Background: The family doctor system has gained rapid ground worldwide. In recent years, China has been actively exploring family doctor-type contracted services. The purpose of this study was to explore the influencing factors of Contracted Family Doctors Services (CFDS) from the perspectives of community health service providers, administrators and medical staff, and it provides a strong basis for the development and promotion of CFDS. Methods: A combination of quantitative and qualitative methods was adopted in this study. A cross-sectional survey was conducted among community health service providers and administrators in 12 community health service centers across four provinces (Zhejiang, Anhui, Beijing, and Shanghai) of China. A total of 389 people took the survey. Ultimately, 320 questionnaires were valid. The effective response rate was 82.3%. A total of 36 consumers were interviewed through in-depth interviews. The total effective rate 100.0%. Exploratory factor analysis, confirmatory factor analysis, and expert consultation were used to analyze the influencing factors of CFDS. Results: The factors influencing CFDS from the perspectives of medical staff were divided into four dimensions, with the following weighting coefficients: national government (31.87%), community health service agency factors (24.73%), consumers-related factors (22.58%), and contracted doctor-related factors (20.82%). The factors influencing CFDS from the perspectives of patients/consumers were national policy factors, contracted team factor, and consumers-related factors. Conclusions: National governments, community health agencies, community health workers, and consumers play an important role in the advancement of CFDS. Therefore, the development of CFDS needs to consider the rights and interests of all stakeholders involved.
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On 23 Nov, 2019
Received 21 Nov, 2019
On 08 Nov, 2019
On 07 Nov, 2019
Invitations sent on 07 Nov, 2019
On 06 Nov, 2019
On 06 Nov, 2019
Received 24 Oct, 2019
On 24 Oct, 2019
Received 20 Oct, 2019
On 10 Oct, 2019
On 10 Oct, 2019
On 07 Oct, 2019
Invitations sent on 07 Oct, 2019
On 06 Oct, 2019
On 06 Oct, 2019
Posted 02 Sep, 2019
On 15 Sep, 2019
Received 14 Sep, 2019
Received 13 Sep, 2019
On 29 Aug, 2019
Invitations sent on 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 25 Aug, 2019
On 23 Nov, 2019
Received 21 Nov, 2019
On 08 Nov, 2019
On 07 Nov, 2019
Invitations sent on 07 Nov, 2019
On 06 Nov, 2019
On 06 Nov, 2019
Received 24 Oct, 2019
On 24 Oct, 2019
Received 20 Oct, 2019
On 10 Oct, 2019
On 10 Oct, 2019
On 07 Oct, 2019
Invitations sent on 07 Oct, 2019
On 06 Oct, 2019
On 06 Oct, 2019
Posted 02 Sep, 2019
On 15 Sep, 2019
Received 14 Sep, 2019
Received 13 Sep, 2019
On 29 Aug, 2019
Invitations sent on 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 29 Aug, 2019
On 25 Aug, 2019
Background: The family doctor system has gained rapid ground worldwide. In recent years, China has been actively exploring family doctor-type contracted services. The purpose of this study was to explore the influencing factors of Contracted Family Doctors Services (CFDS) from the perspectives of community health service providers, administrators and medical staff, and it provides a strong basis for the development and promotion of CFDS. Methods: A combination of quantitative and qualitative methods was adopted in this study. A cross-sectional survey was conducted among community health service providers and administrators in 12 community health service centers across four provinces (Zhejiang, Anhui, Beijing, and Shanghai) of China. A total of 389 people took the survey. Ultimately, 320 questionnaires were valid. The effective response rate was 82.3%. A total of 36 consumers were interviewed through in-depth interviews. The total effective rate 100.0%. Exploratory factor analysis, confirmatory factor analysis, and expert consultation were used to analyze the influencing factors of CFDS. Results: The factors influencing CFDS from the perspectives of medical staff were divided into four dimensions, with the following weighting coefficients: national government (31.87%), community health service agency factors (24.73%), consumers-related factors (22.58%), and contracted doctor-related factors (20.82%). The factors influencing CFDS from the perspectives of patients/consumers were national policy factors, contracted team factor, and consumers-related factors. Conclusions: National governments, community health agencies, community health workers, and consumers play an important role in the advancement of CFDS. Therefore, the development of CFDS needs to consider the rights and interests of all stakeholders involved.
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