Religious and spiritual issues are prevalent in the lives of many individuals, including those seeking therapy and counselling sessions (Gladding & Crockett, 2019; Cashwell & Young, 2011; Johnson, 2013). This is because the element has a positive effect and is a source of support and inspiration for the client (Pargament, 2014). According to Christopher et al. (2015), the counselling frame may be affected by a lack of focus on religious and spiritual issues if counsellors commit mistakes in understanding problems, which in turn leads to misconceptualization of problems and inappropriate treatment plans for clients (Christopher et al., 2015; O'Connor & Vandenberg, 2005). Culbertson (2001) noted that neglecting clients' religion and spirituality leaves them as less than a whole. In other words, the clients are not perceived holistically. She further added that denying these two aspects means overlooking the crucial resources that clients may use to maintain health. Counsellors' refusal to address clients' religion and spirituality may lead them to impose their values on clients Burke et al. (1999), be culturally insensitive (Frankl, 2005), and expose them to high countertransference (Passalacqua & Cervantes, 2008).
In line with the past studies that support religion and spirituality integration with counselling (Gladding & Crockett, 2019), the American Counseling Association (ACA) has issued guidelines called The Competencies for Addressing Spiritual and Religious Issues in Counseling (ASERVIC) (ACA, 2009). The guidelines help practitioners address issues related to religion and spirituality in session. The guide is to be used with other empirical counselling approaches. This shows that counsellors are responsible for religious and spiritual issues brought on by clients.
The Council for the Accreditation of Counseling and Related Educational Programs (CACREP) has also adjusted its standards by expanding social and cultural diversity to include religious and spiritual orientation (CACREP, 2015). The standard clearly shows the need for a program to prepare potential counsellors to understand the impact of religious beliefs and spiritual traditions on clients and counsellors. Anxiety related to religious and spiritual issues has also been added as a Code V diagnostic category (code V62.89) in The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR) (American Psychiatric Association (APA), 2013).
Richards and Bergin (2000) noted that lack of exposure and competency is one of the issues counsellors face. Another issue identified is that counsellors are uncomfortable discussing religious matters and spirituality in counselling (Adams, 2012; Mohd Dagang, 2013). Counsellors may avoid dealing with religious and spiritual issues because they feel unprepared regarding knowledge and experience that touch those elements (Delaney et al., 2007). According to Hall et al. (2004), counsellors also tend not to involve themselves in discussing religious and spiritual elements in counselling because some may consider it a small issue and not an essential aspect of cultural diversity.
Previous studies have identified several barriers that prevent counsellors from incorporating religion and spirituality into their practice. These include insufficient training for addressing clients' religious and spiritual issues (Bowsera et al., 2020; Mohd Dagang, 2013), clients' reluctance to engage in discussions on these topics, and a general lack of understanding and appreciation of their own religious beliefs (Bowsera et al., 2020; Hamja, 2016). Additional factors are the principle of separating church and state (Richard, 2001), the perception that religion and spirituality are highly personal and sensitive matters (Joan, 2012; Sumari & Baharuddin, 2016), and a lack of personal interest among counsellors, who may not recognize the significance of these aspects in the therapeutic context (Koenig, 2009; Christopher et al., 2015; Adams, 2012). Lack of certainty about balancing the scientific approach with religious and spiritual practices and the belief that religious and spiritual issues should be addressed by religious authorities instead of counsellors (Passalacqua & Cervantes, 2008; Hamjah, 2016) may also lead to avoidance of integration. Most previous studies were conducted in Western culture, where counselling and psychotherapy are rooted in evidence-based practice. In a collectivist religious culture, neglecting clients' religious and spiritual beliefs leaves them less than whole. Thus, this study attempts to understand the issues and challenges counsellors face in the collectivist society of Malaya in their effort to incorporate religion and spirituality in counselling.
The Malaysian context
A literature review on religion, spirituality, and counselling published in 2013–2023 using the Google Scholar engine indicated that limited studies were conducted in Malaysia. The studies that were done tend to focus on barriers to the effectiveness of the religious integration approach in family and marriage counselling (Mohamed Sidik et al., 2020), the experience of students in an Islamic-based counselling course (Sumari & Baharudin, 2016), integration of religion in counselling (Mohd Dagang et al., 2013), the Islamic approach in counselling (Hamjah & Mat Akhir, 2014) and the use of resources related to religion by Malaysian Chinese counsellors (Sing & Lai, 2012).
Mohamed Sidik et al. (2020) explore the obstacles to the effectiveness of religious integration in family and marriage counselling. Six counsellors were interviewed. The findings show that counsellors' lack of confidence is the main barrier to integration. Thus, the study suggested integrating religion and spirituality in counsellors' training.
Research by Sumari and Baharudin (2016) interviewed final-year students to understand their class experiences in an Islamic-based counselling course. The students reported that the class helped them increase their understanding of counselling and professional competence and improve their self-understanding and relation to God. The findings show that exposure to religion in some courses may positively impact counsellors' understanding of themselves.
Meanwhile, Mohd Dagang (2013), who studied the level of spiritual and religious competence among 240 counsellors, found that the level is moderate. The study also found a relationship between spiritual competence and cross-cultural counselling. Another survey by Hamjah and Mat Akhir (2014) studied the Islamic religious approach applied by counsellors working at one Religious Council Counseling Center in Malaysia. The study's findings indicated three aspects of the Islamic approach: faith, worship, and moral conduct.
Sing and Lai (2012) were interested in studying religious integration in psychotherapy among Chinese people from three different religions, Christianity, Taoism, and Buddhism, in Malaysia. The results show that by integrating religion and spirituality in the treatment process, the physical and somatic aspects of mental illness are addressed.
Despite these studies, there is still a lack of qualitative studies that touch on counsellors' experience integrating religion and spirituality. This study is necessary, given that the Malaysian population is multiracial and multireligious (Malaysian Department of Statistics, 2023). One Pillar of Malaysia is Belief in God (Malaysian Department of Information, 2017). Malaysia National Education Philosophy also emphasizes the importance of religion and spirituality in education. The aim is to produce students with a balanced intellectual, spiritual, emotional, and physical personality based on faith and reverence for God (Ministry of Education Malaysia, 2021). According to Article 3(1) of the Federal Constitution, Islam is considered an official religion, but other religions may be practised in peace and harmony in any part of the Federation.
In Malaysia, religion and spirituality are terms used interchangeably. In terms of population composition, Malay Muslims comprise the majority (63.1%), followed by Chinese, who are mostly Buddhist (19.8%) or Christian (9.2%). Most Indians are Hindu (6.3%). Less than 1% (0.7%) of Malaysians identify as atheists. It can be inferred that most Malaysians have a religious identity and can practice their religions freely (Malaysian Department of Statistics, 2023). Thus, clients may raise religious and spiritual issues during sessions. Unfortunately, the counselling curriculum in Malaysian higher education institutions relies heavily on Western standards. This lack of training may make some counsellors uncomfortable integrating religion and spirituality into practice.
According to Mohamed (2017), the deficiencies found in the previous classification of the counselling theory approach require a classification that can integrate religion and spirituality into a more comprehensive dimensional pattern of the counselling theory approach by combining humans' physical and spiritual elements. According to Deraman et al. (2018), who conducted a study to analyze the needs of the Malaysian community for spiritual counselling services for 100 participants, showed a high need for spiritual counselling services among the respondents, which is 91 per cent (91 people). Based on this research gap, the current study aims to explore and understand the issues and challenges experienced by Malaysian counsellors in integrating religion and spirituality in counselling.