Participant characteristics
Twenty-seven participants were interviewed (Table 2). None of the participants refused to participate in the study. Among the 27 participants, four were nurses, five were care assistants, 10 were family caregivers, and eight were people with dementia. Of the 19 formal and family caregivers, five were male and 14 were female. The mean age of the caregivers was 50.4 years (range: 32–84 years). Of the eight people with dementia, three were male and five were female. The mean age of people with dementia was 81.6 years (range = 68–91 years). The interviews varied in length between 20 and 54 minutes (mean: 31minutes) each.
Table 2
Participant characteristics (n = 27)
Participant | Identifier | Gender | Age | Years of nursing work/caregiving/having dementia |
Nurse | N1 | Female | 37 | 13 |
Nurse | N2 | Female | 30 | 8 |
Nurse | N3 | Female | 38 | 16 |
Nurse | N4 | Female | 40 | 22 |
Care assistant | C1 | Female | 53 | 7 |
Care assistant | C2 | Female | 50 | 15 |
Care assistant | C3 | Male | 55 | 7 |
Care assistant | C4 | Female | 45 | 1 |
Care assistant | C5 | Female | 43 | 2 |
Family caregiver (son) | F1 | Male | 37 | 1 |
Family caregiver (couple) | F2 | Female | 77 | 2 |
Family caregiver (daughter) | F3 | Female | 32 | 1 |
Family caregiver (daughter) | F4 | Female | 38 | 0.5 |
Family caregiver (son) | F5 | Male | 59 | 1 |
Family caregiver (couple) | F6 | Female | 84 | 5 |
Family caregiver (couple) | F7 | Male | 81 | 0.5 |
Family caregiver (son) | F8 | Male | 45 | 2 |
Family caregiver (couple) | F9 | Female | 73 | 1 |
Family caregiver (daughter) | F10 | Female | 40 | 2 |
People with dementia | P1 | Male | 90 | 3 |
People with dementia | P2 | Female | 84 | 2 |
People with dementia | P3 | Female | 91 | 1 |
People with dementia | P4 | Female | 75 | 2 |
People with dementia | P5 | Female | 90 | 1 |
People with dementia | P6 | Male | 70 | 1 |
People with dementia | P7 | Female | 68 | 0.5 |
People with dementia | P8 | Male | 85 | 1 |
Qualitative results
The overarching theme that emerged from the data was “empowerment of family caregiver for people with dementia.” Three categories regarding empowerment of family caregiver for people with dementia and the subcategories are presented in Table 3.
Table 3
Overview of results of categories and subcategories
Theme | Categories | Subcategories |
Empowerment of family caregiver for people with dementia | Attitudes towards dementia care | Respectful |
Patient |
Responsible |
Knowledge and skills | Understanding dementia |
Support in daily activities |
Managing challenging behavior |
| Cognitive training |
Support systems | Family support |
Professional support |
Long-term care support |
Community support |
Category 1: Attitudes towards dementia care
The caregivers’ attitudes towards dementia care impacted their behavior, with positive attitudes leading to enhanced understanding of individuals with dementia, improved quality of care, and decreased negative emotions among caregivers. This finding is exemplified by patient family caregivers who exhibit patience and understanding towards individuals with dementia experiencing memory loss, thereby reducing frustration and irritation.
(1) Respectful
Demonstrating respect for the thoughts and desires of individuals with dementia is imperative for caregivers (e.g., they do not want their condition to be discussed in public, and do not want to interact with complete strangers in an unfamiliar environment). Even with a diagnosis of dementia, they should be treated with respect like a normal human being, including respecting what they like and dislike.
I observed that after my father heard my sister discussing his disease with other family members openly. He just stayed in his bedroom a lot and talk to us less, because he felt that people were treating him like a patient. So, I talked to my family about paying attention to his moods and treat him as possible as like a normal people. [F5, A son]
We recently moved to a new community and I tried to get her to go and square dance with people in the community on her own because I need to go to work. But she said she didn't want to go since she didn't know anyone. She still didn't want to go even after I've told her several times. [F5, A son]
(2) Patient
Patience was an important attribute in caring people with dementia. If a family caregiver was often impatient with the dementia family due to the illness, people with dementia were prone to think that they were worthless and a burden to the family. Impatience also reflected the lack of knowledge and skills in caring for family member with dementia.
When she forgot what I just said, I would tell her over and over again without getting bored. [F2, A wife]
There was an old man who often felt like urinating, but he did not always actually pee. And every time he often called his daughter helping him and said, "I want to pee, I want to pee," her daughter became impatient later in several times and yelled, "Don't call me, don't call me anymore, go to sleep now." The old man felt upset and stopped talking to his daughter, and peed on the bed finally. [N2, A formal caregiver]
(3) Responsible
The sense of responsibility was an important source of strength to support family caregivers caring for family with dementia. The law might require family caregivers to support the basic life of their family members with dementia. However, responsibility drove family caregiver to understand dementia, learn how to care for people with dementia, and help conduct cognitive exercises.
Sometimes I would say, my life was your (people with dementia) life, and as long as I lived you would surely live. But once I was gone, you were in danger, because they didn't understand you. [F2, A wife]
When people with dementia are in the hospital, they rely on professionals. However, when they return home, the family members must take up the responsibility of caring for their families, to take the initiative and regularly train the people with dementia cognitive functions. And should not leave the disease progressing without doing anything. [N3, A formal caregiver]
Category 2: Knowledge and skills
Caring for a people with dementia was different from caring for people with other diseases. As the disease progresses, the cognitive function gradually declined. Mastering the knowledge and skills of dementia care fostered family caregivers to understand the unusual behavior of family members with dementia and choose appropriate means of caring for their family members in accordance with a specific situation.
(1) Understanding dementia
Having knowledge on dementia, such as rick factors, symptoms, and treatment, was fundamental to caring for a family member with dementia. Mastering such knowledge played a vital role in understanding the changes in people with dementia and what things needed and did not need to do for them at each stage of the disease. For example, if a family member occurred symptoms related to dementia, family caregivers could go to the hospital for treatment and start cognitive training at an early stage.
I knew the dementia can cause poor memory, slow reaction, decrease ability to organize language. When my father showed these symptoms, I knew it was time to take him to the hospital. [F4, A daughter]
Before my mom was diagnosed, we wouldn't let her do anything in case she felt tired, we wouldn't let her clean the house and cook. Now I think we should try to let her do as much as she can if she can, it would slow down the progression of the disease. [F3, A daughter]
(2) Support in daily activities
Aging and dementia resulted in a decrease in self-care ability for people with dementia. The condition did not mean that they were completely unable to take care of themselves. Family caregivers needed to know the physical and cognitive functional status of people with dementia, what they can and cannot in the context of ensuring the safety of people with dementia.
When people with dementia experienced physical decline, they wanted someone to assist them do something that they were no longer very good at. However, people with dementia should be allowed or ordered to complete the daily activities that they are able to do with the accompaniment of family caregivers to ensure safety. In addition, family caregivers thought home was a familiar and safe environment for people with dementia, and when they were out, family caregivers considered that they needed company to ensure safety.
In daily care, family caregivers mainly act as a type of spectator to prevent the occurrence of accident for the elderly, such as choking, getting lost and falling down, etc. Let them do the activities as long as they can, such as eating, even if they eat slowly, do not feed them. [N3, A formal caregiver]
My father is more familiar with the home environment and can take care of himself basically. However, if he wants to go out by transportation or going to the market to buy food, these need my mom to accompany him. Because his memory and sense of direction have deteriorated. [F4, A daughter]
(4) Managing challenging behavior
Challenging behavior commonly occurred among people with dementia at any time and place. People with dementia might run everywhere, yell, and even hit caregivers. Family caregivers needed to be equipped with skills, such as interrupting, white lie, and whole-day escorting, to deal with the situation while ensuring their own safety and that of older adults with dementia.
If he was left alone, he'll run outside on his own or onto the balcony, and if I'm not there, he'll scream and yell, only I come to comfort him will he calm down. So, I had to be with him almost all the time. [F2, A wife]
Sometimes, people with dementia had challenging behavior suddenly, she (a person with dementia) won’t listen to you, even hit you, scratched you. When she was in a cranky mood you should try to calm her down. After calming her down you could nurse her again to check if she was stable. If she was, nursing that was interrupted could be continue. [C5, A formal caregiver]
(4) Cognitive training
Cognitive training for people with dementia needed to be tailored to target different aspects of cognitive level. Cognitive training activities should be simple and easy to follow, and the materials are best taken anywhere. Family caregivers sometimes use everyday activities, such as cooking, to train cognition in dementia, believing that observing daily activities provides an obvious indication of change.
We develop training programs based on the features of dementia, for example, when they have reduced numeracy, we play board games with them that require them to do calculations, or when they have reduced disorientation, we hang up calendars in their rooms, ask them to tear out a sheet by hand every day, and ask them every day what day number it is. [N3, A formal caregiver]
I usually let her cook to train her cognitive function, because the steps are sequential, and I feel like if she has poor cognitive function. She'll get confused about what to put in when, and I'll be watching to see if she forgets any steps. [F1, A son]
Category 3: Support systems
The support from other family caregivers or external supports, including professionals, long-term care institutions, and the community, played a vital role in the caregiving process. Support from additional family members helped alleviate the time and energy constraints faced by the primary family caregivers. External support focused on the provision of professional therapeutic care guidance and respite services.
(1) Family support
Other family caregivers should assume the responsibility of supporting primary family caregivers who have taken on the primary caregiving role. Providing care for individuals with dementia was challenging without assistance from other family members. People with dementia were mainly from the older age group. Therefore, when the primary caregiver was the spouse, the caregiver cares for two elderly people simultaneously. However, spouses were no longer energetic enough to take on the burden of caregiving activities, and they usually needed the support of their children who had the energy but lack time to care for their parents because of work. So, they preferred to have other family members to help them take care of their parents.
We couldn’t be separated with other family caregivers. At one time, I planned to live with my husband (with the dementia) until we could not take care of ourselves. And then join them (the children) when we're really old, not now. Now, the expectation was shattered., we need their help. [F2, A wife]
To be honest, it actually was my responsibility to conduct her (cognitive) training. But I was very busy, I got up at 5 o'clock, when I come home, after making dinner, doing the housework, at least 9 o'clock. I really tired and wanted to go to bed. So, there's really a bit of a problem in that time. [F9, A daughter]
(2) Professional support
Caregivers usually trust professionals the most, as they believed professionals can give them correct advices and helped them access the right information. They also believed that people with dementia trust professionals like them. Thus, they hoped that doctors could help them raise the awareness of people with dementia regarding the disease. Family caregivers and people with dementia could work together on dementia care. However, the support from professionals was often limited by length of time, and it could not sustainably empower family caregivers.
Because she didn't even take her condition seriously before, she thinks she was okay and did not need take the medication. So, I hope the doctor makes the situation sound more serious, so that she might take her condition more seriously. And she followed the doctor's advice more, as opposed to her family members. [F3, A daughter]
Cognitive training and health education for people with dementia were done by nurses when they hospitalized. But the time in hospital was limited, nurses just could try their best to train family caregivers to facilitate the continuity of care for people with dementia, which can slow down the progression of the disease. [N3, A formal caregiver]
(3) Long-term care support
Long-term care institutions could provide temporary nursing help if other family caregivers are occupied or they lack time and energy. In particular, long-term care institutions were elderly-centered, providing tailed services, such as mini-marts, dining halls, and institutional hospitals, for the elderly. Tailored life assistance could basically meet the living needs of people with dementia and reduce the stress of family caregivers.
If my daughter had not gone to the United States to look after my grandson for a while, she could take care of him with me. When my husband defecated in bed, we immediately go to clean him, change his clothes. However, my daughter left, and I'm also 84 years old with high blood pressure and atrial fibrillation, I couldn't carry him by myself. So, I stayed here (a nursing home) and hired someone to take him for a bath. [F6, A wife]
Family caregivers who are lack of the time, energy, and training to care for people with dementia send their seniors to our institution, since the family caregivers trust our attitude and professionalism. Family members don't have the energy to pay attention to every aspect of the elderly with dementia at home because they have to work and take care of other seniors and children, but it may be better in our institution because we are senior-centered here. [N4, A formal caregiver]
In this institution, a mini-mart where we can buy daily necessities, a dining hall where we can eat elderly-friendly meals cooked by specialized staff. Moreover, institutional hospitals can solve the basic need for health care. Therefore, we don't need to bother our children to buy things for us often. [P2, A person with dementia]
(4) Community support
The community was recognized by caregivers as an important part of dementia care, but the construction of communities still needed further improvement. The current community facilities and staff did not meet the needs of people with dementia and their family caregivers. Specific activities for people with dementia and their families to provide professional and continuous empowerment and support in dementia care were lacking due to the lack of professionals who could organize activities. Moreover, communities were afraid of accidents involving people with dementia.
But if the family conditions were not good and no one had sufficient time to accompany them. It was actually better to seek help from the community or the elderly institutions in the community. [N1, A formal caregiver]
We're new to this neighborhood and we don't have any familiar people in this neighborhood, and the environment is also unfamiliar. There are not any activities to participate in to integrate into the community and conduct cognitive training, so I have to drive my mother to join in activities elsewhere when I'm off work. [F1, A son]
There was no one to organize activities in the community, managers were afraid of accidents happening to the elderly and then they should be responsible for the accident. [P4, A person with dementia]