The needs assessment was based on interviews with eight mothers and five fathers, observations of seven health visitors’ home visits, observation of one mother support group with 15 young mothers, and four focus group interviews with 24 health visitors (16). All mothers in the interviews and observations had a low educational attainment and six of the eight mothers were younger than 25 years.
Albeit selected to represent mothers in vulnerable positions, the participants experienced considerable differences in their life situations due to differences in degrees of stability in work, economy, cohabitation and mental health; challenges in their maternal role; experiences of stigmatisation; and support from their network. These contextual differences influenced their breastfeeding journey and their breastfeeding self-efficacy, which again emphasised the importance of individual breastfeeding support and a positive, recognising relationship between parents and health professionals. Parents themselves also explicitly underscored the importance of individualised support.
During pregnancy, all parents wanted their baby to be breastfed. Because they thought breastfeeding would come naturally, parents in general and the fathers in particular saw no need for preparation in pregnancy, which both parents ended up regretting. After birth, most parents were surprised that breastfeeding was not as easy as they had expected and that they faced several practical challenges, like good positioning, timing of breastfeeding and getting the baby to latch on. Understanding the baby’s cues was difficult for some mothers, and a crying baby was experienced as a marker for breastfeeding problems and sometimes also as a critique of them as parents. Hence, a thorough, realistic breastfeeding preparation covering the practical challenges was important to include in the intervention.
Most parents experienced challenges during breastfeeding, mostly pain and experiences of insufficient milk production. They stressed that their choice of breastfeeding support depended on accessibility, usefulness and attitudes like their own towards breastfeeding. Moreover, many preferred receiving help from their social network. They used the internet to search for assistance and valued short, practical answers and videos. The use of health visitors for assistance depended on the meeting between health visitors and the parents, including the relationship, communication with both parents and the importance of working towards the same goal. Especially the health visitors stressed the importance of visits during pregnancy to initiate the good relation, facilitate a preparation process and involve the fathers. In the MBI, it would be important to include relational and communicative elements. Moreover, it could be important to combine face-to-face support with digital support, which is accessible 24 hours a day.
For many mothers, it took time to establish successful breastfeeding, and the emotional impact of their breastfeeding experiences had a major effect on their breastfeeding self-efficacy. Insecurity about whether the baby got enough milk and about the family’s general well-being were essential in all families regardless of the feeding method. Frequent breastfeeding, especially during night, insecurity of whether the baby got enough milk and having time for yourself were arguments for cessation of breastfeeding. On the other hand, a strong motivation and confidence in breastfeeding were driving forces for breastfeeding. None of the mothers who had stopped breastfeeding had asked for support from the health visitors during the decision-making process, which was also the health visitors’ general experience, causing a great deal of frustration. In the end, all that mattered was that parents were certain that their baby got enough food; whether it was bottle-feeding or breastfeeding was secondary. However, if bottle-feeding was chosen, the mothers retained a big wish to breastfeed their next baby but were also in doubt about their ability to do so. Informed by this needs assessment, the new families might benefit from a self-efficacy-supported intervention with a specific focus on how to assess that the baby was getting enough milk and a proactive approach that might catch early breastfeeding problems before they lead to termination of breastfeeding among mothers wishing to breastfeed.
Stage 2: Co-production
The findings from stage 1 and the HBI were the basis for the co-production in the working group, where the intervention was created, including supportive materials such as a dialogue sheet, a pamphlet to assess the infant’s thriving, a postcard including the four main messages, a website with text, videos and podcasts, and a manual for health visitors. Table 1 shows how the needs and attentions were addressed in MBI.
Table 1. Overview of identified attention points and needs addressed in the Municipality Breastfeeding Intervention.
Identified attention points and needs
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Addressed in the Municipality Breastfeeding Intervention
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Attention towards the feeling of stigma due to age and the need for recognition
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Creating a good relationship between health visitor and family, supported by a dialogue sheet introduced during the pregnancy visit.
Recognition and support tailored to individual needs, wishes and goals of the family using communication based on theory of self-efficacy.
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Attention towards challenged breastfeeding if early breastfeeding was difficult and demanding
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Close proactive follow-up by health visitors in the first two months following birth.
Podcasts with experiences of other parents to increase self-efficacy (vicarious experiences).
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Need for short, concrete and visual support
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Practical face-to-face support in concrete situations and practical and concrete online videos are needed to provide the family with good experiences to enhance self-efficacy and action competence.
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Need for the involvement of both parents
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One of the four key messages.
Promoting the importance of the father/partner being part of the home visits.
Videos and podcasts of fathers’ experiences of his role as a father to a breastfed baby.
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Attention towards the impact of contextual factors, including a close network of the individual parents on breastfeeding
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Individual support is based on the parents’ concrete entire situation.
Use of a dialogue sheet for the first meeting to support initiating an individual need-based counselling.
Knowledge about the positive and negative impacts of breastfeeding from the close network.
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Need for realistic expectations towards breastfeeding during pregnancy
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Pregnancy visits by the health visitor include identifying expectations, wishes and motivation for breastfeeding.
Knowledge of breastfeeding initiation available online, including breastfeeding experiences provided by other parents.
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Need for knowledge of practical breastfeeding matters
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Practical knowledge of breastfeeding positions, understanding baby’s cues, sucking techniques, signs of thriving etc., including instructive videos.
A pamphlet on assessing if the baby was getting enough milk, what to do if the baby got too little and when to ask for professional help.
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Need for specific support regarding breastfeeding pain and experiences of insufficient milk production
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An online toolbox was available with concrete, practical proposals to solve pain and experiences of insufficient milk production, including instructive videos.
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Need for a respectful and appreciative relationship with the health visitor
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Focus on establishing a good relationship with the parents.
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Attention towards not asking health visitors for support if breastfeeding is challenging
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Explicitly communicate that the health visitor is there to help parents achieve their desired goals.
Communicate to the parents what they can use the health visitor for.
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Need for valid online access to breastfeeding support 24 hours a day
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Website with evidence-based knowledge on breastfeeding.
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Need for access to knowledge of how to bottle-feed the baby
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Podcasts on how to bottle-feed the baby and parent’s experiences with bottle-feeding.
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In the adaptation process of the HBI to match the community setting, we identified differences between the two interventions and what to add under each of the four messages. Skin-to-skin contact was proposed to be used much more in the municipalities for creating peace positive relations and solving breastfeeding problems. In the HBI, we emphasised frequent breastfeeding in the initiation period, whereas in the MBI, the focus shifted to needs-based breastfeeding. Breastfeeding positions should be more open for alternative positions than the traditional upright position, and early involvement of the father should be prioritised, preferable in pregnancy.
The communication part was informed by Bandura’s theory of self-efficacy, including the four sources to enhance self-efficacy: enactive mastery experiences, vicarious experiences, verbal persuasion and physiological and affective states (28). The theory was integrated into all communicative parts of the intervention, from the instructions for the face-to-face support in the manual for health visitors to the texts, videos, and podcasts on the website for parents. The operationalisation of the four sources to enhance self-efficacy is described in Fig. 4. Concurrently, health visitors in each municipality revised the digital routine record system to allow for reporting of the intervention activities.
The routine home visit profile of the health visitors is determined by municipal policies (as a local area of government) and therefore varies slightly between the participating municipalities. We found no effective profile in the literature for scheduled home visits. Therefore, the profile for the basic intervention was developed based on the health visitors’ experiences and knowledge about when potential breastfeeding problems might arise in the families. In most of the municipalities, a home visit was offered when the baby was 4 months old. During this visit, families were guided to introduce complementary foods to the baby. Our hypothesis was that this visit might arouse parents’ curiosity and stimulate them to introduce complementary food for the baby before intended, thereby shortening the exclusive breastfeeding duration. Thus, in the intervention, the 4-month visit was substituted by a 4-month telephone call during which the health visitor and the family would plan a home visit for the introduction of complementary food according to the individual family’s breastfeeding process and needs. The final profile of the home visits and telephone calls are shown in Supplementary Table 2.
For the intensified intervention, we wanted to enhance needs-based communication by enabling more frequent contact between the families and the health visitors. The purpose of this was to identify early breastfeeding challenges, support with problem-solving and thereby address the identified problem in stage 1 of mothers not reaching out to the health visitor when needing support. Therefore, we decided that the intensified intervention should consist of scheduled proactive calls. Inspiration was found in a Danish study where proactive telephone calls were found to enhance exclusive breastfeeding at 3 months with a factor 2.5 in a group of overweight/obese mothers (50). Hence, the intensified intervention offered a higher dose of the intervention based on the same breastfeeding principles as in the basic intervention. It was a balancing act to ensure consistency between health visitors’ support and offer an individual approach. We made supportive guidelines for all visits and telephone calls (not to be followed slavishly). To stimulate an individual approach, we designed the initiation of the visit to be an open question to the family about their general well-being, how breastfeeding was going and if anything worried them. The final profile of home visits was approved by the managers of the health visiting program.
In addressing social inequity in breastfeeding during the development process, we constantly strove to find a balance between reaching the group of young mothers and mothers with low educational attainment and not labelling and stigmatising them. In stage one, we identified the importance of a good relationship built on trust and a sense of security between the mothers in this group and the health visitors to address this issue.
To enable the health visitors to engage in tailored and individualised support to the families, we developed a communication tool aiming to open a conversation about the families’ unique needs and goals for breastfeeding. The tool underwent a complicated back and forward adaptation process. Initially, we proposed a mind-mapping technique, which was introduced at an LCM and tested in role-play exercises. However, after testing it out with families, the health visitors found it too demanding for this project. We opted for a simpler tool, entitled the dialogue sheet, where the health visitor and the family in a joint process were supposed to identify the unique needs and wishes based on icons of essential elements of importance to breastfeeding. The dialogue sheet should optimally be introduced at the pregnancy visit or alternatively at the first home visit after birth.
In stage 1, both parents and health visitors proposed a website with simple, practical, evidence-based knowledge about breastfeeding and instructive videos that were available when needed 24/7. Based on the needs in stage 1, we presented and agreed on a frame for the web app with nine topics at the LCM. The web app had three layers, which accommodated different levels of knowledge among users, and the four key messages were the foundation of all information. Fifteen practical videos were produced with voice-over, explaining and describing what the videos were showing and thereby focused on vicarious experiences as a source to increase self-efficacy. The topics of the videos were, among others, breastfeeding positions, baby’s feeding cues, sucking technique and preparing for breastfeeding in pregnancy. Eight podcasts were produced to provide parents with experiences and tips from other parents with among others breastfeeding initiation and how partners supported the breastfeeding mothers. The topic ‘preparing for breastfeeding’ included a quiz, where parents could compete on knowledge and myths about breastfeeding to stimulate their interest in breastfeeding during pregnancy and contribute to providing a realistic perspective on breastfeeding. Finally, the web app included a toolbox of proposals for solving the two main problems causing early cessation of breastfeeding: pain and perceived insufficient milk.
Other materials produced during stage 2 were a postcard with the four key messages, a link to the web app, and a pamphlet to support parents considering whether their baby got enough milk, including information on a minimum number of daily breastfeedings, normal stool and urination, feeding cues, other signs of well-being, a ‘what to do guide’ if things were not as described, and when to contact health professionals for more assistance. A similar pamphlet had earlier been used in one region in Denmark. The pamphlet was valued by parents and health professionals because it provided parents with the competence to act and self-efficacy when insecure about their baby’s thriving. The pamphlet was updated according to evidence and redesigned to fit the other materials of the MBI. All materials were produced in Danish and English versions, including the web app and all the videos.
A new intervention training program was developed based on the HBI but adapted to the families’ post-discharge needs and the health visitors’ needs. A draft of a program was presented and discussed at the LCM. When the municipalities agreed to participate in the project, they signed a document permitting all health visitors to participate in a course encompassing three hours of e-learning and a subsequent two-day training course. The theoretical e-learning preceding the training course gave us the possibility to include more interactive learning in the course, such as discussions, reflections, exercises and role-plays to enhance the health nurses’ self-efficacy and action competency to deliver the intervention, as also recommended in previous interventions (51, 52). The final program of the e-learning consisted of theoretical input about the anatomy and physiology of breastfeeding, skin-to-skin contact, self-efficacy and an introduction to the dialogue sheet. The two-day training course covered the following topics: Breastfeeding – a joint parental task, the social context of breastfeeding and its impact on breastfeeding, preparing for breastfeeding, the relation between health visitor and parents, breastfeeding positions and suckling technique, breastfeeding on demand, pain and sore nipples, how to tailor support to the individual family, and enhancing self-efficacy in practice. The intervention material was activated during the training. A detailed program theory for the training program and evaluation of effectiveness on health visitors’ breastfeeding knowledge, self-efficacy and action competence is described elsewhere (53).
The entire breastfeeding intervention was mapped in a program theory, including activities, mechanisms, output, outcomes, impact and context for both target groups. See Fig. 5a and 5b.