utilization rates of above 80% among individuals attending substance use treatment [80, 81].
The culmination of different social attitudes and negative beliefs towards AUD in a common, shared environment delineated engagement and participation in the pilot study. It has widely been established that stigma is a barrier to seeking treatment for AUD, contributing to a gap between those who are affected and those who are in treatment [82–84]. While policy-oriented strategies have focused on addressing structural stigma within services and organisations, internalized negative beliefs towards oneself (self-stigma), overt and anticipated fear of discrimination or social rejection (public stigma) still serve as impediments to engagement and adherence [85]. The effect of stigma in research-related processes, such as recruitment and intervention delivery, was evident through observation and interviewing. These findings uphold the need to evaluate the role of reflexive, internalized emotions on self-stigma among vulnerable substance use groups and the involvement of social networks in the management of AUD and ARLD [86, 87].
The above barriers have been exacerbated by wider national factors such as the impact of COVID-19 and economic recession. Conducting a pilot study in an overstretched system further revealed the effect of NHS staff and resource pressures on research-related procedures. Where healthcare services face constraints to meet a rising clinical demand, research within care will also be affected. The findings raise concerns regarding the future of health services and implementation research, in agreement with a reported 44% decline in patient access to healthcare research [88]. In real-world settings, this is detrimental to patient groups with limited access to evidence-based, innovative treatment pathways.
The study also emphasized the interplay between micro, meso and macro barriers. A clear-cut example of this was the ‘domino effect’ prompted by the cost-of-living crisis on the interfaces between service users, clinical care and environment and research. At the micro-level, financial hardship and living costs contributed to further exclusion from research and care, hindering service users from accessing beneficial clinical research opportunities. Financial pressures have also implied healthcare budget cuts and subsequent staff and resource shortages. At the wider, macro-level, the increasing cost of living has prompted industrial action across different sectors.
One of the key strengths of this study is the suitability of its methodological approach and its scope to inform equity-oriented, health services research. This investigation sits on a methodological spectrum ranging from exploration to theory building, fed by a circular, reflexive approach. Observant participation, inherent to a focused ethnography approach, allowed a first-hand, comprehensive understanding of the challenges that health research is subject to when embedded within clinical settings as well as the wider, structural drivers of unequal access to health-enabling opportunities. The urgency of these barriers becomes paramount within a post-pandemic, socioeconomic volatile context, tied to the widening of health gaps across population groups. Yet, as this study was conducted in a large hospital allied to a university in a major city, extrapolation of the findings may not be generalisable to other settings. Further work is therefore needed to ascertain the variability of these barriers with differences in organisation and practice across clinical settings, as well as within remote, socioeconomically deprived areas. Notwithstanding, the overall work provides valuable insights into the socioeconomic, systemic, and structural determinants that persist and prevent under-served groups from accessing clinical research opportunities, and how this inequitable access may perpetuate health disparities.