The Healthcare and Social Assistance sector in the United States (US) employs over 20 million workers and is expected to have about 1.8 million job opportunities annually on average (U.S. Bureau of Labor Statistics, 2021). This sector encompasses a diverse array of occupations, each with its unique set of educational prerequisites, training criteria, and job demands which can predispose healthcare workers to work-related stress, and the COVID-19 pandemic has exacerbated these stressors (e.g., Buselli et al., 2021; Pappa et al., 2020; Que et al., 2020). The recent White House COVID Coordinator stated that the healthcare sector would continue to experience periods of dysfunction and overwhelming “for years” (Washington Post, 2023).
The psychological well-being of healthcare workers is a significant public health issue due to their pivotal role in healthcare delivery, which can have rippled effects on their well-being, the health of their families, and the quality of care provided to patients. Healthcare workers may encounter several occupational challenges such as demanding workloads, potential contact with hazardous medical waste and transmission of infectious diseases, and insufficient personal protective equipment and safety measures (Buselli et al., 2021; Pappa et al., 2020). These working conditions may act as stressors that can manifest in psychological distress, such as burnout and secondary traumatic stress (Pappa et al., 2020).
Burnout has been understood as the “result of chronic stress in the workplace that has not been successfully managed (World Health Organization). Burnout develops gradually, whereas secondary traumatic stress swiftly materializes with a more accelerated onset (Jakimowicz et al., 2018). Burnout and secondary traumatic stress have been posited to come from failed survival strategies, namely assertiveness-goal achievement response (characterized by a drive to achieve vital goals and activation of the sympathetic nervous system) and rescue-caretaking response (characterized by intense empathy, pity, compassion, care, devotion, and responsibility), respectively (Valent, 2013). Burnout is common among physicians and has contributed to turnover-related costs of approximately $4.6 billion and fewer clinical hours each year in the US (Han et al., 2019). Experiencing greater occupational burnout has been associated with increased mental health symptomatology, reduced help-seeking behavior, and increased medical errors (Dyrbye et al., 2021; Hyman et al., 2017; Menon et al., 2020; Panagioti et al., 2018).
Secondary traumatic stress, also known as compassion fatigue, is defined as the “cost of caring” for others in emotional or physical pain (Figley & McCubbin, 1983). Secondary traumatic stress is that arising from contact with a traumatized patient rather than direct exposure to the trauma itself and is prevalent among workers who also experience burnout (Cieslak et al., 2014). Working conditions that are both physically and emotionally demanding increase susceptibility to secondary traumatic stress (Galek et al., 2011). Pandemic-era research suggests that secondary traumatic stress may contribute to anxiety, depression, and suicidality among healthcare workers (Ariapooran et al., 2022; İlhan & Küpeli, 2022). Importantly, secondary traumatic stress (i.e., compassion fatigue) can be viewed in contrast to compassion satisfaction, which is the sense of fulfillment that is derived from providing care to patients (Joinson, 1992). This phenomenon describes the perception that one’s work is yielding social value reflected in the mitigation of another person’s discomfort (Ruiz-Fernández et al., 2020) and has been shown to ameliorate challenges associated with patient care (Harr, 2013).
To cope with work-related stressors, some people may use substances. For example, a recent study of Brazilian healthcare workers suggests that substance use increased among this population during the pandemic and that the use of some substances varied by occupation (Gir et al., 2022). Although work-related stress and its effects have been well-examined among physicians, little is known about how it might affect healthcare workers in lower-wage occupations characterized by high job demands and low occupational autonomy (e.g., medical assistants, and nursing assistants). Gir and colleagues (2022) purported that occupation and educational status of healthcare providers can amplify vulnerability to substance use. Moreover, prior work suggests that disparities in help-seeking and healthcare access among lower-wage healthcare workers may contribute to a greater risk of NMUPD (Hoopsick et al., 2023). Therefore, this study seeks to investigate the effect of work-related experiences (i.e., compassion satisfaction, burnout, and secondary traumatic stress) on a range of drug use outcomes among healthcare workers in the United States, and whether these effects differ by occupational level.