The following section will present the demographics of the participants and then define the participant-informed recommendations for the improvement of adult IP ED treatment in Canada. Recommendations are supported by the experiences of participants and excerpts from their virtual one-on-one interviews and follow-up meetings.
Demographics
The study sample was made up of eleven participants who met the inclusion criteria and represented the geographic diversity of lived Canadian adult IP ED treatment experience. Participants were aged 22-37 years and represented ED diagnoses of anorexia nervosa (AN), bulimia nervosa (BN), and other specified feeding or eating disorder (OSFED). Participants self-identified as non-binary, [cis-gender] female, and trans masculine non-binary. The study sample described their race/ethnicity as either Caucasian or Moroccan Jewish and their sexual orientation as queer, heterosexual, bisexual, or asexual. Study participants had lived adult IP ED treatment experience in Nova Scotia, Ontario, Alberta, and British Columbia. Demographic results have not been matched with individual participants to protect their identity.
Recommendation 1: Interim Support
As made evident through participant experiences, the lack of accessible interim support (i.e., treatment during the waiting period between referral and admission to adult IP ED treatment) combined with rigid eligibility criteria surrounding publicly funded treatment had significant consequences on the health of study participants. In recognition of this, our first recommendation is that support should be available to people in the interim to prevent patient health deterioration and to improve overall wellbeing. Interim support programs and services, (e.g., meal support, psychotherapy, dietetics, medical monitoring) must be available to all incoming patients and must be made accessible. Patients’ geographical location and non-EDcommitments must be accommodated when designing accessible interim support programs.
Upon referral to treatment, participants recalled feeling guilty and shameful about their impending admission to adult IP ED treatment. These feelings were perceived to be influenced by internalized stigma due to a lack of resources in adult IP ED treatment in Canada. Participant Two described these feelings saying:
That I had to go into a hospital - that made absolutely no sense to me … I had this overwhelming sense of guilt about taking up a bed … I believed … I didn't need that level of care and that by taking that level of care, I would be doing something really, really wrong by taking it away from someone who might need it more.
In addition to feelings of guilt and shame, the ‘not sick enough’ mindset (i.e., feeling unworthy of care) was common among participants. Participant One eluded to this mindset, saying: “[I felt] a lot of self-judgment [upon referral] …the whole ‘I’m not sick enough’ mindset, and ‘I’m undeserving of care’ and ‘people need it more than I do’”, describing the self-judgment that accompanied referral to adult IP ED treatment.
Long wait times were also of concern among the study sample. Participants waited up to 15 months between referral and admission. During this waiting period, every participant reported a decline in their physical and mental health. This decline resulted in medical emergencies in some participants, including Participant Three, who said: “I depleted so badly that I ended up having a heart attack and a stroke”. Participant Twohad similar experiences, stating: “[I had] to go to emergency multiple times while waiting for treatment”. The commonality of long wait times and medical emergencies in the interim was further underscored by another comment from Participant Three: “I can honestly say I’ve known people personally who have died on that waitlist”. Waiting for admission to IP ED treatment was agonizing for participants, not only due to the fleetingness of motivation to recover but also because of the steep decline in health that they experienced while waiting.
Access to interim support was uncommon for study participants, with only one participant receiving publicly fundedoutpatient treatment. Other participants sought private support in the interim, while most study participants were left with no interim support at all. Eligibility criteria (i.e., minimum/maximum body mass index (BMI) requirements) for adult IP ED treatment restricted many study participants from enrolling in publicly funded outpatient programs. Participant Eight described their experience of awaiting IP ED treatment admission:
I felt like the referral process…almost incentivized you to get worse…for so long, I was in a place where I was not quite healthy enough for outpatient services, but not quite sick enough for IP services…it felt so much easier to get worse and get care through IP than get better and get help through outpatient.
Private treatment options allowed more flexibility in eligibility criteria, yet this form of support also proved to be unreliable in the interim. Participant Two, said, for example: “I was seeing a therapist [and a] dietician and we were not making progress and they were saying like, we can’t work with you anymore”, describing their experience of having a private care team while awaiting admission to IP ED treatment, however; after a lack of progress, this form of support was terminated.
Recommendation 2: Dignified Treatment
Participants expressed a lack of trust and a culture of disrespect in their experiences of adult IP ED treatment, which left them feeling undignified. Because of this, our second recommendation is that treatment should be respectful of patients’ dignity. Maintaining all facets of a patient’s life should be prioritized while in treatment. The program should collaborate with a patient’s support system to determine and implement an appropriate treatment plan to allow this. Allprocesses should be conducted with compassion, empathy, and understanding for the patient. Patients should not be stripped of their autonomy and independence. These actions require healthcare providers to implement principles of patient-centered care.
Upon admission to treatment, participants felt a clear power imbalance between the patients and the healthcare providers, leaving patients feeling unwelcome, powerless, and even unsafe. While certainly not the intention of all healthcare providers, this was a common experience among study participants. Participant Four reflected on their first days in treatment, recalling a ‘tough love approach’: “[It was] probably what I needed at the time, but it felt very jarring, and I could see a lot of people not doing well with that”. Participant One supported this sentiment, saying: “I think there’s room for improvement to really meet the patient’s needs rather than being a drill sergeant”. This power imbalance and culture of disrespect led some participants, including Participant Nine, to feel less than human: “I generally just felt like an animal”. This statement summarizes participants’ common perception of treatment as being, at times, inhumane.
In addition to the culture of disrespect and power imbalance, participants noticed a lack of trust from healthcare providers. Participants felt that the patient perspective was often disregarded and not believed. Participant Seven described this phenomenon by referencing an interaction with a healthcare provider: “They kind of looked at me like, ‘Well, you’re the crazy one’”. Participant Three also recalled a time in which they were not trusted by healthcare providers in the adult IP ED treatment program. Prior to a routine weigh-in, the participant was not allowed supervised use of the bathroom, resulting in an elevated weight on the scale. This participant was accused of intentional water-loading and was discharged from the program without an opportunity for explanation. Participant Three described the situation: “The weight on the scale was so significantly high, because I had so much fluid in me…[that] I got discharged”. Experiencing this distrust from healthcare providers discouraged participants in their recovery journey, making them feel as though they were alone in their hardships.
Administrative discharge (i.e., getting kicked out of a program prematurely) was a common experience among participants. Participants who were administratively dischargedfelt there was a lack of discharge planning, as in Participant One’s experience: “I was left with zero follow-up…if you’re not successful, you don’t get follow-up at all”. This meant that not only were patients being discharged prematurely, but they were also being discharged without support. Participant Seven was discharged in a concerningly dangerous physical state: “They discharged me at like, I think I was maybe 68 pounds”. Being discharged without discharge planning at such a low weight could have had fatal consequences.
Recommendation 3: Individualized Care
Participants felt that the approach to adult IP ED treatment in Canada was too generalized and ignorant of how social determinants of health (SDOH) influence individual patients’ experiences of EDs, recovery, and treatment. In response, our third recommendation is that all processes should be conducted in recognition of the fact that every person is different, and every ED experience is different. Referral processes should be more subjective and holistic; factors beyond just weight and BMI must be considered when evaluating the need for treatment. SDOH and the unique factors that impact a patient’s experience of an ED, treatment, and recovery must be considered throughout all treatment processes. Future ED research in Canada should be focused particularly on improving the health outcomes of marginalized populations.
Participants noted a ‘one size fits all’ approach to treatmenttaken by programs, and how ineffective it can be. Participant Three summarized this common notion, saying: “Maybe the … one size fits all treatment isn't actually fitting all”. The ineffectiveness of this approach was even more evident in the experiences of participants who were diverse (i.e., in comparison to other study participants) in culture, gender, or housing. As a Moroccan Jew, Participant Eight reflected on their experience seeking spiritual support while in treatment: “They told me that they’d connect me to the spiritual care section of the hospital. Every single person who worked in the spiritual care unit was a white Christian lady … [who asked me to] teach her about Judaism.”. Not only did this lack of individualized care leave Participant Eight with insufficient support, it also left them feeling alone in their experience: “It just made me feel like eating disorder treatment is only for like, white cisgender Christian women”. This marginalization left Participant Eight with insufficient support and reduced hope for recovery.
Gender was also overlooked when it came to participants’ experiences in treatment. Participants felt that adult IP ED treatment in Canada is designed specifically for cis-gender women, discrediting the experiences of other genders and gender expressions. Participant Eight reflected on their experience as someone not identifying as a cis-gender woman:“Weight gain was really hard for me, because of like gender and stuff … and they were like, you just need to accept your secondary sex characteristics …we're not a gender therapy, we're an eating disorder therapy.”. Participant Eleven expressed similar sentiments: “Being someone who is … trans non-binary, so much of eating disorder treatment ends up catering to cis-women and I think that, like, there’s a huge gap in education”. The gender-related experiences of Participants Eight and Eleven further highlight the alienation and marginalization that can result from a generalized approach to treatment.
Because of the lack of individualization in adult IP ED treatment, housing was another SDOH not considered while in care which caused an issue for Participant Ten. This participant refrained from sharing their experience with housing instability while in treatment due to the outcome of a co-patient: “They had kicked out someone else … because she had mentioned that she didn't have secure housing, basically … so I wasn't going to be like, ‘Hi, I don't have housing either’”. Concealing this concern created an opportunity for the participant to feel isolated and it reaffirmed the existing power imbalance between healthcare provider and patient.
Recommendation 4: Resources
Many areas for improvement identified by participants can only be remedied with increased resources allotted to Canadian adult IP ED treatment. In consideration of this, the fourth recommendation is to allot sufficient resources (i.e., funding, staff, training, beds, programming) to this form of care to increase accessibility of treatment and improve population health outcomes. Greater resources are necessary to implement other identified recommendations as well.
Participants’ experiences with the lack of interim support, long wait times, disrespectful and untrusting healthcare providers, and generalized treatment approaches all support the need for the implementation of this recommendation. In addition, there are several participant experiences and excerpts that relate directly to the need for increased resources. Participants recognized that many of their negative experiences with treatment were simply a product of insufficient funding and resources. Participant Eight shared: “The psychiatric system…for me felt like they weren’t there to offer support for my health, they were more there to keep it [away] from people and I know that’s like [an] issue with funding”. Participant One expressed a similar sentiment: “I think they genuinely do what they can and what their limited funding and resources allow for, but the funding [and] resources aren’t adequate”. It was common for participants to share that they felt poorly that many of their reflections on treatment were negative. Participants were sympathetic towards healthcare providers within the treatment programs as they saw first-hand just how stretched the resources were. During Participant Two’s follow-up meeting, they clearly stated their feelings towards the fifth recommendation, saying: “The bottom line is that there needs to be so much more resources for [the implementation of the identified recommendations] to happen”. Participants felt strongly that increased resources should be a prioritized recommendation.
Recommendation 5: Stigma
Given the negative impact of various levels of stigma (i.e., internalized, societal, institutional) evident in the participants’ experiences, our fifth recommendation is to implement the aforementioned recommendations as well as the following active methods for stigma reduction. Educational curriculums should be established or updated to generate accurate and widely understood depictions of EDs, who experiences them, and how they can be treated. People with lived ED experience should be included at the forefront in the development of policies, guidelines, and practices related to EDs. Referral, transitional, treatment, and hiring processes must better reflect the diversity of populations impacted by EDs.
Stigma played a direct, negative role in participants’ experiences of how they felt being referred to IP ED treatment, the way they were perceived and treated by healthcare providers, and the generalized approach to IP ED treatment as discussed in previous sections. As with the fourth recommendation, several participant experiences and excerpts have been identified to further support this recommendation. Participants acknowledged the stigma associated with experiencing an ED at a normal or high weight, and how this stigma impacts one’s access to referral and treatment. Participant Six said: “If I, today, just stayed in this body [as someone who lives] in a relatively thin body…I would be dealing with people going, ‘Oh, but you’re healthy, what do you mean you’re sick?’…That would add a whole other layer to seeking support and also being taken seriously [in treatment]”. Participant Three experienced this stigma first-hand as someone who was admitted to treatment several times at varying weights: “My weight was fluctuating every admission…[and] how I got treated and their approach to me completely changed”. Many participants already felt guilty about being referred to treatment or ‘not sick enough’ to deserve treatment, and experiences like that of Participant Three contribute to the stigma that perpetuates these feelings. Stigma also affected the relationships between participants and healthcare providers. Participant One eluded to this stigma, saying: “I think even eating disorder professionals carry somewhat of a stigma with them [toward patients]”. This stigma likely contributed to the culture of disrespect and distrust thatwas commonly experienced by participants in treatment.