According to the knowledge, attitude and practice model, knowledge is the basis for changing behaviour (practice), and attitudes are the driving force behind this change [44, 45]. In this study, we investigated the knowledge, attitude, and practice of healthcare professionals and caregivers towards NPIs for managing BPSD. Two thirds of respondents had good knowledge but less than one third had positive attitude and only about one third of respondents reported to have good practice.
Knowledge about non-pharmacological interventions for BPSD
Our findings showed that NPIs such as engaging in pleasant activities, redirection, modification of daily living to meet individual needs, music therapy, environmental modification, child representation, provide orienting stimuli, reminiscence therapy, validation therapy, social contact interventions, behaviour management, accommodating behaviour, restructuring routines, physical activity, and pursuing roles done in their previous jobs,were marked as extremely familiar by 50-65% of healthcare professionals and caregivers. This is consistent with findings from the study conducted by Cohen-Mansfield et al., where environmental modification, behaviour change, behaviour accommodation, pleasant events/structured activities, and social contact interventions were of greatest familiarity to the study participants [28]. Our study found that 80-97% of participants were at least moderately familiar with 17 out of 25 NPIs (Figure 2 A-D). This is in line with a Canadian study conducted by Janzen et al., where more than 80% of the study participants (registered nurses, personal support workers, and allied health professionals) were aware of 17 out of 20 NPIs [46].
Similar to the findings of Cohen-Mansfield et al. [28], our respondents reported spaced retrieval and simulated presence therapy are the least familiar NPIs. Bright light therapy was also commonly reported as one of the unfamiliar NPI items by Janzen et al. [46]. These NPIs have different therapeutic purposes and health outcomes. For example, bright light therapy may improve depression and agitation, [47, 48] and sleep outcomes (e.g., sleep continuity, and advancement of delayed sleep timing) in RWD [49], whereas simulated presence therapy may improve refusal behaviour [50].
Our study showed that nurses scored greater knowledge than caregivers and allied health professionals for 22 and 21 out of the 25 NPIs, respectively. Better NPIs knowledge among nurses might explain the free text responses where a higher number of nurses favoured NPIs over medication than caregivers and allied health professionals (Table 3). Nurses’ greater knowledge on NPIs also goes with better attitude than those of caregivers (Additional file 3).
Attitude towards non-pharmacological interventions for BPSD
Our findings indicated that 66% of the respondents felt that NPIs are more useful than medications (Table 2). This figure is much lower than that in Cohen-Mansfield et al. where at least 92% of the respondents (physicians, nurses, and psychologists) agreed with this statement [28]. Furthermore, 78.1% of our respondents agreed that NPIs should always be attempted before resorting to medications (Table 2). This percentage is also lower than the results reported by Cohen-Mansfield et al., where at least 92% of the respondents agreed that NPIs should be used before pharmacological treatments [28]. The variation in these findings is possibly due to the difference in the professional backgrounds of the study participants. In our study, the participants included physicians, nurses, allied health professionals, and caregivers whereas in the Cohen-Mansfield et al., they consisted of physicians, nurses, and psychologists.
There were differences in the agreement levels among study participants by profession for five attitude statements. Higher agreement was noted with using NPIs as first line strategy for BPSD management among nurses as compared to caregivers and allied health professionals. This is in line with the finding reported by Cohen-Mansfield et al. where nurses had higher agreement levels on the attitude favouring NPIs than psychologists, and physicians [28]. In our study, nurses also scored a significantly higher rank of agreement with the responsibility of delivering NPIs for people living with dementia, compared to physicians, caregivers, and allied health professionals. The lowest rank was for physicians while both caregivers and allied health professionals were on a par regarding the responsibility of administering NPIs.
Practice of non-pharmacological interventions for BPSD
Validation therapy was the only NPI marked as always practiced by more than 50% of participants. However, 20 out of 25 types of NPIs were at least used frequently by more than 50% of the survey respondents. This is similar with Janzen et al. in which 15 out of 20 NPIs were used by more than 50% of their study participants [46]. In our study, the top three ‘never practiced’ NPIs, in that order, were bright light therapy, spaced retrieval, and simulated presence therapy. These interventions were also the top three that were not at all familiar to our study participants. The five rarely used interventions were bright light therapy, simulated presence therapy, spaced retrieval, aromatherapy, and outdoor interventions. This is quite similar to Cohen-Mansfield et al. findings where the five least practiced NPIs were Montessori based activities, spaced retrieval, simulated presence therapy, aromatherapy and bright light treatments [51]. The 10 most common NPIs used at least frequently were as follows: redirection (89.9%), behaviour management (86.5%), validation therapy (85.4%), physical activity (82.1%), modification of activities of daily living to meet individual needs (75.3%), music therapy (75.3%), engaging in pleasant activities (75.2%), social contact interventions (71.9%), reminiscence therapy (69.6%), restructuring routine (65.2%), and child representation (65.2%). In comparison, Cohen-Mansfield et al. found that, the 10 most commonly used NPIs were as follows: removal of physical restraints (86%), redirection (83%), monitors for wandering (81%), physical activity (73%), provide orienting stimuli (72%), activity therapy/recreation/structured activities (71%), environmental accommodation of behaviour/environmental modification (66%), restructuring routine (65%), modification of activities of daily living care to meet individual needs (62%), and pet therapy (62%)[51]. This has partial agreement with our findings because two NPI items (e.g., removal of physical restraints, monitors for wandering) listed in the Cohen-Mansfield et al. study were not present in our study, and other NPIs (e.g., provide orienting stimuli, environmental modification, pet therapy) were ranked low in our study. As noted earlier, the variation between studies might have been due to differences in the sample size and characteristics. Separate analysis for physician respondents in our study showed that the top 10 most used NPIs included physical activity, behaviour management, providing orienting stimuli, social contact interventions, pursuing roles done in their previous jobs, redirection, modification of activity(s) of daily living to meet individual needs, accommodating behaviour, outdoor interventions, environmental modifications. This has partial agreement with the findings from Cohen-Mansfield et al. study. This variation may be because two of the 10 most commonly used NPIs in Cohen-Mansfield et al. study were not included in our study [51].
In our study, nurses scored higher rank of practice score than caregivers and allied health professionals in most NPIs. This might have been due to lower training on NPIs among caregivers and allied health professionals as compared to nurses [52-55].
There was moderate positive correlation between knowledge and practice as well as attitude and practice towards NPIs. Additionally, two thirds of our participants had good knowledge but only one thirds had positive attitude, and one thirds having good practice. This suggests that not only increasing the knowledge but also improving the attitude is important in changing practice.
Free text responses on the reason of choosing ‘disagree’, ‘agree’ or ‘neutral’ for the statement “I feel that non-pharmacological interventions are more useful than medications for management of BPSD.”
Analysis of free text responses revealed that ‘NPIs doesn’t work’ was the reason for disagreeing with the statement “I feel that non-pharmacological interventions are more useful than medications for management of BPSD”. On the other hand, except for physicians, the other respondents (two nurses, two caregivers, two physiotherapist and two occupational therapist) noted the adverse effect of medicine as the reason for agreeing with the usefulness of NPIs over medication. All respondents who mentioned the NPIs effectiveness as a reason for agreeing with their usefulness over medications were nurses except for one who was an occupational therapist.
Apart from physicians, eleven respondents mentioned that medications have role in specific patient conditions. The overall number of physicians survey respondents was also low (n = 10) compared to other respondents. Consequently, a more focused study on the place of psychotropic medicines in the management of BPSD from a physician perspective is warranted in Australian RACHs. Overall, the findings of this study suggest that commitment and support from aged care stakeholders such as RACH managers and the government to improve funding, staffing, and training that targets the knowledge and attitude of the RACHs care staff to manage BPSD using NPIs are needed to translate into good practice.
Implication for practice
Our findings may inform aged care providers, clinicians, aged care staff, policy makers, funders, and other stakeholders that there is still a gap on the knowledge, attitude, and practice about NPIs for managing BPSD. Targeted training specifically addressing staff attitudes towards NPIs could be effective in improving practice. Nurses are well positioned to spearhead the multidisciplinary use of NPIs to manage BPSD in RACHs, but they require adequate support from the aged care home managers, and governments. Educating and training caregivers and healthcare professionals on the effectiveness of NPIs compared to medications is essential for fostering positive attitudes and good practice. Sufficient funding and well-trained staff are crucial for optimal NPIs implementation for the management of BPSD in RACHs.
Limitations
The study has some limitations. The cross-sectional design of the study does not permit inferring causality. The sample size was small in comparison to previous studies [28, 51], and the sampling technique was not random involving simple convenience and snowballing techniques. However, efforts have been made by using a number of strategies to increase response rate and sample size, including extending the data collection for several months, reaching out to various professional associations in Australia, such as those for physicians, nurses, gerontology, aged care industry, and allied health professionals as well as using the supervisory team’s networks.
The small sample size studied may have not allowed reaching levels of significance where expected. Therefore, a larger study is needed to confirm our findings. Additionally, most respondents were from South Australia, posing a concern about the lack of generalisability to Australia nationally. Given the scope of study, the findings may not be applicable internationally. Recall bias may have occurred with some responses that require data recollection retrospectively. There is also some gender representation bias in survey responses. Given the low representation of physicians in our study, further research specifically targeting physicians is recommended. Understanding their perspectives and addressing any concerns or barriers they may have, is essential for comprehensive care planning and decision-making. Despite these limitations, our study offers valuable insights through the following strengths. First, a large number of respondents (from five out of the eight states and territories in Australia) completed the free text response box on the reason(s) for choosing or not choosing NPIs over medications. Second, participants were included from various locations (metropolitan, regional, rural, and remote) and settings (government, not-for-profit, private) ensuring a balanced and comprehensive perspective by RACHs. Third, the online questionnaire was piloted before launch.