Of 50 healthcare professionals invited, 14 agreed to participate. The most common reason for non-participation was a lack of response to the invitation to participate. All participants worked within either hospital oncology clinics or a hospice and all were involved in participant recruitment for the CanTalk study. Participants came from a range of sites, including those that struggled with recruitment for the study, and some that recruited well. Occupations and gender of participating healthcare professionals are provided in table 2.
Table 2. Participant demographic data
|
Identifier
|
Role
|
P01
|
Clinical Research Practitioner
|
P02
|
Research Nurse
|
P03
|
Clinical Nurse Specialist
|
P04
|
Consultant Clinical Psychologist
|
P05
|
Clinical Nurse Specialist
|
P06
|
Staff Doctor
|
P07
|
Clinical Trials Officer
|
P08
|
Oncology Consultant
|
P09
|
Research Nurse
|
P10
|
Research Nurse
|
P11
|
Palliative Care Consultant
|
P12
|
Oncology Consultant
|
P13
|
Research Nurse
|
P14
|
Oncology Consultant
|
Five main themes emerged from the data: 1) Factors limiting recruitment 2) Attitudes to research and randomisation; 3) Attitudes towards trials not of medicinal products; 4) Views on study team vs in house researchers; and 5) Factors facilitating recruitment. From these, 13 subthemes were identified. A thematic map is provided in figure 1.
Factors limiting recruitment
Gatekeeping
A number of healthcare professionals discussed pre-selecting patients. This included avoiding people at the end of their life who are struggling (P03), who were in a hospital bed and looking pretty sick (P03), and avoiding people with really difficult personalities (P14). Reasons suggested for gatekeeping included not wanting to upset their patients (P06) or to give them any extra burden (P10):
… you’re not really going to be offering a therapy that they may not be around to benefit from …. and also put them to the inconvenience of going and sorting all this out … (P03)
Some Healthcare professionals displayed an awareness of their tendencies to gatekeep:
… if you could be a bit more objective about it and think ‘they meet the criteria I can go and speak to them’, I think maybe sometimes it, it stopped us from approaching people … (P10)
One healthcare professional suggested that a researcher who is “blind” to the patients may be less likely to gatekeep:
… sometimes coming in blind and not knowing all that information is fine because you can just discuss it with somebody and they can say yes or no… (P03)
Resource limitations
Limitations in time (P02) and space (P10) were noted to limit recruitment. In terms of time, competing priorities (e.g. always something more pressing to do; P03) and demands of a two hour wait in clinic (P14) were noted. In terms of space, limited availability of clinic rooms (P10) was noted as a limiting factor:
… they were welcoming for us to come in a see the patients um, but again its busy clinics its clinic time its clinic rooms, its finding that space … (P10)
Eligibility criteria too narrow
Healthcare professionals noted that the catchment area restricted what clinics we screened (P09) and constituted a postcode lottery (P03). This theme also included the notion that the eligibility criteria were too narrow overall. Broadening the patient eligibility (P08) criteria by including patients who have got curable malignancies [P08] or by providing the trial intervention on site [P08] were noted as factors that would increase recruitment.
… we had about eighty or ninety patients we had on that list, but then as these, like the barriers kept coming in we had to keep cutting out people …. so the list just kept going smaller … (P02)
Patients do not want support
This theme comprised the concept that many patients did not need (P01) or want (P08) support, including the rejection of formalised psychological support:
…we had plenty of patients who both myself and the clinicians, like the consultants, really thought needed talking therapy because they would literally take up an hour of the medical oncologist’s time but when it came to offering the study they didn’t need any help …. (P01)
Some patients were also noted to choose church over study (P01).
Attitudes to research and randomisation
Attitudes towards research
Attitudes towards research were largely positive, for example commenting on the usefulness of research, or factual, stating that research was part of the job or role. Several participants commented that research helps to build up the evidence base (P12), is the way forward (P03), and that randomised controlled trials are the gold standard (P01)
… according to the results it might help many more in future so it’s like I’m being part of the future research evidence base that would be used probably five, ten years to come... (P05)
A number of participants also noted that research and recruitment are part of my job (P05), or remit, for example:
… certain groups of clinicians don’t want to get involved in research …, whereas … most oncologists I know wouldn’t feel like that cause they know that research is part of our work… (P14)
However one individual expressed the view that I don’t have dedicated time for research (P11) and another noted the added burden:
…they’re [the oncology clinic] understaffed at the moment so they feel it’s, research is like an added … it’s added work for them … (P02)
Randomisation necessary
Several healthcare professionals expressed that randomisation is necessary to answer the question, that it is the only way that we can compare things (P10), provides a scientifically robust test (P08), and is a short term sacrifice [to patients allocated to usual care] for long term gain (P01):
… though I’ve got patients at the moment who didn’t get the active arm, perhaps I, I say to myself ‘well in two years all of my patients will be getting this as standard treatment’ … (P01)
Mixed views on randomisation to treatment as usual
Views on randomisation to treatment as usual were mixed. Several healthcare professionals commented that randomisation to an intervention or usual care group was no particular concern (P03) because the patient could still get help if they needed it (P05):
… it wasn’t like if they were, if they were randomised to that and they didn’t get any, the CBT it wasn’t that they couldn’t then have anything through the hospital … (P10)
However, a number of healthcare professionals noted that it can be difficult (P13) or hard knowing that … patients aren’t going to get what we really want them to get (P01). Healthcare professionals also spoke of worry (P12) and feeling guilty (P10) about patients with depression being assigned to standard care:
… it can be quite hard letting people know that they’ve not got the intervention and, if you know that people are you know really keen for it you can feel quite guilty… (P10)
Attitudes to trials other than Clinical Trials of Investigative Medicinal Products (non-CTIMP trials)
Importance of trials not of medicinal products
There was a commonly expressed theme that non-CTIMP trials are very important (P11, P12) and help meet patients’ holistic needs:
… I think if were looking at trying to, uh improve patient care from a kind of a holistic perspectives … these kind of studies and other similar ones are vital… (P08)
Some health care professionals also expressed the notion that both CTIMP and non-CTIMP trials hold equal importance, and recruitment centres need a balance (P13):
… we need to do both, ‘cos we’re paid for both (yeah) and we need to give patients the chance for both … (P02)
Advantages of trials not of medicinal products
Several healthcare professionals noted advantages to non-CTIMP trials, such as being more straightforward so you weren’t involving any drugs or treatment (P03):
… non-CTIMPs actually suit a hospital like the [name redacted] hospital very well, because they’re not so resource intensive… (P01)
As well as noting that trials not of medicinal products could be more straightforward, healthcare professionals also noted that psychosocial research studies, which commonly involve completing outcome questionnaires with participants, can allow staff to spend more time with, chat with (P07), and better understand patients:
… I like the fact that the questionnaire studies in particular enable me to spend time, more time with the patients actually understanding them as people (mmm) so they are much more people than they are drug trial subject … (P01)
Bias towards trials of medicinal products
Several healthcare professionals reported a bias towards recruiting for trials of medicinal products. Consultants were noted to be involved more with CTIMP trials (P02), to be just interested in medical oncology really (P11), and to favour their own studies (P01),
… you only had one haematologist who’d think of CanTalk but the other would think about all the other CTIMP trials and then, you say, oh what about CanTalk, they’re like, ‘um, no, no, no’ as in they push it to the back, that would be like the last resort … (P02)
This bias was accompanied by a perception that the clinical trials points system gives more … funding point to trusts for … patients that are recruited into drug trials (P01):
… they were probably told that we get more money for the CTIMP trials … so it’s all I suppose funding …, so originally that’s what it was, so that’s what they would concentrate on, ‘cos they need to bring more money to the Trust … (P02)
It was also noted that non-CTIMP trials could get pushed [out] (P01), and that if there were treatment trials patients will always get offered that first … as they might potentially improve their outcomes (P10). Related to this preference for drug trials, there was a notion that time recruiting to non-drug trials could be frowned upon:
… I was pushing it saying yes we should take part, this is something we can do cause at the time there were very limited breast studies … but yes the time was um, perhaps a little frowned upon… (P03)
Views on study team vs in house researchers
Mixed views on advantages of UCL or in-house researchers recruiting for the study
Views on staff from the university trial team conducting recruitment, as opposed to staff employed by the recruitment site, were mixed. Advantages of in-house clinical staff recruiting included the advantage from us being actually embedded within [the clinic] (P13), having an established relationship with a clinician (P13), and sometimes they [the patient] do it [participate] because they know you (P3):
…they know us well enough to know that we are not going to offer them something that they don’t think might help… (P14)
Several healthcare professionals expressed advantages to researchers employed directly on the trial recruiting, noting that when trial researchers became involved it felt like an enormous weight off (P03), that we just wouldn’t of had the resource (P04), and that UCL researchers were more objective (P10) in selecting patients. For example:
… when your colleagues came from UCL the numbers went up again … because they looked, person, or this person is official and actually taken time to come from the University … (P02)
Factors facilitating recruitment
Engagement
It was deemed important for successful trial recruitment to maximise engagement with sites:
… just really more engagement to stakeholders so that they are aware (yea) of what the study is what it involves … (P12)
It was also deemed important to meet people face to face and involve all interested parties:
… really meet somebody face to face and to explain the study personally, because on paper it might not very interesting and um then to involve all the people that may or may not have views on this matter… (P03)
It was suggested that presenting the research at pan London meetings (P03) of nurse specialists or organisations such as the London Cancer Alliance (P04) would be useful. Engaging regularly was deemed important, for example through regular site visits (P01).
… I think just engagement centrally umm you know keeping the clinicians who are involved in the trial up to date means not just it doesn’t just mean having a newsletter … (P12)
Regular presence of researcher
The regular presence of a researcher in clinics and in multi-disciplinary team meetings was noted as a key factor in facilitating recruitment:
…I find our MDT’s every week a really useful time for people to make their presence remembered even if it can’t be every-, it doesn’t have to be every week it’s just as long as it’s often enough (yeah), s-, so that we keep a, thinking it through, remembering that we need to ask patients… (P06)
It was deemed useful to have somebody there to catch all the patients that come into those clinics (P03), and to have a trial researcher who forces themselves on the site (P01):
… that’s absolutely the key to recruitment, unless people jog us as clinicians regularly …. or sit and embed themselves in our meetings …. we are not going to be avid recruiters because there’s so much else to think about… (P11)